Easy purchase of new Ford Explorer Sport - D & J Swanson
Donna Buchan was very efficient at helping us find a new Explorer to purchase and the paperwork and purchase all went very smoothly and easily. She was excellent at explaining all the options available and helping us select the model best for us. Pickup of our new vehicle also went very smoothly and Donna spent a lot of time explaining how to use our new vehicle and how to access the many "how-to" videos provided by Ford, as well as how to synch cell phone to the new vehicle, etc. She was very thorough and friendly to deal with! We are very happy with our purchase, with this dealership and especially with this salesperson!
Top Reviewed Specialists At This Dealership
Excellent care. - Blake
Excellent care by Jim and the entire staff. Everyone was helpful and we never got the feeling of being pushed. And that is why we keep coming back.
New & Used Vehicle Sales
New & Used Car Sales
Awesome! - J. Reyes
Very happy with how I was treated awesome customer service. If your out to purchase a vehicle I strongly recommend you go come here, thanks to all who worked with me 😊
Super friendly and knowledgeable! - sue roberts
I went to dealer having no idea what i even was looking for! Grand Cherokee caught my eye right away. Shawn came out and showed the Jeep and explained all the gadgets. He was very friendly and not pushy
New Car Sales
New and Used Sales
Used and New Sales
Friendly - s.davis1946
Sales people were very courteous and helpful. They gave us a lot of options and we never felt rushed or pushed into buying, and found the best financing for us .
Auto body repair - NICHOLSM428
The body shop did a really good job getting my car back looking like a new car again I loved it keep up the good work guys thanks Campbell's.
Sales & Leasing Professional
Sales and Leasing Professional
Buying a car from Frank Renko - LadyJ
Just purchased a 2018 Fusion. Frank Renko helped me through the whole process and it was a totally satisfying experience. He was professional, efficient, got back to me quickly and I would highly recommend him.
New and Used Vehicle Sales
Excellent service! - Sherry
My salesman Chris Baxter and business manager Cindy Roy are both awesome and a pleasure to work with. I will recommend them to my family and friends.
New and Pre-Owned Sales & Leasing
Great first time experience. - MsJones
Devin was awesome from start to finish. He was professional and knowledgable. All the while, quite charming and personalable. I would definitely recommend on my friends and family to Devon Carrier.
New & Pre Owned Sales & Leasing
Great Experience! Thank you! - SarahJB
Thank you to Andy at Candy! I was a signature away from a deal over in GR and was just not feeling like the dealer was working for me. I ran across this car while reading reviews. Called in the AM and Andy handled everything. He was helpful, thorough, truthful, patient and gave me a great deal. I didn’t feel pressured which is very important to me and walked out knowing I got the best deal I could have. Then Ken went through financing paperwork with me, explaining everything and taking time to answer all my questions. I’ll send people to Andy at Candy and I’ll make the drive to come back! Thanks gentlemen!
Sales and Leasing
Awesome!!!!!!!!!!!! - Melissa Heinlen
The best over all service today! Purchased a used car for our 2nd daughter. Fast and easy! A great place to do business with. My husband and I will return for another purchase. We have bought other vehicles here and will continue in the future. We have all of our vehicles serviced here too! That department is awesome as well!
Best buying experience, most tentative sales team. - Snicholllp
I never leave reviews for anything, but this was a must. My fiancee and I recently purchased a vehicle from Suburban Ford in Sterling Heights, MI. Normally I don't like the bothering of a sales person, or a sales team pressuring me to buy something, but for some reason the approach that Nate took when inquiring about what we were looking for hit the nail on the head. One of the nicest dudes I've dealt with in the sales/service industry. He listened to what we were looking for, found reasonably priced cars with excellent mileage and exceptional warranty coverages still in place. Overall extremely helpful, very professional, and good at what he does. After getting through the sales process, Caleb helped close the deal and broke even more of it down for us..a better understanding if you will. Also, very helpful.
New Car Sales Consultant
Used Sales Consultant
Friendly local dealership - TiffC
I really appreciated being listened to with the specific “must haves” I wanted in a vehicle. My time was valued looking at exactly what I wanted at a great price. Staff is all so friendly with none of the high pressure sales tactics. Love and trust my local dealership!!
