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All the staff at Derry of Ames were great. They gave us a... - TONIA.FAWN
All the staff at Derry of Ames were great. They gave us a good price for our trade in and the car we took home was clean and in new condition. That’s amazing as we haven’t always had that experience with other cars we purchase at other dealerships. Jim was friendly, funny, and very helpful. Thank you for a great experience.
Top Reviewed Specialists At This Dealership
Blayze was great to work with. He made the process of... - Nicole Krueger
Blayze was great to work with. He made the process of purchasing a new car easy. I couldn’t ask for a better salesman. Thank you Blayze
Great service! Great people! Amazing deals and trucks... - miguelfeliz1
Great service! Great people! Amazing deals and trucks quality!
Very nice crew in dealer , helping in every single step in order to accomplish the goal complete
They exceed expectations every time. Cannot say enough... - allansundermeyer
They exceed expectations every time. Cannot say enough about the employees in Elkader. From ownership to the service desk to the mechanics: all outstanding people
Dealer Alex was a nice feller to work with. He provided... - drbloem
Dealer Alex was a nice feller to work with. He provided good quality service. Answered question we had about our new vehicle. Thanks Alex for your fine service.
Quick and Efficient delivery and easy to work with. The... - sander602
Quick and Efficient delivery and easy to work with. The whole process of the purchase was a great experience. We will definitely be back in the future for additional purchases.
Best dealership to work with! Not only great sales staff... - jodier89
Best dealership to work with! Not only great sales staff but the service department is top notch!! Thanks for picking up my jeep and getting it fixed before the blizzard!! Love Wittrock Motors!!
Rich is absolutely wonderful. He goes above and beyond... - lmeisinger83
Rich is absolutely wonderful. He goes above and beyond always. Everyone that I have dealt with has been nice and accommodating. I can not say enough about the service departments at Edwards
Scott was wonderful!! He was attentive to our needs and... - wlackender
Scott was wonderful!! He was attentive to our needs and wants. He was straight forward and honest. We will definitely be going back to him in the future!
Purchased a 2019 Ram 2500 beginning of December 2020 Got... - dzgrove99
Purchased a 2019 Ram 2500 beginning of December 2020 Got it home and realized the front bumper had a large dent in it that we DID NOT SEE THERE when we looked it over before buying. After reaching out to Chris (salesman) numerous times by email, and also a phone call or two. Sent many pictures (one taken on their lot before taking it home. Was told by Chris he wasn't sure if they would do anything about it and waiting to hear from used car manager who was on vacation. This whole process has lasted a month and they have dropped the ball! No communication, no call back, no explanation.
Poor customer service. It is unfortunate that they don't seem to care after the sale is final.
Doug and the team did a great job. They had everything... - drrpm06
Doug and the team did a great job. They had everything ready for when I showed up. I would buy again and recommend making the stop out there.
Great place, Period l;kjs;fl;;l ;aldfk;l a ;lsfl;... - squeak4
Great place, Period
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Good experience. In and out quickly. Delivered vehicle to... - bbrownuni
Good experience. In and out quickly. Delivered vehicle to my home. Had a good inventory to pick from. Shane had car pulled to the front and ready for test drive.
Very helpful and patient well trying to help me figure... - getbewitched
Very helpful and patient well trying to help me figure out what i wanted to drive for the next few yrs. Thank you all very much....
Absolutely the best truck buying experience! We drove 6... - Moore's from Kansas
Absolutely the best truck buying experience! We drove 6 hours from Kansas to look at a truck and Dave had it ready and greeted us right away. The price was fantastic, and customer service was even better! We were treated like locals and even sent back to Kansas with a full tank of gas!! Well worth the drive!
Patrick took excellent care of us and guided us in the... - Amy Gonzalez
Patrick took excellent care of us and guided us in the right direction for the purchase of our vehicle. Appreciate the time Patrick and rest of staff took to take care of us.
Had my truck in for a recall air bag recall. They had to... - Steffes70
Had my truck in for a recall air bag recall. They had to remove the whole dash and replace the airbag. They got it done efficiently and quickly. The customer service was very good. Very nice people to deal with
A great feeling working with the folks at Vern Laures... - jeffroeson
A great feeling working with the folks at Vern Laures Auto. Throughout the process I was treated wonderfully at every step.
Dan my Sales Rep, Seth in Finance, Steph in Parts, Tom in Service all showed courteous and professional interaction. To top it off was the conversation I had with Perry as I walked out the door. All great people.
I like the fact that you can trust Tauke to be honest,... - K_K_Schloss
I like the fact that you can trust Tauke to be honest, tell you the whole truth about what you're buying, tell you what needs to be fixed on your current vehicle, and treat you with respect. This is definitely not the first experience I've had with Tauke Motors; I took my Dodge minivan there for service twenty years ago, and they've been servicing my Buick for a couple of years now. My daughter bought a used car there last year and she's thrilled with it. And the car that I just bought is the nicest one I've ever owned, and it was a good price. Mitch, Matt, and Nate will help you out if you need to buy a car (new or used), and Shane in the service center is just as nice. I highly recommend Tauke Motors.
