Honored. The Price - Jackmadi2

I saw a car I liked at a great price on the website. We called to confirm it was still on the lot and then drove 2 hours to pick it up. Upon arrival, it was recognized that the price on the site was wrong, but they agreed to honor it anyways. We worked with Ken and Holly and I couldn’t be more happy with Ganley or my new truck!

Thank you alice for my truck! - Lennylove

Great experience with my first time trade. Needed a bigger vehicle had to trade in my 2017 Camaro and thanks to Alice she made things work for me and I drove off the same day in a 2016 Silverado.

Friendly, kind and honest! - Nicoley89

Shopping for a vehicle at different dealerships is not something most people anticipate, however I could not be more pleased with the customer service and experience I had when I left Fredy Chevy. From the moment I walked in, I was greeted and treated like family. The staff is super kind and friendly, and they never make you feel pressured. Mr. Salazar especially made this visit very special and enjoyable. He is very kind and knowledgable. This could not have been more of an ideal car shopping experience. Thank you Fredy Chevy! I love my new car!!! Best deal ever!!

Wonderful Experience - Terraine

We had been looking for a particular vehicle for a while at the right price. I found it on their web site one evening and by text worked out a deal, had all the paperwork to our finance source and bought the vehicle less then 10 hours later. No pressure, no bs, just straight business. Perfect for us. Jessica our sales person was fantastic. I would highly recommend her. We talked facts, everything straight forward and quick Best experience every buying car for us.

Amber is great to work with! - garber15

Amber was so helpful when we came in to trade in our lease! She answered every question we had and stayed late to finish up our sale. I would highly recommend SVG to anyone.

Superb buying experience - me981

Greg Chismar was quite a gentleman. He was attentive to my every need and went above and beyond to insure that I received the auto and the experience I sought. His follow-up was unparalleled and I will be recommending many others to Greg and to the dealership..

Excellent service - giannelli0809

I was relaxed and felt very unpressured to buy a car. Todd Gray was an excellent listener and very patient in helping me find what I was looking for and worked very hard to stay within my price range. It’s been a few years since I bought my car and when I need anything, service is still excellent. Todd Gray at Dave Gill is highly recommended by me!

3rd car, Great service. - Bowtie

This is our 3rd car we have gotten from this dealership, Our dealer "Figgy" was very thorough showing us many cars and great options on each one, it made the selection of my Silverado very easy.

Very Professional Experience - Dave

The entire staff was kind, courteous, and very professional. Joe Meyer is a pleasure to work with and we'll definitely be paying him a call when it's time for our next vehicle.

Had a good experience - Rlewis71

Had a good experience and was treated exceptional. Danny was very helpful and knowledgeable of the vehicles. I will come back for my next vechile.

My Truck Purchase - Mike1950

Working with dealership and Shane Laizure was a breeze. Shane spent quality time with us even though he was very busy. Shane kept the process moving so that we could take new truck home that same day. Will definitely return in the future for our auto needs.

A+ Customer Service - DonnyE

Andy and the team made my vehicle purchasing easy. Located a vehicle with what I wanted and they brought it to the dealership for me to purchase. Very welcoming team and handled the small obstacle that was out of their control. Very pleased with my purchase.

Excellent, Friendly Service - MGL1977

The team at White Allen Chevrolet was very friendly, helpful and accommodating in all regards. Our experience could not have been better. It was truly a pleasure to work with them.

Great car buying experience - Glaztribe

Very helpful. Not pushy. Bought cars at other dealerships and sometimes felt a little taken advantage of. Not here. Actually came away feeling a fair deal was made for everyone.

Sales Staff - Hoop

I worked with Amy McFarland on the new purchase of my 2018 Hellcat Challenger, I found her and the rest of the staff delightful and easy to deal with. I walked away happy, and informed if I were to need any assistance in the future.

Sales and service - Chevyguy2016

I can't say enough good things about the service and sales department of Serpentini Chevrolet of orrville. From my lease purchase with Matt M. In sales and David R. In service. What a great group of people to deal with! I will definitely be purchasing more vehicles from you in the future!

Great Experience - Mom of 3

Great Experience . They went over the top for us. Brought the car 1hr and 30 Mins from other dealership so we could test drive. Well diffently come back.

