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Both Jason and Khaliq were very helpful we went through a... - deyvisrivas1
Both Jason and Khaliq were very helpful we went through a little struggle to finance my car due to me not having any credit history but in the end it was worth it due to them we were able to get everything sorted out and i was able to leave with the car i wanted they were very friendly and patient and i would recommend anyone lookin for a new or used car to come here
Top Reviewed Specialists At This Dealership
Ken Glass was an exceptional sales associate in assisting... - Betty R. McNally
Ken Glass was an exceptional sales associate in assisting us in the purchase of our first RAM 3500 truck. He carefully explained the benefits of several different trucks in managing the task of hauling our soon-to-be purchased fifth wheel RV. He was patient and knowledgeable in answering my many detailed questions. As a first-time truck buyer and a woman, I had a myriad of questions, and he addressed each one with skill and respect! Kudos to this fine man! I have already recommended him to my family and friends.
Sales & Leasing Consultant
Dundalk Chuck is the best salesman ever!!! He made my... - jennifer.derham
Dundalk Chuck is the best salesman ever!!! He made my buying a car the easiest, fastest transition for me! He even delivered to me! I am thankful for all of his hard work!
Fletch was great. Very Professional. Process was simple.... - CMAINTENANCELLC
Fletch was great. Very Professional. Process was simple. Thanks again.
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Assistant Sales Manager
I bought my jeep in for service and Jim said it would be... - Skepster
I bought my jeep in for service and Jim said it would be ready in about 6 to 7 hours, by the time I got to work he called and told me my jeep was almost ready so I got a ride back over there and my car was ready and the problem was taken care of. I go to jim everytime and I always leave there smiling. Jim asks questions like how's my family and is there any other problems he can help me with, he treats me like I'm family not just another customer.
Stacy made it possible for me to get in to a sweet Jeep... - callynbeals
Stacy made it possible for me to get in to a sweet Jeep Renegade! Low miles and in great shape! I am very pleased! Thanks!
New Vehicle Sales firstname.lastname@example.org
Pre-Owned Sales email@example.com
Pre-Owned Sales firstname.lastname@example.org
I recently brought in my Wrangler and Liberty for service... - exrub
I recently brought in my Wrangler and Liberty for service and repairs. Vanessa was very friendly and helpful. She took the time to understand my concerns and to ensure they were addressed. I would say that this service experience was excellent!
New Vehicle Sales email@example.com
New Vehicle Sales firstname.lastname@example.org
New Vehicle Sales email@example.com
Just a very Professional Dealership as usual. Me and my... - USARMY5977
Just a very Professional Dealership as usual. Me and my family always return back to Antwerpen we just love this Dealership and will always refer our friends to them
Chrysler Jeep Internet Sales
Tyrell made the entire experience of buying a car... - JOHNATHANVARGO
Tyrell made the entire experience of buying a car enjoyable which isn't easy. We went through 4 different models and landed on a truck that checked every box. Ty went through every feature which was really helpful. I don't remember everyone's name but the entire team played a part in getting us the best rate and deal possible.
Couldn't be happier! Would gladly recommend Hertrich to friends and family.
From start to finish Bill and his team did an excellent... - Jkane6
From start to finish Bill and his team did an excellent job helping us find a replacement for our old car. It was a very pleasant experience.
Great people - Vicki
This is third Wrangler I have brought from this dealership. Mike Kepheart was wonderful, he listened to what I wanted and found the perfect Jeep. Love my new wrangler. Quentin answer any questions I had.
I was treated well and would return. My service advisor... - Carryone
I was treated well and would return. My service advisor James gave the time attention that I needed in getting the work completed on my vehicle that I needed.
Noah Ferguson was great to work with on the purchase of a... - dswartz
Noah Ferguson was great to work with on the purchase of a used 2017 Jeep Grand Cherokee Altitude for my daughter's 1st vehicle. Thank you.
It was a beautiful experience.everyone was so nice and... - arthur_9handon
It was a beautiful experience.everyone was so nice and explained everything about the car to me. And I would definitely get my next car from This dealership
Derrell Turpin was a fantastic help with my purchase of a... - Bob M
Derrell Turpin was a fantastic help with my purchase of a 2019 Ram truck. I highly recommend you ask for him. He is great. Thank you!
Could not have asked for anything more - great people! - richandchong
My wife and I could not have asked for anything more from the team at DARCARS. The sales manager C.A., and our salesman Boulandi, were incredible. Both went above and beyond our expectations to make sure that we got everything we were looking for, with top notch service and a price that could not be beat. Nora in finance was a pleasure to work with and got us back on the road with our new Willys in no time. I would highly recommend the team at DARCARS - we'll be repeat customers, for sure. I would give them more than 5 stars if I could.
Greeted by Dan Michael’s to start the service process,... - Wrangler
Greeted by Dan Michael’s to start the service process, awesome guy review the service scheduled. Than was going to check for recalls, and gave me a complete itinerary to pick up my jeep.
I always take my Jeep here for service.
I brought in my newly-purchased 2018 Jeep Grand Cherokee... - RonL
I brought in my newly-purchased 2018 Jeep Grand Cherokee Summit at 11:45 last Friday with a coolant leak, with plans to travel out of state the next day. Moe, the service manager, arranged fir a quick diagnosis which was a failing water pump. Not having it in stock, he located one at another dealer, and by 4:00 the job was done! An outstanding effort by the entire team.
