Felipe Ortiz
Felipe Ortiz at Rick Hendrick Chrysler Dodge Jeep RAM Duluth
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Felipe Ortiz | Page 13

Client Advisor

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

2473 Pleasant Hill Rd
Duluth, GA 30096

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4.7
227 Reviews
4.7

227 Reviews

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227 Reviews of Felipe Ortiz

April 01, 2021

Dealership Rating
Employee Rating

Did everything to get me approved and into my new 2020 Dodge Journey. Great customer service. Thank You all very Much and wish y'all the very best!! More

by nicole4pauline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Nunez, Justin Woods , Roberto and Isiaha

Apr 03, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

You being a repeat customer means the world to us and reminds us why we do what we do! Thank you so much for giving us the opportunity to earn your business and please let us know how we can help out in the future!

March 24, 2021

Dealership Rating
Employee Rating

Dmitry was a great salesman! Him, Felipe, and Erick helped me tremendously!! I highly recommend this dealership to anyone in search of a new vehicle! More

by Ayanna Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Nunez, Dmitry Ward

Mar 25, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review! Please let us know how we can help out in the future!

March 17, 2021

Dealership Rating

Fantastic experience. Had the vehicle I wanted. Employees got paperwork done quickly, informed me of services included. Test drove the vehicle. Detailed it and everything. 10/10 More

by kalimckibben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 10, 2021

Dealership Rating
Employee Rating

It was a pleasure working with these guys , very professional and great customer service.Clean environment, nice people, and there time frame on getting a vehicle was awesome.lm very pleased. More

by JOJOJOSEPH13333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Felipe is truly one of the most caring individuals i've ever met! Thank you so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

March 08, 2021

Dealership Rating
Employee Rating

I was at the dealership last Saturday and I had an outstanding experience! Everyone were so polite and professional, specially Rashad and Erick Nuñez. They made me feel comfortable and appreciated as More

by tatianagokce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Nunez , Rashad Tarr

Mar 15, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

You are awesome! Thank you so much for the great review and we look forward to taking care of you for the many years to come!

February 25, 2021

Dealership Rating
Employee Rating

Very unhappy about how they handle deals with trade ins and a lot of time wasted on going and checking up on the deal not happy More

by Josuebarrientos701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 18, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

February 18, 2021

Dealership Rating
Employee Rating

i have to vehicles from this dealer. Great overall service, great people, great overall. I Recommend this dealer 100%. You will not regret it. Amazing. More

by BMCT19994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Your recommendation means the world to us and reminds us why we do what we do! Thank you so much and please don't hesitate to let us know how we can help out in the future!

January 26, 2021

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Employee Rating

Rashad Tarr made my Dodge experience great. Very knowledgeable young man. He was very helpful. I would send any of my friends looking to purchase a vehicle to him. No harassment nor pushyness More

by pepa_liyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allan Magallanes , Rashad Tarr

Jan 31, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 24, 2021

Dealership Rating
Employee Rating

Everything was perfect and smooth everyone is so friendly and helpful ! From the time you walk in to making the final signatures they help you all the way ! Oil changes and services is fast and on time ! More

by PABLOCESAR1398
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allan Magallanes, Nick Singh

Jan 25, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and welcome to the Hendrick family!

December 29, 2020

Dealership Rating
Employee Rating

Very friendly staff Very helpful Everything worked out Very friendly staff Very helpful Everything worked out well. They work with you and help you find the right car for you and fair price, I recommen More

by MAYRA_CONSTANZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 01, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review! welcome to the Hendrick family!

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