143 Michigan Ford Dealers

Love my new vehicle and everyone was extremely friendly - ebecker101013

Love my new vehicle and everyone was extremely friendly and helpful. Got me in my new vehicle quickly. Definitely going to refer others.

I've leased and purchased Fords from Dorian Ford for over - abazz27

I've leased and purchased Fords from Dorian Ford for over 15 years and have always had excellent, professional customer service.

Everytime I have work done on my car,everyone is so nice - Sandwest56

Everytime I have work done on my car,everyone is so nice and pleasant,they explain everything and give me options as th what I want to do. The oil change technicians are top of the line as are all their technicians and employees I have had contact with. Wonder dealership 100% top notch.

I love all the help I had from Melissa ! - mpackard66

I love all the help I had from Melissa !!! She is a great salesperson . Have had a couple issues with the car and hopefully they can all be taken care of .

I have been leasing my cars from Imlay City Ford for - Nhornacek

I have been leasing my cars from Imlay City Ford for years…always helpful, answer all questions patiently, stay within my budget for payments !!

Tyler Palmer was very accommodating. - bbarnes555

Tyler Palmer was very accommodating. Super salesman. Dealership made best offer the last 3 vehicles, this made it worth the drive from Muskegon.

Awesome dealership! - vernaltrout

Awesome dealership! Really friendly and helpful. Great service after the sale. I highly recommend this place.

Great professional friendly staff. - hbalakovich

Great professional friendly staff. They presented plenty of car buying options. Love my Bronco sport outer banks. Wilson Ford gets an A+.

Everyone was thoughtful and kind. - Rickard50

Everyone was thoughtful and kind. Korey was outstanding. The dealership was clean and very helpful. I had a grest experience and would recommend Lafontaine to everyone

Clean dealership, with great sales staff! - adam

Clean dealership, with great sales staff! Steve Goff is a great, personable salesman who knows his business. The vehicle we were looking for was out of state, but they had no qualms about transporting it to this location. The purchasing experience was smooth and easy. Thank you Steve Goff and Brett Bassett for such a great experience!

Requested Avis Service to update the calibration on the - AvisReview0225

Requested Avis Service to update the calibration on the Telematics Control Unit (TCU) to bring it up to the current calibration as shown in the Ford Diagnostic & Repair System (FDRS) for my vehicle. Service refused to do this without running diagnostics for a particular concern first. I told Service the concern is that the TCU software is out of date and needs to be updated to the current calibration. I also agreed that I would pay the cost (estimated at $180) to do this. Service reiterated they would have to run diagnostics for a particular issue first. When asked why, Avis Service just indicated they were not authorized to do anything until they run diagnostics for a particular issue first. IMHO, sounds like creating service work to increase customer service bills -- it is not like I requested an update to a calibration level not authorized by the FRDS. Review Updated 6/18/25: Spoke to the Avis Service Manager about his response to my initial review. I acknowledged the validity of his response, but wanted him to understand my position that it is unreasonable to expect anyone to give an open-ended "blank check" to perform work. After further discussing the work needed based on information obtained from internet sources, we came to a mutual agreement about the work and cost. The work was performed as agreed. I am now completely satisfied with the Avis performance and have revised my rating accordingly.

Josh was excellent in helping select used car. - geraldartman

Josh was excellent in helping select used car. But the car didn't last 25 hours before throwing multiple error codes and check engine lights. I went to two dealerships and one advised not to use until sorted out. Called sales manager No offer to repair of deal with. waiting for review by another Ford dealer for review of true status and negotiate a settlement.

Jamie was the best. - goldwinghockey

Jamie was the best. Made everything simple. Everything ready to go. Will send my family

Bobby was the best sales guy! - melissa

Bobby was the best sales guy! Seriously, helped me with all my anxiety and making such a big purchase at such an uncertain time... He explained everything to me and made me feel like we grew up together ... Totally a legit guy and as a single female I trust him not to rip people off ... Go see Bobby

Great service very helpful. - lewistonrandrjc

Great service very helpful.. The young man was very courtius to me and my daughter. He worked very hard to help me get my car. Definitely would recommend Serra Ford

Pete Hayes was fabulous. - jamescorchard

Pete Hayes was fabulous. Knowledgable, Helpful,Very professional. He made the process easy and made our decision to buy the Expedition a no brainer. Our compliments to the team.

Robert was ready and waiting for me. - Teresa

Robert was ready and waiting for me. We actually had most of the paperwork done over the phone so it went smooth when I signed and got my new car. The color is fantastic. Thank you Robert and Justin.

Strong Customer Service Level. - Pontiac Ceiling & Partition

Strong Customer Service Level. John Durand Sr., and everyone was great to work with. This dealership is Worth the time and travel to go to.

