24 maryland Honda Dealers

Erin is very professional and very assertive. - Zur

Erin is very professional and very assertive. She is very accommodating to all questions asked.

Service department was fast and efficient,explained in - cleopatra_58

Service department was fast and efficient,explained in great detail what i need and Jamie was amazing.

I had an amazing experience with Rodrigo! - Dalisis

I had an amazing experience with Rodrigo! He is an amazing salesman. He made sure I understood the entire process. He is kind, efficient, and an overall amazing professional. He has made this my best car buying experience ever! I highly recommend him!

Ravi was excellent great to work with will definitely be - Jasonarea51

Ravi was excellent great to work with will definitely be coming back 10/10!! Great service

The automobile service technicians are always courteous - Honda

The automobile service technicians are always courteous and helpful in explaining what is being done to my car. It was in for routine oil change and tire rotation. Nate was my service technician, a problem was found that needed attention, and he sat down with me to explain exactly what the problem was and how long it would take for the job to be completed. I have always been pleased with the service received at Hagerstown Honda.

Friendly staff, smooth process, fair pricing—made buying - JSHARKEY99

Friendly staff, smooth process, fair pricing—made buying my car enjoyable, stress-free, and highly recommended!

I recently purchased a car from Dylan Young and the - Shirley Lopez

I recently purchased a car from Dylan Young and the entire experience exceeded my expectations. From the very beginning, Dylan was professional, knowledgeable, and attentive to my needs. He took the time to answer all of my questions thoroughly, explained every step of the process clearly, and made sure I felt confident with my decision. What stood out the most was his patience and transparency, there were no hidden surprises, just honesty and great customer service. Dylan went above and beyond to ensure everything was smooth and stress-free. I truly appreciate his dedication and highly recommend Dylan Young to anyone looking for a reliable and trustworthy car buying experience.

Easiest trade in ever. - xamirahketchum

Easiest trade in ever. Everything was explained to me by Salesman Crosby is the perfect person to go to!! Got in and out and he made sure I got what car I wanted. As soon as I walked in I was greeted properly quickly. It was also raining and he made sure to pull the cars I wanted to look at without me getting wet so I didn’t have to stand in the rain. Absolutely did not have an attitude either while doing all of the above. This man needs a raise seriously!!

Jim Middleton was awesome. - GarrettLaClair

Jim Middleton was awesome. Very knowledgeable about the car and got me a very good price on it. Felt very unpressured the whole time and overall it was a great experience. Finance department was also fantastic. It was great working with him and everyone there, usually I don't write reviews but felt like I had to this time.

Javier was very professional, worked tirelessly to get - barbara_dempsey

Javier was very professional, worked tirelessly to get the deal done and we are very happy. Thank you for your courteous assistante

Recently had regular scheduled maintenance completed on - Cfm

Recently had regular scheduled maintenance completed on my car. The routine service was completed in a timely manner while I waited. My service associate, James Washington, was pleasant and professional. Awesome service! Thanks.

Jared is the best! - Lori Ochs

Jared is the best!! A+++ experience! He was honest and had a no-pressure attitude. I highly recommend working with Jared!

My family just purchased 4 vehicles form Hertrich Honda... - Nelly

My family just purchased 4 vehicles form Hertrich Honda and Kia. They make car buying so easy. I really appreciate the patience that these salesman have. I can say I wasn't the best at knowing what I wanted. Instead of these gentlemen becoming upset or rude they were the complete opposite. They showed me that there are still some car dealerships that care and are not just trying to sell you a car. The patience, attentiveness and service is outstanding. My family thanks you so much. Thank you for making my husband shine!!!! God Bless You all. #THECOPPERS

This particular visit was fantastic. - Jon

This particular visit was fantastic. Jay (Josh) was our service advisor and he was especially fantastic. Clear communication. Positive attitude. Delivered the car whe he said he would. I'll be back and will request Jay by name.

Do NOT go to O’Donnell Honda in Ellicott City. - David H.

Do NOT go to O’Donnell Honda in Ellicott City. My AC was not blowing out cold air. They charged me $650 to assess my car. They don’t indicate any hourly labor rate on the invoice. And, after paying $650 for the assessment, they have indicated it will be an additional $698 plus tax to install the AC condenser. Save yourselves some money and headache - go some place else.

I had a great experience buying a vehicle form green belt - Robertspaul144

I had a great experience buying a vehicle form green belt Honda, the salesperson was excellent. He did his best to help me through my deal. He explained everything in details about the car. The monthly payment, my down payment. He show me all the features in the car? How it work. Thank you, MR LATEEF ROGERS, FOR EVERYTHING YOU DID FOR ME..PAUL ROBERTS

The experience at Safford Brown went smoothly. - gatkinsons

The experience at Safford Brown went smoothly. Very pleased with the service. We would recommend to others!

