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Atlas - Markulic
Had a great experience at the flemington VW dealership. JASON Haye was knowledgeable and led us seamlessly through the whole buying process and got us a great deal.
Top Reviewed Specialists At This Dealership
Great service - ROBINGHOOD2
Awesome service the price is fair and the employees are always friendly and knowledgeable of the questions asked. I have never had a problem at the dealership that they could not fix.
Master Certified Sales Consultant
Top notch! - KKuhn
I was buying my Beetle when my lease ended - Justin & David made the process seamless! Both were super helpful in every way. Call them today!
Love Tom in Service!!!! - Barryk
Always professional!! He listens and gets the job done. Clean and never waste any time. Always a pleasure going to Hamilton VW. He deserves a raise!!!
Ceritified Master Sales/Lease Consultant
BEST experience EVER at a dealership! - KOakley2010
My husband and I had a WONDERFUL experience at World Volkswagen Neptune last Saturday! We both agreed that it was the BEST experience we've ever had at a car dealership (in 25-30 years).
We had visited another VW dealership immediately prior to this one at which the salesman was condescending, contentious and just plain rude -- the worst experience either of us have ever had at a car dealership. Visiting World VW Neptune was a breath of fresh air! John (the General Sales Manager), Nick (our Sales Consultant), and Steve (the Finance Manager) treated us with respect, courtesy and thoughtfulness. They were approachable, friendly and happy to answer our many questions.
We told them we were hoping to lease a car in the next few weeks but definitely wouldn't be leasing one that day. Well, after Nick's patient attentiveness (showing us all the features and advantages of a Jetta, taking us for a test drive, getting the numbers for us depending upon $ down, etc...) wouldn't you know that I drove home a couple of hours later in my new, leased Jetta! John, Nick and Steve stayed well past closing, along with 5 in-house detailers who prepared my car in record time.
Also worth mentioning... Since it was after 6:00 on a Saturday, our car insurance company was closed. John and Nick confirmed that, legally, we had at least a few days to add the car to our policy so I could drive it home right away. I was concerned about driving it before it was added to our policy and said I would just drive it home and then wait until Monday or Tuesday, until we officially added it. A little while later (while we were awaiting the car being detailed), John gave me a document saying, "I didn't want you to feel uncomfortable, so we just gave you a week's worth of insurance." I didn't even know this could be done! So very thoughtful!
We absolutely recommend World VW Neptune!!
Bought New Car - MPMR
How well you are treated in a dealership can be the deciding factor when purchasing a new vehicle, as it is a large investment. Damon made the whole experience as pleasant as possible. Damon was respectful, trustworthy, and professional. He is very patient. I was impressed with his knowledge of the vehicle and his ability to communicate its overall value. Damon is a good listener. No pressure, no hard sell, excellent customer service skills.
Volkswagen Sales Manager
Volkswagen Sales Consultant
Expression of thanks! - bdw
I would like to express my sincere appreciation for the outstanding sales service provide to me by Greg. His professional demeanor, attention to detail and exceptional service will guide me to return to Princeton Audi.
Master Certified Sales Consultant
Audi Brand Specialist
Great effort in getting the right car. - Richard 1940
Chea did a great job in finding the right Q7 which was out of state always keeping me informed either by phone or email. Chea deserves more than 5 stars.
If I could give 6 stars I would - CatalinaF
Mike was so helpful when it came to looking for a new car. He was patient and talked me through everything. He’s great! I came in super late when I purchased my car but he never rushed me because they were closing. He was very understanding with the entire situation. Couldn’t have asked for a better person to help me get my first car!
Amazing Experience - Amazing Dealership - coctoastinj
I’ve been to several VW locations and this place might be my favorite! This dealership was top notch! Dylan was great. I was able to leave Joe Heidt Volkswagen feeling like I was not just another random sale for them. He were personable, friendly and treated me with respect. Dylan took the time to give me all of my options and was never pushy. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting my phone to the car. He was so helpful from start to finish. He went above and beyond and made the whole process a lot easier. I couldn't recommend the dealership and him more!
Brand new Jetta! - Gmf
Alex and Joe are awesome To work with. I was in and out! Everything was quick and simple and they really helped me out of a tough situation! :) love!
Internet Sales Manager
Service was great! - Morgie
They were great! New dealership and super friendly. Beautiful new store on the hill. Nice to have a place to service my car back in Sussex County.
Nick was fantastic! Easy to deal with and I would recommend - Maximus
Very easy to navigate. Quick service. Nick was great! He was very accommodating and went out of his way to make sure I got the exact car I wanted
FANTASTIC EXPERIENCE - BeerAssociate
I firmly believe that when you buy a car, you need a dealer who fully understands your situation and exactly what you need. I've bought a few cars in my life and all of them have come from this place. I will not go anywhere else.
This most recent time was especially great however. I walk in and immediately I was greeted by my new friend, Bill Devine who took me right over to his desk and within minutes we were test driving exactly what I was looking for!! He's my guy moving forward, won't go to anyone else and I highly recommend him. He talked with me, got to know me and from that picked out the perfect car to put me in that will be great for both my daughter and myself.
Go see Bill, you won't regret it!!!
