Excellent experience, non-better - HHH 5TH
Keith was great to deal with. These guys are down to earth. No dealer comes close. And Keith was really informative about jeeps as a whole in helping to make choices.
Top Reviewed Specialists At This Dealership
Michael was very helpful and patient working for me - Timbo1138
Michael was very helpful, considerate, and patient working for me to get a car. Michael continued to get me a great deal very helpful. Great experience.
John is the best! - dani2chet
Thank goodness for John! He was extremely kind and patient, especially since it took me over a year to decide what my next move was going to be. He always made himself available and checked in with us. He definitely went above and beyond for us! I've already referred him to a few friends of ours. We can't thank him enough!
Sales & Leasing Consultant
Great service - Butterfly23
The service adviser was honest about the length of time my wait for a oil change my be .I decided to wait and was pleasantly surprised to be out with a newly washed car a hour earlier than expected. One employee made three children waiting with their parents very happy by giving them balloons .The children were delighted! Another employee came over and turned on the TV. The waiting area was clean and comfortable. The staff professional and cheerful. This was my first service visit since purchasing my vehicle. I am very happy with the overall experience.
Brand new Wrangler with Curtis - Tdl
Went in not thinking I’d buy a car and ended up leaving with a brand new 2018 wrangler! Couldn’t have asked for a more personable and friendly dealer. Thank you Curtis!
A million THANK YOU'S - patriciaeuson
Robin Golightly is the best! From the moment she called us to the moment she handed us our new keys (with a hug) she was professional, friendly and went above and beyond to make us happy. I will refer her to anyone and everyone i come across that is in the market for a new vehicle. Thank you Robin!!
Chrysler Jeep Internet Sales
Sales Associate and Product Specialist
Would Definitely Recommend to all! - Blaclair4
Criswell Jeep of Thurmont was wonderful! I highly recommend Andre Harrison as he was so helpful throughout the process and was very personable. My husband and I were very impressed with how easy going Andre and the team at Criswell was. We also really appreciate Andy on the Finance side with helping get as close to our budget as possible. The team at Criswell was great and we would absolutely recommend them!
Commercial Sales firstname.lastname@example.org
Great purchase. - Pablo
It’s always good when you find the vihicule that your looking for. But it’s even better when you have to buy it from friendly people like Kathy McKinney, she made it easy to buy my wrangler honest, answer all my question over all a good Experience.
Excellent Service - Erin B
As always, Jose (service department) handled our car work efficiently and professionally. He provides thorough communication and makes sure we are happy before leaving. Thank you Jose!
General Sales Manager
Great Customer Service - Teresa18
I found this particular car shopping experience to be the most stress free event of all the times I've purchased a vehicle.....I expressed my desired vehicle of choice, amount I wanted to spend and my must have accessories. Terrell Bullock, the Sales Consultant did an excellent job of securing a vehicle meeting my criteria. He was very polite, friendly, patient, and very knowledgeable of the goods and services of the Dealership!
Excellent Car Service! - J. Skipwith
Waldorf Chrysler and Jeep is my go to car service location, they are professional and give you quick and honest service. The workers are pleaseant and work with you to give you the best deal possible for your situation. My favorite is Natasha T. who always gives such pleasant and sincere customer service!!!
Best New Car Sale I Ever Made - steveo
I usually do not write reviews, but I feel compelled to tell everyone about the way I was treated at DARCARS Chrysler Dodge Jeep RAM of Silver Spring. They treated me like family, with respect honesty and 100% of my satisfaction. The process was seamless and the fastest that I ever had when purchasing a new car. In and out in less than two hours. From Remi my salesman to Gill the Sales Manager there and PJ in Finance. Again I got a great deal on a 2018 Jeep Grand Cherokee Trailhawk and I could not be happier.
Come see him - Andre
Excellent over all in all areas of sales and professionalism. Rear customer service and gave us a full and complete tour of the facility. Great personality
Best car buying experience!! - Erlerf09
Dealt with Theus in trading my Wrangler and buying new one. Had bought 3 vehicles from Crisswell before but this was the best experience I’ve ever had. Theus was laid back, friendly and courteous. I really enjoyed Theus’ accessibility and responsiveness. Days before I bought my Jeep, Theus communicated with me via text even during his day off and after work hours. By the time I got to the dealership I felt he really understood my needs and wants and I feel the service I received was possivitely impacted as a result. Would definitely look to wit with Theus again in the future.
Sales Consultant email@example.com
Jeep Sales Manager firstname.lastname@example.org
Jeep Sales Manager email@example.com
Awesome Customer Service - shanaspinxo
Very helpful!! Looking for a new / used car? Defiantly recommend Prince Frederick Jeep and Dodge!
Shout out to the salesman Brandon for helping me purchase my 2017 Jeep Wrangler!!
Keyvan was great! - Jvmp
Keyvan was easy to work with and knowledgeable. Really, everyone was friendly, professional, and ready to assist. I had a great experience and would highly recommend the entire team!
