25 New York BMW Dealers

Easy phone transaction. - DZMARY60

Easy phone transaction. Friendly staff. Brad was a great salesman. Very happy with my purchase.

Best service department in the entire world They have the - markl311

Best service department in the entire world They have the best service staff on Long Island

Excellent BMW dealership! - Ludmila Cohen

Excellent BMW dealership! They offer complimentary service and free home delivery of the vehicle. The staff is extremely professional, attentive, and truly a pleasure to work with. Highly recommend!

We purchased an X6 this week from Marcus - our second car - Yvonne H

We purchased an X6 this week from Marcus - our second car from South Albany. Literally the best dealership to work with from beginning to end. The process was easy, efficient and quick. Marcus could not have been better or easier to work with. He was honest, forthcoming and very responsive. Based on my experience buying numerous cars over the years, this is the best BMW dealership in the area - no question!

Bill cares about his customers and always goes the Extra - papadj22

Bill cares about his customers and always goes the Extra Mile to insure they receive excellent service!

Never have a problem, always satisfied with service, - grammer45

Never have a problem, always satisfied with service, vehicle is always clean inside and outside. Highly recomended to other BMW owners

The dealership provided one of the best car-buying - efischler

The dealership provided one of the best car-buying experiences I’ve had by far. From the start, Dennis and Amberlyn were an absolute pleasure to work with. On the technical side, Patrick stood out with his thorough knowledge and clear guidance in walking us through the vehicle’s features.

My first time getting a car from Shirley she was very - baotingqiu1990

My first time getting a car from Shirley she was very nice Michelle also helped me a lot

Outstanding customer service with extremely attentive - bkuz

Outstanding customer service with extremely attentive individuals in both service and sales. Would highly recommend for someone looking to purchase a BMW

Very friendly sales and manager. - francium223

Very friendly sales and manager. Excellent experience. We felt the staff understood our concerns and addressed each.

Jose’ is the best. - Jkschool

Jose’ is the best. Kind and a great representative of the dealership . The option of coming to my workplace keeps me coming back to you

I recently placed an order to lease a custom 2026 BMW X3 - Malcom

I recently placed an order to lease a custom 2026 BMW X3 M50. I hate car dealership experiences and prefer online transactional interactions. Maggie Chu at Competition BMW was amazing. Answered all of my questions, was always to the point, did not try to steer me towards anything I was not interested in and simply made my entire experience fantastic. Please see/email Maggie if in the market for a new BMW. My first foray into the BMW family exceeded my expectations. Thank you Maggie for a wonderful car leasing experience.

Excellent service by Eli Cucullo—friendly staff, quick - Ndominicus1

Excellent service by Eli Cucullo—friendly staff, quick turnaround, and fair pricing. Needed to change a tire and they took me right away. Highly recommend this dealership!

Arbion was awesome and gave me all the information I - anthonylapoma

Arbion was awesome and gave me all the information I needed. There were zero games and the price quoted was the price I paid. Everything was done within 2 days and I couldn’t be happier. Arbion on the team at Mt Kisco will take great care of you!

On April 14, 2026, I brought my BMW 430i coupe in for - altima09

On April 14, 2026, I brought my BMW 430i coupe in for regular service, to repair a recall and for my NYS inspection. I met with advisor Daniel Lakousta for this visit. I also received a loaner car, as Daniel told me that my car would not be ready until the following day. I had received the video of the inspection. On the 15th, I met with Daniel and he went over the car inspection with me. While the tread on the front tires would pass inspection, the numbers were low and Daniel suggested that I consider replacing both. When I asked how long I could go before replacing them, he thought they should be replaced before the winter. This is what I decided to do, asking Daniel if he would follow up with me in August. I was actually surprised when he said he would. It was discovered during the inspection that one of the back tires had a blowout and had to be replaced. I remembered that I had taken out a tire/wheel service contract when I purchased the car, but thought it was for 3 years. Daniel called to check on this and found out it was a 5 year contract that expired in 2 weeks, so there would be no charge for the tire. He then checked the wheels, and suggested that I also have them repaired. Of course I agreed, again at no charge. The loaner car was used until I was able to get my car on Tuesday, April 21st. Having had a rather bad experience with the advisor I had last year, Daniel was a pleasant surprise. He answered my questions, was patient and understanding of my concerns. I also purchased a 2 year Ultimate Care Agreement which resulted in more questions and Daniel answered them as well. I hope Daniel will be available to assist me when my car needs service in the future. And yes – Daniel did make a note to remind me about the tire replacement in August! I greatly appreciate this kind of service. It was a pleasure doing business with this young man. Linda Santoli

Just purchased another BMW X3 … as always service was - Bjohnjiggs

Just purchased another BMW X3 … as always service was great. We were helped by Jesse Bush this time and he guided us through the process, especially all the new technology. Jesse is an easy going guy who made us comfortable with all aspects of completing the deal. He is very knowledgeable on the vehicles and clearly described and explained the various features. Very responsive to our questions and put his answers in ways we could understand and relate to. Also, Ronnie Conover was very helpful in listening to what we were looking for in a new X3 and finding the vehicles that matched and introducing us to Jesse. And also to Augie Prager who got us started with a test drive and a lot of info in an earlier visit to the dealership. First bought a BMW at Keeler in 1996 - also a Honda or 2 and 3 Mercedez - will no doubt return the next time we are shopping for a vehicle.

