567 Maryland Used Car Dealers

I recently traded my Lexus for a 2025 all-newAudi Q5. - Babakrouhani

I recently traded my Lexus for a 2025 all-newAudi Q5. Shortly after the purchase, I experienced a minor issue with a side sensor, but it was resolved quickly and professionally. The dealership provided me with a loaner car for 48 hours while my Audi was being serviced, which made the process very convenient. Marcus, the general manager, handled the situation with exceptional professionalism and care. They even delivered my new Audi directly to my residence and picked up the loaner car, which I greatly appreciated. I addition, they provided me with a complimentary first-year service. Upon purchasing the vehicle, I also received an excellent trade-in value for my Lexus.and a great discount on my new Audi. Overall, I'm satisfied with a service and recommend this dealership.

The sales person Chris was patient while test driving 4 - KANDB94

The sales person Chris was patient while test driving 4 different vehicles. And was able to get me the color I wanted from another dealership

Cross posted on Google. - BHedrick

Cross posted on Google. The experience was too good not to share again. This was the most pleasant experience I have ever had buying a car. If you do your research on models and pricing, they will be competitive on pricing. I spoke with 3 other Baltimore dealers (including one where I have spent $75k at in the last 10 years) about purchasing a 2026 Accord SE over a weeks time frame. I made it clear that I wanted the best out the door price in the first communication. Anderson was the only dealer to do this. In fact, they actually asked me what price I wanted to pay out the door and met it immediately (I did my research as stated earlier). The only caveat was if they couldn't get the Military rebate from Honda, the price would be $500 higher. I already knew I didn't qualify for the rebate as I didn't meet the prerequisites but wanted to check as the other three dealers all said they got me the rebate (the other lied and took that $500 from somewhere else). Obviously, I didn't qualify so it was $500 more which I was comfortable with. The final price was exactly where I told the other dealers I needed to be at but none of them could get that low (according to them). Almost all of the communication was done via text with my salesman Jim Middleton. He didn't bombard me with texts or calls, he was respectful of my time and wishes. We agreed on price and I scheduled an appointment to sign the paperwork ( I live 2.5 hours from the dealer). When I arrived, the paperwork was ready, as was the car. We completed the paperwork and then Jim took me out to sit in the car and go over all the features. He took his time and made sure I was clear on all functions of the vehicle. We went back inside and I went to Nate's (Finance Manager) office to discuss additional packages for the car. This was not your normal discussion as there were no high pressure sales tactics or attempts to coerce me into purchasing anything. Nate explained each of the options, gave me the price, and answered all of my questions. I did purchase a package from them at a good rate. This was definitely not your typical Finance Manager interaction. I did contact all of the previous dealers to let the know I purchased a car somewhere else. I didn't say where or what price I paid, but did let them know they were about $1k over the price I paid, and that my price was met almost instantaneously. 2 of the dealers then asked me to show them the quote and they would meet it or beat it. So, they couldn't give me the price I was at upfront, but when I was purchasing somewhere else, they suddenly could find the money to do it? What a joke. They tried to play me and then realized that they were losing a sale opportunity, so now my price was important to them. GTFO. Let me say this, if you aren't buying from Anderson Honda, then you are making a huge mistake. They are the most customer oriented dealership I have had the pleasure of dealing with. From top to bottom, this dealership is professional and made it worth the 2.5 hour drive to deal with them.

My experience shopping for and ultimately buying a new - Nathaniel S.

My experience shopping for and ultimately buying a new Kia EV9 from Ourisman Kia of Bethesda at the end of May 2026 was exemplary from start to finish. Kevin Flores, from the sales floor, was friendly and helpful. There was no pressure to buy, I was able to see multiple colors and variations of the EV9, and there were none of the stereotypical car sales games. I was given reasonable numbers, Kevin worked with me and the management team to make sure the lease numbers I ended up with were a good fit for the car, trade, and life circumstances, and while there was some extended waiting between accepting a deal and getting final paperwork signed, that was largely down to me opting for a walk-in visit and purchasing same day, on a busy day - and Kevin kept me up to date as things progressed, while making sure everything that could be done ahead of finance office visit was done (including car detailing and charging top-up, preliminary paperwork signing, getting personal items out of my trade, etc). When it was my turn in the finance office, Troia Collins was equally great - acknowledging the time I'd already spent at the dealership and quickly getting through the remaining process without rushing me or skipping any important info. She fully respected what they knew about how I'd be using the car and other factors, and while she was sure to offer every available benefit and explain implications, she didn't press on any of the optional extras. Finally, a note on facilities: while situated in an on-street storefront in a busy urban area -- an unusual setup for a car dealership -- the space was easily a class above any other Kia dealership I've stepped foot in, inside and out. It was comfortable and tastefully decorated, while also maintaining a friendliness and welcoming atmosphere and that oft-pretentious upscale aesthetics often mean is lacking. I love the car, and am glad I made the hour long trek to Bethesda based on the positive reviews I'd seen rather than looking at options closer to home. The inventory is great, the staff are friendly and knowledgable, and at the end of an admittedly long day, I couldn't have been happier; Highly recommend.

