LOVE THIS PLACE - Judy Starling
We have bought 6 vehicles from here! Keith and the manager always go over and above for us! I highly recommend you purchase your next vehicle here! Great experience every time!! Ask for Keith!!!!
Top Reviewed Specialists At This Dealership
Smooth running and professional. - Jeepgirl
The staff at Heritage were friendly and professional. Things were completed in an expedient manner. To me the greeting sets the tone for the sale. Brian Perry greeted me with an eagerness to help.
Accommodating, Friendly and informative - Perry Petry
We went a day early just to browse and John took time to talk with us even though it was late and he had other customers. The next day we came back and John had a list of what he thought we would like. Ultimately John knew what would work for us as a family and explained in detail why because what we wanted was not practical. We couldn't have hand picked a better dealer to work with us.
Sales & Leasing Consultant
In and out !!!!! - ML@21045
Oil change was quick. I really had a great experience at this location,and the staff specially Jennifer was friendly and very accommodating, I would definitely recommend this company
Chrysler Jeep Internet Sales
Friendly, knowledgeable and easy to work with. - kkruse
Great car purchase experience. I worked with Rob Richardson, who was friendly, knowledgeable and listened to what I I had to say. Great "hometown" feeling, no pressure. Will definitely recommend to my friends. Thank you!
Customer satisfaction - mcb102586
I was treated with utmost respect and satisfaction. My problem was taken care of within 15 minutes. I didn't have to wait long and wasnt given the run around.
Great Customer Service = Andre - SpaceMan
Andre answered all my calls about a used vehicle on the lot and got back to right away on the availability, trade-in options, and scheduling a test drive. On the day of my visit, he called a few minutes before the appointment to give better directions and that the truck had been pulled up to the front. He is a really easy going guy and would recommend seeing him for your next vehicle purchase.
No hassle - DANIEL I
Previous to my van purchase I purchased parts and dealt with service dept and received great service. Went here to look at a 2018 Dodge caravan based on past experience with them. Sales dept more than accommodating and provided straight answers which led me to buy from them.
General Sales Manager
TERRELL IS EXCELLENT - kim cobb
Terrell is very professional and knowledgeable which made my car buying experience very easy. I will recommend him to all of my family and friends.
Great folks - Rebel
Great people to work with.freindly and fair dealer. Went out of there way to make it convenient for my family and I. I appreciate there time.
Sales and Leasing Consultant
Internet Sales Manager
Excellent Car Service! - J. Skipwith
Waldorf Chrysler and Jeep is my go to car service location, they are professional and give you quick and honest service. The workers are pleaseant and work with you to give you the best deal possible for your situation. My favorite is Natasha T. who always gives such pleasant and sincere customer service!!!
Smooth process, good vehicle & price - DodgeJourney2018
They were able to get to the price posted online and then we negotiated from there so they were straightforward and fair. The process took about four hours from start to finish including looking at the vehicle and test drive, negotiating on price, financing and options, and vehicle prep and delivery. Friendly group and I would not hesitate to visit again in the future.
Come see him - Andre
Excellent over all in all areas of sales and professionalism. Rear customer service and gave us a full and complete tour of the facility. Great personality
He is awesome!!!! - Sofi
He was very friendly and extremely helpful. He was one of the most dedicated sales people I have ever met. I recommend him to everybody I know. The store manager was accommodating and friendly as well. Impressed with his cordiality. They are an excellent team.
Sales Consultant firstname.lastname@example.org
Jeep Sales Manager email@example.com
Jeep Sales Manager firstname.lastname@example.org
Very pleased with the purchase - ahiltabidle
One of the lowest pressure car buying experience I have ever had. Everyone was very pleasant and welcoming when I walked in the door; my sales rep was ready almost as soon as I got there. I will definitely buy a vehicle from Century when I am next in the market.
Awesome Customer Service - shanaspinxo
Very helpful!! Looking for a new / used car? Defiantly recommend Prince Frederick Jeep and Dodge!
Shout out to the salesman Brandon for helping me purchase my 2017 Jeep Wrangler!!
Great Service - RubiRecon
Great buying experience. Fair and reasonable price and trade value. Most importantly great people. I enjoy coming to visit even when not in the market.
