79 Maryland Chrysler Service Centers

This dealership is excellent. - lemars546

This dealership is excellent. Professional. Thorough. Informative. Excellent at regular communication. Outstanding repair work. Clear thinking and thoroughly competent.

I had an amazing experience with getting my car fixed. - Julian

I had an amazing experience with getting my car fixed. Noe took amazing care of me, he was informative, communicative, and really knew his stuff. I was worried about bringing in my car for service before I got to know Noe and the team, however now I will be coming back whenever I need work.

Doug in the service department was great. - Xzayhill

Doug in the service department was great. His customer service was exemplary. I arrive early for my service appointment and he helped get me in and out with no wait and also gave me some great suggestions for helping to maintain my vehicle.

Anastasia was very communicative and under promised and - devin.brower34

Anastasia was very communicative and under promised and over delivered. Even though I wish prices were lower, she did help me find a 15% off coupon to help.

I had a problem with a vehicle that I purchased recently - emile.daley3

I had a problem with a vehicle that I purchased recently and it wasn't getting resolved in what I considered a timely manner so I was given the option of getting another vehicle without much additional cost, thanks guys for making me whole, great staff!!

I had tried for a year to get an appt to get a recall - Regina

I had tried for a year to get an appt to get a recall fixed. Taking the car in and the check-in process was very easy. When I finally got the appt I was told I could get a shuttle ride home. But then I was told they only drove about 10 miles at the time I went in. I did get a ride home but I t was not a seamless process.

Very helpful and responsive, made the process very easy. - legallyblonde99

Very helpful and responsive, made the process very easy. My car looks great! Thank you!

Don White Timonium and their staff iare always reliable - Gra S

Don White Timonium and their staff iare always reliable friendly and courteous. They try to give the best price possible for sales or service.

Bought my 2023 jeep compass new from heritage in June, - EMTBREID

Bought my 2023 jeep compass new from heritage in June, and had a great experience. Decided to come back to the same dealership for my first oil change/tire rotation, and I’m glad I did. Between other local Jeep dealerships putting in a cheaper oil than I paid for, to not doing a tire rotation I paid for (and denying it) I was looking for a new place to go. My service advisor David Phelps was extremely polite and professional and took care of all of my needs.

Very Polite, very professional. In and out service! I am... - scrappyforlife

Very Polite, very professional. In and out service! I am definitely going to return and am living my Jeep!

Greg Weschler went the extra mile to review all the - Scott Tompkins

Greg Weschler went the extra mile to review all the service records for my Grand Cherokee to determine if the problem I was facing could be covered under warranty. As it turned out, I had similar issues about a year ago and Greg was able to get the work covered. He saved me a sizeable chunk of money. I appreciate his diligence. He's also easy to work with on scheduling appointments.

Whitney is the absolute best! - Jordanlau89

Whitney is the absolute best! Very detailed and makes the process so easy! She’s patient, listens and explains everything very effectively!

Amazing! - nat82

Amazing! Best dealership around! Caroline is excellent and always goes above and beyond to make sure the customer is happy.

So,like most,my good lady hates having to take her car - CT

So,like most,my good lady hates having to take her car for service,I often try and do that for her,but could not on this occasion,As I am all about customer care(been force fed this in the industry I choose to work),I expect 3 things, Professionalism,Quality Service.Fair pricing.Heritage Jeep,Owings Mills,hit all 3 markers.My wife advised me that her Service Advisor was phenomenal,her name is Lejuan Robinson,who was,according to my good lady,was upbeat,friendly, professional and kept my wife informed at all times,the customer lounge has been dramatically updated making a very nice,relaxing wait area.The Techs actually working on vehicles were rapid in their turnaround on customer vehicles,yet all work completed on my wife’s car was faultless.Big Kudos to Heritage Jeep for maintains a high standard for a long time,as noted in previous reviews when I wanted ALL fluids changed on my Jeep.Well done Heritage,well done Lejuan for your representation of your company.

