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This is the 4th vehicle my wife and I have leased with... - 4cknife
This is the 4th vehicle my wife and I have leased with Wyatt's help. He has always worked to find us a great deal.
Amazing! - Samantha.hinchcliff
Amazing! Quick service, fastly taken care of. In and out with the new (used) car! And i am in love with the car! Thank you!
Top Reviewed Specialists At This Dealership
Used Car Manager
Sales & Leasing Consultant
Mike is the BEST!! - JHenson
I have been using Mike for vehicle purchases since 2007, During this time I have purchased 8 vehicles! Working with him is transcendent, and when we are ready (4-5ish years) I will be back again! He has gone from my car dealer to my friend, and I appreciate him as both!
Sales and Leasing Specialist
Amazing Sales Rep - Evan
I have been looking for a corvette for over two years, and a few months ago I was burned by another dealership because I was an out of state buyer and they did not take me serious. When this car showed up online I immediately inquired about it. I informed Matt of my last experience and he told me he was going to make sure that this would be the best buying experience that I would have. Matt was extremely prompt, and treated everything with urgency. He even went the extra mile to detail my car for the journey back home. Buying a car should never be a hassle. Not only did Matt make this hassle-free, he made sure to make this an exciting process. If anyone is looking to purchase a car out of state or in state you can be sure that Matt is going to give you the same experience.
Sales - huntingduckdeer1
For being his first sale ( Keith) he did a great job he went above what most sales people do. Ryan also went above as far to help us also. I would recommend these guys to other people. Had a great experience with them. Thanks again Terry Miller
Sales and Leasing Consultant
Friendly atmosphere - cle1_jal
Very accommodating, very friendly, worked well with me as a customer. Finance department worked well with me to a get a vehicle I wanted in the price range I was looking for. I also got my price on a trade in and again worked well with me to accomplish that goal.
2019 Cadillac XT5 - monakay77
We had a very positive and amazing experience buying our new 2019 Cadillac from Preston in Burton, OH.. D'Andray Harrison was very knowledgeable and professional on the car we chose to purchase. D'Andray was very personable and efficient and made our car buying experience very enjoyable. He answered each and every question we had and gave us a total overview of all of the features of the vehicle itself. I would highly recommend D'Andray for anyone looking for their next vehicle purchase!
My wife and i went in to buy a used car, and because of... - buhhda05
My wife and i went in to buy a used car, and because of the hard work of Brian and Jonathan, we came home in a BRAND NEW car instead. I recommend these two for your next car buying experience!
Friendly and organized...very professional - 1sandyknollroad
I called ahead and the vehicle was ready to test drive. The salesman was nice and knowledgeable and professional. I went back the next day and picked it up. No hassles and I am very satisfied with the vehicle. Thanks to all the employees.....and Merry Christmas.
Sales & Leasing Professional
Sales & Leasing Consultant
What an excellant reception we received from Darrell... - Conrad
What an excellant reception we received from Darrell Daniels, a gentleman who truly showed interest in who we were and what we were searching for! Overall great experience with all of the team that were interacted with! Highly recommend!
Great friendly service ! - MBASS1
Both the service people and the ladies at the counter were polite and fast. Mark took the time to explain everything that was performed while I was there.
BDC Assistant Manager
Internet Sales Consultant
Used Car Assistant Manager
Above and Beyond - Robert Ragan
There is no greater disadvantage than to be FORCED to make an immediate decision between repairing a 13 year old truck with transmission issues or purchasing a new one. The employees at Dave Gill appear to be sensitive to that fact and not take advantage of your misfortune. Tracie Sauer was so helpful and patient allowing me to investigate the truck inventory at Dave Gill after being out of the truck market for 13 years. She surgically targeted vehicles according to my preferences that encompassed the full spectrum of trucks and options. She applied no pressure, allowing me to freely walk away. I was so conflicted. So to avoid potential "Buyer's Remorse", she encouraged me to take home a candidate for the night. Upon my return the next day, Tracie had two proposals waiting for me as I walked through the door. Unfortunately, based upon my “take home” experience, I had an entirely new candidate in mind. Unphased, Tracie had secured a third proposal from Kevin Hampton (Sales Manager) and in 15 minutes the deal was done. I greatly appreciated Tracie and Kevin who worked with me to ensure I got the best deal possible in my situation. (It should be noted, the next day, Kevin took time out of his day to personally assist me in searching for my very expensive prescription sunglasses that fell behind the seat of a test truck. He was so tenacious, despite I had given up! Thanks again Kevin!!!!) I am completely satisfied and I will definitely shop at Dave Gill for my next vehicle.