Sales and Sales Management
Great Plaqce to Get a Vehicle - Roger from Lake Orion
Recently my wife and I went to Wise Ford and met with Tony Holland looking for a new vehicle. Tony did a fantastic job of going through the Ford products and we wound up getting a new Ford Explorer. We were impressed with Tony and everyone else we dealt with at the dealership. Tony guided us through the whole process - selecting a vehicle and selecting the best financial financial package. I'd recommend Tony to anyone looking for a vehicle.
Roger from Lake Orion
Assistant Sales Manager
Great experience with new lease! - horse1925
My Salesperson, Trevor was excellent to deal with. He's very professional and gave me great customer service with my new 2018 Ford Fusion lease. This is my second time dealing with Trevor and I will definitely go back! I
highly recommend him all the way!
Commercial Truck Manager
Happy customer - happy customer
Nick, made my leasing experience as one that was smooth and positive. He did all that he could to get me the best deal I could get. He answered all my questions and was very personable throughout the whole process. Thank you, Nick Burns, because of you I will be returning to Ferndale Ford.
- appreciative and returning customer
Exceptional Service - Chris Wilson
Hines Park Ford surpassed and exceeded all of my expectations around the car buying process. I have been in sales for 15 years, so I naturally have a grade other salespeople on a tough criteria.
With that being said, I was working on a shortened time frame and was growing increasingly frustrated in working with other salespersons from other dealerships. I felt that I was more of an interruption to other dealerships day than a potential customer. I decided to find another dealership which is when I found Hines Park Ford. The dealership is about a 45 minute drive without traffic from my house. However, in working with Derrick Kyser, I would highly recommend not only Derrick but the overall business itself. The receptionist was friendly and upbeat. Derrick was extremely knowledgeable, timely, helpful and communicated with me in a way that fit my day (text, and email, with a few phone calls in between). But even better was the fact that I genuinely felt like he wanted my business AND also wanted to make sure that I left the dealership with what I wanted at a price that I thought was fair which he accomplished to an exceptional degree. The same day I contacted Derrick, I was in hours later to actually purchase the car (which I didn't plan to do ideally untill Wednesday, but Derrick was so incredibly helpful that I decided I had to buy the same day). There were several obstacles on my end that Derrick handled perfectly, and overall made it easy to do business with him (they say in Sales the salesperson is often the biggest obstacle to a customer wanting to purchase something; Derrick was not an obstacle, but an accelerator!) In my work I very rarely have time to take calls and/or visit a dealership. So we conversed through emails and text messages which was awesome as he was extremely responsive, transparent with great communications.
At the dealership there were several staff members including management who went out of their way to introduce themselves to my family and I, thanking us for coming in and giving them the opportunity to help us - which just further reinforced that I wasn't a dollar sign, or a sale, but someone who they wanted to see happy - they succeeded.
Derrick was well organized, had everything ready when we arrived, and the staff was great. Dealership was clean, well lit, and thoughtfully laid out. Highly recommend Derrick Kyser and Hines Park Ford to anyone looking for or considering a new car.
Sales & Leasing Consultant
so helpful - Renee S.
a no pressure, no judgement sales experience. bill babcock navigated through the financing expertly even though I was not a highly qualified customer. I will go back.
Sales- Ford Direct Internet Manager
Great sales representative - Meadowood2471
Ron is a professional, first class, honest, straight shooter. Quite a find in the Automotive retail business! If the dealership is in your geographic zone, make an appointment to talk to Ron.
Internet Sales Consultant
Mike Cogley made My Atchinson Ford Purchase a great! - KonaBlue
I have seen Atchinson Ford's television commercials. Just hype I wondered? I have now had an opportunity to experience Atchinson Ford in person. My wife and I purchased a 2018 Mustang at the end of March. We worked with Mike Cogley who was polite, friendly, and extremely professional, He made the overall sales process, purchase, and dealership experience a real pleasure! MIke worked had to make sure that everything went smoothly, AND IT DID! All in all, a beautiful car and a beautiful experience! I would highly recommend Mike for anyone looking to purchase a new Ford at Atchinson Ford!
