I am long overdue in writing this review for Klaben - TP
I am long overdue in writing this review for Klaben Lincoln of Warren Service Department and Body Shop.
June 2025: I had a “Check Engine” light issue to deal with. Niall McGee in the Service Department was super friendly, efficient, and professional (as he has consistently been in the past) in getting me scheduled for the needed service (which included a special replacement part) and getting the situation resolved very quickly (all within 24 hours of my initial contact about the issue). Thank you, Niall.
July & August 2025: Klaben Lincoln of Warren Body Shop was very quick in resolving a safety recall (affecting my vehicle) issued by Ford. In July Jeff Mundell took pictures of the affected area of my car to send to Ford for approval. In August (after the necessary parts came in) they performed the needed work. The folks at the Body Shop were super thorough and very clear in explaining what to expect with the safety recall repair and replacement, rental car procedures, drop-off, pick-up, etc. They had my vehicle ready within 2 business days, saving me time and money (on rental car privately paid insurance). Ford, of course, paid for the rental car cost, itself. A BIG THANKS to the fine people at the Body Shop for their efficiency and great work!
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