My daughter and I had a good experience with BMW repairs. - Kourtney

My daughter and I had a good experience with BMW repairs. Shout out to Anthony Abrams!!! he was awesome, and very professional . He keep both my daughter and I up to date when the part was coming in and how long. There was a little set back when the part came in but nothing major. BMW GOT MY VOTE!!! Thank you Anthony u are the best, I don't care what they say about u!!!! (inside joke) I highly recommend this place!

Not every great customer experience happens when things - capsule771

Not every great customer experience happens when things go perfectly— it’s what a team does when something doesn’t go as planned that truly defines them. I recently purchased a 2021 BMW 330i xDrive from Hudson Valley BMW on March 11, 2026. The buying process was seamless, and the team was professional, knowledgeable, and attentive from the start. Shortly after getting home, the engine light came on—something no customer wants to experience. But what happened next is exactly why this team deserves recognition. From the moment I reached out, they responded immediately, reassured me, and took full ownership of the situation. They acted quickly, communicated every step of the way, and made sure the issue was resolved efficiently and to my satisfaction. That level of accountability and care speaks volumes. 👏 Huge thank you to Sebastian Bravo, Landers Lance, Chase Cimorelli, and Anu Singh for going above and beyond. This is what true customer experience looks like—standing behind your product and your customer, no matter the situation. It’s also a strong reflection of the standards associated with BMW. Great teams don’t just deliver when things are easy—they show their value when it matters most. #CustomerExperience #Leadership #Accountability #BMW #Teamwork #Excellence #CustomerService #Recognition

Purchase - Chris

Start by saying I've bought many cars over the years im truly impressed with jason and how he brought his A game to the table truly the best car buying process I've had

Their service is the worst. - cu505

Their service is the worst. Don't ever expect a return call. After six calls with no return call, I am considering saying farewell to future BMW purchases.

I bought a 2021 BMW M440i xDrive with 21k miles. - jamesjlazos

I bought a 2021 BMW M440i xDrive with 21k miles. Maddie was my sales rep and ALWAYS will be, I've been dealing with her for years, in the business for a loooong time and no wonder why. OCC BMW has something special, I hope their other advisors deal with customers in the same fashion, absolute professionalism, and courteous, and not there to just get Rich off of you. She understands the importance of Repeat business and relationship building naturally. That's a rare fines today and the car business. Go see MADDIE!! you won't be upset.

I had to bring this to everyone notice atleast my fellow - Reddy

I had to bring this to everyone notice atleast my fellow BMW owners as I'm betrayed at this dealership. I drove BMW X5 for 12 years and went for a service as this dealership accepts BMW value service. I was lured into a new X7 deal in May , 2022 and received a purchase agreement close to 100K. I waited almost 4 months to take my build on my name with fully loaded packages as per our family desires for the next 10 years. I took an insurance quote from State Farm and also auto loan from my credit union. Even in September when my new vehicle was about to be delivered from BMW NA, received purchase agreement and was told to pick the vehicle once it's delivered to this dealership. All of a sudden, I get a call from the sales manager whom I trusted throughout the deal that they don't want to do business with me. I sent email to GM and no response for not delivering my vehicle. Reported to BMW NA as I feel like I was discriminated at this place and they kind of took it easy as well and no control on their dealerships. I don't want to leave this matter and take it to the concerned authorities as much as I can so no one else should face this worst experience I faced . Now, I ordered my vehicle through another BMW dealer in September and had to wait another 4 months to take delivery. All of a sudden BMW took away Dynamic Handling Package , the only reason I built vehicle through these dealerships and now I had to take my car without this package which I waited for several years to be part of base X7. If I had to buy the X7M which has DHP as standard package, it would cost another 20K extra. I not only lost my time , money and good interest rate with my banker due to all this apart from driving with a single car for 8 months with kids activities and jobs. So, never ever build a vehicle with this dealer and also with constant changes by BMW NA in removing packages for unknown reasons. Hope you all understand my pain and consider my review before getting into any kind of deal. I can add all the proofs if anyone thinks I'm not telling a true story here my dear BMW friends.