39 Pennsylvania Mazda Dealers

Service is always thourough fast and friendly. - DBEACH1

Service is always thourough fast and friendly. All service needs and finds are reviewed and discussed!

I was able to get in and out very quickly. - Dave

I was able to get in and out very quickly. There is a very clean and quiet waiting area while your car is being serviced. My service advisor Joe is fantastic, kept me in the loop with the progress of my car and also assisted me with ordering Mats for my new vehicle

Very professional service! - Daniel C.

Very professional service! The new facilities are very clean and modern! Defines I recommend them!!

I am a self proclaimed Mazda enthusiast and started - atkins400

I am a self proclaimed Mazda enthusiast and started driving Mazda's almost exclusively over the past 8 years. I have owned 4 Mazda's during that time, and 3 of them were purchased here. 4 of them have been serviced here. I recently purchased a 2023 CX-5, so I thought I would provide some thoughts: Piazza Mazda really does seem to go the extra mile to take care of you. The service prices are competitive. Mazda will stand behind their products. I've had a few recalls on my vehicles, and some other issues covered under warranty. These repairs were very fast, and never disruptive to my schedule. One of the repairs was pretty major, but covered by Mazda even though it was slightly over the warranty period. I was expecting a 1-2 week repair time, but they got it done and returned it to me in 3 days. So, I know the service manager and the local Mazda reps will work to provide a little extra peace of mind in some cases. As for the sales experience: It couldn't be more pleasant. I worked with Kaitlyn the last 2 times. She gets 5 stars too. If you have made all the decisions about what you want in advance, the paperwork will be ready, and you can be in and out in less than an hour. If you want to take longer and get to know your new car, they will sit with you as long as you want. It's also worth noting that after many weeks of deliberating between a CX-5 and CX-50, my wife settled on a CX-5 in what is probably the least available color. I told them what we wanted, and Kaitlyn found the exact trim/color and had it on site within a week. Stellar experience from start to finish.

I came in really not knowing what I wanted. - Michele Coletti

I came in really not knowing what I wanted. Jacob Thomas spent hours with me going over models and options and really helped me narrow down what I wanted. No matter how many times I changed my mind or wanted to look at one more thing he never made me feel any type of pressure. The entire team at Koch Mazda was fantastic and I left that day with my new car.

Professional and friendly - a pleasure to work with! - Donna O

Professional and friendly - a pleasure to work with! I would definitely recommend to a friend!

Absolutely the best car buying experience I have ever - Barb

Absolutely the best car buying experience I have ever had. Got an awesome beautiful vehicle and was treated great by friendly, knowledgable staff. There is a reason why Cochran is #1!

Met with Ken at Scott Preowned cars an he helped us find - stefanoschadediddy

Met with Ken at Scott Preowned cars an he helped us find the ideal car for our son. Easy to work with and had our paperwork waiting when we arrived. Car was exactly as described. One of the best purchasing experiences I've ever had. I will be back for future purchases. The team welcomed our Cane Courso pup to the sales floor as we completed the sale. Highly Recommend

Zach was great! - Vmangarell

Zach was great! Incredibly helpful very professional and he was not pushy at all! Just wanted me to love my car! He answered every question we had too! I am very happy with my new car and with the wonderful service he provided! I know myself and my family will be back and will ask for him by name! Thank you!

Our older vehicle had broken down that day (2013 Mercedes - Cgabersek

Our older vehicle had broken down that day (2013 Mercedes w/ 234K on it) where we weren’t willing to any longer continue to fix “her”. This put us at a detriment seeing I typically work out of town which leaves my wife to shuttle around the three kids (ages 1 to 13) to school, daycare and whatnot between her own work schedule. So, we were definitely in the market but not going to “jump” at the first thing we saw. We did go up and down Rt. 30 viewing a number of different types of vehicles at different dealerships as we narrowed down our search. Of the vehicles we looked at, my wife happened to initially like the Mazda CX-5, but due to a growing family the Mazda CX-90 fit our family’s needs better. We had a salesman by the name of JD. He impressed me from the start simply based off of his approach. We all know the typical “salesman persona” and this is simply NOT JD! He was more focused on finding out exactly what our needs were, telling us what he could and couldn’t do/strengths and shortcomings of the different models, and above all else the push for safety with the Mazda brand of vehicles to be at the forefront and about creating long-term friendships instead of pushing for “transactional deals”. Once we decided to purchase, JD knowing the the exact vehicle we wanted would have to be delivered/transferred to his dealership from a different Mazda location, he went above and beyond to ensure that as we awaited that delivery we still left his dealership with a temporary reliable vehicle (ie. loaner). He definitely “moved mountains” to secure us one to ensure our family could still function as normal as we waited which is saying a lot seeing we could not “sign on the dotted line” until our new vehicle was delivered to his location. I’m typically a “Mercedes Guy” myself even with my wife deciding on a Mazda for her newest vehicle. Though through the Smail Family of Brands this doesn’t limit JD to solely Mazda’s. Therefore, I would definitely suggest stopping to see JD (which I definitely will again when it’s time to replace my own daily driver) if you’re looking for a no haggle, straight-shooter experience regardless of Brand.