Poor Service and Lack of Accountability I brought my - Adriane Gay

Poor Service and Lack of Accountability I brought my 2020 Honda Accord Sport to Pohanka Honda in April 2025 for a major service that included a water pump and drive belt replacement. The invoice incorrectly listed a timing belt replacement—something my car doesn’t even have—which immediately raised concerns about the accuracy of their service documentation. Within a month of the visit, my car began making a loud whining sound. By August, the issue worsened during a trip to Georgia. A certified Honda dealership in Union City diagnosed the problem as a failed drive belt tensioner, a part that should have been inspected—or at least flagged—during my April service. Their technicians confirmed the failure was not sudden and could have been caught. When I called Pohanka Honda to seek answers, I was met with dismissive and unprofessional behavior from a staff member who even hung up on my representative and gave incorrect information about my car’s components. Despite clear documentation, they refused to take responsibility or offer reimbursement—even though I was billed for parts unrelated to my car and ended up paying out of pocket for an avoidable repair. If you value transparency, honesty, and thorough service, I strongly urge you to look elsewhere. Trust matters when servicing your vehicle—and unfortunately, I no longer have that trust in this dealership.

Disappointing and Untrustworthy Service at Herson’s Honda - sthompson

Disappointing and Untrustworthy Service at Herson’s Honda – Avoid This Dealership! I am extremely frustrated with my experience at Herson’s Honda in Rockville, MD. On December 28, 2024, I brought my car in to have a clicking sound checked out coming from the dashboard. Instead of addressing the actual issue, they recommended replacing all four tires, claiming the tread was low. However, only one tire had 3/32 of tread left. Why didn’t they just replace the two tires that were actually worn out? This seemed like a blatant attempt to upsell unnecessary services and get me to spend more money than necessary. But that’s not all. They also suggested replacing several other parts, including the timing belt, tensioner, water pump, drive belt, air intake tube, and rear HVAC motor—a total cost of $6,481.52. Looking back, I can’t help but question whether these repairs were truly needed, or if they were simply trying to inflate the bill. The real frustration came two months later. After driving only 2,064 miles, the hood wouldn’t open to allow me to add washer fluid. Given that I had just spent hours/days with them in December addressing various wear-and-tear items, it's hard to believe they didn't notice the supposedly deteriorating hood latch at that time. Instead, they had to break my grill to fix the latch and then charged me an additional $1,499.90 for their mistake. This was completely ridiculous. To make matters worse, when we questioned them, we were willing to pay for the parts but refused to pay for labor. We strongly believe that the hood latch issue should have been identified during the service in December. Furthermore, since they were the last ones to open and close the hood, it raises the question—did they accidentally break the latch during their work? Despite this, they refused to deduct the $361 labor cost. We believe they should have covered the entire cost, as it was their failure to catch the problem in the first place. At this point, I have zero trust in the mechanics, Service Advisor, or Service Manager at Herson’s Honda. It feels like they are more interested in taking your money than in providing honest, quality service. I would strongly advise anyone to avoid this dealership. The lack of professionalism, honesty, and customer care was appalling. Save yourself the frustration and go elsewhere for your car repairs.

Had an excellent car buying experience, and great first... - Hondabuyer530

Had an excellent car buying experience, and great first service visit. Exceeded all of my expectations.

My Salesman Marcus Humes is one of the best salesman in - Tony

My Salesman Marcus Humes is one of the best salesman in all of Annapolis regardless of Dealership! Marcus contacted me, made the appointment on Monday and he had my White Accord Sport L Hybrid ready to go the next day! Marcus was very honest and up front about having to do the process when it came to selling the vehicle and I had to work that night so I tried to rush him along but he was calm and cool. The test drive went very well and I was shocked at how fast and quiet the Accord drove on the highway! I then met Steve Chase and we continued to negotiate the price of the car. This is what must be done on both sides, you should never go into a dealership to try to steal a vehicle, meet in the middle so that both parties win! I then went into the finance department and I initially tried to play cheap like most of us car buyers do and I ended up buying the most comprehensive warranty that I ever bought in my car buying history. But I will tell you this, I have nothing to worry about regarding any part of that car for the next 12 years and 110K miles! I then met the Dealership Owner who tied it all up and made me feel like family. I was so impressed with that experience that I would return that same week on Friday and buy another car for my Son from the Honda of Annapolis dealership with only one mile on it. I will write another review on how that buying experience went.

We had a great experience working with Rob Haskell. - drmccoskery

We had a great experience working with Rob Haskell. He answered all of our questions and worked with the sales manager Chris to get us the best pricing. We had a small issue after purchasing the car and he had it taken care of immediately, to our complete satisfaction. Rob helped us find the car we needed at a price we could afford. Good experience, we highly recommend them.

My wife and I purchased a new Honda CR-V Sport Touring - mcamphou

My wife and I purchased a new Honda CR-V Sport Touring Hybrid last week from Pohanka Honda in Salisbury, Maryland. Our Sales Consultant, Mr. Dominic Blum was thoroughly professional in all respects and at all times during the process. He provded to be very cordial, knowledgeable, courteous, and attentive to what options we were hoping to get on our new vehicle. In the end, the price was fair and we are very pleased with our new vehicle. Let me emphasize once again that it was a pleasure to have Dominic Blum serve as our Sales Consultant. He represents this fine dealership with distinction. -Mark Camphouse Millville, DE