401 California Ford Service Centers

Courteous,Knowledgeable,Timely & Friendly. - nathatatum7

Courteous,Knowledgeable,Timely & Friendly..Deserving of great acknowledgement & props..They will get you right when things go left..

Everyone is professional and friendly, I’ve been coming - CHARLIE.SPRUCE

Everyone is professional and friendly, I’ve been coming here for a very long time.

Excellent customer service from Cameron and the service - gdavidson802

Excellent customer service from Cameron and the service team at Gosch Ford. It is noteworthy that they offer concierge’s type service where they pick up your vehicle from your house and bring it back to you after service. Beyond that as soon as a recall came out, they called to schedule an inspection on the vehicle at my home, saving me more time.

I was very pleased with the service I received on my - Johnny

I was very pleased with the service I received on my truck. The technician Jose was very professional and did a great job. I will use this company again for sure.

To repair my car for mechanical issues, the dealership - Seth.michelson

To repair my car for mechanical issues, the dealership required some body and structure repair. The folks at the collision center worked with them to do the job. They kept me informed and did a good job. 👍

Excellent service and attention to concerns. - Stevewnjb

Excellent service and attention to concerns. Still waiting on recall parts and they will complete next week. Greg Murphy was great at addressing my concerns and following up. Thank you!

I went to AutoNation Ford with a problem with my 21 - Edward.f.kimball

I went to AutoNation Ford with a problem with my 21 Lincoln Nautilus the cooling fans wouldn’t shut off I tried here in Bakersfield and was told told that it was a 2 week wait. My wife and I drove 80 miles to Valencia with no appointment and I talked to Morgan and told her my problem she said I’ll take it to the back and tell them you’re waiting, well they fixed it and my hats off to AutoNation Ford and especially Morgan.

Nick was very helpful and thorough. - pete

Nick was very helpful and thorough. He explained what was done and what needed to be accomplished. The service was accomplished in a timely manner.

Nice dealership that agents are very professional and - jh4927

Nice dealership that agents are very professional and patient. They provided great service for my Mustang, repaired the engine issue

Always having the best experince in service. - Lou

Always having the best experince in service. The people are friendly and easy to approach whenever you have issues on your car and they are trying their best to fix it. Good job and thank you!

I use their mobile service and they’re great! - Oscar S.

I use their mobile service and they’re great! They help us stay on the road.

I came in without an appointment and they were able to - Sherylb1

I came in without an appointment and they were able to work me in and get my truck back to me quickly. Thank you for your help AJ.

I can always count on Elk Grove Ford providing - hrstanley21

I can always count on Elk Grove Ford providing exceptional and quality services. I had the works done on my vehicle and it was completed in the time as promised.

Mitch explains the process and repairs clearly. - mseacarp

Mitch explains the process and repairs clearly. He’s good about providing updates. I would use him as my advisor in the future.

I will start this off by saying this is my second car - jjweedman95

I will start this off by saying this is my second car purchase through this Ford dealership. My first vehicle purchase was flawless and the whole reason I went back to purchase a second vehicle. I purchased a Ford Explorer 2020 in February 2024. about a month and a half ago my transmission went out and after a bunch of fiasco and being told different things by different people I finally was able to find out that I did have the lifetime powertrain warranty and that I was covered. I took my car in June 30 give or take a day and they have not started the repair as far as I know as of now today’s date. I was told 5 to 14 days for a transmission repair is what it usually takes on average. I was told no loaner cars. They don’t have a loaner program anymore, but then I was then told that they would look into getting me a rental and would try their best to give me a rental or a loaner vehicle. well, so far I’ve not gotten help on either department and me and my fiancé and my two children have been using one vehicle and really don’t have the means to go and get a rental on their own as of right now, so therefore the dealership helping me out with this would have been a huge plus, especially with how long this is taken and all the crap that I’ve been told and had to endure through this process. I’m very unhappy this time around with the customer service and pretty much being told many things by multiple people there’s been a struggle to use one vehicle this whole time and to be told different things and different dates by individuals. *UPDATE* Well this morning I was contacted by Eddie from poway ford, and he ended up helping me and fixed the issues i was having. I appreciate him helping me get a rental and gave me the set completion date for my repair. I appreciate the extra effort to help come to a resolution time!

Ford Autonation Torrance CA did an excellent job and - Alvbravo

Ford Autonation Torrance CA did an excellent job and took care of my car’s needs. The service writer Jesse was outstanding and extremely helpful. He and the service staff were excellent.

