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Thank you to everyone who went out of their way to assist... - Jdkenna
Thank you to everyone who went out of their way to assist us in the process and to make sure we were happy with the purchase!
Top Reviewed Specialists At This Dealership
Porsche Certified Brand Ambassador
Internet Client Advisor
Maintence Service - YESZURI
I always bring my Tiguan to get service at this location and I couldn't be happier with the service. Greg Deo is my go-to guy, explains all the services that are needed, keeps me updated, and always looks for a discount (much appreciated). Everyone is friendly and helpful!
Master Certified Sales Consultant
Internet Sales Manager
Very professional no dealer pressure all safety measures... - floradleone
Very professional no dealer pressure all safety measures in force. Neal did everything he could to get me my new certified Jetta. I'm in love with my car.
Certified Sales & Leasing Consultant
Ceritified Master Sales/Lease Consultant
George was very nice and made sure all the work necessary... - minji.kangg
George was very nice and made sure all the work necessary was completed for my car. He made the process very smooth for someone who was purchasing a car for the first time.
My visit was very pleasant. Jay Cytryn was very patient... - VWCar
My visit was very pleasant. Jay Cytryn was very patient and answered all my questions. He helped me decide on the car I wanted and Helped me get acclimated to the vehicle.
New Car Sales Manager
Sales Consultant / BDC MGR
Very good Experience - axe_illa
I identified a Volkswagen GTI SE that I wanted to purchase at this dealership so I called the Sales Dept. From the outset they were friendly and helpful. When I told them I already had a quote from another dealership they told me they would beat that price and they did. Scott Hurff the salesman and Allison the sales manager were professional and quick to drop what they were doing to help me. Within hours I drove away in my new GTI. I had a very good experience at Prestige Turnersville and recommend anyone in the market for a Volkswagen give them a visit.
Volkswagen Sales Consultant
Excellent service from Anthony Zingerman - sheila
I received professional and efficient service from everyone at Audi Princeton. Anthony Zingerman, our charming salesman, was especially helpful with the entire process of buying a new car. Not only was he excellent in explaining the many technical features of my new car but has been extremely helpful after the purchase in responding immediately to several technical and website issues that I needed assistance with. I found buying my new A4 very easy and enjoyable.
Master Certified Sales Consultant
Audi Brand Specialist
3rd time VW purchaser - caspan
This is the third VW lease from Atlantic and needless to say, I keep coming back. They may not be the most polished or fancy showroom but they get the job done and you pay a fair price. No extra bells or whistles to lure you, just competitive prices. (They actually do have a fun bell to ring)
Joe Q. is great salesman who has shown consistent customer service follow up, satisfaction and true concern for his customers needs. He doesn't try to sell you on what you can't afford.
Sales Product Specialists
Been buying cars from here only for over 20 yrs for a reason - RWilson82
Mel Feldman has been my salesman for over 20 years now and has become a great friend to my family and I because he's the real deal. He knows his stuff inside out and over the years he has become a great friend to my family. Always transparent and considerate of my time and needs. Mark Tamburrino is the other reason I have continued to buy my cars for my family here. Another transparent and honest experience every single time I work with Mark and I never doubt that I am getting the best deal out there on the best car out there each and every time. From sales to finance to service, this is the best place out there hands down so don't waste your time even thinking about going anywhere else.
Great service! - S Lancaster
Stephen Kennedy was so helpful and knowledgeable! The best! I needed lots of information and Stephen provided it all. Seamless transaction! Buying anything should be half as easy.
This dealership is now better than it ever was - NWich
6 years ago, I didn't have a great experience at Reydel, but as the dealership I had been going to closed, I decided to try Reydel again. BOY was this a different experience! Raymond Forziati was the best salesman you could ask for. PATIENT (and did I need it), honest, and completely thorough, I felt well taken care of the entire time. I would only want to go back to him for my next lease. Manager Darius Mayfield was also very helpful in getting the car I want for a rate I could pay.
Excellent Customer Service - Miriam V
I highly recommend friends and family going to Reydel if they want to purchase or lease a car.
The service was quick professional and friendly staff Ashley Medrano was great!!!
Had a great experience with Dave! He was extremely... - kaileyweinstein2
Had a great experience with Dave! He was extremely helpful and patient with me as I was a new buyer. I was able to walk away with a beautiful car!
