My New Auto Beginning - Storyofruth

I am extremely pleased with my sales representative Mr Ferraioulo He was very informative. Excellent in helping me in determining the best auto choice. Excited BLESSED

Enjoyable Experience - rc2416

The staff at Ourisman was extremely helpful, easy to work with and never pushy. My first car purchase was a good one. I would highly recommend this dealership!

Exceptional Customer Service - vfrayer99

My salesman, Raymond Walford, provided such exceptional customer service during my mid-week truck purchase I had to write this review. He was very professional, knowledgeable about the vehicle and candid about the price. I will not only refer him to my relatives and colleagues who may be in the market for an auto purchase but I will also work with him for any future purchases. Raymond Walford-- phenomenal job!!!

Great sales people - Noraine E McGee

Was greated promptly and Curtis was very nice and helpful. Worked with us explained options.Price was a big factor in our purchase. Have already told friends that live near you guys or travel by like we were, how great you guys were.

Mr. Charles Green is the BEST! … - patrickd2018

"Charles Green" Mr. Charles Green is the BEST! … I bought my first minivan with him 10 years ago, and I just returned this week and bought another one with him!! … You got the job done that my other dealership could not!!! Thanks again Charles, you’re #1.*****

Professional and Efficient - Erin B

My husband and I took our car in for standard service. Jose Adon and Iman Molkara were very pleasant to work with. They were professional, efficient, and easy to communicate with. Our car was ready when promised and all work was nicely executed. We are very satisfied with our experience and will return there again in the future.

Easy to do business with - Russell

I do not look forward to buying cars because it is mostly a stressful process. I worked with Rich on a Chrysler Town and Country that I wanted and it was a straightforward and pleasant experience. There were no games, all of the fees and costs were discussed up front, no surprises. I would recommend Rich to all of my friends who need another car.

I found my new Jeep. - mlawilson

I heartily recommend calling on Mr. Andre Harrison if you are looking to purchase a new Jeep. My purchasing experience was exemplary- Andre answered my initial online query about several Jeeps they had in inventory. When I visited, I found Andre to be just the right type to help guide me in my decision- personable, knowledgeable, trustworthy, friendly. He was very straight-forward during negotiations and I felt my new car deal was probably one that benefitted both of us, I am very pleased with my purchase. The new car makes me feel great and the deal Andre made with me feels like I got great value for my money. Thank you Andre. Mike Wilson

Excellent always. - cargirl,hello

I've dealt with Darcars in Marlow Heights for years. My salesperson is Mr. Derek Curtis. He's polite, friendly and very knowledgeable. He's awesome.

Excellent Car Service! - J. Skipwith

Waldorf Chrysler and Jeep is my go to car service location, they are professional and give you quick and honest service. The workers are pleaseant and work with you to give you the best deal possible for your situation. My favorite is Natasha T. who always gives such pleasant and sincere customer service!!!

Best buying experience I've ever had! - George V.

Yusuf Assani was by far one of the best sales people I've encountered! He went above and beyond to make sure we were happy.

Fast and Simple - Wranglerjl48

Mr. Travis made the car buying experience easy since day one. I told him what I wanted and he was able to get it on there lot within 2 months from the factory. Mr. Travis ensured that I knew when my Jl was built and ready to ship and when the dealer would receive it. I will return when i go to buy another car.

Come see him - Andre

Excellent over all in all areas of sales and professionalism. Rear customer service and gave us a full and complete tour of the facility. Great personality

Awesome Customer Service - shanaspinxo

Very helpful!! Looking for a new / used car? Defiantly recommend Prince Frederick Jeep and Dodge! Shout out to the salesman Brandon for helping me purchase my 2017 Jeep Wrangler!!

Very Easy,Very Fast - Ridz06

Keyvan is an excellent salesman, made my first car buying experience very easy and fast. Everyone at the dealership is kind and professional. Very excited to have the verano!

Another Satisfied Purchase - Chris A

This is our 3rd car purchase from this Dealership. Ian was helpful as always and a great salesman. Jeep is perfect!!! WE are completely satisfied and will be back again and again!