Excellent Experience - FordEdgeSport
Great experience. Great communication, I asked a lot of pre-visit questions which were all answered by Tara promptly via email. I made an appointment to visit/test drive. Everything was ready when I arrived, car and price were all as advertised and whole transaction when smoothly. Nice people and knowledgeable people. I would definitely shop there again.
Horrible customer service - Jclayton2123
HORRIBLE customer service. Your finance “manager” needs to brush up on his customer relations skills. I have had a brand New VW for less than than 24 hours and the usb is already broken! Speaking with the finance “manager” was an object lesson in rude, obnoxious, poor people skills experience. I will take my vehicle to Toms River Volkswagen and will NEVER return to this dealership. Steer clear!
Very thoughtful! - UnstealthyNinja
I was lucky enough to be paired with Raymond Forziati during the car buying process. I made three trips into the dealership before purchasing my new Jetta SEL. Ray took great care of me and understood what I was looking for in a car. He made excellent recommendations and provided some great advice as to whether or not it made sense to buy the vehicle or lease it. There was no pressure to purchase at anytime and everyone was helpful in reviewing the cost and fees associated with buying the car.
Owned 6 VW’s...these guys are the best. - Seniordieselguy
Honesty, and transparency !
When other mechanics recommend this dealership I listened, and glad I did!
Owned a bunch of diesels in my 50 years Of driving,VW’s and MB’s. My current 2012 Jetta Sportswagen TDI was part of the recall modification program..
Vehicle has 196,000 miles had intermittent starting issues, misdiagnosed by other dealerships and independents. Dave at this dealership was the BEST, found the issue, and was honest and transparent .
Will be buying my next VW from his dealership for sure!
Thank you Dave, and crew of Shrewsbury VW.
Failed emissions test repair - Nelson Couto
Several service visits. Union VW could not fix. Several trips back into DMV and back to Union VW. Last trip was sent a pic of a passed emissions test noting all is ok. Called VW of America for guidance . Lost faith in Union VW. Drove to Doulas VW in Summit NJ. They isolated the issue and fixed the issue same day. Also their test revealed a failed vs passed test . Called the Union VW service manager and left a message . Never received a call back. Very unprofessional. Called the service manager not to complain but to update so he is aware of the issue with his service team. Lack of caring just lost Union VW all future sales and service visits. Sad . I would expect more from VW. Hope the owners of Union VW read this review . Shame on you Union VW for terrible service and a team unable stand up to VW standards. .
They really made it easy. - Brina
They stayed very late for me because of my busy
schedule even though it was a Friday night. They were helpful and made it a great overall experience.
Professional and efficient - papa80
This is our fist Volkswagen purchase, and I wouldn't have wanted to buy anywhere else. The staff at Trend Motors is professional and accommodating. You won't regret a visit there. Ask for Les!
A huge waste of time. - bwalton45
We had an awful experience at this dealership yesterday. After setting up an appointment to test drive a used vehicle and driving over 1.5 hours to see it, we showed up to a car that was filthy and with a non-working air conditioner (mind you, it was 95 degrees yesterday). We made the appointment to see the car two days in advance and it was obvious that no one made any effort to prepare the vehicle let alone ensure that the AC was working for the test drive. Obviously, it was a hard pass on the car and with that we were left to walk out of the dealership with nothing more than some advice about our potential trade-in and a few apologies. Most shockingly, we were not even offered to see any comparable automobiles. It didn't really seem like anyone was interested in making a sale. I make many of my purchases based on customer reviews, and I try to review both positive and negative experiences when I have them. A car is a big purchase, and I definitely would not have confidence in or recommend buying from VW of Bridgewater. Good luck!
Probably the best service in the USA . - Passat stick
The service the attitude of all employee is amazing . The owners are the most helpful and knowledgeable you’ll ever see . Most important it’s a pleasure to visit the dealership. They are not corporate they really care about there customers.to them the relation they have with their customers it’s the most important value. That’s the old way of doing business.
Quick and painless buying process - DPF150
I inquired about a specific vehicle from inventory through cargurus. Ray called me within 2 mins told me the truck was available and scheduled an immediate appointment. Upon arrival I was greeted by Melvin the GSM, and then Steve my sales Consultant. Both made the process quick and painless and within a few hours I was driving away in my new truck. Thanks again to the staff at Burlington VW. No games, no smoke and mirrors, just 100% transparency!! I would highly reccomend!!!
Made the process painless! - junkifer2
I was dreading the "process" of purchasing a new car, until I met Jon Fields! His laid back, no pressure demeanor was JUST what I had hoped for! Jon was very informative, explaining features of the vehicle just enough not to overwhelm, but specific enough to highlight them. Lets face it, most people need a job these days, and we all want to get paid for doing so, however Jon never made us feel like we were a dollar sign. His approachable and honest nature made it easy for us to ask questions, and he gave us his full attention. I really had my heart set on a VW, as I have owned my previous VW since 2004 (still running!) I'm so glad Jon was the salesperson that helped us. I would highly recommend asking for Jon Fields at Toms River Volkswagen!
They advertise one price and when you get there, the... - manny1957
They advertise one price and when you get there, the price is higher! The car wouldn't even start!! Waste of time!! Go elsewhere! They don't have financing or accept credit cards either.
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