They ghosted me as well - mrspony
Purchased a Jetta, paid them to register the car (taxes), and not only did they take my money and not reg my car, they also owe me another key fob. Then VW Corporate just gave me a complaint #, and said they can't help me. Will be taking this further with my attorney, as well as BBB and any other business board they have in NJ.
5 stars - eslam helal
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Amazing Experience! - Gwen
From the moment I called VW of Salem County and spoke with Tara I felt I was going to have a great experience. When we arrived he car I was interested in was ready to be test driven. Even in the COVID age they found a way to provide a warm and effective way of serving customers. The other reps worked as a Team to provide the best car dealership customer service experience I have EVER seen. My best to you guys and I will be telling friends and family about you :-) Peace! Gwen
Excellent , Comfortable Car Buying Experience - Charlie Piehler
Within the past year we've bought two vehicles from the Paul Miller group and have been so totally satisfied with our purchases that we don't intend to patronize any other manufacturer's dealerships in the future. The personal service and lack of sales pressure my wife and I pleasantly experienced from the moment we entered your showrooms (Volkswagen and BMW) instantly reassured us there was no need to look elsewhere. Kudos to Paul Miller employees and their management team for the ease with which business plans are set up and executed at every level to guarantee a goal of overall dedication and customer satisfaction. Thank you , Charles & Michele Piehler
My family have had Volkswagens for the last 20 years. - THOMASB1986
Brand new state of the art building. Very clean and the best buying experience ever. The whole staff from sales to service and to parts was great.
Quick and easy - MikeG
Had an appointment Tuesday at 10am found the car I wanted fiance paper work done and out was out to work at 11 30 am no time wasted good deal upfront about financing option and add-ons .
Arranged to pick up the car Friday at 9am car and paper work was ready when I came in due to the insurance snafu on my part it took a little longer to get everything done.
Overall really good sale.
Service department is top notch as Had to use it on my previous VW no issues.
First time leasing a Volkswagon - Bcarbone77
My husband and I already knew we wanted a Volkswagon. ( one of our children leased a Volkswagon Atlas) we were interested in leasing the same model as my daughter. We were introduced to Lizzie. We told her what model we were interested in. We were attracted to the Volkswagon Tiguan that was in the showroom. It was perfect for us as Lizzie showed us the vehicles features. She did not pressure us into leasing the vehicle we first had our minds on. She showed us the features on the Atlas and didn't interfer trying to convince us to get the bigger model as our daughter had leased. Lizzie was friendly and patient with us. The atmosphere in this dealership with the other employees we were in contact with through out the whole process was very comfortable. Everyone very friendly and couerteous. As we left my husband told them we will see them when it's time to lease another Volkswagon. The manager was very nice young man came over and spoke to us after our decision was made. Also the lease fiancé man was also very friendly The people we interacted with on january 10, 2020 r hard working conscious people. Barbara and Dan
The short and sweet of the following long review:* My... - dmoskowitz
The short and sweet of the following long review:
* My car was towed to one VW dealership (NOT Gensinger) that insisted the repairs wouldn’t be covered under warranty and that it would be at least $5200.
* I had my car towed to Gensinger for a second opinion. I was told that it would be $1500 and that they were going to put up a fight for it to be covered under warranty.
* After Gensinger made numerous calls to VW corporate and collected documentation to support the claim, they were able to get it covered under warranty, and I didn’t pay a penny.
Dealership service centers get a bad rep—people think of them as sleazy places where your service “advisor” is out to get you by charging you for things you don’t actually need just so they can make money. Let me start by saying Gensinger Motors is the EXACT opposite of that. While it was never my intention to test this out, the story I’m about to share is a true testament to just how much Gensinger cares about their customers.
