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Purchased a new Honda Pilot from Keenan. Great... - AT
Purchased a new Honda Pilot from Keenan. Great experience. Second Pilot purchased from them.Cindy Carr was wonderful in helping with the purchase of our new car.
Top Reviewed Specialists At This Dealership
Everything was done on time, everyone was professional... - M_MACART44
Everything was done on time, everyone was professional but personable. The price was very fair. I will always own a Honda because of this dealership.
Quick, easy, and they worked hard to get me at the price... - jandslang
Quick, easy, and they worked hard to get me at the price point that I wanted. Great place to do business. Looking forward to our first Honda.
Platinum Sales Consultant
A very pleasant experience. We traded in two cars, so it... - Patjkarol
A very pleasant experience. We traded in two cars, so it got a bit involved. Jeff Wood was my salesman and was very helpful and patient.
Honda Product Specialist
James is one of the best sales rep I had the pleasure... - 25uGUY
James is one of the best sales rep I had the pleasure meeting with. No pressure to get into a new car and he help me get in the right vehicle in my situation. I saved so much more and he really will look out for the customer’s interest. I’m definitely coming back for future car purchases. Thank you James!
Sales and Leasing Consultant
David Cha is a superb sales consultant! He combines... - cah464
David Cha is a superb sales consultant! He combines consultative selling skills with an emphasis on customer satisfaction. David sold us a pre-owned Honda CR-V for our college-age son, and the process went smoothly from start to finish thanks to his professionalism. Happy to recommend David and J.L. Freed Honda to friends and family!
Mahdy was a great sales person. Really helped us every... - Amatun Noor
Mahdy was a great sales person. Really helped us every way possible and made the experience even better. As a first time car purchaser it couldn’t have been any better. Thank you Mahdy.
I always have a wonderful customer experience when I... - melissaaferry
I always have a wonderful customer experience when I visit Honda in Springfield. I always work with Frank Squillace and he always finds the perfect car. Perfect deal. And makes the experience as stress free as possible. I would recommend this dealership and Frank to anyone looking for a car
Sales & Leasing Consultant
Our sales rep was easy to work with. He was very pleasant... - @treseanbouie
Our sales rep was easy to work with. He was very pleasant and professional. It was a very comfortable atmosphere considering the the events @ this time.
Sales and Leasing
Michael was a super salesperson. He has continued to... - MB
Michael was a super salesperson. He has continued to check in with me to make sure everything is going well with my purchase. Thank you, Michael
Used Sales Consultant
This is the fourth Acura I purchased from this dealer. I... - ASJDCARE
This is the fourth Acura I purchased from this dealer. I had the pleasant opportunity to work with Bob Ruhe. He made buying this Acura a fun experience. From the test drive to trading in two cars for a new one everything went perfectly. Bob has a super friendly personality, is very knowledgeable, and more than willing to answer any questions I had. He went over the features of the car thoroughly before handing over the keys. Bob even kept in touch a few days after the purchase to see how things were going with the car, answered some questions for me, and offered to be available if there were any further questions or concerns. I will gladly recommend Bob to anyone looking for a new car. He was a real joy to work with. Adam in the finance department also made buying this car a pleasant experience. He explained everything to me in an easy to understand manner with no pressure. When it is time to buy my next car, I will be returning to Piazza Acura/Honda of Reading.
A great buying experience once again at LV Honda.... - dlaboski12
A great buying experience once again at LV Honda. Everyone was patient and interested in getting me in the vehicle I wanted. Tito is a rockstar salesman.
SALES CONSULTANT- GOLD MASTER AWARD
Senior Sales Professional
Wonderful service could not ask for ANYTHING to have been... - Gizmo
Wonderful service could not ask for ANYTHING to have been done differently. LOVE the pick up and delivery of my car to my home. That's a huge plus, especially for women who don't like to wait in a car dealership waiting room.
Customer Experience Specialist
I am a repeat customer. They make the process pretty... - Richard
I am a repeat customer. They make the process pretty simple. Great salesperson! Missy Heim your the best!!! I will be coming back to you again! Thanks for the great experience.
I am so happy with our Honda CRV and especially with Ray... - hollyginas
I am so happy with our Honda CRV and especially with Ray Cuadrado! We could not have had a more intelligent, prepared sales consultant! He answered all of our questions. He listened to what was important to us. Ray is the best!! Thank you, Ray!!
The staff at Apple Honda are fantastic. ANA was so kind... - cfake308
The staff at Apple Honda are fantastic. ANA was so kind and helpful I can't thank her enough for making my car buying so easy. the Curtesy calls was so thoughtful. the respect they give you when you walk in the door. I bought a 2011 Honda CRV EX-L and I am so glad I purchased it from Apple Honda. Thank all of you.
Lou helped me find the exact car I was looking for! This... - Carley
Lou helped me find the exact car I was looking for! This was my first big purchase and Lou definitely made me feel comfortable with my decision and answered all questions I had.
I have always felt this is one of the best service... - TAZZZ162
I have always felt this is one of the best service departments out there. Courteous, helpful and always polite. Only complaint is noone returns calls after leaving a message.
Thats only 1 downfall, otherwise I still recommend the commercial truck service to everyone!
Service was very good. Was very disappointed in having to... - steveswanlek
Service was very good. Was very disappointed in having to change a front wheel bearing with only 62000 miles on my 2017 Ridgeline. Was sold a defective product by Honda and will consider this in my future purchase of a vehicle.
Art Morgan went out of his way to help me out. First car... - Tim Switzer
Art Morgan went out of his way to help me out. First car I wanted to see turned out to have a problem, Art found me another car at a better price and less miles. Really helpful.
Other places clean and wash your car when they are done... - brendonvmanuel78
Other places clean and wash your car when they are done servicing it, here they don't. I guess I expected too much from them.
