28 New Jersey Volkswagen Dealers

Best service advisors in the business. - jeff.pagliaro

Best service advisors in the business. Communicate well and deliver as promised. Danny Cruz is great.

The team at Crestmount Volkswagen was amazing. - TMIGMD

The team at Crestmount Volkswagen was amazing. I was kept up-to-date during the evaluation of my vehicle through the repair process right up until completed and delivery. They were completely transparent helpful and did everything they can to get my car back to me in perfect condition. The service here was better than I’ve obtained at my wife’s Mercedes dealership and at a high-end Audi dealership I’ve used before.

The service was done well and timely It was done in the - espicer

The service was done well and timely It was done in the promised time and was performed in a very efficient manner.

Great experience as always! - EVELIZEMONTANEZ

Great experience as always! Fast and excellent quality service. Easy to book an appointment, everyone is super nice.

I had an exceptional experience working with David, the - KStewart

I had an exceptional experience working with David, the Sales Manager, during my recent car purchase. From the very beginning, he was incredibly friendly, knowledgeable, and informative, and I truly appreciated how much time and attention he gave me throughout the process. David worked with me to make sure the numbers made sense for my budget, taking into consideration both my trade-in and my new purchase. He went above and beyond to explain exactly how my monthly payment was calculated, making sure I fully understood the numbers and felt comfortable with my decision. What impressed me most was his genuine willingness to help and his follow-up throughout the process. When I returned to sign the final paperwork, David took the time to answer all of my questions about financing and made sure I understood everything before completing the purchase. He also took the time to congratulate me, which was such a thoughtful personal touch. I am extremely grateful for David’s expertise, patience, and professionalism. He made the financial side of buying a car feel straightforward and stress-free, and I truly felt that he had my best interests in mind. Thank you, David, for making my car-buying experience such a positive one! Your exceptional customer service and attention to detail were greatly appreciated. I would highly recommend David to anyone looking for a knowledgeable, trustworthy, and genuinely caring sales manager.

I was greeted when I arrived. - rayblu

I was greeted when I arrived. Work that I need done in the future was presented to me. Got my car at time I was told to expect.

I had a very positive experience here when leasing my - Anonymous

I had a very positive experience here when leasing my first car! Super helpful and awesome staff.

I don’t usually write reviews, but I felt compelled to - andrewmsikoral

I don’t usually write reviews, but I felt compelled to say a few words about Christian. Over the years, I’ve had more than my fair share of calls with sales professionals—some good, some not so much. But every now and then, someone stands out in a way that’s worth acknowledging. Christian is one of those people. From the beginning of our conversation, there was a calm confidence to the way he spoke. He wasn’t pushy, didn’t rely on tired sales tactics, and most importantly, he listened. It sounds simple, but it’s surprisingly rare. He asked thoughtful questions, understood my needs quickly, and communicated clearly without overselling. What I appreciated most was his professionalism. It was genuine—not rehearsed or forced. Just someone who clearly takes pride in doing his job well. I’ve been fortunate to work with many talented people throughout my career, and I can honestly say Christian is up there with the best of them. He’s the kind of person you hope to come across in business—sharp, respectful, and easy to trust. A true asset to any team. Signed, A man who once closed a deal during a power outage, using a landline and a bottle of scotch— and even then, I wasn’t as impressed as I was with Christian.

Shamar was wonderful to work with. - Roseannalmeida

Shamar was wonderful to work with. He listened to what I needed to close the deal & worked relentlessly to help sign a deal that worked for me. He is a great asset to the organization.

David was AMAZING! - karafjeril

David was AMAZING! He was very professional, hospitable, attentive, not overbearing, pushy, but the perfect salesman. Because of his commitment to seeing that I receive the best deal, I walked away with a brand new vehicle of my choice. I highly recommend David for your next vehicle purchase. He represented Atlantic Chrysler well. Thank you, David!

Have been buying vehicles from this dealer for 40 years. - Piper

Have been buying vehicles from this dealer for 40 years. Always great service, and assistance anytime I've needed it. I've owned Subarus, VWs, and Chevys; and it was the same great treatment.

I got helped by Ammar, who’s very friendly and effective. - James

I got helped by Ammar, who’s very friendly and effective. Car was a good deal and he made the purchase experience very smooth. Pleasant to do business with.

The entire service team has been friendly and - golfrdriver

The entire service team has been friendly and professional every time I’ve had my car serviced there. Highly recommend them!