My 2018 Tiguan recently experienced an unfortunate situation: while driving, I suddenly heard a loud noise and ultimately the vehicle stopped moving. Luckily I was able to pull over. Long story short, the ball joint on the front right wheel assembly had dislocated causing the axle to dislodge (read: the wheel was free to move on its own, separate from the rest of the wheels—bad news). The car was not driveable, so it had to be towed. First, AAA towed it from the side of the road to a local shop where the problem was diagnosed. From there, VW Roadside Assistance towed it to the nearest VW dealership (while I won’t name the dealership, to be clear, it was NOT Gensinger). Once there, after sitting for 3 days, they finally had the chance to look at the car. In those three days, I did some research and found out that there was a recall on some 2018 Tiguans in which the nut that secured the ball joint may not have been tightened correctly and could result in the ballpoint dislocating (sounds familiar). While my specific vehicle wasn’t included in the recall, it affected other vehicles made in the same period in which my vehicle was produced. Despite this, the first dealership told me it would be at least $5200 to fix and would not be covered under warranty as it was the result of an “external event” (kissing a curb 6 months ago). Unwilling to accept that brushing against a curb could cause such significant damage, I called VW corporate and spent over a week arguing with them about this. In their defense, the only source of information they have about the state of the car comes from the dealership where it was, which, suffice it to say, was certainly not advocating for me. Knowing that the quote they gave me was definitely “padded,” I ultimately decided to get a second opinion. This meant having the car towed somewhere else...
Having read positive reviews of Gensinger, I reached out to them. I spoke with Brian who gave me the name of a towing company they work with, but he suggested that I first try VW Roadside since that would be free. While they don’t generally tow from one dealership to another, he said it was worth a shot. Sure enough, they were willing to do it (at least $100 saved, likely more). They were able to look at the car within 24 hours of its arrival at the shop. He called and informed me that it “wasn’t actually that bad.” I hadn’t told Brian anything specific about what the previous dealer had said. He told me it would be between $1400-1500 total to fix. When I told Brian that the other dealership quoted me $5200 he was, needless to say, surprised. He then told me that he wanted to see if he could get this covered under warranty, despite me telling him that we’d tried on our own. He suggested I gather some documentation, and after many calls to VW on his end, he was able to get them to cover it. So to recap, the first place said no warranty and $5200, Gensinger said $1500 and fought for me to not pay a penny. Sure enough, in the end, I didn’t have to pay anything. If this isn’t a testament to how much Brian and his team at Gensinger prioritize the customer over profit, I don’t know what is. Despite the fact that there are 3 or 4 dealerships closer to my home, I will absolutely go to Gensinger for any service in the future.
Horrible customer service - Jclayton2123
HORRIBLE customer service. Your finance “manager” needs to brush up on his customer relations skills. I have had a brand New VW for less than than 24 hours and the usb is already broken! Speaking with the finance “manager” was an object lesson in rude, obnoxious, poor people skills experience. I will take my vehicle to Toms River Volkswagen and will NEVER return to this dealership. Steer clear!
Awesome experience despite the craziness!! - Mike08844
Worked with Thalia (Internet Lead) Rob (GM) and Marcus (Pre-Owned Manager/Sales Rep)
Father was looking to finance a new car as his Toyota lease came to an end. We looked at numerous other options as far as makes and models, but settled on the 2020 Tiguan SE R-Line 4Motion. My Father is NOT a car guy but it's a beautiful vehicle!
Thalia was responsive and gave me the info I needed quickly, despite working remotely. Rob gave us the numbers we needed to hear and Marcus delivered the vehicle quickly and efficiently. Dad's happy with the purchase and I couldn't be happier with the experience.
Awesome Experience - Angela Chandler
My experience at Burlington Voltswagon was very good today My salesman Dave Pitman which he was my salesman before a couple years back was very awesome today so me a 2019 Jetta that I am very happy with it got me a good deal and I am very grateful he is the best he deserves to be employee of the year
STAY AWAY!! I would give ZERO stars if possible.... - al fearsome
STAY AWAY!! I would give ZERO stars if possible. Wednesday, a used car was available and it was a perfect fit. My wife makes an appointment to see it Friday. Meanwhile, my wife received numerous texts and emails stating that they are excited to show the vehicle. We make a call Thursday to see the car (Santa Fe '10) and we're told to come in, 15 minutes later. We get there and told that it was sold last night. Then, the dealership wants to show us cars that are twice the asking price of the vehicle we wanted to see. And, later today, when my wife went back online to look at their inventory, she's told, by the online assistant, that the SAME car is still available, there's been a mistake. Clearly, BAIT and SWITCH. DO NOT USE!!!
They advertise one price and when you get there, the... - manny1957
They advertise one price and when you get there, the price is higher! The car wouldn't even start!! Waste of time!! Go elsewhere! They don't have financing or accept credit cards either.
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