Great Experience! - CKelly22
My purchase experience at Kelly Nissan was the BEST EVER! No haggling, changing of terms or other nonsense. My sales rep, Scott T. was honest, friendly and determined to find something that meets my needs and explained every detail along the way. Within a short period of time, I was an ecstatic owner of a Certified pre-owned 2015 Nissan Rogue SV. Other dealerships in the Lehigh Valley may boast that their car buying process is easy, but Kelly Nissan gets the job done without all the hoopla. I cannot stop praising the professionalism of the entire team that assisted with my purchase, including Scott T, Carl S and Mike S. They worked together to make my dreams of owning a Nissan Rogue possible.
Spectacular Service! - Karebear
This is my second brand new car from Eisenhauer Nissan. The service here is wonderful and they never pressure you. I am always treated with respect and they do whatever it takes to satisfy their customers. I will definitely continue to keep buying vehicles from this great dealership.
new Rogue - Carguy123
what a great place to buy a car from, relaxed and .. looking out for the customer, Eric was excellent. So happy with O’Neil Nissan.
Top Reviewed Specialists At This Dealership
Automotive Upgrade Specialist
The BEST experience - Mhouser07
I contacted apple nissan looking for a better vehicle then the one I was currently driving. I was contacted by Ernest Hughes. I explained to him what I was looking for and that my credit wasn’t the best. Well Ernest found me two Jeep Grand Cherokee. Unfortunately they were sold before I could come look at them. But Ernest did not give up. He stayed in contact with me and continued to look for a vehicle that would be perfect for me. I saw a Subaru Impreza on the website and told Ernest I was interested. He did everything he could along with the staff at apple nissan to get me into a vehicle. I’m now a proud own of a Subaru Impreza. I live 2 hours away but to me it was worth the drive. I would recommend if you need to purchase a new vehicle go to Apple Nissan
Easiest Car Purchase Ever - Melissa
Meghan and Wright automotive made our buying our new Armada the easiest, smoothest purchase we have ever had. Meghan was very professional, knowledgeable and friendly to deal with. We will recommend her to anyone purchasing a new car.
Used vehicle purchase - frostburgOx
Great dealership with an excellent selection. The employees made me feel comfortable from the moment I arrived. Mr. Jeremy Brown was my sales associate. He greeted me as soon as I entered and was very helpful during the entire process. He was honest and sincere. Mr. Jonathan Akers was the service manager. Mr. Akers was very personable and showed interest in my requirements. I also had the pleasure of working with Ms. Danielle Mann, finance manger. The transaction was extremely smooth and accurate. Mr. Brown and the team at Fitzgerald, Chambersburg, PA will be highly recommended for anyone who wishes to purchase a vehicle. Each employee appeared to go that extra mile to make not just me satisfied, but treated all customers with respect and genuine interest. Thank you to everyone.
Inspection, grease & oil change - MBK
Not applicable, This request is a waste of my time and space. Will provide when no longer subjective request. I will not answer now or in the future.
Sales & Leasing Consultant
Consistent, dependable and reliable! - The Calil's
We have been leasing and buying our vehicles at Conicelli for over 15 years. From sales to service they have always been professional and reasonable. We love that they follow up to ensure we are completely satisfied with our purchase as well as when we bring the car in for regular maintenance.
Service - jane25
Joseph Welsh was very accommodating and kind. He answered any questions I had. Although I didn't end up going through with my purchase, I would recommend him to anyone that needs a car.
Tony TestDrive !! - Joseph Konopski
My wife and I were looking for a new bigger vehicle with at least three rows of seats. Tony helped us do just that. We found exactly what we were looking for in our 2008 Yukon SXL it's perfect. Our test drive experience was great!! The car is wonderful we want another!!
"A Great Experience" - Paul Mulreany Mulreany
W e have been driving a Nissan for more than 20 yrs.
Just bought our fourth Altima.
Rich Rosenbaum and Bruce made it a wonderful experience.
It was a great customer service experience.
