143 Michigan Ford Dealers

Very calm environment with a great sales and FI staff who - jchillary

Very calm environment with a great sales and FI staff who were very straight forward and transparent with the transaction making it an outstanding experience. I would recommend this dealership to my friends and colleagues.

It was great. - tjjeep2001

It was great. They kept in touch and made the experience easy. I would recommend them anytime.

I had bought 5 cars now from Borgman Ford. - KFDGTPCS

I had bought 5 cars now from Borgman Ford. The staff is extremely helpful and knowledge on wha they are offering . The after buying service was great if I had any issues and I even got a birthday wish in my email 3 months after I bought the van !

Service Department delivers excellent service, very - Whitespartan

Service Department delivers excellent service, very accommodating and provides timely communication on status of vehicle. Highly recommend.

Kenny was amazing and made the process so easy! - kwinchell40

Kenny was amazing and made the process so easy! Would definitely recommend him and the dealership.

Imlay City Ford found the vehicle that we wanted in a - NK

Imlay City Ford found the vehicle that we wanted in a timely fashion, and made the purchase a smooth process.

Tristian was great to work with and the entire staff - Shereetatar

Tristian was great to work with and the entire staff worked with me to find just the right car and to make sure I was comfortable and new how to operate everything!

Love my new vehicle and everyone was extremely friendly - ebecker101013

Love my new vehicle and everyone was extremely friendly and helpful. Got me in my new vehicle quickly. Definitely going to refer others.

Great Experience. - kirakrey

Great Experience. Loved the staff and excellent service. Salesman Brian Walts was great and very helpful, and got me exactly what I needed.

With nothing but a verbal request Midland Ford held my - Kenny Gee

With nothing but a verbal request Midland Ford held my new Bronco Heritage Sport. Great business sense & Customer Service!!!

LaFontaine service personnel are very capable and skilled - SUEMCCLARY56

LaFontaine service personnel are very capable and skilled but also friendly and personable. They kept us informed of status.

Worst experience my husband and I had buying a used - carrieorin

Worst experience my husband and I had buying a used vehicle. We should have just left but we ended up making the purchase. We had made an appointment with Dakota which was the worst sales rep I have ever dealt with. We had everything lined up before we arrived at our appointment due to it being a 4hr round trip for us and we did not have all day to be at the dealership. They were well aware of this but continued to keep us there for almost 5hrs. and ignoring us while helping other customers. Another sales rep had offered to take us due to her not having any customers, but Dakota said no, he had all our information. During this time, we asked for spare keys 4 times during our appointment and Dakota kept saying he will have them ready. After purchasing the vehicle and signing all the paperwork, they then told us they have no spare key or a key to the locked tonneau cover and expressed their apologies, lunch was delivered and they were eating. I was so furious! The manager then says we will get ahold of the previous owner or send someone out to have keys made. After 16 days of still no extra keys the rear camera went out. My husband is currently trying to get them to fix this issue, but they are impossible to get ahold of. They ignore phone and text messages. After a few days of trying to call, we were finally able to make an appointment. They have already changed their story in the last few calls. First, they said they will fix the vehicle and it won't take long, they will give us a loaner in the meantime, but we need a credit card for the loaner. My husband and I do not have credit cards, so we refused the loaner. Now they are saying it could take months to get it fixed. I have currently owned this vehicle now for 19 days, still no spare keys and the rear camera is out! If they sit on this truck for longer than we've owned it, I will be calling Ford's Corporate Customer Service and report Lasco to the business bureau if this continues to be such a hassle. I have never been this furious or treated so poorly in my life. I would never recommend this dealership to anyone.

Gabriel wss my salesman and he was so kind and a pleasure - rich692011

Gabriel wss my salesman and he was so kind and a pleasure to deal with. He was patient with me and helped with any questions I had. I knew the car I wanted and he explained everything very well. I would highly recommend this dealership. Everyone there were very professional and kind. Gabriel was so helpful , thank you so much for an excellent experience buying my car.

I always receive great service. - cynthiawithers1

I always receive great service. My sales person provides me with great information, incentives and respect

Bobby was the best sales guy! - melissa

Bobby was the best sales guy! Seriously, helped me with all my anxiety and making such a big purchase at such an uncertain time... He explained everything to me and made me feel like we grew up together ... Totally a legit guy and as a single female I trust him not to rip people off ... Go see Bobby

Jamie was the best. - goldwinghockey

Jamie was the best. Made everything simple. Everything ready to go. Will send my family

Robert was ready and waiting for me. - Teresa

Robert was ready and waiting for me. We actually had most of the paperwork done over the phone so it went smooth when I signed and got my new car. The color is fantastic. Thank you Robert and Justin.

