Great Experience - marie
I came to World Volkswagen of Neptune to lease a new vehicle as a repeat customer because of customer service. I leased our previous vehicle at this dealership and couldn't have been happier with the experience. Dean worked with me to to get the car I wanted for budget I had allotted. The whole process was seamless and I highly recommend this dealership.
Great, strightforward Experience - Hdendy
I was looking for the 2018 Atlas Premium SEL trim with black wheels for several months. Living in Brooklyn, NY, I had exhausted my search in the city area, as many dealerseither did not have what I was looking for or the dealers where not being forthcoming with details. As I am quite busy with work, I have limited time to spend at a dealership and wanted to ensure my time was used as effectively as possible. I found the vehicle I wanted on Autotrader at Flemington VW and sent an email to get the process started. The Flemington team was quick to respond, worked with me to arrive at an agreed price over phone/email, and even confirmed financing all before I even stepped foot into the dealership. The process was very straightforward and everyone was very helpful and friendly. Once I arrived, I was finished with paperwork in about 1.5 hours (which is about typical for these transactions). No additional pressure or last minute 'changes' to deal with. Jason Haye was great to work with - very personable. He was even so kind as to take me through all of the 'bells and whistles' on my car (as there are a LOT) for nearly 30 minutes. All in all, the exact type of transaction I could hope for. The car is amazing and they have checked in to confirm if I have any questions or issues. I would definitely recommend this dealership to anyone looking for a VW.
Great Experience at Princeton VW! - cobra2top
We were looking for a certified Passat TDI SEL. I ended up sending emails out to a handful of dealers within 100 miles with SEL's. I can honestly say Princeton VW was by far the best from the very beginning. Matt called and was very knowledgeable on the Passat. He was able to answer all of my questions. We scheduled a appointment to take the car for a test drive with my wife and again, his knowledge of the car along with walking my wife's through the key features was excellent. We ended up leaving the dealership with my wife wanting the Passat as her next car.
Next day I called to hold the car as we wanted to buy it. Matt answered more questions to assure us the car was right for us and he worked on all of the paperwork.
Saturday we picked up the car and Matt had the car detailed and sitting right out front waiting for me. It was so nice to see it up front as I pulled in with a Sold sign. We looked over the car again to make sure everything was perfect and we closed the deal.
Next step was to sign papers and hit the road. Demian had everything ready to go in a folder with my name and a bunch of signatures we were done. Demian gave me all the time I needed to ask detailed questions on the paperwork. He made it very easy to finished the deal.
Once done, Matt and I walked to the car and went through every aspect of the car. He is very thorough with the details and helped set up our navigation and phones.
We hit the road very happy with our purchase!!
One would think that is the end of our experience but I'm happy to say no!! Matt gave me his cell phone number and when I got home I sent a text after hours with a question and he answered right away!! Next day he called asking how we liked the car and if we had more questions. Of course I did and again he was able to answer them.
In the end, we had a wonderful experience at Princeton VW and we will tell all of our friends to see the team there first!!
Outstanding and Warm Service - Mayersdwight
From the instant of being connected with Steve I knew I mattered. I drove all the way from New York and never got to the dealership until a few minutes after 8pm. Steve accommodated me and my family and kept in constant communication with us on the way up to the dealership and even after the sale was complete he ensured we got home safely.
I have NEVER felt so appreciated and respected by a dealer before. The ambiance was welcoming and the employees were very pleasant. Steve was exceptionally versed in the process and that shows he knows how to make a customer feel appreciated.
I am happy with not just my car but the all round service I have received.
Thanks so much Steve and Audi Volkswagen Newton
Fast, easy transaction and a fair price! - Anton
I was very happy to have worked with Pete Capriotti for my CPO 2014 Jetta SE Purchase. He was very responsive by both email and phone. By the time I got to the dealership, the car was outside and ready for me to test drive. I was able to drive the car and complete the purchase in under two hours. Amazing! The price was fair and the entire experience was low pressure and easy. Will definitely be coming back here for my next purchase. Pete is a great guy and was a pleasure to chat with while closing the deal.
Great Experience! - jannyu123
Tommy was terrific to work with! We came a long way and had to come twice. He made the experience pleasant rather than painful! Thanks!
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Best car buying experience. - Meme
All employees could not have been more accommodating. Got us a very good price. Would definitely recommend this dealership to family and friends. Looking forward to long relationship with Prestige VW.
Excellent service - Rich bird7777
Mike was very very helpful we had to go through two or three different scenarios and he work through our problems it was very very very helpful to get the car we wanted
Excellent - Carlos M
Ricky my sales person was such a pleasure to work with. Bought my 4th VW now and what a great experience. Would def buy from JDVW again.
Extremely Satisfied... - tp_jr
Mr. Bob Gale is an excellent sales representitive for Cherry Hill VW... professional & knowledgeable!
I truly recommend Bob if you're in the market for a new & certified used Volkswagen.
Thanks Bob... the experience was great!
Excellent service thank you - Lucial
I came to get service today I saw my friend James in sales then I sat with him n he showed me a Tiguan limited. I loved it so I never leased before but I said ok this time because I loved the Tiguan so he hooked me up so I will refer so many more people to you James thanks
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Happy repeat customer - grange37
This was my third vehicle purchased from Crestmont. Each time I make a purchase I am very satisfied. The staff is helpful and pleasant and they make me feel my business is appreciated.