Excellent service in purchasing Explorer XLT - Scott in Columbus
I live in Columbus, Ohio and was trying to locate a specific Explorer XLT with very little success. Was working through one of the largest Ford dealerships in the state and in Columbus, but found they were not trying to locate the vehicle I with the options we wanted (not a lot of options). I searched and located a vehicle that was very close to what we wanted approximately an hour away from Columbus but the dealership I was working with did not want to match the posted internet price or deal with options to make up the difference. They in fact wanted to charge me for going to pick it up an hour away. I searched more on my own and found the vehicle I wanted at Babb Ford (6+ hours away from Columbus). Babb Ford worked with me on price and was willing to bring it down to me for no additional charge. That is service worth the drive! I was going to be in Michigan so it worked out better for delivery about 2 hours from the dealership, but it means a lot that they would be willing to bring it to me at such a distance. Working with Babb Ford has been a pleasure and I will be willing to check with them again when I am in need of a vehicle in the future.
Knowledgable Friendly Service - Chuck Pearson
We ordered a base model Ford Fusion hybrid. Our sales consultant Dan Friihauf did an excellent job of explaining options to us, getting us a good deal and keeping us updated on the progress of the car. When the car arrived he explained the features to us. We hadn't had a new car since 2001 so that was very useful. The new car was clean and shiny and had a full tank of fuel. The other staff that we encountered was very friendly. The F&I person didn't argue with us when we turned down all the wonderful protection he offered, a refreshing change from an experience at another dealership a long time ago. We will definitely return to Bell Ford next time we buy a new car.
Outstanding Customer Service!! - Julie S.
Bought a used SUV from here. My sales person was Matt Gilbo. and he was a pleasure to work with.. when I called on a different vehicle on a Monday, it had sold the previous Saturday. Matt checked the lot and found a similar vehicle that had just come in on trade that had the features I wanted. The car needed to be inspected, serviced and detailed, so I had to wait until the end of the week to pick it up. I asked if it could be ready sooner, but Bill Brown Ford is meticulous in their vehicle service and detailing, so I had to wait, BUT, Matt generously offered me a (free) loaner to use! I did not expect that! I was really blown away by Matt's care and concern about my lack of transportation and having to share a vehicle with my spose and juggle work, appointmentss and life around one family car. My dad had bought and leased cars through Bill Brown Ford for over 20 years and always raved about their customer service. Now, I too, can vouch for this dealership. THANK YOU MATT Gilbo!!!!!!!!!
Love my Edge - jtroskey
Drives and rides like a dream. No complaints at this time. Great salesperson and comfortable dealership. No pressure.
I like the safety features and color.
My Salesmen is awesome! He sold me my first new car 25 yrs - Tina Carpenter
My Salesman was confident he knew the product. My Salesman was accomendating to my needs. My Salesmen was friendly and very professional. My overall experience here was great everything was done in a timely fashion.
Service is top notch - ghough
My Ford had broken down on a Sunday in Manistique on the way home. My wife and I ended up spending a unexpected overnight stay. When the service department learned of our situation they went out of their way to work us in on a busy Monday morning. Because they did not have the required parts in storage the mechanic made two runs to auto parts stores to get the required parts and get us back on the road. They seemed more concerned with treating us the way they would want to be treated, and not the bottom line. Gary
Delivery of new leased car. - Myannie
Barb Robertson delivered my new 2017 Lincoln MKC to my Saginaw home at the time we had set.
She was efficient in explaining changes in operation and answered my questions.
The paper work was completed in a short time and she was on her way back to Tawas.
A very good experience.
Satisfied Customer - Shoune123
I would like to thank Fairlane Ford for working with me and getting me the best deal on my new lease. I would recommend Fairlane Ford to anyone that is looking to buy or lease a Ford Vehicle. My salesperson, James Romero was great! and the finance manager was great!
Excellent Service - Thankful Lady
I was visiting from downstate and was concerned about tire pressure in one tire. The service people could not have been more accommodating even though they were closing shortly for the holiday weekend.
Fast and friendly oil changes - Danielle11223
I enjoy making the trip from Galesburg to Plainwell to get my oil changed. Everyone there is alway nice, friendly, the waiting room is always clean, and my service is always completed quickly!
Campbell Ford Lincoln
Royal Oak Ford
Suburban Ford of Sterling Heights
C. Wimberley Ford
Auto Park Ford