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I always receive great customer service when Kevin, from... - fyelardy
I always receive great customer service when Kevin, from the service department, takes care of me.
Top Reviewed Service Specialists At This Dealership
Went in for recall, waited less than 1 hr for Jeep & did... - Jvoorhest74
Went in for recall, waited less than 1 hr for Jeep & did a multi inspection . Also got all my lost stuff from behind the glove box.
Express Lube Service Writer
The service department is top notch. Manager was very... - warp13engage
The service department is top notch. Manager was very knowledgeable. Kudo!
The dealership is very accommodating, and good with... - Bsallah
The dealership is very accommodating, and good with communication. Nicolette got me into a loaner car and other dealerships have declined me if I didn’t buy from them!! Service advisor joe and Brian are very sweet too !!
Always very professional staff and gets the work done... - DDOMAIRE
Always very professional staff and gets the work done right the first time
Prompt, polite and attentive service. All questions... - Jeepbones
Prompt, polite and attentive service. All questions answered without an issue. Always confer with customer before providing extra services. Prices provided up front. Highly recommend
I have been a long term Cortese customer. 5 car purchases... - jpeg
I have been a long term Cortese customer. 5 car purchases and only maintained at the dealership.
Service Department Manager
I live 1 hour 30 minutes away and this dealership took... - JJ_07292
I live 1 hour 30 minutes away and this dealership took care of the issue ASAP. They were on top of details and keeping me in the loop every step of the way with my truck.
Service Manager Cortese Chrysler/Mitsubishi
I arrived on time, they got my car right in, and texted... - LIZDON
I arrived on time, they got my car right in, and texted me when it was done. Great service, great price, will go back for sure.
Excellent customer service & quality work completed. They... - Jeep82665
Excellent customer service & quality work completed. They call and discuss any work that may need to be done and give an honest opinion of what will be done and what the cost will be.
Asst. Service Manager
I was very please with my experience. The gentleman who... - nsajous
I was very please with my experience. The gentleman who assisted me took his time to explain to me what was needed to be done with my vehicle. Thankfully it was not a serious issue and something they were able to fix quickly. I was in and out within the hour thanks to your amazing team!
Master Technician/Shop Foreman
Angelo is my service adviser, he is respectful and keeps... - David Hernandez
Angelo is my service adviser, he is respectful and keeps me advised on the progress of my vehicles , i bring All my vehicles to service at this dealership. It’s nice to see that someone want to help you in today’s world .. Thank you Angelo sincerely David Hernandez
Security dodge is like a family and where you always get... - Michael calderon
Security dodge is like a family and where you always get good service and remarks. Always keep you posted step by step tours your car.
My vehicle was serviced quickly. I can’t unfortunately... - Devisamac
My vehicle was serviced quickly. I can’t unfortunately remember the representative’s name, however, he was very helpful. Overall, my experience with the service department was good.
Very well informed staff incredibly courteous helpful in... - buckyborsGordon Borstt
Very well informed staff incredibly courteous helpful in every aspect clean and sanitized helpful with uninformed people like myself when it comes to their products
Service Advisor CDJR
I was checked in prompted. Recall part installed as well... - SMT
I was checked in prompted. Recall part installed as well as NYS Inspection. Very professional service. I would recommend.highly using this dealer for repairs
We had the pleasure of working with Steve Ball at Nemer .... - Killavsose
We had the pleasure of working with Steve Ball at Nemer . He was very trustworthy, quick and clear communication, and his service and attention to detail is unparalleled. I would recommend Steve and the team at Nemer to anyone in the market! Ron and the service department had it cleaned up and inspectected promptly and we left feeling extremely satisfied! Thanks to everyone who had a hand in our purchase!
They did the work quickly and efficiently. I appreciated... - Rachelle
They did the work quickly and efficiently. I appreciated not having to wait too long and that they respected my time by calling me as soon as the car was ready.
The dealership was great. Hopefully the service... - Agfamous200
The dealership was great. Hopefully the service department will be great as well. I have an up coming service appointment again for the same issues.
customer Satisfaction - laroc11laroc11
Very impressed with the diligence and professionalism displayed by your employee MR. Farhan Tariq. he is great for your organization.(Great find)., keep up the good work.
Assistant Service Manager
I took my 2018 Grand Cherokee in for rust on the hood. I... - mfallon59
I took my 2018 Grand Cherokee in for rust on the hood. I met with Wayne Schneider in service. He was great. Took pictures of the problem and arranged for the body shop to make the repair. I dropped my vehicle off last Monday and it was finished last Thursday. Just as promised. Thanks again for fixing my Jeep and your friendly & professional attitude. Oh and by the way, my Jeep looks great.
Lead Service Advisor
Parts Department Manager
Major engine repair - MikeT
Repaired the engine of my 2012 Chrysler Town & Country Van. This was the second major repair they dd for me. Like the first, which was a warranty repair several years ago, it was timely done with no surprises, and they went out of their way to accommodate my schedule. In addition, they didn’t change the labor estimate even though the technician replaced the intake camshaft in addition to replacing all the rocker arms and valve lifters on the back bank of cylinders.
Service was good but have to bring car back when opening... - Collinscraze27
Service was good but have to bring car back when opening door the horn blows.Also I notice when I start car it jumps like it want to move.the lady in service department I don’t know her name but she was very nice.
Great experience. First time at this dealership. Everyone... - Mike B
Great experience. First time at this dealership. Everyone I had a interaction with was a pleasure. From Elizabeth to Jared, Brandon and Dan. I would buy again and recommend this dealership.
Excellent sales and fantastic service!! Pleasurable... - WILLIAM.FIELD
Excellent sales and fantastic service!! Pleasurable experience. Very professional and courteous service and staff. They make you feel right at home. No high pressure sales with knowledgeable workers who take the time to help with everything
awsome service - gio
service was great professional. they really take care of you. if you have a service issue head that way. my car needed car service bad.
Excellent! - Carqueen
The Customer Service was so kind and helpful. Detail was perfection, I love the new waiting area and always lends a car if need be
Matt and his crew were so helpful and responsive when we... - Greyes
Matt and his crew were so helpful and responsive when we took our vehicle there. It's so hard to find a mechanic that is honest, and trustworthy. But these guys have been nothing but that! If you want peace of mind and a job well done come here!
Jeepers - Tony n Mols
The service we received on our Jeep, met and exceeded our expectations, way over a "10", as it always is at WP CJD!! Chris is a phenomenal Jeep mechanic, and his work is flawless every time, no matter how challenging ! His knowledge and expertise are amazing, and we feel so lucky to have him. He did such a great job! Wow! He has our 100% customer loyalty. And then there's Rena! She is so knowledgeable and efficient, and makes us feel like royalty ! We always look forward to seeing her, she makes us feel really special! After 10 years of doing business with you, of describing the best service ever, I'm starting to run out of "praise" words for Rena and Chris, and that's about the highest compliment anyone could get! These two are the greatest examples of what you, Mr. DeFeo, are all about, what your dealership is defined by, and you are so blessed and lucky to have them! Mr. DeFeo, please give these two exemplary employees recognition for the outstanding and above-the-norm jobs that they so consistently do! Chris and Rena are truly the heartbeat of your business, and huge assets!!!! Rena and Chris, we appreciate you, always! And a special thanks to Victor Rodriguez for also making us feel like valued customers, for his knowledge and special Jeep expertise, and for great “Jeep” talks!
Tony Baiocco and Molly McArthur (2010 and 2011 Jeep Wranglers)
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