Dear Andrew,
I wanted to take a moment to express my - Toni Sullivan
Dear Andrew,
I wanted to take a moment to express my sincere appreciation for the truly outstanding service I received from you and the entire team at East Hills Chevrolet. The entire process, from start to finish, was nothing short of exceptional, and I am genuinely thrilled with my new vehicle.
What impressed me most was your dedication and resourcefulness. When other dealerships struggled to locate the specific Tahoe I desired, you not only found it but ensured it was exactly what I wanted. You truly proved to be a man of your word throughout the entire transaction, which is something I deeply value in customer service.
Furthermore, the level of personalized service you provided went above and beyond my expectations. Coordinating the pickup of my old Tahoe directly from my location and then arranging for my new vehicle to be delivered to me by Tyler, a member of your team, was an incredibly thoughtful and convenient gesture. It made the entire transition seamless and stress-free.
I was also very pleased that you were able to keep my monthly payments consistent with what I was paying for my 2022 model. This attention to detail and commitment to securing the best possible outcome for me truly cemented my positive experience.
It was an absolutely amazing experience all around, and I am delighted to be a customer of East Hills Chevrolet. Please extend my thanks to everyone involved, especially Karen. I will certainly be happy to refer friends and family to you, confident that they will receive the same high standard of service that I did.
Thank you again! Toni Sullivan
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