Best service experience - Mdeoraj06
I had my vehicle repaired at a service department where I bought the Jeep ,they replaced the engine in it two times within a month and it shut off on me again,finally I told them I am taking it to Ourisman..My experience whit Ourisman has been phenomenal very professional staff and I was updated by the service manager himself Mike C .
I will personally highly recommend if ever you need true quality and professionalism
TAKE IT TO OURISMAN
Just an overall excellent dealership that really cares! - 2012Shadow
We purchase new Jeeps every 3-4 years. We've been dealing with Thompson since 2005. Recently I decided to order an extra set of floor mats for my 2018 Jeep Rubicon Recon that I purchased in late December. I spoke to Joe Pearce in parts and they were special ordered for my. Chrysler. Jeep Customer service had said they are not available, but Joe found them! This really shows the personal care one expects and receives from Thompson. Many thanks to Joe. John and Sandy
Great service - Lovechild
Great service very fast in getting the car.nice people. Very prompt service easy to talk to the people. Would highly recommend the dealer ship Thanks for everything
Very pleased with the purchase - ahiltabidle
One of the lowest pressure car buying experience I have ever had. Everyone was very pleasant and welcoming when I walked in the door; my sales rep was ready almost as soon as I got there. I will definitely buy a vehicle from Century when I am next in the market.
Love my certified new suv - Victoria24
Mr. Jump, Dana, and everyone made the experience great. Hertrich has the best selection and prices of certified used cars around plus new and used. With a remodeled building, I can sit back and relax when I get my SUV serviced.
Very honest and upfront. - cwilson
Dealing with Lauren in the internet department, she was fast to respond to emails, got the information that I requested and I felt was 100% upfront and honest. I would highly recommend this dealership to anyone looking for a Dodge/Jeep/Chrysler or a used car. Small Hometown dealership with no politics. Check them out.
Journey - LWeidow
I would highly recommend Tate to anyone in the market looking for a new vehicle, The service was excellent, fast and very friendly. I was able to walk out the door with exactly what I wanted and in a timely manner. Thanks to Tina and her co-workers I would refer family and friends to check them out when buying a new vehicle.
Hard Working people trying to do what they can, - ajdeange
Looking for a Tradesman in NJ I had no luck. I was in a trade that was impossible to trade except for when I spoke with Carl Granville there. They worked with me for close to 1 month , keeping me in mind for something that can be done. After 1 visit to the dealership meeting Kim the Finance person and working with the management team they made it happen.
I got a kool truck with no hassles or games. Good people that never mislead me during this venture.
Hats off to the guys at Jones! - made my trip from S. NJ well worth my trip.
Thanks again to Carl , Kim and the management team!
Fan to life,
outstanding service - Bayley LLD
Everything was on time and completed in a very professional manner. This is my third visit scheduled and one of several for car wash and air adjustment to stop warning low tire signal. Always the same high level of service.
My Jeep broke down off Interstate 95 and I got great service - Mrsk08753
On June 22 I was traveling from NJ to SC when my Jeep broke down just off Interstate 95. I had my Roadside Assistance tow the vehicle to the nearest Jeep dealership which turned out to be Fred Frederick in Laurel. Even though they were busy, Joe Lavin went out of his way to have the problem diagnosed, overnight the part and install it the next day. He made sure I had a place to stay and kept my Jeep, with all my travel gear in it, in the service bay for safe keeping. I was on the road the next afternoon and have not have any mechanical problems since.
Great buying experience - Bre
Overall a great car buying experience. Rick was awesome and so helpful in explaining the car, options/features and guiding me thru the entire process. Paul in financing made the actual purchase so very easy and gave some great advise for setting myself up for improving credit scores for better loan rates in the future. Also a shout out to the gentleman that did the finish up details before we drove off the lot, he was very sweet and did a great job. An outstanding team of people!
Best Dealership Experience Ever - Champions1
I've bought over 15 cars in my life time, this by far was the best experience i have ever had with any dealership. Everyone from Rodney Mattison (Internet Sales Rep) to John Barbo (Sales Rep) were immaculate and professional and made my wife and i feel like family. Anytime the owner walks over to introduce himself, that speaks volumes about the company. I have yet to encounter another dealership that seems to put customers above making a dollar.
Incompetent - DieselWK
I took my Grand Cherokee to get service and repairs. After 6 months of poor and incomplete work done by their mechanics, I will never return. So sad because they are the closest dealer. They can't even get a recall repair right.
Worst overall buying experience ever. - porter111
I got the deal I could handle, but it went down hill from there !!!! I was the first sale of the day, but it took an hour and 15 minutes to get into settlement. Settlement was very professionally done--thanks Jackie. My salesman did the best he could do. At delivery, they ran my truck through a local car wash, left all the stickers on the windows, some writing on the window was still visible, and the floor mats were still in the bag on the floor in the back. They could not find the second key and said they would order one. Five days later they had not ordered it!! Guess what? I went over to parts myself and John, the Parts Manager, said they had them in stock. He then cut me a key (good man). My new truck had a vibration at speeds between 55/65 mph. The Sales Manager told me to drive the truck for 1200 miles and that it should work its self out. xxx !!!!! Sorry Jim, worst experience I ever had, and it's not over yet. Mike D'A, Princess Anne
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