Chevrolet Product Manager
Our journey to Journey - ksmith32
Came in 12/2/2019 and was happily greated by the Sales associate Blaine. He was very friendly and not pushy which is everything i seek in a great car salesman. I told him exactly what vehicle i was there to check out and he assisted me showing all of the features before handing me the keys to take it for a spin. After driving the car i knew it was the one for me. The whole sales staff was very friendly the whole time we were there. Would highly recommend Blaine and the rest of the Yark crew out in Whitehouse.
Great Dealership to work with. - Gkramer
Ron and Mike are very knowledgeable about their products. Both were able to answer my questions to my satisfaction. Easy to negotiate with and we were able to make a deal that we could all live with. This is my third vehicle I have purchased from Ron and would highly recommend him. Thank you so much..!
Oil change - Art
Oil change. They always take care of you in a timely manner they do a good job I wish they would not let the air out of my tires because the tires are warm they take them down if I have them inflated to the correct Tire pressure
They let air out because they're measuring it when they're warm then when you check them next time they're low
Very Personable and Professional! - djor2nd
Everything was ready when I arrived from out of town. Wayne had prepared the vehicle and all the paperwork for a smooth transaction. Cold not have been more professional. Thanks so much!
Sales and Leasing Consultant
Customer Service A Priority! - htown523
Very friendly atmosphere at this place. Had an issue when I left the dealership and called Shane Mast (Salesman) and Chad Pifer (Sales Manager) about it. I live two hours away so they had me take it to my local dealership and they took care of everything. Its nice to see that customer service is a priority at this dealership!
Would definitely recommend this dealership and these two individuals to anyone looking to buy a car.
Sales and Leasing
Great customer service - Heather cutlip
Ashton is a down to earth guy very respectful and knows how to talk u into a a great deal on an awesome car and great customer service.
Went in to buy a new truck met with salesman Travis lane... - Jim James
Went in to buy a new truck met with salesman Travis lane got to say had a good experience Travis was very helpful and not pushy and got me the deal I wanted thank you Jim James
New Vehicle Sales
Great overall expirence - byonley22
The sales team was great in helping me finding the best car that fit in my price range. Would definitely recommend if you're in the market for a vehicle
Another great deal from Byers - hiphopp1
Bought our 2nd used car within the last 2 years from Byers. Drove over 2 hours to get a good deal. Friendly service and an overall pleasure to do business with. Will look to them again the next time we are car shopping.
Awesome - FrankO
The people at Charles Auto Family are awesome. My daughter was looking for a low mileage used truck. We originally saw one at Ron Marhoffer Chevrolet. My daughter and her grandfather went there and looked at the truck. They liked it and told the salesperson that we would buy it. My daughter had to go to work and told the salesperson we would be back by 6:15 to buy the truck. We arrived at Ron Marhoffer by 6:00 and they were in the process of selling the vehicle to someone else. When we told Chris Marhoffer that we would never come back and would not recommend his dealership to anyone he just shrugged his shoulders. We then went to Charles Auto Family and explained what we were looking for. Within a couple of days they located a vehicle that fit our description. They actually held the truck for us until we could get there to see it. We told them we would buy it, again they held the truck for us until we could complete the sale. We would highly recommend Charles Auto Family to anyone looking for a vehicle of any kind, new or used. Five plus stars.
Very good service and very helpfull. Did all that could... - Daten
Very good service and very helpfull. Did all that could be done so we could have the car the same day. We will be back for additional cars needed. Thank you very much.
Body Shop repair from deer collision - Subiru
Collision Repair at Body Shop, good work, was done on time, friendly staff, easy scheduling. Lifetime guarantee on work and parts through insurance company. They cleaned the exterior and interior of the vehicle. Changed oil on request, replaced wiper blades and air filter on inspection and kept us updated on the service and repairs.