I have gotten my last 3 Honda’s at this location, great... - dseakle
I have gotten my last 3 Honda’s at this location, great sales people, mine was Tammy she was not pushy n answered all my questions, and delivered my CRV and paperwork at my house, she is not on list below!
I have nothing but positive words to share about my... - LMR1006
I have nothing but positive words to share about my experience with Ciocca Honda. My Sales Specialist, Nick Caci, was so patient, personable, and understanding throughout the entire process, and made my experience as a first-time buyer so much easier. Oftentimes buying a car, particularly for the first time, can be especially stressful and overwhelming, but that was not the case with Nick. He took his time to explain every spec and detail of the CR-V and helped ensure I felt knowledgeable and comfortable with all of the features it had to offer. I am so incredibly grateful for all that he did to support me throughout the journey!
Wanted to trade in my car for a 2014 crv, never heard a... - Kbenson11271958
Wanted to trade in my car for a 2014 crv, never heard a word if I was approved or not,Obviously not.Worst dealership I ever dealt with!Never called me,Brayton,and thought this dealership would be different.Never again
Great people!!! Great experience!!! - AmyB
I purchased a 2019 4 runner trd off road premium. This is my first Toyota. South Hills Toyota made my first purchase experience a wonderful one. Our salesman was Mike Vargo. He was kind, courteous and knowledgable. He did not pressure us into buying. We also worked with Brent in financing, he made a difficult situation less stressful and we were able to buy a new Toyota with a manageable payment. Thank you to the staff at South Hills Toyota for a great purchasing experience!!! Love my Toyota!!
I had the worst experience with this place. Im an... - Educated Buyer
I had the worst experience with this place. Im an informed buyer, having already paid off three car loans. I know the pitch and tricks of the trade. This place by no means made the buying process transparent.
For starters, they are overcrowded in their facility. I went on a Saturday, and Robert Holmes (the sales person helping me) was attending to three or more customers at a time. I never had his undivided attention.
Second, when it came time to present the numbers, what scammers they are! BUYERS BEWARE AND READ THE FOLLOWING VERY CAREFULLY - what youre financing should be comprised of the MSRP price of the vehicle (never be fooled into paying MSRP - there is ALWAYS wiggle room. Even at invoice price they make a decent profit on sales), the discount you receive, the new improved vehicle price, the trade in value they are giving you (if applicable in your case), the down payment amount youre putting down (if any), the documentation fee, the sales taxes, and the registration and tags fee. THAT IS IT!!!!! Robert Holmes tried to scam $5,000 from me by sneaking it into the numbers. Read below!
Gap insurance - he was charging $900 - is only required if your trade in or your down payment isnt enough to give you 20% equity on your car. You can also purchase gap insurance privately too at probably a cheaper cost, or get it through your car insurance company (they call it something other than gap but serves same purpose). I didnt need gap in my case, and was told by another dealer that companies wont even ALLOW gap insurance to be purchased if you put 20% or more down for the vehicle. They probably wouldve put a bogus name for it just to sneak in the charge.
Total financed aftermarket - he was charging me $699 for this bogus fee.
Service Agreement - he was charging me $2,856 for this one. He never even mentioned or elaborated on what it was for! It was probably for an extended warranty that they get commissions on if you buy. Thanks, but no thanks.
All of these charges were sneaked into the contract. I walked away and boy I am so glad I did. Review your contracts if you purchased from there and see if you got bamboozled by them.
They also offered me $3K less on my trade in than the KBB estimates. Completely lowballed, and when they asked what sources I used for my numbers, they said KBB is unreliable. Really? No, youre unreliable.
If youre looking to buy a car from this place.... RUN... or drive elsewhere to get the car that you want. Unless youre OK with getting duped and giving away $5K or more.
Nothing crushes a crooked salesman more than an informed buyer. Do your research, calculate your payments online, and go through the contracts with fine tooth and comb. Youll thank me later.
Love Love Love Preston Honda in New Castle. Dan Mioni,... - hljayne1147
Love Love Love Preston Honda in New Castle. Dan Mioni, the Service manager has always gone above and beyond when I’ve needed to bring my car in for service. So glad I chose to buy my car here.
Tonight we purchased our 4th car from Piazza Honda of... - Annie280zx
Tonight we purchased our 4th car from Piazza Honda of Pottstown and we couldn’t be happier! Matt Duncan is the best salesman I have ever dealt with and I will never buy a car from anyone else. I asked Matt to find me a specific car in a specific color, and I had a pretty tight budget. I wasn’t in a hurry, I just knew what I wanted. Matt spent several months searching and keeping in touch with me and found me EXACTLY what I wanted! He went above and beyond what his job calls for, to make sure he had a very satisfied customer and I am beyond thrilled with my new car! I intend to send any potential car buyers that I know to Matt! He is the best!!
Jun Zheng was fantastic, from start to finish he was a... - adelquadro827
Jun Zheng was fantastic, from start to finish he was a pleasure to work with. Highly recommended. He made the decision to go with Piazza easy.
I had some free time the other day and dropped... - Patco 1
I had some free time the other day and dropped by your Honda dealership before lunch for an express oil change, not knowing that an appointment is now necessary. Sherry, from the service scheduling office, was able to fit me in mid- afternoon the same day. I spoke to Bob at the service desk upon arrival for my appointment and asked him if I also could have an inspection, in addition to the oil change, which would save me an additional visit. He spoke to service tech CJ and they were able to accommodate my request. After a reasonable amount of time waiting , I was able to once again drive away a satisfied customer , thanks to Sherry , Bob, and CJ, three exceptional employees to your business. Thanks again.
Matt Burne Honda
Piazza Honda of Springfield