Flaky Car. - DeanG

Flaky Car. Abysmal Service. I purchased a new 2026 Audi A6 earlier this year. I like many things about the car, but unfortunately it has experienced a number of intermittent electronic problems. Even more disappointing has been my experience with the Princeton Audi-VW Service Center. The recurring problem has been a near complete lack of communication and follow-through from Audi Service. In May, I emailed two people at Audi Princeton about an intermittent adaptive-cruise-control problem. After receiving no response from either person, I followed up nine days later. Only then did I receive a reply. In June, when scheduling service, I asked about a loaner and was told someone would get back to me. No one did. I called again two days later, ultimately brought the car in, and waited more than an hour for a shuttle home. During that ride, I learned that the service center offered home pickup—something I had already indicated I would happily use. Following a software update in August intended to address several electronic problems, the car developed a new climate-control problem: the fan ran continuously at high speed even when manually set to its lowest setting. Audi picked up the car on a Tuesday and returned it Thursday. No one told me Tuesday that the car would be kept overnight, nor Wednesday that it would be kept for a second night. Although Audi apparently corrected the fan problem, I received no meaningful explanation of what caused it or what was done to fix it. I sent the service advisor specific questions about the repair. I also reported that a 256GB SanDisk USB drive was missing from the car after service and that a new overhead-camera display anomaly had appeared following the software update. On August 31, the advisor replied, “I will look into it, and I will let you know.” I never heard from him again. I eventually escalated these matters to the general manager. A colleague of his subsequently called, said he would investigate the issues, and told me he would get back to me. A week later, I had heard nothing and again had to initiate the follow-up myself. Cars can have problems, particularly technologically complex new models. What I find much harder to accept is repeatedly having to pursue a service organization simply to obtain information, promised callbacks, explanations of repairs, and answers to reasonable questions. My experience with this service department has unfortunately been remarkably consistent: promises to follow up are made, and the promised follow-up essentially never happens. Promises made -- Promises broken. How can anyone trust an organization that repeatedly fails to honor its word, its commitments?

My car was scheduled for maintenance at 10:00. - donna.romanick

My car was scheduled for maintenance at 10:00. It was taken in promptly. Everything was finished within an hour. The service manager went over all of the information with me and helped me reset a system. He was very helpful.

1 Star – Warning to VW Owners Regarding Service Billing & - Randy Sullivan

1 Star – Warning to VW Owners Regarding Service Billing & Goodwill Practice I am writing this review to warn current and prospective Volkswagen owners about deceptive service billing practices at Open Road VW of Bridgewater. In October 2025, I brought my 2022 VW Taos to this location to fix an ongoing Check Engine Light issue. Because the dealership failed to properly diagnose and fix the defect on two previous attempts, management verbally agreed to absorb the full repair costs for the third visit internally due to their ongoing diagnostic errors. Fast forward to September 2026: my vehicle's transmission failed at 67,000 miles (just slightly past the 60,000-mile powertrain warranty limit). I had the car towed to Open Road, expecting to utilize Volkswagen Corporate’s standard post-warranty Goodwill Program assistance. When VW Corporate denied goodwill coverage, I discovered the truth: Instead of covering the October 2025 service out of internal dealer funds as promised, Open Road VW of Bridgewater improperly submitted a "Goodwill Claim" under my VIN without my knowledge, disclosure, or consent to cover their own technician error. Because VW Corporate maintains a strict policy regarding goodwill allocations, Open Road burned my vehicle’s allocation to subsidize their own mistake. Now they are demanding over $5,500 out of my pocket for a complete transmission tear-down and repair. DESIRED OUTCOME: I have officially escalated this matter to Volkswagen Corporate Executives and filed formal complaints with the New Jersey Division of Consumer Affairs (NJOAG) and the FTC regarding deceptive billing practices. To resolve this issue, I demand that Open Road VW of Bridgewater cover 100% of the diagnostic, teardown, parts, and labor costs to repair/replace my transmission, as this would have been covered by VW Corporate Goodwill but for the dealership’s unauthorized submission. Additionally, a complimentary loaner vehicle must be provided immediately for the entire duration of the repair. I strongly caution anyone considering servicing their vehicle here to closely audit every line item and billing code on your service receipts.

I recently used the service department at this Audi - melamedd

I recently used the service department at this Audi dealership and would like to share my impressions of the experience. This is my first Audi, but previously I owned BMWs, Mercedes-Benzes, and Volvos, so I have had an opportunity to compare how different dealerships welcome you, take care of your car, provide a loaner, and, importantly, keep you informed about the work being performed. In situations like this, every dealership works as a team, and Audi was no exception. Every person has an important role in the process, and the better the team is coordinated, the smoother the entire experience becomes. It is much like the mechanism of a watch: even if only one gear does not work properly, the efforts of the entire team may not be enough to compensate for that malfunction. The people on the Audi dealership team who took care of my car were striving to provide excellent service. I would especially like to recognize valet service manager Eric Herrera. I have rarely met anyone in such a position who is so dedicated to his work. His attention to detail, courtesy, and respect were evident throughout the entire process and gave me complete confidence when leaving my car in his care. Service Manager Bill Owens maintained close oversight of the entire process to make sure that I, as the customer, was completely satisfied. What particularly impressed me was that he managed to stay personally involved and informed at virtually every step. Unfortunately, my experience with Kay Loper - my service advisor, was very different. She appeared disengaged from the process, did not want to take my calls, and when she did speak with me, her manner came across as condescending—as though I did not understand what I was talking about. Most importantly, she ultimately informed me that my car had been repaired, which turned out to be far from the actual situation. I do not want to go into all the details here. In short, returning to my watch analogy, she was the one gear in the mechanism that was not functioning properly, while the rest of the team was working hard to compensate for it. I am very grateful to Eric Herrera, Bill Owens, and the other members of the team who put so much effort into taking care of me and my car. In fact, Kay Loper should probably be grateful to them as well, because it is only due to their professionalism and dedication that, despite my experience with her, I am still giving this service department five stars.