Very pleased with the purchase - ahiltabidle

One of the lowest pressure car buying experience I have ever had. Everyone was very pleasant and welcoming when I walked in the door; my sales rep was ready almost as soon as I got there. I will definitely buy a vehicle from Century when I am next in the market.

No fuss no pressure very pleasant - Amanda

I was done car shopping I had been to every dealer around. I walked in and told Cliff I want a newer car with low miles under 20,000 with third row seating, he smiled and said we will find you a car today. He showed me a 2017 with under 23,000 miles and the price was 5000$ cheaper then I asked. He was shocked when I sat in it and said ok can I have the bill of sale... he requested I test drive it before I bought to make sure I liked it. I have back and hip problems and needed a higher car I didn’t care how it drove but he didn’t want to sell me something I might not like. I love my Dodge Journey it’s prefect for work or long trips and is amazing on gas. David was amazing when it came to closing he tried to beat my banks rate and couldn’t so he told me to go through them to save me money. You hardly find a honest cars sales men but I found a team of them and I will be going back for all my car needs!!!!! I could not ask for a more stress free and pleasant experience after going to others that I have blocked number from or who kept trying to get have me spend double what I wanted to.

Great experience!! - Bob Havener

My son and I drove a total of 650 miles to purchase a jeep from Thompson Jeep last week. They had a particular year wrangler I had been looking for in fantastic shape. Excellent people to work with. I spoke with "Jay the jeep man" several times by phone prior to the day we left to pick it up. Jay could not have been more accommodating. When we arrived to pick up the jeep, everyone was great. I think they went above and beyond what I would have expected from any dealership. By the way, Ed, the written directions you gave me to miss all the traffic to get headed towards upstate New York were right on the money. Thanks a million!! I would most certainly suggest to anyone in the market for a vehicle to consider Thompson Chrysler Jeep Dodge Ram. Next time I'm in the market, I know I will. It will be worth the drive!!

Number 4!! - Vic

This is the 4th vehicle that we have purchased from Hertrich of Pocomoke. Bill Jump was our salesman for all four. All I can say is that “he makes it happen”!!! Brent, Genise & Dezerae

Outstanding Service Department under manager Tony Bisesi ! - Rocketman

We have bought 6 or 7 vehicles from Keene Dodge, mainly due to the outstanding relationship and trust we have with the Service Department at Keene, under the leadership of manger Tony Bisesi. Repairs are fully explained and fairly-priced. Anyone complaining here about repairs not being done right the first time--occasionally that happens (with any dealership or shop), but Keene will do everything in their power to minimize the inconvenience, including loaner vehicles. We are more than pleased with the Service Department at Keene.

Pleasant experience - R.Usmc

Emily was a pleasure to work with. She was very knowledgeable and attentive. I would recommend her to anyone interested in a new or used vehicle to contact her.

OUTSTANDING SERVICE EXPERIENCE! - Hank K, Cockeysville, MD

I brought my Dodge Charger in for an engine matter. I had the pleasure of working directly with Tim Mummert, Service Director. He was most courteous, professional and diligent in having the necessary work completed on my vehicle to my upmost satisfaction. Overall I strongly believe Tim is a true asset to Don White's Service Department. I would not hesitate to recommend Tim and his service team to anyone that needs service on their vehicle. Hank K , Cockeysville, MD

My Jeep broke down off Interstate 95 and I got great service - Mrsk08753

On June 22 I was traveling from NJ to SC when my Jeep broke down just off Interstate 95. I had my Roadside Assistance tow the vehicle to the nearest Jeep dealership which turned out to be Fred Frederick in Laurel. Even though they were busy, Joe Lavin went out of his way to have the problem diagnosed, overnight the part and install it the next day. He made sure I had a place to stay and kept my Jeep, with all my travel gear in it, in the service bay for safe keeping. I was on the road the next afternoon and have not have any mechanical problems since.