This dealership has phenomenal service staff. - mvanmeter1

This dealership has phenomenal service staff. They are knowledgable, professional and friendly. They sincerely care about the customer.

Len Stoler is always wonderful to work with and they take - IRELAND0921

Len Stoler is always wonderful to work with and they take care of their customers

I brought my car in for repair. - nmagdeburger

I brought my car in for repair. The part was not immediately available, which I had no complaint; however, communication about timing of repair could have been better. I had to call for updates and received one that told me they took another car in front of mine after telling me that they were working on mine. It made my plans very complicated.

Prince Frederick Dodge in Calvert County, MD has a great - mearhar

Prince Frederick Dodge in Calvert County, MD has a great Service Department team and they are Bill Elliott and Jennifer Minson. Bill and Jennifer have always gone out of their way to make sure your vehicle is top notch before calling you to pick it up. They check every detail to see if an item is covered by warranty etc. Before charging you the customer. I am extremely happy with their hard work and dedication and they always put 100% toward working with the customer. Prince Frederick Dodge should be extremely happy to have Bill and Jennifer on there team‼️

my stepfather James was in their dealership a few days - Francisjoker

my stepfather James was in their dealership a few days ago he is a disabled senior citizen that had to have his car looked at the issues that were wrong with his car was to replace the harness and a few wires I looked up the price of these parts and their little under $600 they assisted on wanting to charge him at least $2,600 for the work taking advantage of disabled senior citizens to make three times the profits off of Labor is unacceptable I feel that this is my obligation to reach out to the Better Business Bureau and follow complaint against this company because charging someone nearly $2,000 for labor is a scam so if you're looking to have work done at this dealership I would strongly reconsider other options I mean I would like to see this company negotiate a better price with Mr James then I may feel obligated to change my strongly negative review about this company a job like this should probably be about $1200 Parts should be 600 to 800 and labor should be about 400

My car (2010 challenger) broke down outside of Accident... - Clevertitan

My car (2010 challenger) broke down outside of Accident MD 7 weeks ago. Needless to say it is still not fixed. The first week they had other work and could not look at my car to the end of the week (totally understand) The second week they informed me that it was the timing belt that broke, later that week they informed me that some of the valves were not holding pressure, resulting in them having to take the engine apart for repair. Weeks 3-5 they were ripping the motor apart and waiting for back ordered parts. On saturday at the end of week 6 after calling they informed me that it was all good it just needed to be timed. I called back tuesday where they again informed me its all good just needs timed.. so i called today (2-20-2014) to confirm the time i can pick up my car friday, only to be informed that there is still a cyclinder issues and it may be ready next week. As of right now Dodge corprate has "launched" a service review/investigation. After having Dodge HQ call them the service manager said he would provide me a rental car. If the service department is a example of this dealership i would stay very far away. Just a finishing note- They have never called me to update me on the repair work, i have had to call them everytime. Please beware.

Purchased a used Jeep Wrangler for my daughter who is in - cdf

Purchased a used Jeep Wrangler for my daughter who is in college. The car stopped working a month after we purchased it. Working with Brittany was seamless. She helped us troubleshoot the problem and was helpful in getting it fixed. Although it was frustrating because we needed to be without a car, the ongoing updates, excellent service and professionalism was very much appreciated. Brandon was also helpful in this process in providing professional service.

David Johnson is a wonderful Service Manager! - hpam

David Johnson is a wonderful Service Manager! He is always accommodating and explains details whenever repair or maintenance is needed. Dave and his team have kept my Liberty on the road and going strong for more than 202,000 miles. I drive the extra miles to Paola so Dave can continue to provide exceptional service. Thanks Dave, keep up the great work! I am confident in the service you provide at New Century DCJ in Paola, Kansas.

Best service at an auto dealer that I have ever experienced. - Michael

I purchased a used vehicle at Cook Volkswagen had 2 major issues that needed to be serviced. Took the car to Cook Dodge and they provided the best service that I have ever experienced. Kept in contact with me during the entire process. Gave me a loaner car to get back and forth to work. Al and his entire service department should be commended for doing excellent work.