We have purchased three vehicles from Baglier, the - tsobot1

We have purchased three vehicles from Baglier, the process is always smooth , Jeff has been with them for quite some time and is good to deal with. Fair trade in allowance on our prior Mazda, we will be back when it is time again although that is usually a long time with a reliable make they specialize in.

Great experience from the start. - D.Rowan

Great experience from the start. Sales professionals were very knowledgeable and informative. Best dealership I have worked with.

The employees are very proffecianal. - No19

The employees are very proffecianal. We weren't in the dealership any longer that we had to and they gave us all the information that we needed to make our decision. With no pressure. We went there to just test drive the car. We couldn't pass up the great deal for such a high quality car. Thank You.

Took our 2016 Mazda3 there today and the experience was - honestmike711

Took our 2016 Mazda3 there today and the experience was wonderful, not pushy, washed car and done in a timely manor. We had been taking our vehicles to the dealer in Hamilton NJ, and every time the paperwork either had someone else's name on it or it was someone else's VIN. We switched today and have come to understand that not every dealer is inefficient or operating in chaos. Thank you for the great service we will be back!!!

Service was excellent... Service manager was very helpful... - dianedeery

Service was excellent... Service manager was very helpful in fixing my infontainment screen ... I called the Piazza in West Chester and they were no help at all. I decided to call Faulkner where I purchased the car and they were awesome.. They cleaned my screen and made it look like new again. Piazza wanted me to buy a 1000 part and another 136 to install it. Thank you to Faulkner and their staff for helping me, I would recommend them for sure. Helpful and nice from start to finish....

I love working with the team here! - eadams21

I love working with the team here! I leased my CX-5 from Melcom in 2021 and will be visiting him again when my lease is up in a few months! I visited recently to look at a new CX-5 and was assisted by both Kevin and Melcom, and they are both wonderful. Kevin took the time to explain every detail about the vehicle, answered all my questions, and made my visit enjoyable. Melcom is knowledgeable, straightforward, honest, and his follow up is impressive. I would not go anywhere but Piazza Mazda of West Chester, and highly recommend them to anyone even considering a Mazda!

Made this experience very easy and enjoyable! - chrisk0305

They work with you to get the price and finance you want. Great dealership to buy from and would definetly would buy from them again!!

The service department has always been prompt and - License to Drill

The service department has always been prompt and straightforward. Even on my most recent trip in, when the bill came out different from what was originally quoted, they honored the original quote. Will continued to use them for my service and car buying needs.

This is the only place I have my car serviced. - lar4

This is the only place I have my car serviced. They always do the job correctly and fast . The staff is friendly and knowledgeable.

Lane was great to work with and was very nice and - jadamson1266

Lane was great to work with and was very nice and helpful. I ended up getting a great 2019 Mazda cx5 and I love it! Thanks again

Always courteous, always go the extra mile. - marymennona

Always courteous, always go the extra mile. I like the videos they send while working on your car, so you know exactly what they are doing and why. This is a good and honest dealership. I do highly recommend it.

Great customer care. - Denny

Great customer care. Great customer service. This is the third vehicle I’ve bought of them. When I need another one I’ll be back.

Recently purchased a Cx5 touring. We worked with Nate... - shutterbugizme

Recently purchased a Cx5 touring. We worked with Nate Woodcock and he was so easy to work with. Very knowledgeable, not pushy and an all around nice guy!! Give the man 5 stars! We couldn't be more pleased with our new vehicle. This is our 5th Mazda, 4 of them purchased at Lancaster Mazda. Need I say more?!

Sean from Kelly Mazda made my buying experience so much... - Jaritza Prado

Sean from Kelly Mazda made my buying experience so much better. He was quick. My whole process took not even 45 mins. I went there on Dec 24th and spoke to him about trading my old CX5 for a new 2021 Carbon Edition. That conversation, including final numbers were like 10 mins. I have to say that I hated doing car shopping because of the long wait. Last time I was in a dealership I spent almost 6 hrs. The day of my pickup was Dec 31st. Drive to the dealership, sign papers and take the new car, 30mins. Thank you Sean and Kelly Mazda! Loved doing business with you!

I was not treated well from. - suscm6

I was not treated well from. the moment I walked in the door. They very obviously did not want my business.

very professional they took good care of me when I was... - r_states

very professional they took good care of me when I was unable to go to the dealership chris frank was so much help with me

This was the best car buying experience ever! Scott was... - sydneyb

This was the best car buying experience ever! Scott was amazing and ensured I knew everything about my new Mazda3 hatchback. Very helpful and super nice! Everybody else treated me amazing like we have known each other forever. I plan to do business here again! And definitely go see Scott!

Customer care from Service's, Vicki King, was fantastic - Appreciative Customer

Customer care from Service's, Vicki King, was fantastic and reflects dealership's excellent management.

Great place to buy new or used! - sanders33

My visit was so easy going..not pushy at all. I got a used car and was well taken care of the whole visit there.