DO NOT RECOMMEND! - bdquaglio

DO NOT RECOMMEND!!!! We recently bought a Ford F-150 from Baker Ford. I would never recommend anyone purchase a vehicle here. We drove 3.5 hours to get the Tremor model. We spent a good amount of money on this truck. On the way there to look at it we were informed the parts did not arrive for the head light and front end of the truck was taken apart. We opted to go ahead and look at it knowing we would have to make a second trip 3.5 hours to pick it up a week later once the parts were in and it was put back together. We go back a week later and the headlight had NOT been replaced. It is cracked in numerous places, foggy, and looks terrible. Baker Ford's management has been impossible to work with in trying to get this resolved. We have had the truck a few days and the heated seats are also malfunctioning. I would not recommend purchasing anything here. They will not stand by the agreement. The sales rep has been great through all of this and I feel extremely sorry that he had to go through it. He deserves to work for a much better company with morals for their clients.

Michael was awesome. - mvandyke1221

Michael was awesome. He answered any questions I had and made sure I had all the information I needed before I left. He made buying a car easy for me. Ed Koehn in Greenville is where I will go for all my business. All friendly staff and I met Mr. Koehn.

Pick up and delivery was great! - nikki9115

Pick up and delivery was great! Never had to leave to get service handled! Thanks!

Went to ask about a warning that had popped up on my Jeep - Angry

Went to ask about a warning that had popped up on my Jeep Cherokee that I had bought here. There were 5 salesmen chatting in the showroom that didn't seem to want to help me. Finally directed me to service department and the guy said they couldn't help me for a week. I asked him my question and he said he didn't know about that stuff I had to talk to a technician but told me I couldn't talk to the technician. Will buy my next car in Gaylord these people treated me horribly.

Great experience buying my car at Moore Motors. - Coljoe

Great experience buying my car at Moore Motors. Denny is absolutely the BEST, very knowledgeable and made the whole process super easy! He is definitely the “King of cars”. I recommend anyone looking for a new/used car to check them out, you won’t be disappointed!!!

Awesome Sales Experience - JTAUTOMAN

I stopped in to look at a pre-owned ford F150 and was greeted by Eric the Finance Mgr. He was very helpful. He was able to explained the finance process and helped me make an informed buying decision. This was my first time at a car dealer where I wasn't pressured into buying a vehicle right now! I made my choice bought mt truck and have a salesman for all my future Ford Purchases!

The sales staff were friendly and did everything right - jack38m

The sales staff were friendly and did everything right when it came to closing it was a very unpleasant experience . The person who processed the paperwork started telling us everything that can go wrong with this beautiful vehicle belittling the Lincoln name which I highly respect he was pushing to sell us extended warranties starting at 2500 dollars. He told us there is nothing better and that I had to make a decision right now. Of course that made me just want to get away from him figuring that it must be a very large commission for him. So when we got home with the car my wife is questioning if this is a good vehicle what’s going to break. We have had much discussion of what to do and after I thought about it I decided to put tit in the hands of the dealer. So I sent them my complaints and at this point they asked me to provide a review which I am, happy to provide. I have no idea if or when they will tell me something to make me feel better. I believe this a good dealer with a bad employee/. At least I hope they didnt train him to torment buyers.

I will never purchase another vehicle from any Feldman - edwardwithers035

I will never purchase another vehicle from any Feldman dealership. I took my 2018 Ford Expedition Max in to have my A/C fixed last June. They allegedly replaced the condenser and refilled the freon. However, a month or so later, my A/C is running hot again. I was told that if it runs hot again, it probably has a pin hole in it somewhere and to bring it back and they would run the dye through it to locate the leak. At the time, they tried to coerce me to pay out of pocket for this repair but the A/C was still under warranty and I ended up not paying anything. However, it ran hot a month or so later but due to me coaching, and teaching, it took some months before I could make an appointment to get my truck back in for repairs. Each time I tried to make an appointment, I was told that they were short staffed and I would have to leave my vehicle for several days just for them to look at. I asked for a loaner and was told they do not have any. I tried again this past June and was told the same thing. This was repeated when I was at the dealership today. I was also told today that the A/C is no longer under warranty and in addition to the wait with no loaner, I would have to pay out of pocked. This is unacceptable business

Tapper ford is an extremely nice dealership. - mhovenkamp

Tapper ford is an extremely nice dealership. Updated and open. The dealership was extremely clean and welcoming!

Diego was. - dustymars

Diego was.great; friendly, professional and knowledgeable! We bought a used XT6 which he showed, reviewed with full service to customer in mind. Thanks again Diego!

Had a very good experience! - Sibleyjamie1

Had a very good experience! Mike and everyone that worked there was very honest and helpful during my purchase. Highly recommend.

My Son was buying his very first car by himself and we... - Jo

My Son was buying his very first car by himself and we had visited several different dealerships in the Tri-City’s. By far, McDonald Ford was the best in everything. From being greeted with enthusiasm to the end, they made it seamless and comfortable!! Annabelle Boyes and Dave to the whole team there!!!! Everyone was engaging, accommodating and very very nice!!!! It was the only place we felt like they cared! I will buy my cars from them along with my 3 kids from now on!! They have acquired a huge family as I have a large extended family! I will definitely encourage all to visit there!!