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My new baby - My New Baby
When I walked into the dealership I just wanted to know my chances of getting another car loan with my not so good credit. They were able to get me a loan instantly and found the perfect car for me. My salesman Anthony Gregory was great with my not so good attitude and stuck with me until the end. The management team was awesome as well and went above and beyond definitely Anthony Alexander who even as far as to give me some excellent credit advice! Thank you guys!
Top Reviewed Specialists At This Dealership
Clear and Concise - jaclynviolet
My husband and I have been aggressively looking for an Audi Q5 for the past few weeks. We found one at Easterns, but it was at a location far from our home. We asked them to transfer it to the Hyattsville location and it was done the same day. When we arrived at the dealership, Sean Harvey greeted us and gave us a breakdown of the car. He opened the hood and showed us all the special features. He was very thorough. The car had a few issues and he assured us it wouldn't be a problem, and he was right. He worked with us to get us a great APR. We are extremely pleased with the service we received today and Easterns Automotive Group of Hyattsville.
Great service - Boysdontcry
Super great service with the most patient and the most friendly staff. We got to look at any car that caught our eye, and it was great to have the chance to do that.
Buying a new car - Maryam
I went to Darcars Lexus to buy a new And I give them five star rating. The whole process was fast and everyone there is professional.
Executive Sales Consultant
Master Certified Executive Sales Consultant
Great customer service - Tyronemf
I had an excellent experience at eastern automotive group my sale rep had great knowledge on saling me a vehicle an he has great customer service an I was pleased on how he handle everything I will recommend anybody to eastern automotive group he is such a nice an pleasant person
Platinum Sales Consultant
Excellent Service from Scott Sohn of BMW Silver Spring - Eleanor
Scott was easy to work with and made the car buying process quick and hassle free. Scott is extremely knowledgeable in all of BMW’s offerings, especially the X3.
Best Dealership in the DMV - FO
This was the Best car buying experience ever! Damon Scott was exemplary. He made the process stress free and simple and found what I wanted within my budget.
Master Certified Sales Consultant
Sales & Leasing Consultant
Sales and Leasing Consultant
Bruce made buying a pleasure! - Sean D.
After our minivan was totaled in an accident, we were dreading having to research, find, and purchase a new (to us) vehicle. Once we figured out that Heritage had the minivan we wanted, though, Bruce stepped in and made the entire process a breeze. He was at all times polite and helpful to my wife and me, and answered every question we could think of about the vehicle. And even once he passed us off to Marcus in the Finance office, Bruce continued to check in on us to make sure if there was anything else we needed. Bruce was an incredible ambassador for Heritage, and one of the main reasons why we wouldn't hesitate to make the drive back up to Parkville for another vehicle in the future.
Amazing and professional - JoesJeep
I went into Adams Jeep to just browse the used Jeeps and ran into Zach who was very helpful in getting me started into my next purchase. They offered for me to take the jeep home for the weekend to help make my decision. Matt and Zach really worked with me on getting the most for my trade in and getting my payments where I wanted. The lift and tires currently on the Jeep were all purchased and installed by Adams so I knew that the quality was there. Thanks Adams for working with me to get me my Dream Jeep.
Dee, Just looking - Dee
Dennis Epps is a fantastic sales associate, his customer service is outstanding (exceeded my expectation). He listened to my questions and took time to explain the differences pertaining to the two vehicles I was interested in (E350 and E300). He ensured all of my concerns were addressed; and did not rush me in making my decision. Before leaving the dealership, he went over additional features and followed-up with a phone call to make sure everything was fine and to see if I had any other questions. The following week Dennis called to inform me that he had scheduled an appointment with your product/technology specialist who would provide additional guidance on other features on the vehicle.
Consistent - SOLONKW
This is the 3rd vehicle we have purchased form Annapolis Hyundai sales and service deserve consistently high marks. Since my review has to be at least 25 words long, I have added this sentence.
Leasing & Sales
Amazing customer service and pure professionalism! - natalie.mindel
I had the best experience with John F. And the Heritage team! From the second I walked in the door, they were understanding, caring and made me feel right at home. Not your typical dealership experience, everyone is so friendly and are willing to work with you!!! If you need a car, go to these folks - you won’t regret it!!
Sales & Leasing Consultant
Annapolis Subaru - Subaru Fan
I highly recommend Annapolis Subaru . The car buying experience there is excellent. The management, sales and finance department are very professional to work with. Thanks to Billy and Susan for making my Subaru Outback purchase go smoothly. I love my new Outback
Beyond expectations - ashley7805
OMG! where do I start? when I came to the dealership I did not know that I would be walking out with exactly what I wanted plus working with Charlie and Dorit they got me a APR less than what my original credit union gave me I am beyond ecstatic of my purchase and I would highly recommend Charlie and Dorit when shopping for your new Mercedes
Portfolio & Sales Consultant
Best Service - SubaruJeb
Vitaliy does it again. He offered me my service options and let me choose what I wanted. Got my service done quickly and got a car wash too. Will be returning again
Subaru Certified Sales Consultant
Heritage Mazda is great - Momredcar
Appointment was on time, representative was friendly and knowledgeable, customer waiting area was fairly comfortable, and the manager spoke with everyone. Bel Air Heritage is my new go-to for service
Simply Put, Excellence - ecimino
I don't want this review to come off as "corny," but my wife and I truly had a great experience here. Emily was very straightforward, and put together a deal that was amazing. One of the other salespeople also helped out with the delivery (Matt) and he was incredibly well versed in the operation of the vehicle. Finally, there was Mr. Liddiard, the finance & insurance guy, who found some incredible financing for us. There really were no downsides here. BTW, our last car purchase was also at a Mile One dealership. I priced them as well this time, but Emily Bintz at Heritage was unbeatable, and just made everything so easy.