Efficient and friendly - hawk707
Your salesman, Patrick Stewart is a car guy. i enjoyed talking to him about performance cars in general and the performance vehicle i wanted to purchase, the Jeep Grand Cherokee TrackHawk. He was very knowledgeable, and easy to get along with. He has been helpful even after the purchase. He made the whole car buying experience very easy.
Buying Jeep Grand Cherokee 2017 Used - Terry F
I'm very tough customer they did a wonderful job . 1. Largest Jeep Inventory around 2. Knowledgeable Staff 3. Jefff B did a great job of explaining where they were at and here's why Oursiman would not disappoint ! You have an asset in Jeff people are what make a company good or bad . Ourisman is lucky to have him ! Kevin also did a nice job explaining warranty in Finance first time I have EVER bought extended warranty . I feel good about it
service team cares and went out of their way for me. - DAW
Joshua and Manny were wonderful to work with and went out of their way to help me take care of my needs. I have some physical issues that can make little things daunting and these guys went above and beyond to help me manage. I have been coming here for service for a long time and while the dealer is never the cheapest option, I have never had a problem with the work
The best around - Matt733
I had the best car buying experience ever. The sales team and staff were super friendly and accommodating. Buy your next vehicle here, you won’t regret it!
There's a "new" car in our driveway!! - Just4us3
Barnett was just awesome from "hello, welcome...." to "enjoy YOUR new car!" Made to fell at home with what WE wanted & needed for our family....not what he wanted to sell off the lot!! I'm using a cane & Barnett made it so easy for me! Waljed at MY pace & not the "rush-run of other sales people!! He showed us many items on the 2 cars we looked at. Need a new or used vehicle? Go see Barnett & YOU'LL be happy too! Greg was our finance guy & worked hard for us to get our mini van!
Very honest and upfront. - cwilson
Dealing with Lauren in the internet department, she was fast to respond to emails, got the information that I requested and I felt was 100% upfront and honest. I would highly recommend this dealership to anyone looking for a Dodge/Jeep/Chrysler or a used car. Small Hometown dealership with no politics. Check them out.
stop in for a price on a new Ram 2500 - Ramguy
Stopped in to get a price on new 2500 she ( Jay ) would not give me a price unless I was buy today . Cant we shop? Will Larry or Danny Jones buy with out know the price ?
My Jeep broke down off Interstate 95 and I got great service - Mrsk08753
On June 22 I was traveling from NJ to SC when my Jeep broke down just off Interstate 95. I had my Roadside Assistance tow the vehicle to the nearest Jeep dealership which turned out to be Fred Frederick in Laurel. Even though they were busy, Joe Lavin went out of his way to have the problem diagnosed, overnight the part and install it the next day. He made sure I had a place to stay and kept my Jeep, with all my travel gear in it, in the service bay for safe keeping. I was on the road the next afternoon and have not have any mechanical problems since.
outstanding service - Bayley LLD
Everything was on time and completed in a very professional manner. This is my third visit scheduled and one of several for car wash and air adjustment to stop warning low tire signal. Always the same high level of service.
Great Experience will return in the future - Medic1md
I was looking to maybe replace my 2007 Chrysler Town Country Minivan. I like the Chrysler minivan line. There was a 2014 Chrysler Town Country Touring Minivan I was interested in. I had seen advertised on the website. I liked the price as I was not looking to take on another car payment. I did not plan on actually buying but did. Jason was polite, willing to listen and made me feel comfortable with the entire process. I wanted to trade in my 2007 Chrysler Town Country touring for a 2014 Chrysler Town Country Touring. I liked how I have been treated by not only Jason, Wetzel, and all the used sales Dept. I have no complaints, I feel like they actually took time for me.
Professionally Direct and To The Point - ifp123
1. I knew What I wanted, and what after market parts I wanted.
2. Andrea priced it out, $8000. less than a shady competitor.
3. Andrea sent me the invoice (She returns emails quickly)
4. I bought the Wrangler 3 days later.
5. Case closed
Can't rate Service Dept., as I haven't had work done yet; I wonder why is appears to be 50/50 from other reviews(?)
Excellent service - Bunny11
My agent was very nice,got me a great deal and made it a great experience.I would definitely refer them to anyone I know.
Incompetent - DieselWK
I took my Grand Cherokee to get service and repairs. After 6 months of poor and incomplete work done by their mechanics, I will never return. So sad because they are the closest dealer. They can't even get a recall repair right.
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