Efficient AND Courteous VW Team - Great Lease experience - HabaneroFans
I had the pleasure of working with Joel Casser in our search to get the right car for my wife's new job. Joel was beyond fair-priced and clearly a believer in service and being client centered. His description of the trim levels was clear, concise, unbiased and helped us decide what we needed. And when that trim was unavailable in the HABANERO ORGANGE that my wife loved (amazing in person and personified her bright personality), he was fantastic with a great price on a higher trim SUV that was in stock in orange as it was the only one available in that funky color, While the pricing was more than fair, it was more car than we truly needed and unfortunately above our budget....we were going to have to wait.
And then Joel got more of the VW Union team involved, with Pasquale Genova able to offer a phenomenal price knowing my wife was so partial to the Habanero but we needed to make our minds up quickly, This was asked professionally, respectfully and truly with just efficiency in mind. Well took 1 second to say yes. From there, the team kept a focus on us so that payments could be processed, insurance could be started, and delivery of the car could be scheduled (and thanks to Kevin Santos who ensured all those processes were smooth, and provided a walk through of the car and its features that should make VW proud in terms of both his depth of knowledge and caring about the client....great asset for the dealership).
Anyway, been many YEARS since had to do something like purchase or lease a car -- and we count ourselves lucky to have worked with such a class act team...looking forward to miles of fun in our Tiguan!
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All Thanks to Mike Ramirez - Desiree Lopez
My experience with Mike was wonderful. He was able to answer all questions and work out great deal. Thanks to him I'm an 2011 ACURA owner! I would be glad to recommend him to any of my friends and family members. Thanks again!
Great Buying Experience - David
Miguel was great to work with. No pressure and no surprises and good follow-up. I would definitely recommend Miguel for a new or used car purchase.
Great car buying experience - Kristin47
I couldn't be happier with my car buying experience at Joe Heidt. Richard Song was the sales professional we worked with and he did a fabulous job helping us find exactly what we were looking for. The entire extended team was also extremely kind and helpful, which contributed to making the experience so positive. I would highly recommend this dealership to all my friends and family looking to purchase a car!
Bought a Used car - VWking23
and i could not be more happy with it! I love my 2013 GTI, i dont have to worry about anything with the warranty i got on it! Very professional sales team they have.
Buy Here ~ Period! - Meetthewalkers
This place is the real deal. I worked with a Nick & Dan. I was offered a solid no nonsense quote and we were done! PERFECT!
Excellent dealer- Neil Kotecha made the transaction smooth - fahad h
Pleasent experience with this delearship. Excellent Service from Neil Kotecha. Will do business again and already recommended this delearship to friends and family.
Good experience overall - Steve
Just stopped by to check out a Beetle. Took it for a spin, that's all it took. Manager Chris and salesman Kelly are very good at what they do!
Very friendly and excellent customer service - Undead1
Very good experience. I bought a 2015 gti autobahn from them and Oscar Matamoros was the sales man. He was nothing short of professional. Very knowledgeable about the car, features, and the whole process. I highly recommend anyone looking for a new or used car to check these guys out. A very laid back atmosphere the entire time. He makes sure you understand how to adjust all of the features and really went above and beyond what your average car salesman would do. Thanks for a great experience.
Best, fastest and most transparent buying experience - Todd Marcelle
I just bought a new 2017 Touareg from this dealership. It was hands down the best experience I have ever had buying a car. I worked with Ronald Kincaid. He was very professional and knowledgeable as I was buying out of state. I used their payment tool online and was able to finalize my deal in 15 mins over email with Ronald. Ronald actually met me in Delaware to deliver the car and sign the paperwork 15 mins! If you don't want to deal with the typically car buying experience that fast efficient and transparent BUY HERE!
Trend takes extra effort to please their customers! - tdiloyal
Trend's Service Manager, John, took time out to work with me on the entire process of registering for and preparing for the engine modification for my 2013 Jetta TDI - and for the actual engine modification process itself. I couldn't be happier with my Jetta, and now that everything is in proper order, I feel confident in driving my safe, still fuel-economical VW. I am grateful for the special care and concern John, Meg, and the entire Trend staff show, to make sure their customers are completely satisfied with these wonderful vehicles - and are assured that the extra caring and superior customer service we have received (in this case, for the past 40 years!!!) will continue for us as long as we drive our great automobiles!!!!
Many thanks again!!!!
Worst experience in my life!! - A Mansour
This is probably the worst experience I've ever had at a car dealership. The problem has yet to be solved. I went in to lease a car last Thursday, and something turned out to be wrong with the transmission after I took it home the second day. Called the salesman I worked with and brought it back. They didn't know what was wrong with the car. It took them two days to find the problem and after they finally did, they want me to pay for it because they said it's not under warrantee. They said I hit the car-when I clearly didn't. And the car has 40 miles on it. In the end, the service manager told me to either pay for the damage or keep it there and ruin my credit. What kind of dealership does that? Absolutely terrible customer service. Will not recommend this dealership to anyone ever. Stay away from this dealer!
Great Job Open Road!!! - GusLavata
I don't usually give 5 stars but i spoke with their BDC manager Brian who made me laugh over the phone non stop. What a great place to buy a car from, very relaxed, numbers are very straight forward. I made the deal over the phone with Brian and once i got there they had my car right out front waiting for me. Pleasant experience overall. Will recommend to my friends and family!
Negative Equity trade in! - Speeddemon12
Originally walked in looking at a pre-owned VW. These guys and gals worked really hard to assist me into a new VW car with my TRADE IN car which had negative equity. I worked mainly with George Ebinger and Fred. Both great assets to TR-VW! Thanks for all your help!!
They advertise one price and when you get there, the... - manny1957
They advertise one price and when you get there, the price is higher! The car wouldn't even start!! Waste of time!! Go elsewhere! They don't have financing or accept credit cards either.
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