Great Experience - BizDoc
Friendly and treated me like family...maybe better :). I would definitely come back for my next car and would recommend stopping by here if you are in the market for a car.
Top Reviewed Specialists At This Dealership
Excellent experience - Gt500
We worked with Jeff from the used car area and he was very knowledgeable, honest and polite. No used car sales tricks or gimmicks. Greg in the business office was also a pleasure to work with. We even met one of the owners who took the time to explain their culture and process of doing business. Very friendly group of people and the best car buying experience I have ever had.
Awesome dealer ship. - Nick Krohn
The salesman and staff we're all very courteous and polite and very fun to work with we would recommend them to anyone it was a pleasure working with them.
Internet Sales Manager
Great experience - kelcyw
Overall I had an awesome experience. Stephen was very helpful and knowledgeable of the Jeep I was wanting. They made the process very smooth and easy. Would recommend to anyone looking for a great car buying experience.
New Ram, Easy - Jason Thompson
I purchased a new 2017 Ram, I am from out of state. The team knew what needed to be done to complete all transaction in a timely manner. Very professional group, and a great deal on the Ram 3500. Would highly recommend this dealership. Thanks Jason Thompson
Best place to go to purchase a new vehicle - Maynard18
Best dealership you can go to. They are all awesome. Work with Ralph and couldn’t ask for a better person to work with. If you need a new vehicle this is the place to go. Drove all the way from Yukon to purchase a new truck. They are highly recommended.
Great people Derek and Cody was awesome thanks guys - Kimt
At patriot in chandler oklahoma they have a great inventory, from color to models. The employee's are great there, they will help you get what you want. If you are looking to get a vehicle go check this place out.
Excellent sales personal - Janetdodge59
Daniel was very knowledgeable and helpful. I experienced excellent service and advice from Daniel. I would recommend him to anyone. This was my first experience with David Stanley, I will shop here again.
Will Parker is Patriot - ColeEnsey3
With bringing in 2 vehicles to trade in for you Dearth (Will) tackled It 2 days prior before i showed up to the dealership so we could be ahead of the game. Then once the process started he knew exactly right where i wanted to be on monthly payments and him and Chris worked and worked crunching everything they could to get me out with the best deal and both sides feel accomplished with me getting the ride i wanted and those guys getting a repeat customer. I highly recommend Patriot to anyone looking to get an awesome deal and the best customer service!
Very professional and helpful whatever we have needed done. - Jonathanfreeman7
We have always been treated very nice by everyone and they have always been very thorough with our vehicle. We had a recall and they were very efficient in getting it fixed.
Nice people - Ohmy123
Good experience after dealing with another. They went and found the car I was looking for and had it deliver for me in 3 days. However I did not get a Users guide with my car.
Honest and up front - Bryan7362
Everyone one we worked with was amazing, from sales,finance,to GM,everyone was upfront and honest, we will definitely recommend Automax to anyone looking for a new or used vehicle
Too long - Beast/sonjia
Third time is a charm I hope. It took over 5 weeks to get my truck fixed this time. Just got it back hope it's fixed this time. Hope nothing else go wrong.
Very accommodating - Patricia Laster
We will definitely use this dealership again, we purchased 2 new vehicles in the past plus a 2014 Dodge Ram truck. The person we signed papers was very professional.
Out of state purchase - Tooner
I purchased a Toyota with the help from Jay Ferguson. I bought the car from Minnesota without even seeing it or driving it. Jay was honest and extremely helpful in getting the vehicle delivered to me in Minnesota. I would definitely work with them again in the future.
So Disappointed - Felt Humiliated - SamTex
Recommend this dealer? No
I am sure some people have good experiences with this Co. But if your anything like me, Please be careful!! Yeah, I have poor credit, not much to put down. But that is why I chose this dealership. They advertise (Zero down, 99% approvals, bad Credit/No Credit ok). I filled out a credit app. and I was sent a text that I was pre-approved for the car I wanted. I still did not get my hopes up. But they still said, bring the documents listed and what time can I come pick up my car? So, I drove an hour and a half. When I got there I still felt I would not leave with the car. Yet my Salesman said "we will make a deal." Then Reality hit. They said, we need a strong co-signer or $5000 down. I knew it! I guess they thought if we just get him here, maybe he will do one of the two? I was so disappointed. I would have been so understanding if they had told me, "Look, with your situation, it's gonna be difficult." The funny thing (if you look for that) was as they shook my hand to say good-bye. They said, "Hey at least the Bank finally approved you, now you have 30 days to come back with a co-signer or $5000 and we can get you in a car... LOL...Naw, Really!!!? It was the worst experience I ever had, to go from exhilaration to total degradation was so disappointing! But good for those who's experience goes better!
Excellent, Professional Service - Mike Spitler
All the staff were very professional in making sure they found a truck that would fit my needs and budget. Salesman Ty Cooper for no longer than has been employed in this line of work, shows that the upper management really takes and cares about training to make sure it is a quality dealership. This will make 5 or 6 trucks I've bought at Fowler and each and every experience has been good, that's why I keep going back. Honesty, if they don't feel like they can make you a deal you'll be happy with in the end, they will tell you so. Keep up the good deals and I'll be back in a couple years, maybe sooner if my business keeps growing like it has been. THANKS
Every body respectful and patience. Professionalism all time - Pdiaz
Heath Cook. Honest guy. Always trying to help. We need more People like him on sales. Every body respectful and professional even after purchase. Thanks for help
2003 chevy silverado - Greg 03 chevy
Found a 03 chevy silverado on line at kyle edwards auto dealership. After speaking with a sales person, Shonte who was very friendly and knowledgeable, I proceeded with purchasing the truck. I live in Kansas and the dealership is in oklahoma and they delivered it to me at no extra cost. Not many dealers out there that would do that. When I got the truck there were a couple of issues that I relayed to the manager and they were willing to help with the cost. Great group of people willing to go that extra mile to make the customer happy. Would highly recommend this dealership to friends and family.