Gurjit Singh was very responsive before, during and after - Chris

Gurjit Singh was very responsive before, during and after the transtion. He's an excellent sales person.

Thank you David Pittman at Burlington VW Rt 130 for - E. S.

Thank you David Pittman at Burlington VW Rt 130 for making it happen. I wanted a Tiguan 2.0ts and he made the whole process a piece of cake. "Today was a good day."

This is my second time leasing with VW in Rockaway. - Lailag1977

This is my second time leasing with VW in Rockaway. Anthony Cagno is the best ! He got us the deal we wanted for me and my mom. We were in and out in 1.5 hour with a new car. By far the easiest and quickest car buy ! I highly recommend Anthony and Trend VW !

Shrewsbury VW is a first class operation. - Matthewsullivan144

Shrewsbury VW is a first class operation. This is my second vehicle from them. I went back to them because of Michael and The Staff There.

Don't be fooled by claims of a "staff turnaround" at this - Winterborneryan

Don't be fooled by claims of a "staff turnaround" at this dealership. My experience suggests the same unprofessional culture remains. ​I purchased a 2023 cornflower blue Volkswagen Taos CPO vehicle that had a check engine light on, immediate mechanical failure, and was missing legally required CPO documentation (NJSA 56:8-68). After I contacted the lender, Ally Financial personally voided the deal due to these red flags. When I returned to the dealership to finalize the unwind, the experience was appalling. ​I dealt with a salesman named Adam who was aggressively dismissive and fast-talking. When I asked for his role/title, he refused to give a straight answer, stating only that he was "someone." After realizing the deal was dead and he wouldn't be getting a commission, his "professionalism" completely evaporated—he retrieved my original keys from the manager’s desk and physically threw them at me before walking away without a word. ​The lack of transparency, the failure to provide legal disclosures, and the staff's hostile behavior are inexcusable. If you want a dealership that follows state law and treats humans with respect, go elsewhere. Avoid Adam and this entire management team. P.S. Since returning this car, I have been receiving a flood of "Adverse Action" letters from secondary credit unions and lenders. It turns out the dealership severely overpriced this vehicle relative to its true risk profile and extensive repair history. Lenders looked at the inflated price tag on a 2023 Taos that already required a new fuel injector, head gaskets, and belts, and essentially said "no way." They are already trying to resell this exact cornflower blue Taos as "Certified Pre-Owned" again. Do your homework, pull your own records, and do not let them bury you in a predatory loan for a damaged vehicle.

As the other speaker wrote a review ! - Johncar379

As the other speaker wrote a review ! The management and the sales team have a lot to be desired. ,we purchased our car from another dealership, the payment and the fees were so much higher.

We had a great experience purchasing our new Atlas at - kevin

We had a great experience purchasing our new Atlas at Reydel Volkswagen of Freehold! Working with Mark was a breeze—he was friendly, transparent, and made the whole buying process completely hassle-free from start to finish. Once everything was finalized, Mark sat with my wife and me to walk through the car top to bottom, making sure we were comfortable with all the technology and features before driving home. We couldn't be happier with our new Atlas or the service we received. Highly recommend working with Mark if you're in the market for a new vehicle!

After car shopping for weeks and visiting several - jenpin

After car shopping for weeks and visiting several dealerships, we decided to try just one more before giving up. It turned out that our last stop should've been our first! We were met by Lena Rondon. She was informative and personable yet professional. She took her time with us before we found the perfect car for our family and budget. We never once felt rushed or pressured. Joseph Hernandez, the General Sales Manager, worked along side her and together, they made sure we were satisfied with everything. We were so pleased that I brought my mother in a few days later and she also had the same amazing experience and service. She is very happy with her purchase as well. If you're in the market for a car, please make this your FIRST stop, not your last. Do yourself a favor and ask for Lena. (Although everyone there is top notch)

Reydel are the largest dealers in VW EVs on the East - Dkusrow

Reydel are the largest dealers in VW EVs on the East Coast they are very professional and competent about their EV knowledge and are freely willing to share it with anyone who walks through the door We learned so much from them about EVs

They advertise one price and when you get there, the... - manny1957

They advertise one price and when you get there, the price is higher! The car wouldn't even start!! Waste of time!! Go elsewhere! They don't have financing or accept credit cards either.