My overall experience with Alex was ok but the person who - LINFOS1442
My overall experience with Alex was ok but the person who worked with us was Arin, she did the work, however now I see that we did not get what was promised as far as part of our discussions that actually sold me to lease. Jimmy did not write it up correctly which now I am not a happy customer entirely, I should have caught it, Arin said we would have all oil changes free during our lease, I did tell Jimmy and he said ok but documented incorrectly as only 3 oil changes. After we left the dealership we realize we did not get offered the road hazzard warrenty so came back the next morning was told by Jimmy..to late..you have to get it before signing your documents, he did not offer it then, he was too busy trying to sell us window replacement!!! I personally feel he did not represent your dealership completely right. If I am off base here please let me know when you check this out
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