398 California Ford Service Centers

Good people to work with. - Kelly

Good people to work with. Knowledgable. Excellent with explanations and keeping you updated. No pressure, just options.

Everything went smoothly and Jim was very responsive , - ALNMOLANCASTER

Everything went smoothly and Jim was very responsive , notifying me of timing and the progress of my vehicle All staff I encountered were friendly, helpful and responsive.

Service was good with the exception of having to convince - glane0813

Service was good with the exception of having to convince service writer this was intact an rdu problem. Wasted a whole day reviewing suspension and steering. Very disappointed in the exterior cleanliness of our car at pick up

The technician Sequoia was the best. - Shaneeshepherd73

The technician Sequoia was the best. There was some miscommunication on customer service for my initial request however Sequoia was on it. I truly appreciate a technician like her.

I was very pleased with the service I received on my - Johnny

I was very pleased with the service I received on my truck. The technician Jose was very professional and did a great job. I will use this company again for sure.

Mikayla at the Irvine Autonation Ford Service Center is a - K

Mikayla at the Irvine Autonation Ford Service Center is a great partner. She is very attentive, listens and is very quick with her text messages. I have worked with her before and she continues to show that she really cares about people and enjoys her position.

Auto Nation took care of recall in timely manner and also - Thlehman23

Auto Nation took care of recall in timely manner and also discovered Addie problem which was resolved in minutes.

Quick and seamless great work. - MMILEY0

Quick and seamless great work. Will be coming back when needed. On time also a

Very friendly & attentive. - Kbarro

Very friendly & attentive. They serviced my vehicle in a timely manner. I also had questions for the features of my vehicle & was helpful to anser my question. I requested a driver to pick me up and he was really sweet.

Always having the best experince in service. - Lou

Always having the best experince in service. The people are friendly and easy to approach whenever you have issues on your car and they are trying their best to fix it. Good job and thank you!

The dealer did what he promised. - Siva

The dealer did what he promised. The dealer was in touch though out the service.

Great service and a nice service manager. - stangafner

Great service and a nice service manager. One guy was kinda grouchy when i was checking in.

I gave nany good experiences with this dealership. - HBRATTS

I gave nany good experiences with this dealership. Great people, great service. Very trustworthy and I highly recommend them.

I came in without an appointment and they were able to - Sherylb1

I came in without an appointment and they were able to work me in and get my truck back to me quickly. Thank you for your help AJ.

Had a great experience at Autonation Ford in Torrance - MarkMustang

Had a great experience at Autonation Ford in Torrance getting my 2018 Mustang serviced. Big thanks to the gentleman who helped me out—super knowledgeable, courteous, and made the whole process smooth from start to finish. It's rare to find someone who genuinely takes pride in their work and customer service these days, and he really delivered. Much appreciated!

Dan Di Giovanni , is my service representative, I've - Vinnie

Dan Di Giovanni , is my service representative, I've extremely satisfied with the service I received. I feel that Dan listens to the needs of the customer and he goes out of his way to make sure you're satisfied. I value the relationship, thank you.

They do a great job with diagnosing and repairing the - BOBBYSHAW521

They do a great job with diagnosing and repairing the issue the first time. The Service Writers are very professional and ensure the customers needs are met.

I am writing this review specifically for Mike Tinsley, - FordReview2024

I am writing this review specifically for Mike Tinsley, the Service Manager at Aaron Ford Escondido. I have had trouble with other less attentive Service Managers here before. However, Mike was extremely helpful and attentive to the utmost degree. He treated my car troubles like his own. Provided solutions to my truck trouble and worked with the third party extended warranty company to have my service fully covered by them. The team fixed and left my truck in great condition. Could not have asked for a better Service Manager!

Mobile Service took care of a couple recalls. - Joe B

Mobile Service took care of a couple recalls. All smooth. Initial service was delayed for some reason and then dealer eventually called back to book appt

Took my 2020 Fusion in for check engine light. - Pat

Took my 2020 Fusion in for check engine light. Couldn't be happier with the service. Daniel was my service advisor and he was very professional and kept in contact with me throughout the process. They even called me right back when we were disconnected. Repairs went quickly and were covered under warranty. Again I am very pleased with the service and everyone I dealt with at this dealership.

Excellent , friendly , fast service! - MoniqueL

Excellent , friendly , fast service! I appreciate that Dung called me upon arrival and called me when he finished.

Wow, they were great! - lillucci

Wow, they were great!. No problem making a appointment, and in and out the same day! Thanks Marin County Ford Service dept!

Had my horn work on once looked at an quote price - destinydec

Had my horn work on once looked at an quote price repairs were done fast an ready in 4 days very happy customer thank you Thomas

Marco was very helpful dealing with me and my car the - patriciajeanandheidi

Marco was very helpful dealing with me and my car the only thing wrong is the new way of not doing things not cashing a check credit cards 15% that was something that makes me not really want to come back to Ford I have always like Ford service but now I'm not sure of the tactics

We are extremely satisfied with the service Dylan - Trlchu

We are extremely satisfied with the service Dylan provided. His expertise in his line of work enhanced our experience at Fritts Ford. We love our new Bronco all “Beefed up” with new rims and tires. Thank you, Dylan for making us happy customers!

I was able to schedule my appointment the same day I - MPerkins

I was able to schedule my appointment the same day I called,, the work was finished sooner than estimated and they even delivered my vehicle to my house which I was not expecting. I was very pleased. I have 2 vehicles I bring for service both Ford and Lincoln

Excellent service, simple scheduling professional - Seabat1624

Excellent service, simple scheduling professional technician, convenient option better than surrendering your vehicle to a dealership for a day or more!!!!

I have been going to this dealership since I moved out - milvetmac

I have been going to this dealership since I moved out here, about 6 years, and I have not had a negative or frustrating experience once... I started out working with Malachi for my '21 F-150 and 18' Escape. he took impeccable care of me and the truck, accommodated my needs, and addressed every single concern I had while line itemizing them on my invoices. he ended up moving to a different dealership and recommended that I go to Christian from that point forward. I have only had the opportunity to work with Christian once since then, and if first impressions hold weight, I am in very good hands. He is very friendly and to the point. although my first interaction with him was a simple service, I was very happy with the overall experience, and will be seeing him again soon for recalls and a/c issues, so I will update my review after my next visit. overall, I have used KG purchase dept, service dept, and sales dept. and again, have not been disappointed. Everyone has been friendly and caring.

Carson is a rockstar. - John

Carson is a rockstar. Always getting it done, a true man of his word. I have no idea what he gets paid but a bump to keep him around would be a great business decision.

I called the parts department and this lady Nina helped - naomiruth315

I called the parts department and this lady Nina helped me make sure I was purchasing the correct parts and informed me of the cost and time it would take me to complete what it was my car needed to be done. I really appreciated the informative and promptly response that I received from Nina. She helped me with a lot of time of saving, thanks Nina!