42 Ohio Kia Dealers

Staff was very helpful and careful to explain every step - alinhart94

Staff was very helpful and careful to explain every step of my car buying process. No pressure to feel like I needed to purchase anything I didn’t want. Jenna Baker was my salesperson and she was fabulous to work with.

I always had a good experience at Prestons. - baughmantracey

I always had a good experience at Prestons. Tom Z is amazing and went above and beyond to make sure we were satisfied.

Kyle and Paul made the process of purchasing a new - twahl

Kyle and Paul made the process of purchasing a new vehicle seamless. I highly recommend Kyle if you are in the market for a new vehicle. He is patient, friendly, knowledgeable, and professional.

The car salesman was very polite and fair. - Cruise2026

The car salesman was very polite and fair. I appreciate the staff for their help in getting me into a reliable vehicle.

Always professional She was knowledgeable friendly - william.brown

Always professional She was knowledgeable friendly customer oriented Explained every thing in a clear manner

Everyone there was very professional and friendly. - rclark1210

Everyone there was very professional and friendly. I don't remember of the girl service advisor but she was great.

This dealership always quick to attend to service issues - drelvis2000

This dealership always quick to attend to service issues and get my car in and out in a timely manner. Does not pressure you into getting extras.

My problem was fixed right away She got me in right away - dunnt4238

My problem was fixed right away She got me in right away to have the new part on right away

Every time I have been to Montrose everyone has been - destiny02

Every time I have been to Montrose everyone has been extremely nice and forgiving. They explain things easily enough for me to understand and are all a joy to work with.

From start to finish Aidan at Coughlin made my first car - Andreya

From start to finish Aidan at Coughlin made my first car buying experience a breeze. He answered all of my questions prior to coming in and made it seamless all the way through. Nevada also made the money side stress free as well. The rest of the team there was polite, welcoming and made sure to congratulate me. Car buying can be intimidating, and it caused procrastination. I am very happy I went to Coughlin Lancaster for my 2025 KIA K4! I will definitely point anyone in the market to them.

I have bought several vehicle's and would not go - pattikepner

I have bought several vehicle's and would not go anywhere else. Shawn Harvey is the best!!!!

Service manager Sam C. - Al

Service manager Sam C. Attentive professional and good. Customer service Has serviced me several times slwsys pleasant

Salesman Jason Washington was wonderful to deal with. - jsteig

Salesman Jason Washington was wonderful to deal with. A very personable individual who made me and the wife feel at home at the dealership. No pressure tactics to add additional costs on the vehicle. He made sure everything went well during the paperwork and vehicle pickup. Would definitely deal with dealership and Jason again in the future.

Great buying experience! - brnolds

Great buying experience! We highly recommend this dealership! They were honest and upfront. They made our shopping experience as easy and smooth as possible! Thank you, Camm Ladd and the rest of your staff!

I love them they did got into a vehicle with any problems - Crookslamasha

I love them they did got into a vehicle with any problems gage was amazing he was very honest with me

Joey Lemons was our salesman. - sagapie

Joey Lemons was our salesman. Very polite gentleman very knowledgeable gentleman helped me find the right car for me newer used low miles. It was amazing. We didn’t spend eight hours in a dealership like we have in the past is very quick service and very happy with the service thanks to Joe Lemons. Thank you.Sonia

Always treat me right. - jeremyraucci

Always treat me right. Are fair and pragmatic and have a great waiting room area!

I work in the fleet industry and the guys that run the - Victoria.clark

I work in the fleet industry and the guys that run the shop are super-efficient, reliable, and responsive. This goes a long way when we are choosing preferred partners to work with. Thank you for all your help getting my clients vehicle wrapped up so quickly.

Service was great, Maggie is an excellent customer - DENISE.DUNN48

Service was great, Maggie is an excellent customer service representative, she is always friendly and has a smile on her face. She is a keeper! Always great service there.

Phillip was very helpful and got the deal done quick and - mcclarrenkathy

Phillip was very helpful and got the deal done quick and efficiently. I highly recommend to shop at Germain Kia and ask for Phillip.

Gage was my salesman at Toledo Kia he did an awesome job - Bigghost1999

Gage was my salesman at Toledo Kia he did an awesome job putting me in a vehicle that was affordable & nice.He was patient & determined to get me what I was looking for thanks gage

Friendly, no high pressure. - wtbparamedic

Friendly, no high pressure. Sales associate Parker was accurate friendly, listened, very easy to work with.

They are always friendly and welcoming. - dance1085

They are always friendly and welcoming. I’m not a big fan of the waiting room though. They should update the waiting room

5 times since I bought my car there they did not rotate - Kwm29

5 times since I bought my car there they did not rotate the tires when they said they did. I started marking my tires the second time and confronted them after that. I recently had service done and they are always trying to get me to pay for unnecessary services and treat me like an idiot. I had fluid flinging all around the underneath of my car and they said it was fine. Took it to another deal ship and they found a hole in the axel and are fixing it and it’s under my warranty.

Josey is a great Salesperson and really helped us get the - Doug Gerrard

Josey is a great Salesperson and really helped us get the right car at a good price.

I had a deeply disappointing experience with this - clrodgers1234

I had a deeply disappointing experience with this dealership’s service department. While Olivia was kind and communicative, the rest of the team—particularly Kyle Dickon—fell short in professionalism and customer care. I initially brought my car in due to battery issues, clearly explaining that the alternator had recently been replaced and the battery was new. The mechanic incorrectly blamed an EMP protector for draining the battery, despite it being a passive device. I was charged $228.95 for this misdiagnosis, which led to unnecessary stress and confusion. Days later, my car died again—this time while driving, causing a dangerous situation. I had to pay $142.35 for towing. Kyle then claimed both the alternator and battery needed replacement, despite the battery being under warranty. I had two independent checks done afterward, and both confirmed there was nothing wrong with the battery, meaning I was lied to about needing a replacement. Kyle’s communication was unprofessional and vague, failing to provide a proper breakdown of charges or respond to follow-ups. I emailed both the service manager and the owner and never received a response. The lack of accountability and poor customer service was unacceptable. I was charged additional fees for battery charging and diagnostics, even though the root issue was missed during the first visit. No offer was made to adjust the bill despite the initial misdiagnosis. As a CI Analyst with a background in customer service and retail management, I know what quality service looks like—and this was not it. I will not return to this dealership and will be reporting the experience to Kia corporate.

This review is for the service department Preston, my - charlespipke

This review is for the service department Preston, my service advisor did a great job and taking care of the service I needed on my vehicle i’ve always had great service from the whole team. Thank you

Purchased my Kia in September and had an excellent - Rosana

Purchased my Kia in September and had an excellent experience, in an out in about an hour. Recently had my first oil change, which was free and similarly, was in and out timely. Everyone was friendly, amenities were comfortable and the staff is amazing. Ask for Alex D if you’re looking to buy a car.

Excellent service, salesperson understood my needs. - BRANCY GARCIA

Excellent service, salesperson understood my needs. Best dealership in town, also make sure to ask for Adam Heltemes. Adam showed professionalism, devotion, and dedication towards helping his customers. Highly recommend this dealer.