"Nice and clean facility with clear communication, but - Soon

"Nice and clean facility with clear communication, but overpriced service." The facility itself is nice and clean, and the staff provided clear communication throughout the process. However, I am not satisfied with the service pricing. I own another luxury SUV that is more expensive than my Elantra. When I’ve had similar services performed at that brand's dealership, the total was actually less than the estimate Hyundai provided. Because of the high cost, I had to decline some of the recommended services and only proceed with what I wanted to proceed at Hyundai. It makes no sense why servicing an Elantra would be more expensive than a higher-end vehicle. While I am happy with the quality of service provided and will continue to visit for certain needs, I will be taking my car to a different local shop for other required fluid exchange services due to these high costs.

This is the second time I have purchased a Mazda with Joe - Orion

This is the second time I have purchased a Mazda with Joe Summers. When I purchased my first Mazda from Joe he was the first one to send me a video of the car he wanted to sell me, which immediately put him above everyone else I had delt with prior. Both of my car purchases with him exceeded my buying from a dealer expectations. Thank you Joe!

Rico always takes care of our service work without having - k.reid6743

Rico always takes care of our service work without having to wait a long time

I had a great experience at Mazda, and I highly recommend - t16vasquez

I had a great experience at Mazda, and I highly recommend working with Ozz. From the moment I walked in, he was professional, friendly, and really took the time to listen to what I was looking for. He made the whole process smooth and stress-free, which I really appreciated. Ozz was knowledgeable, patient, and never made me feel pressured. He explained everything clearly and made sure I was comfortable with every step. It honestly made what can sometimes be a stressful experience feel easy and positive.

I had a great experience with the service team at Oursman - amaus68

I had a great experience with the service team at Oursman Chrysler Dodge Jeep Ram. From start to finish, everything was handled professionally, efficiently, and with a level of care that really stood out. The team was transparent about the work being done, kept me informed throughout the process, and made sure my vehicle was taken care of the right way. It’s not always easy to find a service department you can fully trust, but this was one of those experiences where you leave feeling confident in both the work and the people behind it. A special thanks to the service manager for going above and beyond to make sure everything was handled smoothly. You can tell they take pride in what they do and in delivering a great customer experience. I’ll absolutely be coming back here for future service and repairs on my 2012 Jeep Grand Cherokee. Highly recommend. Thanks.

I had a great experience working with this dealer. - Steve

I had a great experience working with this dealer. The vehicle was waiting in front of the showroom. The salesman Joseph was a pleasure to work with and answered all of our questions. The price was right and we drove it home. Thanks to all involved in our car shopping experience.

Brandon was very helpful and worked with my daughter to - agrove21

Brandon was very helpful and worked with my daughter to make the deal happen. And she was under a time constraint, and we completed the transaction in record time. Thank you, second car we have purchased from Heritage.

Damian and the rest of the staff were very patient and - erin.hill43

Damian and the rest of the staff were very patient and helpful throughout the process

Staff was very helpful, helped me compare different - miraclet425

Staff was very helpful, helped me compare different options, find what i was looking for and buy my first car!

It was my first car buying experience it was awesome, I - Jilbhimani

It was my first car buying experience it was awesome, I got pre owned car with really good mileage Kiran and Nemo help me with the process. It was smooth buying experience.