Great experience - Louella01
This is my second vehicle I’ve bought from here. I was in and out in an hour. Anna is a pleasure to work with. I’ve had a few things that had went wrong with the vehicle after I drove it off the lot, called them up and they took care of it. This will be the only dealership I’ll go to.
Unexpected service on my Silverado - Mike
On August 8, 2019 we were enroute to Hocking Hills for a vacation stop. Unexpectedly our Silverado four wheel drive kicked on and would not go off. A message appeared saying service four wheel drive is needed. We had just exited onto the Logan exit, and saw Don Wood Chevrolet Dealership.
I stopped and spoke with Kody in service department. He was pleasant and knowledgeable saying it was a known computer issue on the Silverados. He immediately got a mechanic to diagnose it. The good news was it was a computer modular issue, however my 2015 Silverado with only 32,000 miles could not be reprogrammed, and needed a new computer modular. The part had to be ordered and fixed the next day.
Now here is where Kody went above and beyond. Knowing we were on vacation he worked to get us another Silverado to haul our gear onward to our camp ground. Our Silverado was repaired, and the next day we switched back without any inconvenience our vacation. I really appreciate what Kody at Don Wood Chevrolet did for us to get our vehicle fixed with the least interruption to our vacation.
For General Motors they know this is an issue and have neglected to recall this model years and replace them with a modular that can be reprogrammed. This was out of warranty, and an unneeded expense for a vehicle that should be more dependable. GM should do better.
Top Notch Service - Jerry J
I recently purchased a new Truck from Don's. Love the truck but unfortunately the carpet kept getting wet every time I went though a wash, but no obvious leak was apparent.. I took the truck back to Don's Service Department and was really happy with the outcome. Bill (Service Manager) and Greer (Assistant Service Manager) both assured me that they would find the cause and get it fixed. The service department went through a thorough step by step process to find the leak and get it fixed. They put in several days of work tracking it down and fixing it. Bill call me several times throughout the process to keep me informed of the progress. Very Happy Customer.
Best car buying experience ever!!!! - Chevygirl
Ganley Chevy of Aurora ... I have never had such a wonderful car buying experience ..I first met Holli Vansil explaining to her the vehicle I was interested in price range and extras...Holli was not only courteous and accommodating she definitely knew what I wanted and within her experience definitely exceeded my expectations. Holli is a wonderful personable and caring person that takes that extra mile making my car buying experience just wonderful.. I recommend anybody who is looking for a vehicle to ask for Holli..If that wasn’t a great experience enough I then met Brenda Milliner..Brenda helped me get the car set up went through everything in the vehicle explaining to me what I needed to do.Brenda showed me how to set up a new little bells and whistles I purchased with the new car. Brenda helped with all the paperwork explained to us what we had to do regarding financing ....Brenda was also so accommodating and friendly she was just such a wonderful personable person to also meet...I then met John over in the service department we had put a special coating on the vehicle so we had to make an appointment with him polite kind accommodating person he was awesome, The day that we dropped my new vehicle off he already had a rental for me just already to go....I have purchased quite a few vehicles and have dealt with different dealerships including the three other dealerships before I even went to Ganley ....By far Ganley Chevy was AWESOME....Ganley should be just so proud to have employees like Holli, Brenda and John on their staff ...I would also like to say I did come in contact with other people there at the dealership including Nik Stewart I dealt with with regarding the financing of the vehicle who Explained everything that we were signing why we were signing it and anything else that we needed to know....Everyone was just so friendly, kind and accommodating.....I would definitely and have already recommend Ganley Chevy of Aurora to anyone they definitely know the Meaning of customer service...
Wonderful service and staff - koty70
Carol Blair worked with both me and my son to get us cars and was very knowledgeable and friendly to deal with . When my car has to go in for service for anything they provide me with a loaner car and always do a wonderful job servicing my car Nick and his service department and keep me up to date on any future maintenance that will be needed so I know ahead if time. Thank you all for a wonderful experience coming there.
Great experience - Dave L
Great experience buying a Toyota for my mom. Danny McKnight was very helpful finding just what she was looking for and negotiating a great price. Service department prepared the car quickly. Every one was friendly and helpful.
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