phenomenal sevice! - SugaHill
This was my husband and my first time buying a car and we where very nervous, we have a young family- and it's scary when you think about the financial dept. your about to get yourself into. I prayed for guidance before each of our visits to different dealerships- we had been to several dealerships around the Oklahoma area- - and nothing ever fell into place... either the salesman wasn't genuine ( we had some try to double talk us) or just had a closed ear to what we wanted/needed. We walked into Bob Moore- Mr. Cecil wasted no time- he is very professional and honest. My heart felt at ease during the whole process- from selecting a car to payment plans. He listened to what we wanted, what we needed, and our worries.They made us feel like family and we left the dealership confident that we made good decisions. We are blessed to have had that experience with Bob Moore on NW. Expressway - all the associates I've come in contact with have exceptional customer service and integrity. David Holder and Benjamin Huntley- took care of my service visit like Champs!!! you guys are awesome! And believe me - anyone and everyone I know that is thinking and talking about buying a car- I am the first to give my testimony!
Painless and Pleasant Buying Experience - Jackson86
Antjaun and Tracey were fantastic. Antjuan never made me feel like I was being pressured into purchasing a new car, which I greatly appreciate. I've had horrible experiences in the past, at different dealerships, that have made me dread the whole process all together. I greatly appreciate how patient Tracey and Antjuan were with me. I will definitely be sending my friends and family your way.
Thank you so much! I'm loving Jeep life!
Not the Happiest Customer - 2005 Jeep Regenade Amy from Tulsa,Ok
Joey and Juve were Friendly and I appreciate them coming down in the price . But whenever I got there to pick up my vehicle I was extremely upset I was told that it was ready before I even got there to pick it up assuming that they would have the car detailed. It looked like they had did a half-xxx job washing it and it definitely was not vacuumed out so now I'm going to have to pay to get that done which does not make me very happy because I feel like if you buy a vehicle from a car lot they should be willing to take care of this for you. And to top that off which makes matters even worse is I've never bought a vehicle that did not come floor mats in it. So yes that's more money that I'm going to be with out because now I have to buy floor mats so no I would never buy another vehicle from this car lot ever again. The only way that I would buy a vehicle from this again is if they would send me money to get floor mats and to pay to get it detail properly. Everytime that I bought a vehicle it is always been detailed whether it was brand new or used and it definitely had for floor mats in it.
And whenever I asked if it could be washed and cleaned before I paid money for it I was told that they had already gone home for the evening and this was around 5 in the evening whenever I came to pick up the vehicle I was like you got to be freaking kidding me if my daughter wasn't with me I probably would have went off and said something. The best experience with purchasing this vehicle was Norman thank you Norman for being so nice and so polite and kind too bad that you weren't the car salesman LOL
Don't trust these crooks. - Notimpressedatall
They refuse to honor their own advertised prices. They are liars who do nothing but play games. I don't understand why they don't seem to want to have satisfied customers. Maybe they think they are actually fooling everyone.
If I could give less than 1 star I would - Formulacoop
DO NOT USE CHRIS NIKEL SERVICE/ EXPRESS OIL CHANGE! I've bought several cars from Chris Nikle over the years but never again!
Called and verified what time they would take last car for oil change. Drove 35 miles, and I showed up 30 min before cut off time, only to be told by the service manager all of the technicians had left for the day. As I'm being told this 5 of their technicians were milling around the service bay cutting up and goofing off. Explained to the service manager I had drove a long way to get oil changed and was even 30min before their cut off time. With an attitude he agreed to take my 2014 Avenger in for oil changed. It took a while for them to change my oil even though they had nothing going on. I paid and left.
3500 miles later I go to get my oil changed at South Point Tulsa and am told they can't get the drain plug off to change the oil. I took the care home and tried to get the drain plug off myself. Practically impossible! I have a good friend who runs a automotive repair shop so I took the car to him to see what he could do. It took a 3/4" pneumatic impact to get the drain plug off and it also had to be replaced due to the hex being messed up from using an impact.
So apparently Chris Nikle service manager vengefully thought it would be funny to have the original drain plug installed with an pneumatic impact. I will for no reason never take my care back to those idiots with attitudes and I will never purchase another car from Chris Nikle.
BBB rates this Dealer with an F ! - Dave
After spending over a hour and finally agreeing to their advertised internet price of $4800 plus a $309 "lot fee" my salesman Jack, who is great, came back from presenting my cash offer to the Owner and the New Sales Manager and they refused the sale, and raised the price of the car to $7000.
Again BBB rates this dealer with an "F"
Great Customer Service - Sean Sheppard
Shot out to Big Rob, Ryan McMahon, and the whole LCJDR team. They took really good care of me. If you need a vehicle that is where you need to go.
No customer service. - Angry John
I guess this dealership does not like to sale cars etc. They never call you back. They advertise they can get anybody financed, but I guess they do not want to take the time to try. You do know not everyone has the greatest credit , life sometimes deals you blows you do not have control over. I know you do not care but at least call people back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! PS would not recommend your dealership to a dog on the street, oops dogs don't drive, but if they did they could not buy a car from you.
They Don't Keep Their Promises - Bradley686
I bought a Pacifica for my wife and the sales manager, Marcus made us a few verbal promises. Unfortunately he/the dealership will NOT keep their word and honor their promises. Very disappointing because up until this point my opinion of them was great but not any more. Its too bad that they have lost us as customers over something that probably costs them less than $150... But if you cannot keep your word, why would I want to do business with you ever again and why would I do anything besides warn others to stay away?
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