Strong Customer Service Level. - Pontiac Ceiling & Partition

Strong Customer Service Level. John Durand Sr., and everyone was great to work with. This dealership is Worth the time and travel to go to.

Their maintenance department was fantastic! - mrjk0018

Their maintenance department was fantastic! They went out of their way to make sure we were taken care of. It’s the only place I will ever take my vehicles for any type of repair or service.

Very good relationship with Service Manager, Dan Ortiz. - gonzoman01

Very good relationship with Service Manager, Dan Ortiz. Always took good care of me since I started buying cars from this dealership. My First salesman was very good, and since he retired I found another very good sales woman that I bought the last 2 vehicles from, Karissa.

Michael was awesome. - mvandyke1221

Michael was awesome. He answered any questions I had and made sure I had all the information I needed before I left. He made buying a car easy for me. Ed Koehn in Greenville is where I will go for all my business. All friendly staff and I met Mr. Koehn.

Pick up and delivery was great! - nikki9115

Pick up and delivery was great! Never had to leave to get service handled! Thanks!

We just purchased a jeep with the absolutely fabulous - Kim

We just purchased a jeep with the absolutely fabulous assistance of Rachel Bommarito! Rachel went above and beyond! We could not have asked for a better buying experience, no pressure just lots of fun. Everyone at the dealership was helpful and friendly. Anyone looking to buy a vehicle, we highly recommend Rachel at Brown Motors. Thank you so much!!

Great experience buying my car at Moore Motors. - Coljoe

Great experience buying my car at Moore Motors. Denny is absolutely the BEST, very knowledgeable and made the whole process super easy! He is definitely the “King of cars”. I recommend anyone looking for a new/used car to check them out, you won’t be disappointed!!!

Awesome Sales Experience - JTAUTOMAN

I stopped in to look at a pre-owned ford F150 and was greeted by Eric the Finance Mgr. He was very helpful. He was able to explained the finance process and helped me make an informed buying decision. This was my first time at a car dealer where I wasn't pressured into buying a vehicle right now! I made my choice bought mt truck and have a salesman for all my future Ford Purchases!

The sales staff were friendly and did everything right - jack38m

The sales staff were friendly and did everything right when it came to closing it was a very unpleasant experience . The person who processed the paperwork started telling us everything that can go wrong with this beautiful vehicle belittling the Lincoln name which I highly respect he was pushing to sell us extended warranties starting at 2500 dollars. He told us there is nothing better and that I had to make a decision right now. Of course that made me just want to get away from him figuring that it must be a very large commission for him. So when we got home with the car my wife is questioning if this is a good vehicle what’s going to break. We have had much discussion of what to do and after I thought about it I decided to put tit in the hands of the dealer. So I sent them my complaints and at this point they asked me to provide a review which I am, happy to provide. I have no idea if or when they will tell me something to make me feel better. I believe this a good dealer with a bad employee/. At least I hope they didnt train him to torment buyers.

I will never purchase another vehicle from any Feldman - edwardwithers035

I will never purchase another vehicle from any Feldman dealership. I took my 2018 Ford Expedition Max in to have my A/C fixed last June. They allegedly replaced the condenser and refilled the freon. However, a month or so later, my A/C is running hot again. I was told that if it runs hot again, it probably has a pin hole in it somewhere and to bring it back and they would run the dye through it to locate the leak. At the time, they tried to coerce me to pay out of pocket for this repair but the A/C was still under warranty and I ended up not paying anything. However, it ran hot a month or so later but due to me coaching, and teaching, it took some months before I could make an appointment to get my truck back in for repairs. Each time I tried to make an appointment, I was told that they were short staffed and I would have to leave my vehicle for several days just for them to look at. I asked for a loaner and was told they do not have any. I tried again this past June and was told the same thing. This was repeated when I was at the dealership today. I was also told today that the A/C is no longer under warranty and in addition to the wait with no loaner, I would have to pay out of pocked. This is unacceptable business

Diego was. - dustymars

Diego was.great; friendly, professional and knowledgeable! We bought a used XT6 which he showed, reviewed with full service to customer in mind. Thanks again Diego!

Had a very good experience! - Sibleyjamie1

Had a very good experience! Mike and everyone that worked there was very honest and helpful during my purchase. Highly recommend.

My Son was buying his very first car by himself and we... - Jo

My Son was buying his very first car by himself and we had visited several different dealerships in the Tri-City’s. By far, McDonald Ford was the best in everything. From being greeted with enthusiasm to the end, they made it seamless and comfortable!! Annabelle Boyes and Dave to the whole team there!!!! Everyone was engaging, accommodating and very very nice!!!! It was the only place we felt like they cared! I will buy my cars from them along with my 3 kids from now on!! They have acquired a huge family as I have a large extended family! I will definitely encourage all to visit there!!