I recently brought my vehicle to Audi of Bellevue for a - Sheldon Thomas
I recently brought my vehicle to Audi of Bellevue for a challenging electrical issue tied to a faulty alternator that had been previously replaced. From the moment I arrived, the service team went above and beyond. They worked tirelessly—collaborating directly with Audi engineers in Germany—to accurately diagnose, identify, and ultimately resolve the problem.
Throughout the entire process, my service advisor, Maxwell, delivered outstanding support. He kept me fully informed with consistent updates, whether it was progress or unexpected setbacks, and made sure I always understood where things stood. Because the repair required extended time, he also arranged a loaner vehicle, which made a huge difference.
Thanks to Maxwell and the skilled team at Audi of Bellevue, my vehicle is running perfectly again. Their professionalism, communication, and dedication truly set the standard for customer service. Highly recommended.
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