Great Experience! - jlane1175

We drove over from Fort Wayne to look at a Cadillac Escalade ESV that we found online. We worked with Mike Tanguay who couldn’t have been more helpful or knowledgeable. You can quickly see why he has been in the business for 20+ years as his welcoming personality and commitment to providing a great experience shines through. The sales manager, Bob, was responsive and transparent and Mike from the finance team got us through the hoops quickly. Overall a great experience and I would love to work with this team for future purchases.

Pleasant and friendly - Kimrey

This was the first time I've purchased a car online and was very unsure. The staff there was helpful and they did what they said. I drove 500 miles to get the car and on arrival the staff were very organized and friendly. I'm 46 years old and by far this has been the best purchase and visit I've ever had at a dealership!

Service with a smile !!! - Chevyguy

Brought my 2017 Chevrolet Camaro in for routine service (oil and filter change). I scheduled the appointment with the friendly service staff. Its always good to see many friendly faces again and again.

Quick easy awesome - Duckblast92

Great service and great people to deal with if your in the market for a new car or truck the deffinitly can make it happen for you

Fast, friendly, and experianced. - sierra2018

I went there to look for a truck, and wow, I brought one home the same day.Have never done that in my 49 years on this earth.

Exceptional - Futuredentist2021

I have come here 5 times for various things and have had nothing short of a great experience. 4 out of the 5 times I have been here a gentleman named Gregg Wright has helped me. I believe he has been here for quite a few years and I understand why. Very friendly, and knowledgeable. Other places I have been have been less than accommodating. The waiting area here (btw I am still here writing this reveiw) is great! Three computers and four desk spaces to work on school/work/personal items, a nice little lounging area with comfortable seating as well as a tiny little kids area. It also has a pretty sweet coffee maker (Which is new this visit) Only thing I wish it had was a free popcorn maker/machine like the Jeff wyler on Gender road has... but overall service and appearance has me visiting dan tobin (plus proximity to my home) more so than free popcorn. Keep up the great work! Also bathrooms are very clean and the TVs in there are a nice touch haha

service - no

Jessica was friendly, knowledgeable and attentive to our constant phone calls and our ever changing appointment time. We would definitely buy another vehicle from her again.

We can do that, We Do that, We Did that!!! - nowempower

We had bought our vehicle just 3 months ago and the entire rear brake system failed. I called on Monday afternoon and spoke with Mark the Service Manager. We spoke of possible towing arrangements and loaner options, which he had none available at the time. He informed me to call the next day to speak with the owner for the loaner authorization. I called and spoke with Joe Staffilino Sr. who was friendly and promptly made arrangements for me to have things taken care of. We got our vehicle there and left it in Mark's hands at 3:00 p.m. While we waited we were able to speak directly with Joe Sr. about concerns we had had over the sales process that had us so upset over the situation we were currently in. He took the time to explain each detail and exactly whose responsibility it was. He acknowledged that the salesperson should have made us aware so that with that information we could then make our decision in a more educated fashion, even if it meant we would not purchase the vehicle from them. This admittance and information of the process was much appreciated. Our vehicle was fixed, everyone was courteous, by 5:00 p.m. we were on our way and the service was above and beyond. Thank you Joe Sr. and all your crew. You can do that, you do that and you did that!!! Keep it up and anyone reading this get to Staffillino to buy a new or used vehicle or get it serviced.

Ok.... - 5489

Ryan did an excellent job, however the work the mechanics did is very poor. Having to bring it back after only a week for more work to be done. Check engine light came on not even a full day after getting the vehicle. There is a thumping noise that started the next day as well.

Great Experience - KelseyS

I stopped into the dealership to see available Acadias. They didn’t have what I needed, but Blaine took my info and what I was looking for and found me the perfect car within a few weeks. I was pleased with the experience and love my car so far!

My Personal Review - bgiffin99

So friendly and helpful. Scott was respectful and answered all my questions. He was knowledgeable and helped me pick an amazing car. I will always recommend Scott, such a great sales person!

Customized Deal - BFonzik510

Customized my purchase to be exactly what I was wanting to pay for and what I didn't need. Satisfied with negotiations as they new they had exactly what I was looking for.