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Reliable, friendly, and trustworthy. Always professional... - LocalNaz
Reliable, friendly, and trustworthy. Always professional and accommodating. Recommendations are accurate. Always a positive experience.
Top Reviewed Specialists At This Dealership
We had the best customer service experience. They treat... - GREEN511
We had the best customer service experience. They treat you like family, honest and fair.
SALES AND LEASING SPECIALIST
Automotive Upgrade Specialist
A huge Thank You to Brianna Garrison! She helped me... - JT725
A huge Thank You to Brianna Garrison! She helped me find the perfect family car! Experience was wonderful and better then expected!
This is the 2nd vehicle in a few months that we’ve gotten... - Tonia
This is the 2nd vehicle in a few months that we’ve gotten from Donna Beam at Lancaster Nissan. She really goes above and beyond to work with you and get you into the vehicle you’re looking for. We love my new used vehicle! If you’re looking for a vehicle, call Donna Beam. You will be glad you did.
Sales and Leasing Consultant
I was worried I wouldn't be able to find the right... - Meganpaz89
I was worried I wouldn't be able to find the right vehicle because of everything going on. I was so glad they had it in stock. Thanks for making my purchase easy!
There was a great selection of cars on the lot, and a... - vdeangelis84
There was a great selection of cars on the lot, and a great sales team to help me find what I was looking for.
Pre Owned Sales
For our lease turn in they did a fantastic job and had us... - PAT45
For our lease turn in they did a fantastic job and had us out the door in 45 minutes.
Blair was very helpful and answered all my questions on... - Maureen
Blair was very helpful and answered all my questions on the day of purchase. When I went back the next day Blair was off and someone else was supposed to go over features with me. Unfortunately he was busy and unable to do it. I was going out of town the next day and wasn't sure how to use many features. Parts and service department have been very helpful. Mats for back seat were wrong size and had to be reordered. Three people said there was a donut in the back, but they were incorrect. Since I was promised there would be they needed to order it. I was offered Zurich Shield but not an extended warranty.
General Sales Manager
Very nice dealership and my salesman was really... - Roxperfect
Very nice dealership and my salesman was really knowledgeable about the suv I was interested in. If I decide on the Pathfinder, I will definitely buy from this dealership!
JULES!!!!!!! THE BEST I have ever dealt with in my car... - Kelly105
JULES!!!!!!! THE BEST I have ever dealt with in my car buying experience! He provided me with excellent customer service!!! He was completely transparent in my buying experience. He even stayed late to show me all about my Rouge! He never once complained about my indecisive decisions and had patience with me. He truly cared and listened to what I wanted and needed. Not once was he ever pushy or over bearing . He worked extremely hard to get the best deal he could. He even showed me where to go for my first free oil change! He is indeed the best salesman ever in a car buying experience! Thank you JULES for going above and beyond for me!!!
Service is always done right the first time. Great people... - Kelly
Service is always done right the first time. Great people work there. Fair pricing with no add ins.
My car was taken care of right away, they went over... - Betsynalw@gmail.com
My car was taken care of right away, they went over everything and was very polite
Very nice and service was great! Have been there about... - Kathyt4750
Very nice and service was great! Have been there about three time since buying the car
Worst Service and most unprofessional place I have ever... - Lisa
Worst Service and most unprofessional place I have ever in my 45 years of life dealt with!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I tried 3 times to get my oil changed at the express bay.... - FRANK G
I tried 3 times to get my oil changed at the express bay. Due to my work schedule it is hard to get there early enough to get an appointment. The first time i was turned away. The second time i was informed they were short 2 employees. Today i get there and it is a 2 hour wait. I tried to call and make an appointment but was told they couldn't and to go to the express lane. I will take my business elsewhere.
Bought a new car yesterday. Zach Eichelberger was my... - Beachgirl
Bought a new car yesterday. Zach Eichelberger was my sales consultant. He was wonderful to work with. So knowledgeable and helpful. A great experience all around.
Brought my car in to sell because they sent me a letter... - zkl19510
Brought my car in to sell because they sent me a letter in need of my type of vehicle. When I got there I showed them the quote on their letter and they offered me a third of the price. It was just to get me there. Typical dealer.
5.0 star rating 3/30/2021I was on the fence about a new... - Msalma
5.0 star rating 3/30/2021
I was on the fence about a new car and couldn't decide on Nissan or Toyota. After looking at the car profiles online, I thought I would go with Nissan as I disliked the grille on the Toyota's. I made a good choice. I worked with Quinn Sassone and he helped me make my decision with no pressure at all. He showed me the models I was interested in, I took them for a test drive and made my decision. I believe I got a very decent price, the deal was made and I went home with my new Nissan Sentra. Quinn was a great help and made me very comfortable. Got a decent price on my trade-in, too. All in all, if you are looking for a Nissan and hate the "buying a new car" hassle, I recommend seeing Quinn. A nice, accommodating young man. I love the no pressure way of doing business. Very satisfied.
My wife and I had a great experience at Faulkner Nissan... - dgsmith935
My wife and I had a great experience at Faulkner Nissan Jenkintown! They had the best customer service that we’ve experienced and their online process made going into the dealership quick and easy! Destiny was amazing! She was very helpful and knowledgeable about the car and our leasing information! Would highly recommend to anyone!
Initially reached out to the dealership via their website... - earl.mumma
Initially reached out to the dealership via their website and was promptly paired with a sales person. We worked out a time to see the vehicle. When I arrived, the vehicle was inside and the sales person was knowledgeable about the EV vehicle I was interested in and was also an EV owner himself. I was offered a test drive and then we easily negotiated the terms of the deal and I took delivery the next day. Very smooth process on the business side of signing papers, etc.