Conal Teresa Mulreany
Great Experience - joyce 1234
1st time dealing with Cochran Nissan and Michael Schwarzel he was so helpful. I broke my ankle so was unable to go to the dealership Mike came to the house and explained all the papers I had to sign and put the car in the garage. Mike was so helpful in getting everything done to make the deal easy. Can't wait to drive my new car. Thanks Joyce
Awesome - Rogue lover
I bought my 2013 and 2016 Nissan Rouge from BC Nissan. They are the best and never have any problems. See Mike Martinez for your new car no hassle no pressure, just true honest salesman.
Great above and beyond service!! - William T. L. Kieffer
We stopped to look at the new Titan XD. We needed a truck that was a little heavier duty than my Dodge 1500Sport but not as heavy duty as a 3/4 ton truck. The Titan fit the bill. We never even knew how close to closing time it was when the deal was finalized. The finance and sales crew stayed after hours to make sure that we got the truck we wanted and were able to drive it home that evening. They even rewashed the truck and topped off the diesel before we left. This is a top notch dealership with awesome service and great personnel. This is the second vehicle I've bought here.
Car & salesperson - TESS
My experience was truly a good one. I met Janice and we talked about what I was interested in and took a new Murano for a test drive. I was in love with that car! Janice made the whole buying process very easy. She knows cars very well and knew the Murano inside- out. Got a great deal and will recommend Janice to my friends.
5 stars without any hesitation - jrw118
My husband I I had the pleasure of purchasing our new Pathfinder from Ken Pollack Nissan. We drove 376 miles round trip, from Long Island, to pick up our new car. The entire deal was brokered over the telephone. We truly did not know what to expect when we arrived. The car was exactly as described, in excellent condition. Jeff, allowed us to test drive the vehicle without any pressure. Monica completed all of our paperwork with us expeditiously. Jeff then took his time and patiently explained all of the gadgets in our new Pathfinder Platinum edition. This was the greatest car buying experience, even though it was a 10 hour round trip with NYC traffic. We will absolutely take the trip again. Thank you Jeff, and Monica! Thank you Ken Pollack Nissan.
Julie was exceptional !! I am now a happy Nissan owner - Clodapop
Julie was so attentive to our needs , helped me make smart decisions . No pressure , no games and she even drove my car home for me !
Thank you Jilie 😀
Great experience and people. - Denise
Our sales person, Sean, was attentive to our needs
Explained options and vehicles to us. We actually bought a different vehicle than we originally came for. Gave us a great deal. This is our 8th vehicle from this dealership including cars for our sons. We don't even shop anywhere else. Service is fantastic.
Best car buying exp. - GoEnerCom
If you are in the market for a vehicle, you must go see Mark Michalek. You will not forget this outstanding car buying experience. He made it all seamless...Great doing business there & the process couldn't have been any easier. I'd say we'd definitely do business with them again (as we already have). Mark found us exactly what we needed and our company purchased a second vehicle a week later. Best Regards to the whole team at Bowser that helped us get our guys back on the road...Kent W. & Don P.
Smooth,without pressure - Madmax16
They gave me a good value for my trade,which was in good condition,so I wasn't slighted at all. They were very patient,and brought every car that I wanted to see or drive. Steve and Nick were my salesmen,and they kept in touch even when I would text them. The finance dept was the smoothest one Ive ever dealt with,and I have bought SEVERAL cars and trucks. It was fast,and informative about every aspect of the purchase.My only regret is that i hadnt known about them sooner. The service dept is very accommodating as well,and provides a nice clean waiting area. I felt well informed while waiting for a minor flaw to be taken care of.
Amazing Staff - allymae1008
Everyone at West Hills Nissan were extremely helpful! They helped me to get the car I wanted at the price I wanted and more. Definitely coming back!
Colonial Nissan the only dealer you need to visit - Lenj313
Great dealership, our 4th lease. Everyone makes you feel like family. Love my new Rouge. Customer service is great. Always have gotten a great deal.