FINDING THE RIGHT CAR LEAD US TO THE RIGHT DEALERSHIP - realest8broker
Already owning a Mercedes, I was always impressed by the service provided when in need of maintenance or service. When searching for a new Mercedes, we did our initial search online and found the vehicle that checked all of our boxes in terms of style and amenities. After finding a car that interested us at Mercedes Benz - Hagerstown, we initiated a call to the dealership to arrange to come see the car and was fortunate to have Rob Edmonds as our sales associate. Rob not only listened to what mattered to us in our purchase but his knowledge of the Mercedes brand, products offered and specifically the vehicle we were viewing, was impressive. During our visit, we also had the privilege of working with Austin Shemon in the financing department. The manager came around while we were in the process of doing paperwork to make sure we were satisfied with the process. As we drove away in our new car, we felt this was the best car buying experience we have had and we feel Rob Edmonds is reason for that.
The Best Service Advisor - Angel
My service advisor, Keon Tobin is the best service advisor ever! From scheduling current work to recommending future service, he always makes my visits a joy. I live in PGC but I drive to Catonsville to service my car. Thank you Keon!
Outstanding Sale and Service - frankhackett
I just purchased my 4th new vehicle from DARCARS Frederick, I worked with Mike Coomer on the purchase. Mike was professional and knowledgeable every step of the way. During the walk-a-round, he noticed a black streak on the door and buffed it out without skipping a beat. He programmed my phone and answered every question. I would recommend Mike to anyone buying a car at DARCARS.
Toyota Sales Consultant
Pre Owned Sales Director
Excellent Service, Great Deal and Real Service - Jeff
Thank you Peter for the great deal, honest service and upfront pricing. He delivered on service, helped us select a great vehicle and as a first time Volvo owner I was impressed.
General Sales Manager
Luxury Success - BakerBake
The experience purchasing my first luxury vehicle was a success! From start to finish, I am very happy! Thanks to Alex, who was patient, I am the proud owner of the Audi I’ve been wanting!
Senior Brand Advisor
Pleased - pookie02
I live in South Carolina and I bought a 2015 Mercedes Benz SLK250 from this dealership last month from Fred Crum. I bought it sight unseen and had it shipped to my home. When it arrived I washed it and noticed the clear coat was blistering in several areas. I took it to several paint and body shops and got an estimate. I contacted the salesman Fred Crum and the manager Dean Holmburg. They went to the owner and explained about the paint and they sent me a good will check to cover the cost of most of the bad paint. They didn't have to do anything but they did. I highly recommend this dealership for going the extra mile to help a customer.
Courtesy is always first with your team. - mdford
Keith Hopkins has been invaluable to me and my car. He's my "go-to" person, and the exemplary service always gets done! He's always willing to try to fit me in, on a tight service schedule, and is willing to explain things to me, and turn something off or on, that I can't reach. He's patient and kind and always professional.
Jeff Frederick sold me my car, and his Businessman of the Year Award is well deserved. He is the epitome of professionalism, and well represents Chrysler and the automotive industry. Fred Frederick et. al. is a class act.
Assistant Sales Manager
Purchased 2019 Accord from David - Adam
David made my buying experience a breeze. He was very responsive and was able to answer all of my questions with straight forward answers. I was in and out of the dealership in under 2 hours. Most painless car purchase to date.
Digital Sales Expert
Product and Technology Specialist
Thank you Dylan! - croberts
This was the easiest car buying experience thus far! Dylan was awesome, he answered all of my questions and did not pressure me into buying one vehicle over another. When it came time to come into the dealership to sign paperwork Dylan set up an appointment for me, Dwayne was ready for me with in minutes of me being there, and I was in and out within an hour! Dwayne was a pleasure to work with, he was kind, easy going and made the transaction stress free!
Internet Sales Manager
Gateway Goes The Distance - Darlene
Gateway Subaru's Janet Beyer deserves kudos for her patience and kindness in addressing all concerns during my purchase of a 2020 Forester, my 5th Subaru in 40+ years and second from Gateway. Janet has done due diligence in learning about Subarus and seeking answers to that which she needed input on. Thanks to Wendy , New Car Manager , for adding to my positive experience .
Excellent - jenniferwellen
I purchased a Volkswagen Jetta on 10/2/19 at Heritage. Denny and Lisa provided excellent service and made the car buying experience much easier. I would recommend Denny and Lisa for you next purchase.
Awesome service dept., quality work, great customer service - Josh L
Brandon was absolutely phenomenal on getting my truck in the shop and working out all the problems in the shortest amount of time possible. Truck service was excellent and the customer service was even better! very professional and knowledgeable and let me in the loop throughout the entire process. I highly recommend this service center and especially Brandon to anyone who is in need of any kind of servicing. 100% pleased.
Used Car Sales Consultant email@example.com
New Car Sales Manager firstname.lastname@example.org
New Vehicle Sales email@example.com
Crucial Trade in - scuba130
I had a Jeep I originally bought from them 4 years ago. I was ready to move on and had a little left on my loan. The guys made it work, and I got to leave in the car I’ve wanted since childhood.
Assistant Service Manager
Easterns Automotive Group of Temple Hills
Easterns Automotive Group of Hyattsville
Sales & Finance Manager
Mercedes-Benz of Annapolis