37 Ohio Mazda Dealers

Very helpful. - Ctam4

Very helpful. Explained everything in detail, answered all my questions. He was so kind. He genuinely cares about his customers.

It was good It was really good You got all the words you - Jgemps

It was good It was really good You got all the words you need This is not annoying at all...

Germaine Mazda is a super clean and organized car - ctbogan

Germaine Mazda is a super clean and organized car dealership. Their sales team and new car sales manager “Mazda” Mike W. make the car buying experience hassle free. This is the third Mazda our family has purchased from this dealership and all three vehicles are still owned by us and have been trouble free. Even though Mike has moved up to new car manager he made time to visit with us while we were at Germaine Mazda. The sale rep Mike connected us with, Carlos, had been with Germaine for 8 years and he answered every question we had and treated us like his family. It was like Mike and Carlos wasn’t just selling us a car they listened to our questions and concerns and gave us answers they didn’t confuse or intimidate us.

I have to seriously give the highest ratings to this - Haleynicholebeck22

I have to seriously give the highest ratings to this dealership as well as the owner and especially Dennis! Came in and they truly worked with myself and my family and were able to get us approved even with horrible credit but a decent down payment! I couldn’t believe it. I’m beyond impressed and beyond satisfied! They will make things right if anything is wrong. Very clean, reliable, friendly, amazing atmosphere and they let my kiddos busy as well! Thank you guys. So so much. Please visit this dealer and ask to see Dennis! Also thank you to the owner for also making this happen! 5 out 5 for sure.

Was a very good buying experience, Jason was a great - Williamford15

Was a very good buying experience, Jason was a great salesman. No pressure explained everything carefully. The entire staff was fantastic beginning to end.

Andrea was spectacular in finding the PERFECT Mazda for - whill001

Andrea was spectacular in finding the PERFECT Mazda for us! She was professional, polite and truly knowledgeable about the Mazda brand.. certainly would buy from Andrea in the future!

Dealership made the process quick and easy. - bob.adams3530

Dealership made the process quick and easy. They were very helpful in getting the vehicle I wanted.

Dale and the team were very helpful and got me into a - Hyoung

Dale and the team were very helpful and got me into a nice newer vehicle in the payment range I was looking for! The experience was one of the better experiences I have ever had at a dealership! I would definitely recommend checking them out if you are shopping for a vehicle!

We could not be happier with our experience from day one - gjgeyedoc

We could not be happier with our experience from day one at Kempthorn, and especially with how helpful/professional Jim Marks was throughout the entire process…word of mouth is everything, and I’ve already referred two of my patients to Jim/Kempthorn…a job well done and we appreciate everyone involved the process!

It was excellent. - Penney

It was excellent. Austin was very friendly, helpful, and determined to do whatever it took to get me into the vehicle I wanted. He was kind, thoughtful, and not overly pushy like many other salespeople. I’ll definitely recommend Austin to anyone interested in purchasing a Mazda.

If there is a problem they are on it. - judithhylton

If there is a problem they are on it.. nice to deal with. I won't go anywhere else

Thisnplacenis great! - Janicemcnamara08

Thisnplacenis great! Especially working with Jason & Cody.who madness not stressed throughout our car buying experience. Highly recommend them.

Dealt with Glenn in sales and he worked hard for get me a - pbrowning1969

Dealt with Glenn in sales and he worked hard for get me a deal. Even though I didn’t buy I would recommend them.

Cascade Auto Group - Subaru. - Galaxy15

Cascade Auto Group - Subaru. Leased my 4th Subaru Crosstrek recently from the dealership and always working with Sales Consultant Matt Harteis. He is approachable, knowledgeable, and we love talking/working with him. We worked with Carol Crandall in Financing. She was knowledgeable and personable as well, making the process easier. Overall, the company and the personnel in their different divisions are always polite, personable, and wanting to assist however they can.

Adam and service team were very helpful in my time of - wisdomandbeauty33

Adam and service team were very helpful in my time of need. They provided excellent customer service and I could tell he and his team enjoys their job helping clients.

They are quick to right any wrongs that happen no matter - HonestParent

They are quick to right any wrongs that happen no matter if they are at fault or not, I told them my issue they even looked it over twice to verify they diagnosed it correctly, and quickly fixed it, thank you so much

I couldn’t be happier with my car buying experience at - kikileo

I couldn’t be happier with my car buying experience at Kings Mazda. We bought a car for my daughter there, and because the customer service was so top notch, we returned less than a month later when I needed to buy a new car. Dylan made everything easy and the process was efficient and smooth from start to finish.

Tire Rotation, under the Toyota Ten Thousand miles or two - cyncerlee1008

Tire Rotation, under the Toyota Ten Thousand miles or two year required maintenance service and radio update.

Great customer service! - Richie73

Great customer service! The staff makes you feel like part of their family with attention to detail. Very impressed with the service (and video of the service) performed on my 2022 CX5. I purchased a second Mazda (2025 CX30) last April being so pleased with the entire customer experience from 2002. Highly recommend Yark Mazda!

We had such a great experience with Hosey Williams. - Arthur and Christine

We had such a great experience with Hosey Williams. He worked hard to meet our payment. Absolutely LOVE our new car!

Purchased a V60 through salesperson Stephanie K and found - wk2026

Purchased a V60 through salesperson Stephanie K and found the experience very pleasurable. Stephanie worked hard to get what I wanted and and she made the process so easy and helpful to me.