Used car purchase - FBdad53
The most professional pleasant experience of purchasing a car ever. From the salesman to the administration staff. No pressure, always there to answer questions. The delivery was super, made sure that all features were gone over and that our cell phones were programed. Can not say enough good about this purchase. Thank you
To the point. - Amry j Espinosa
I knew what i was looking for and they had what i was looking for for a better price than other dealers.they .gave me a decent price for my trade in and i drove out of there with my great new car within An Hour and a half to two hours. Couldn't asked for more.
My experience with Tom Hesser was absolutely wonderful - Krysta Albrecht
My experience with Tom Hesser was absolutely wonderful. Anne Carleo made my experience very fast and simple. I was able to tell her exactly what I had to offer and what I wanted and she made it happen. This is a great dealership!
Rip Off!!! - Buycar01
I went to Nissan 422 of Limerick Wednesday night with my daughter. We were looking for a sedan for her and we found 2 Hyundai Elantras with low miles. Both vehicles were listed online for about $9100. When we got there we noticed that there were no prices on the cars. We then when inside a dealership and I told my daughter not to let them know that we knew the price of the cars. I then met with one of the salesman who told me that both cars were listed for $14,995. So right away I was very leery of this dealership. My daughter then brought both cars up on her phone and I showed the salesman that both cars were listed for $9100 and $9288. The salesman and told me that apparently the Internet price had changed and they did not make the correction on their inventory sheet. So why don’t way again I was leery about this dealership trying to sell me a car over $5000 more then listed on the Internet. Manager heard me came over and apologized for the mistake. But I was then told by the salesman that every used car also has an $895 dealer prep fee which is not reflected in the price. He told me this fee is for their dealership to look over the cars and make sure they are ready for sale. I never heard of a dealership especially one that sells used cars charging $895 for a dealer prep fee. We test drive both cars And I finally made an offer on the one. I explain to them that the $895 dealer prep fee was ridiculous and that I did not want to pay that much money for a car that was in really good shape and need to no work done to it. I offered to purchase the car for $8500 in cash but the Manager told me that they could do nothing about the dealer prep fee. That car has been sitting in there a lot since the end of December it’s no wonder why it has not sold. I do not mind paying a little extra for a car that I really like. But I will not pay $895 for a dealership to have one of their mechanics who they are already paying look at a car that needs no work done to it. Ridiculous!!!
Nice staff. Fast. - Tom3640
Great service. Great coffee and tea and snacks. Hate that the View is always playing in TV!! Everyone I’ve met are very customer service oriented and nice.
Best option where to buy a car - Lino
If you are looking for a car, please read this...
I'm from another country and because of this I didn't have a cosigner or credit history when I decided to buy a car. After looking on several places for car options, always I was denied. My hope to buy a car with the time started to be as something far; one day one friend told me I will ask to a friend of mine who works at Nissan and for me was like: ok, another shoot and this one will be the last.
I told my friend, this is the car I'm looking for, I told her this is my budget, and every time I'm denied because my credit history and because I don't want to use a cosigner. She told me: you will be impressed in a week.
In a week a bought the car, Tom IS AMAZING!!! He call me and we talked over the phone (BTW my English is pretty bad), before Tom always I felt like I was on a CIA job interview, 300 hundried questions to tell me NO!!!! And I never felt like a customer, I felt like a product.
I have been longer in a line for food that the time I spent with Tom, he had everything ready for me, he was direct to the point with the numbers, and he helped me out because of my English with all the process over the phone with the car insurance company.
He treated me like a person, I felt special that day. I counted the time: 45 minutes and I was driving my car!!!!
Three days after I bought the car I noticed the car was without floor mats, I was so happy that I never noticed this, I texted him and I got brand news mats for the car. And him always followed-up with me for all the necesaries process after someone buy a car.
Beside all this, check for all the offers that you have after you buy a car, I think is amazing the service en General.