Hard Working people trying to do what they can, - ajdeange

Looking for a Tradesman in NJ I had no luck. I was in a trade that was impossible to trade except for when I spoke with Carl Granville there. They worked with me for close to 1 month , keeping me in mind for something that can be done. After 1 visit to the dealership meeting Kim the Finance person and working with the management team they made it happen. I got a kool truck with no hassles or games. Good people that never mislead me during this venture. Hats off to the guys at Jones! - made my trip from S. NJ well worth my trip. Thanks again to Carl , Kim and the management team! Fan to life, Angelo

Disorganized, yet polite staff. Negative process - Chris

Rate and review Tate Chrysler Jeep Dodge Frederick, 5629 Buckeystown Pike, Frederick, MD 21704 christianjacen Posting publicly. Learn more I bought a 2015 Dodge Charger from Tate used. I gave them asking price for their car and they gave me asking price for my trade. The salesman did not know what oil type was used in the Charger. He was polite and helpful, but still pulled a few shark tactics to sweeten the deal. Luckily, I know how the whole process works. I was direct and upfront about my knowledge in buying cars, but he still attempted to run my credit and was dishonest about the credit application not doing a "hard inquiry". I knew that it would lower my score, so I refused their offer to finance with them. Hours after I bought the car, I noticed that the rear window glass was hazy and the heating element strips were scratched off in several spots. They should have known through their service department that the scratched glass was not able to be replaced under warranty, and that would have saved me 2 months of driving in an unsafe vehicle. The window should have been replaced before it was listed for sale anyway. The service manager initially told me that he would only pay up to $400 for the window, until I argued with him that it is a safety issue and that I would contact the proper channels. They did not do a very good job at hiding the broken vent in the dash. They did replace the window after I got them an estimate. That took longer because they were not clear on whether or not I would receive the check or if the glass repair shop would. It took an extra 3 weeks to get my registration from DMV because the clerks at Tate did not have my SSN. I played a lot of phone tag with this store and THEY played a lot of the blame game with each other. I feel that I got a good deal overall, but the process itself was annoying enough to make me decline repeating business with Tate dealers. I would look elsewhere if you don't enjoy having your teeth pulled..

Best Dealership Experience Ever - Champions1

I've bought over 15 cars in my life time, this by far was the best experience i have ever had with any dealership. Everyone from Rodney Mattison (Internet Sales Rep) to John Barbo (Sales Rep) were immaculate and professional and made my wife and i feel like family. Anytime the owner walks over to introduce himself, that speaks volumes about the company. I have yet to encounter another dealership that seems to put customers above making a dollar.

Fluff on top and incompetent from Top to Bottom - dix6767

Spent 100k in a week on 2 trucks. Trouble from the start, second vehicle delivered in horrible condition, took it back and cleaned it again but obviously didn’t lift the lift gate. I was told they didn’t want to use a cleaner on it so they didn’t mess up the paint, I took a wet cloth and it came right off. List goes on and on, the straw that broke the back for us, our trade-ins were not paid off in time and I had to shell out $500 to get those loans closed, dragged me along for over a week and could honestly careless. Suddenly the fault is mine, and they honestly could careless (notice a pattern). As I told everyone at Cook, I am not a complainer but they sure make it easier to become one. Never Again, I have two beautiful vehicles and would be just fine getting my old one’s back then go through that again. A lot of fluff on the surface but upper management is garbage! I have documentation and messages to back all of my statements.

Worst overall buying experience ever. - porter111

I got the deal I could handle, but it went down hill from there !!!! I was the first sale of the day, but it took an hour and 15 minutes to get into settlement. Settlement was very professionally done--thanks Jackie. My salesman did the best he could do. At delivery, they ran my truck through a local car wash, left all the stickers on the windows, some writing on the window was still visible, and the floor mats were still in the bag on the floor in the back. They could not find the second key and said they would order one. Five days later they had not ordered it!! Guess what? I went over to parts myself and John, the Parts Manager, said they had them in stock. He then cut me a key (good man). My new truck had a vibration at speeds between 55/65 mph. The Sales Manager told me to drive the truck for 1200 miles and that it should work its self out. xxx !!!!! Sorry Jim, worst experience I ever had, and it's not over yet. Mike D'A, Princess Anne