I will never, ever buy a Mazda from anywhere other than - md330

I will never, ever buy a Mazda from anywhere other than Mazda of Bedford. We have purchased several new and used Mazdas from this dealer and the experience is top-notch, from start to finish. Sure, the new showroom is gorgeous. Sure, the salespeople are friendly, respectful, and helpful without being pushy. But that's a minimum expectation for a dealership, in my opinion. What separates Mazda of Bedford from other dealers is the team working behind the scenes to support customers. Example 1: six years ago I was working in my home garage on a significant repair to our CX-9. It was a holiday weekend, so I knew I would have an extra day to do the job. BUT, I needed a part that could only be found at the dealership. I called, and they had it. This was late morning on a Saturday. I talked to the parts department and told them I was on my way there as fast I could get there. TWO guys in parts waited an extra 15 minutes after their closing time on a holiday weekend so I could pick up the part. They also talked me through some of the challenges I could anticipate when swapping out the old part for the new one. This is the kind of service and support I have always gotten from their parts department. Example 2: Milo in the service department. Hands down the BEST person you could work with when having your car serviced. He is honest, friendly, and direct. If it's an easy job, he'll let you know and encourage you to get it taken care of sooner rather than later. If it's bad news, he gives it to you straight and lets you talk through options. No judgment, no pressure. If you are thinking of buying a Mazda, do it. They're great cars. And buy it from Mazda of Bedford. I drive past a couple Mazda dealers to reach this one, and I always will!

I had a very frustrating experience with this dealership - ColtonP

I had a very frustrating experience with this dealership related to the $4,000 federal used EV tax credit. I purchased my vehicle on August 1, 2025. What should have been a straightforward process turned into a 236-day issue due to the dealership’s failure to properly complete required IRS reporting. My primary point of contact was Timothy McClure. After my purchase, I made multiple documented attempts to obtain a copy of the required IRS time-of-sale report and confirmation that it had been submitted correctly. The following outreach attempts went unanswered or unresolved: • August 16, 2025 • August 20, 2025 • August 25, 2025 • September 17, 2025 It was not until September 19, 2025—49 days after my purchase—that I finally received documentation. The report at that time was incomplete, required additional information, and contained incorrect details, including an inaccurate date of sale that did not reflect my actual purchase date of August 1, 2025. Because of the dealership’s delay and inaccurate reporting, my tax return was initially rejected when attempting to claim the $4,000 credit. Despite continued follow-up, the issue remained unresolved for months. I was ultimately forced to file a complaint with the Ohio Attorney General’s Office and proceed through AUTOCAP mediation in order to get the dealership to take corrective action. Only after this escalation did the dealership resubmit the documentation to the IRS. While I was eventually able to successfully file my taxes, this outcome came after 236 days of follow-ups, delays, and avoidable complications caused by errors that should have been handled correctly at the time of sale. If you are purchasing a vehicle that involves any type of tax credit or required reporting, I strongly recommend verifying that all documentation is completed accurately and submitted immediately. Do not assume it will be handled properly after the sale.

Excellent service. - iprjaraujo

Excellent service. Best car buying experience by far. No high pressure from salesman, upfront on everything, from warranty to service. Recommend anyone looking for a car, whether a new mazda or a used car that they have on the lot, which I bought, go here. You will not regret it.

I recently purchase a 2020 Nissan Rogue and couldn't be - amybellar

I recently purchase a 2020 Nissan Rogue and couldn't be happier. Sales staff and manager were very helpful and provided excellent service. It is my third car with this dealership.

Great experience - C.bader19

I just bought a Mazda CX5 after driving Fords for years. I wasn't really sure what type of vehicle I wanted and the salesperson took his time with us and showed us several options. He was knowledge and very patient with all my questions. I made the right choice and love my new car.

Great Experience worth driving for from Ann Arbor - Jaclyn71

Within minutes of requesting information on my CX-9 via the website, I received a call from my sales representative, Chad Dewald. That was the beginning of the excellent service I received from him and the entire dealership. The evening we drove down from Ann Arbor to purchase the car we met the owner, Bill Gaietto, who offered to deliver the car to us so we didn't have to make another trip. We didn't think he meant personally, but he and Chad were at our house the very next day. I'm truly glad we bought our car from Mazda Direct and this great team. Thanks for an awesome car and buying experience! Jaclyn Lebert

Beware if trading in a car - MT

So I was set to buy a Cx-5. Stickiest part of my deal was a trade I had. I'd done my online research, values were 13K to 18k--and I had it appraised at 2 different dealers before I went to Brown Mazda (Toledo Oh). The lowest was 12500, the other was $13,500. Both inline with the online services assessment of the value of my car. So I thought I had some idea what I could expect. Boy was I wrong. First, the salesperson should consider a new career. He was clueless not he product, and seemed lost with the whole process. Then came the trade in appraisal. First they played games wanting to know what I "wanted" for the car. My answer was of course, "as much as I can get". Which apparently they didn't like. Their trade in valuation--$8,500. (the car was a 2011 BMW). They started with a laundry list of its deficiencies. Which only became more laughable as I continued on with my car buying (at other dealers). Ultimately, I shopped my trade to 8 different dealers, none every offered less than $12500. I ultimately got $14,750. Brown should consider outfitting their people with mask...because theirs clearly some thieves working there.