I own 3 vehicles and wouldn't THINK of taking them... - slunger10
I own 3 vehicles and wouldn't THINK of taking them anywhere but Keene Dodge for service! I have never been surprised at check out. Estimates are given before repairs are started, Jim Mann and the entire team are excellent. They value MY time, so promises made are kept.
Go to Keene Dodge for all your vehicle's service! You'll be glad you did!
I loved the hospitality I recommend from my initial call... - Ndnsummer81
I loved the hospitality I recommend from my initial call & how the service department coincides with what I received via phone. They were extremely helpful & prompt. Jessica went above & beyond.
I purchased my 2020 Dodge Challenger SXT and that was my... - Collins costa
I purchased my 2020 Dodge Challenger SXT and that was my first priority. I saw it online and I went there . When I get there they welcome to me nicely specially my sales representative mr. Mohsin shirazi . He explained me everything there was no pressure from him at all. I have enjoyed doing business here I bought from them . Pricing on the car andbuying process is easy. I will go back here again because of the excellent customer service. Mr. Shirazi really knows car well, you won’t find a better car dealer then them .
It was not as good as it should have been. The... - savidgedeborah
It was not as good as it should have been. The communication from the department was terrible.I will not be using this service again.
My recent buying experience at Darcars Jeep New... - rehouston6521
My recent buying experience at Darcars Jeep New Carrollton was one of the best car buying experiences I’ve ever had.
This was the 25th vehicle I’ve purchased in my life and was better than my prior excellent experiences with Mercedes, Acura and Infiniti.
My initial contact was with sales person Caesy Rivera by phone and he was very informative about the Darcars pricing strategy and verifying the 2020 Grand Cherokee High Altitude (w/5.7L Hemi) I was interested in was available.
I was unable to travel the 1.5 hours to the dealership till this past Friday (9 Oct).
Upon arrival and after being introduced to sales managers Frankie and Tim, Caesy explained features of the vehicle (this was my first time driving a Grand Cherokee) and the basic outline of where we were going on the test drive.
The Grand Cherokee was quite impressive. Upon return to the dealership, Caesy provided the dealerships initial sales write up. I was impressed with their first offer on the F150 I was trading in. The Darcars sales price of the Grand Cherokee was quite fair based upon my several weeks of research. After a brief discussion with Frankie (Semper Fi!), we were able to come to an acceptable compromise on pricing of both the Grand Cherokee and my F150 trade in. This occurred in <5 minutes of start of negotiations! Amazing!!!
To add more greatness to this transaction, when I met with Andrew in F & I, he was prepared for me, had pertinent documents laid out and explained extended warranty options. I already had pre-approved financing with my bank, so that merely streamlined the process. Andrew was very professional – as are all of the folks I interacted with at Darcars New Carrollton!
The vast inventory selection (they were the only dealer within 75 miles with Hemi powered High Altitudes – and they had four of them) and wonderful sales professionals at Darcars New Carrollton certainly made my 1.5 hour drive each way well worth the effort and time invested.
Emanuel was very helpful and knowledgeable. He helped my... - sting955
Emanuel was very helpful and knowledgeable. He helped my through the buying process and was very patient. I would recommend this dealership to anyone looking for a new or used vehicle.
Fantastic Dealership! - HDH
I brought my Jeep in for service 3 different times. The first time I brought it in they identified the issue, ordered the replacement parts and had me back in my Jeep in 45 minutes! Wow! The second time they replaced the part quickly and I was back on the road after just a couple hours. Everyone I spoke with listened and treated me with respect. I cannot say enough good things about this dealership! They are simply the best!
Salesman was nice then it all went down hill. - klh117
Went to buy a reliable affordable car for my son. Found one he liked and the internet price was $11,700.00 which was a very good price for the vehicle. Did not ask for anything off that price. When he came back with the final on the road price it was over $14K. They included a reconditioning fee of $1,495.00 plus other charges that had nothing to do with taxes, tags and title. I couldn't get out of there fast enough. What a joke of a dealership, My advise is do not waste your time at this bogus dealership. There are too many good ones.
Thank you Kevin Price (KP) & Cole Lucia for EXCELLENT... - ckk_1977
Thank you Kevin Price (KP) & Cole Lucia for EXCELLENT FAST SERVICE when purchasing my new Jeep! HIGHLY RECOMMENDED. Check them out for your next purchase.
Lawrence Griffin is a King! - Field&Stream
Wasn't looking for a Jeep. Was actually checking out a Challenger but was vetoed by the head of our house. Lawrence was super flexible and incredibly in tune with the features of every car. A world class consultant. If you come here, go straight to him.
Super friendly, accommodating, and professional - JamesM
Worked with Bob at Hertrich and he helped make the car-buying process as simple as it could possibly be on my end.
Thanks for the help!
Worst customer service and communication ever! This was... - Becky
Worst customer service and communication ever! This was the worst experience and I have since then gone to another dealer to order my vehicle. I have purchased my last 5 vehicles from Fitzgerald and I should have known better than to go anywhere but them!!!
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