Dan Di Giovanni , is my service representative, I've - Vinnie

Dan Di Giovanni , is my service representative, I've extremely satisfied with the service I received. I feel that Dan listens to the needs of the customer and he goes out of his way to make sure you're satisfied. I value the relationship, thank you.

Just want to say how much I appreciate Gus in your - evelyn

Just want to say how much I appreciate Gus in your service department. I have had my car in several times in the last few months because of my battery not holding a charge. Two years ago when the problem started they found out the mirror on the drivers side was causing the problem. That lasted a short time and then I was having the same problems. Put new battery in a couple of times. A week ago the same thing. They kept my car for 4 days and came up with an answer that the lights in my tailgate weren’t turning off. Have my car back now and am hoping this works. I 87 years old and need a car that the battery doesn’t keep going out. Gus has been so helpful and considerate. I had a new battery put in the first of July and it only held the charge for a month.

I am writing this review specifically for Mike Tinsley, - FordReview2024

I am writing this review specifically for Mike Tinsley, the Service Manager at Aaron Ford Escondido. I have had trouble with other less attentive Service Managers here before. However, Mike was extremely helpful and attentive to the utmost degree. He treated my car troubles like his own. Provided solutions to my truck trouble and worked with the third party extended warranty company to have my service fully covered by them. The team fixed and left my truck in great condition. Could not have asked for a better Service Manager!

Excellent , friendly , fast service! - MoniqueL

Excellent , friendly , fast service! I appreciate that Dung called me upon arrival and called me when he finished.

Brought F150 for The Works service. - DENNIS.E.MCMURRAY

Brought F150 for The Works service. Edgar did a really good job taking care of me and my truck. DMc. Altadena..

Arrived early for my appointment. - mannyfrancis

Arrived early for my appointment. Was warmly greeted and written up for the break recall. I was told it would take a few hours. I was contacted and told my truck was ready before the scheduled time. Great service. Thanks, San Leandro Ford.

Great people working. - WBENDICT

Great people working. Thought car would ready soon but they did a good job. My car is running great.

I was able to schedule my appointment the same day I - MPerkins

I was able to schedule my appointment the same day I called,, the work was finished sooner than estimated and they even delivered my vehicle to my house which I was not expecting. I was very pleased. I have 2 vehicles I bring for service both Ford and Lincoln

Excellent service, simple scheduling professional - Seabat1624

Excellent service, simple scheduling professional technician, convenient option better than surrendering your vehicle to a dealership for a day or more!!!!

We are extremely satisfied with the service Dylan - Trlchu

We are extremely satisfied with the service Dylan provided. His expertise in his line of work enhanced our experience at Fritts Ford. We love our new Bronco all “Beefed up” with new rims and tires. Thank you, Dylan for making us happy customers!

I have been going to this dealership since I moved out - milvetmac

I have been going to this dealership since I moved out here, about 6 years, and I have not had a negative or frustrating experience once... I started out working with Malachi for my '21 F-150 and 18' Escape. he took impeccable care of me and the truck, accommodated my needs, and addressed every single concern I had while line itemizing them on my invoices. he ended up moving to a different dealership and recommended that I go to Christian from that point forward. I have only had the opportunity to work with Christian once since then, and if first impressions hold weight, I am in very good hands. He is very friendly and to the point. although my first interaction with him was a simple service, I was very happy with the overall experience, and will be seeing him again soon for recalls and a/c issues, so I will update my review after my next visit. overall, I have used KG purchase dept, service dept, and sales dept. and again, have not been disappointed. Everyone has been friendly and caring.

Carson is a rockstar. - John

Carson is a rockstar. Always getting it done, a true man of his word. I have no idea what he gets paid but a bump to keep him around would be a great business decision.

I called the parts department and this lady Nina helped - naomiruth315

I called the parts department and this lady Nina helped me make sure I was purchasing the correct parts and informed me of the cost and time it would take me to complete what it was my car needed to be done. I really appreciated the informative and promptly response that I received from Nina. She helped me with a lot of time of saving, thanks Nina!

Corning Ford is the best dealership I have ever been to.... - GERI

Corning Ford is the best dealership I have ever been to. There was quite a few people there when I arrived but I was out of there in less then an hour and I didn't have an appointment. I know now the reason why is was crowed, because of their prices and how friendly they are. They were able to program my fob $45.00 cheaper then other places. Not only was the price cheaper then anyone else, they also reprogrammed the old fob that I thought was broke for free. They updated my system all for $140.00. Plus they allowed my dog to come in and everyone was so nice to both me and my dog. I will never take my car to anyone else. And when I decide to trade my car in for newer one, Corning Ford is the place I will go. I drove 2 hours to go to Corning Ford.