Jordan is an excellent sales manager. - Ssjtia

Jordan is an excellent sales manager. I was delighted to have Jordan and Quon working side by side with me. Quon is patient, well mannered, and very informative consultant on Acura vehicles. As well as making sure I was satisfied with my final decision of the vehicle I chosen. I would recommend my family and friends to them knowing they will be satisfied with there purchase. Thank You Jordan and Quon it was a pleasure working with you both. Thank You James Washington for all that you do in the service dept your the best as well as sending Quon my way for a smooth sale. That’s what I call excellent Team working together to build success. Thank You Tia B.

Got a great deal and experience with a new purchase and - Israel

Got a great deal and experience with a new purchase and excellent customer service from Darryl Minerve

Carhaven sales person Rico was very helpful with all - Raschellhaas

Carhaven sales person Rico was very helpful with all questions and test runs. Very responsive and accommodating. I will recommend to friends looking for vehicles in the future

Love my new car! - dcr.fphs1969

Love my new car! Salesman, Chris Davis, was friendly, courteous, and very helpful in my selection of the car that fulfills my needs.

The very good experience very nice people at laurel ford - mcdonaldricky1968

The very good experience very nice people at laurel ford thank yall very much good job

Curtis Ford & Cory Ford did a sensational job helping me. - aip

Curtis Ford & Cory Ford did a sensational job helping me. 1st Class service. The Best! I am leaving for a 12 hour drive and the light came on to get my oil changed. Without any hesitation, Curtis - Service Manager took me right in and made sure my car was in tip top shape before my road trip. They rotated my tires, checked the car totally and I drove away with a clean shiny car, new windshield wipers, new battery and feeling like the Most Important Person in the World. The Service is beyond amazing and the entire team totally Rock. Thank you Curtis and Team!

Brought my truck in for oil change and tire rotation and - FAMIG52

Brought my truck in for oil change and tire rotation and waited in waiting room . Made myself a coffee and all was good. work was done in an acceptable amount of time and out the door. Very pleased with the service at Bob Bell Chevy.

Andres was very nice tow work with. - liz

Andres was very nice tow work with. My car was ready when he said it would be.

Excellent service from Vicki, she introduced me to the - chris

Excellent service from Vicki, she introduced me to the new tracking system on the service of my vehicle.

Will my salesman was very helpful and professional. - pmw1104

Will my salesman was very helpful and professional. The car I was to potentially buy was at a different location. Will had it brought to me and prepared for my inspection. I will return for future purchases and will definitely recommend to family and friends, everyone.

Sammy was an excellent sales representative. - sdade02

Sammy was an excellent sales representative. He was detailed and thorough in explaining the features of the vehicle of my choice. He was professional and has a nice personality. I would recommend him to my family and friends.

Purchased a 2022 Jeep Grand Cherokee. - Angelo W

Purchased a 2022 Jeep Grand Cherokee. The process was smooth. I have read the reviews on this dealership but I didn't have any of the issues. I contacted the dealer (James) and we had already started the process before i came in. He sent me figures and rough estimates that were all straight forward. When I arrived the Jeep was waiting for me and was even more gorgeous in person. Was in and out the dealer after about 4 hours (it was a busy day). Give this place a chance, if your a serious buyer, meaning you know what you want and the value of what you have or intend to give, the process is very straightforward. Customer service was awesome and James was very attentive o details as this was a gift for my mother...he even followed up to see if she liked it. That's service in my book! Highly Recommend this place.

Aaron and Ray are the best salesmen. - Lb.thomas1611

Aaron and Ray are the best salesmen. Got 5 cars from them !! Come see them!

Great sales if you come prepared. - Dancing Queen 7

Great sales if you come prepared.Need to work on wait times. Other than that it was great service. Definitely recommend shopping here for a call.

Joe Gross is the BEST, I almost gave up on trading my - Carolyn Parham

Joe Gross is the BEST, I almost gave up on trading my car, He gave me the confidence to hold on that things will work out and they did. He's a Wonderful Sales Person. I would recommend him to everybody. When my Daughter's get their license I'm bringing them right to Joe. Thanks Joe Gross

I bought a 2015 Jeep Wrangler from Adams Jeep in Aberdeen - Shennamorrison

I bought a 2015 Jeep Wrangler from Adams Jeep in Aberdeen MD .. it was the easiest and most friendly experience I have ever had buying a vehicle!!! Thank you Chuck , Bria and Dan for everything you did to help me get my Jeep !!!