Dealership agreed to a leasing price with me, i have... - blynch791026
Dealership agreed to a leasing price with me, i have through email their acceptance. They provided me with VIN and email link to the car a manager called and told me to come in at 6 to pick up and sign. At 530 a new manager calls and says tht car is actually double now the price they agreed on and they dont have anymore base maximas they can honor the price with but they do have the upgraded model which would be 200 more per month. Classic bait and switch dealership and refuse to honor their price now.
I'm posting this everywhere I can.Only gets 2 stars... - screwmeonce
I'm posting this everywhere I can.
Only gets 2 stars because I love my car despite all it's flaws.
Bought a car from them 2 years ago with the Zurich extended warranty. Within a month or 2 (after the honeymoon phase ended) I noticed it sounded like a tractor every time I accelerated. I reported the issue to them. They said it was the rear wheel bearings and the warranty covered it so they replaced them. Great!
My car never stopped sounding like a tractor until today... When I got my front wheel bearings replaced by my regular mechanic because the warranty expired.
For well over a year, I would bring my car in to the dealership for maintenance and oil changes; and every time I would ask if they would see why it still sounded like a tractor. Every time they treated me like I was crazy and there was no issue. They were even so kind as to charge me $75 for half of a full check I requested while it was still under warranty. They didn't tell me why they stopped but seeing what I just paid for, I can imagine the reason.
Shame on this dealership and it's shady business practices.
BUYER BEWARE. Once your vehicle is off of warranty the... - prasavage
BUYER BEWARE. Once your vehicle is off of warranty the service dept. will find UNNECESSARY repairs and charge RIDICULOUS amount for parts and labor.Stay away!!!!
Have been a customer of Peruzzi Nissan for 11 years. Just... - DaveMuscarella
Have been a customer of Peruzzi Nissan for 11 years. Just bought my 2nd car from them. Found the car I wanted on the website. Sent in my info, got an appointment setup and was in and out in only a couple of hours. I got a fair value for my trade in. Yu Lu was my product specialist and was pleasant and friendly. I am not a fan of buying cars due to the typical pressure and feeling of being taken advantage of, but felt none of that with Yu. I've also in my 11 years dealing with them never had an issue with service or any of the staff there. I am always greeted with a smile and friendly service. No complaints from me.
I bought a 2014 Chevy Traverse from them. Not even 5 days... - Danifreed1973
I bought a 2014 Chevy Traverse from them. Not even 5 days went by when I started having engine trouble. Stability traction and ABS. My car would jerk and the and screwed with the breaking. They said because I did not purchase a warranty through them they could not do anything. I feel because it's only been a week they should fix what they just sold me. Feel like I got a lemon. I think I'm going to have to look up lemon laws and get a hold of an attorney to go after them.
This is the worst dealership ever. Refused to replace my... - josequeira
This is the worst dealership ever. Refused to replace my washer motor although the car was still under manufacturer warranty. Referred me to consumer affairs and consumer affairs referred me back to the dealership stating that its was to their discretion. I always bought 1-2 year old cars still under manufacturer warranty and never had to deal with situations like that. Lousy customer service !
Alex Poarch is the greatest car salesman in the world.... - cf2269
Alex Poarch is the greatest car salesman in the world. Always treats me good and offers me coffee and donuts! - Billy Bonar GlenDale W.V
Buyer Beware! I purchased a 2019 Sentra Nismo from Apple... - M A Raupach
Buyer Beware! I purchased a 2019 Sentra Nismo from Apple Nissan on July 24, 2021 and still have not received my registration/plates yet. I contacted my DMV August 17th and was informed that they did not receive my paper work and asked if I could provide them application number or tracking number. I’ve asked Apple Nissan to provide me this information but they were unwilling to provide me this info. They kept giving me reassurance that “everything will be ok” and that I will receive the registration/plates before the end of the temporary registration ends and that I would get an extension if it doesn’t. However, when I called again on September 10th, the same person I spoke to denied that he ever said that and said that they have two other clients still waiting for their plates since May. The DMV still does not have my paperwork and the finance manager at the dealership told me that my paper work was sent to Jupiter, their third party company, on Aug 4th and that they have no control of the situation. The people at this dealership has been giving me false reassurance, and misleading information from the start. If they knew I might have an issue getting my plates and registration, this risk should have been disclosed to me before I purchased a car from them. Now, the dealership is brushing me off and ghosting me. I was told someone would call me back but yet to receive a call back from Apple Nissan. They have not responded to my text messages and emails. They would not provide me a direct contact to Jupiter so that I cannot find out any information regarding my paperwork. I will lose the ability to drive the car on Sep 22nd when my temporary registration expires. I am desperate for help. I had no choice but to file a complaint to Better Business Bureau (BBB) to get their attention. I even went to my neighboring Nissan dealership, and they validated that the Apple Nissan dealership should be helping me with all this, and advised me to put in a complaint and bad review to catch their attention and take this situation seriously. I am trying what I can to get some help.
There is more shadiness to this dealership. When I purchased the car, Apple Nissan told me that the basic warranty had expired so I purchased an extended warranty from them. However, this was a lie. I found out later that the basic warranty hasn’t expired. The dealership lied to me just to get me to buy their extended warranty. I am overwhelmed and shocked by this fraudulent business, and crying for help!
service department Great - Nissan Titan
My Nissan Titan needed a tire fixed. Derrick in the service department took care of it. Derrick very honest and a great person for helping us out with our Nissan Titan. GREAT SERVICE
Will definitely be back at the service department. Thank you again Derrick
Rothrock Motor Sales
Kelly Nissan of Route 33
Finance & Insurance Manager