Birdnow motor is the best everyone is so friendly. Had... - Janie Draker Randall
Birdnow motor is the best everyone is so friendly. Had my oil changed in n out before I could finish my coffee.THANK YOU Brad Kleepe.
As Always - pheasant
I have purchased many vehicles from Deters and as always they are the best dealership I have ever dealt with. From the sales to the service I could not ask for anything more.
There was a misunderstanding as to the type of tire that... - Piet
There was a misunderstanding as to the type of tire that was installed on my vehicle. The dealership called me, and in less than six hours the situation was resolved, with a complete explanation, to my entire satisfaction. The individuals were friendly and professional throughout, and insisted on making sure that I was completely happy with the purchase.
Gave us a better deal than originally promised. Had the... - Pat and Jay
Gave us a better deal than originally promised. Had the vehicle that we wanted. Then helped work out a key problem (mixup that left us with one key for our new vehicle and one to another vehicle on their lot) promptly and at minimum pain to us - even though we purchased our Compass long distance and flew in to get it - not discovering the key issue until we were over 1000 miles away.
Every time I go to Granger Dodge I have a pleasant... - Mlrisinger
Every time I go to Granger Dodge I have a pleasant experience. The staff is competent, courteous and professional. The prices are competitive. They have a good variety of stock and the facility is clean.
Years ago we made our first purchase at Turpin. We were... - PJ
Years ago we made our first purchase at Turpin. We were so pleased with them we switched all of our company vehicles to Dodge so we could continue to do business at Turpin Dodge.
Eventually our personal vehicles as well, and we have recommended them to family and friends.
They are all nice to work from the time you enter the door through the final sale, making a purchase easy and smooth.
We have also used the service department and body shop, again easy to work with, and the body shop does an amazing job.
Most importantly Pat is an honest businessman and we feel comfortable working with him.
We are happy we made the switch!!
Sanchez Landscaping, Inc
Martin and Patti Sanchez
Bought a car 3 years ago from the owners daughter she’ll... - HaveABetterCarFromABetterDealership
Bought a car 3 years ago from the owners daughter she’ll push any clunker they have on lot after some critical issues arose they did nothing but blame me even though I wasn’t only told that the driver side mirror needed replaced and that everything was in pretty good shape .. less than a year later the engine cradle was completely rotted out .. the passenger side tire had an issue with a leak the day I drove it off site .. the CD player was jammed and wouldn’t work (with a tester cd lodged inside) Do NOT buy from this place they will rob you blind with a smile on their face
I usually don't like to leave bad reviews but I'm about... - Tony.brandt415
I usually don't like to leave bad reviews but I'm about fed up. The sales person I worked with was great until the deal was done and he got his commission. After that he ignored my messages and calls. Then i had to schedule an appointment to get the bodywork done and fender flares put on (that I didn't want). Was told by their service department that the work should take 1-2 days to complete. I called on day 4 only to find that they had no idea whether the work had been done or not and that they would find out and call me back (still waiting for that call). I really wanted to enjoy my experience and return for business but I just don't feel great about the situation. Customer satisfaction should be rule #1!
Trade in - Tom
Well, went to trade in the wifes 2011 Ford Explorer today, nothing wrong 139,000 miles. Now at June 2019 and was told sorry your vehicle has a car fax report from a dealer repair at 30,000 says it was in an accident in 2013 two owners ago. Holy crap that's nice to know at least it was fixed correctly by a dealer, I think to myself. Their response is nope sorry, can't give you trade on what it's worth. It has orginal title. When did car fax rule between original title and salvage title?
Blew a sale - Fisherman
I told the salesman I was going to buy a truck. I showed him the one I wanted and asked if all the accessories came with it at the price he told me and he said yes. I signed the purchase agreement and planned to return the next day to pick up the truck. I got a text from the sales manager saying I would have to pay an extra $1500 for the truck because of the accessories. After several calls and their unwillingness to honor the agreement I went to another dealer who gave me a better deal on the same truck after hearing what I had been thru. I will never step foot on Dave Wright’s lot again. The vehicle was a 21019 Honda Ridgeline. I was not given the option to select Honda in the section below so I just picked one.
Worst customer service anywhere - lynchjj3357
Have had my truck to more times than I can remember for the same issue. They cant fix it. They keep tell me ford says do this ford says do that.Its the same thing every time. You can do the same thing and expect a different out come. They wont stand up to ford and say that does not fix the problem. Then when you raise your voice to them because you play their game long enough the tell you if you don't like like it take your truck someplace else when they have done all the work kind of hard to bring another mechanic in to the middle of a screw up. THEY COULD CARE LESS IF THEY FIX YOUR STUFF AS LONG AS THEY GET THEIR MONEY!
Brad Deery Motors