Unappreciated customer - Christian Payton
My car was hit on the 4th of April 2017, after my car was adjusted by my insurance company I decided to go with Nissan, easy choice right?, now I'm not so sure; I dropped my vehicle off at chapmen Nissan on Essington Ave in Philadelphia, PA 19153. On the 10th of April, I informed the insurance adjuster along with every other person I spoke with pertaining to the state of my vehicle. I was told by Nissans official body shop that I would receive my car in two weeks unless they find some additional problems, okay that's fare. I think the car made it two the body shop by the 6th of April , so I was expecting my vehicle the 20th of April worse case scenario the 27th and this was actually verbally confirmed by the body shop... so I gave them space to do their job... I gave them a traditional check once a week to keep them busy.. and it seemed like Nissan was on point.. okay here's were customer service takes a turn for the worse. So my car wasn't ready on the 20th , but when I called on the 26th to see what time my vehicle was scheduled to be dropped off back at the dealership... I was told that, "she was looking good, all we have to do is get her out of paint, test drive her and will get it back to you Friday the 28th"..at this point im frustrated but what's one more day is what I told myself... Friday I'm expecting my car at this point...I call Nissan Friday the 28th, they said "we won't have it back to you until Monday the 1st". So now I have to wait a whole additional weekend to get my car back, Monday comes around I call first thing Monday morning... The body shop manager Rob said, "Mr Payton your car is all ready just looking for a driver to tow it down to Essington Ave, we're looking at the end of the day", I call the body shop at 4pm on Monday to see if the vehicle was in route.., "O yeah Mr Payton Rob left at lunch he had a family emergency.. he said will have it there Tuesday the 2nd", I said NO I need to speak with someone that's in the position to put the customer first... the guy at the body shop that I spoke with said, "there's no one else to talk to.. I don't know what else to tell you", I called Nissan right after highly upset... after being forwarded to voicemail I was transferred to a sales manager who was very professional and sympathetic to my situation. I let him know about my automotive background and told him that I'm going to have to write a review to everyone I can think of so customers know what to expect from this Nissan, consumers report the better business bureau, autotrader, Kelly blue book... shortly after I got off the phone, I received two calls ... first from Rob telling me "he got in his car went back to the shop and got my car down to Essington auto mall", and the second from some woman telling me "we have your car, I have the keys I'll see you first thing in the morning, but wait that's not all, so I get my car back I was so happy to have my car back, I got right to work come to find out my trunk latch was inoperable, upset but I was like, at my earliest convenience I'll deal with it... but then my exhaust starts rattling... what's sad about this is, I repeatedly warned everyone evolved. I Got my car back Tuesday the 2nd, had to bring it back Friday on the 5th of May, and the service advisor that handle my cars come back (Mike) was trying to rectify the situation.. his boss was like call Rob at the body shop so the advisor asked me to drop my car off Monday to send it back to Robert... this was the second time I had to expose myself to get customer service... I said this is a come back.. a hanger could be off or something could be lose, not to mention my trunk latch was not reinstalled properly this car needs to be test driven the exhaust could fall off my Catalytic converter could be damaged by all that rattling around... so the service advisor said, "I hear you and right in front of me the customer service rep (Mike) asked both advisors next to him if they had techs that could look at it".. they both said NO!!'... so I went out to the sales floor because that's were the bosses are at.. and of course the same sales manager that got the ball rolling the first time got the wheels moving the second time as well(name unknown , but Thank you). Come to find out my exhaust was bent... I don't think I'll be back, you would think an 18 thousand dollar investment would be handled better, well not by this Nissan.
Sincerely unappreciated customer Christian Payton
How about that they fixed the exhaust but not my trunk latch. Just stick a fork in me I'm done.
Wonderful and Stress-free - leahk
This was my first time looking at cars for myself, and I was very nervous. I was greeted by John who stayed with me throughout the whole process. From beginning to the end, I felt welcomed and was not pressured a single time to purchase or make a decision on the spot. John asked me what features were important to me and asked what models I was interested in. I had done some research on my own, but John was very knowledgeable and able to answer any questions I had about the different models and offer his advice. John explained the differences and benefits between leasing and purchasing, but let me make my own decision without pressure. At the end of the evening, I had totally fallen in love with my new 2018 Blue Nissan Rogue and was extremely happy with the professionalism displayed throughout the day by all employees. John is an honest and patient salesman, thank you for everything!!
Kelly Nissan of Route 33