Almost completely efficient - PAMFRENCH27
When I arrived to pick my car up, after completing paperwork, the young girl handed me my keys stating someone will bring your car around in a few minutes.
It took me a few minutes to realize I had my own keys so how can it be brought to me. I pointed this out to her, she told me to go outside and push the alarm to find it. I did,come back inside asking if I am supposed to find it and leave or what.
“Just keep it alarming and I’ll tell someone”
It seems this method of finding my car is...ridiculous.
Top Reviewed Specialists At This Dealership
Service - Batman22
These people really care and know about customer service!! John went way beyond the call Of duty and I didn’t even buy from Melton.
Recall service - charger orange
I’ve always gotten really good service there. The employees are always nice and friendly.
We have bought our vehicles there for years. I always get good service.
Best service, hands down! - cnbash
We purchased my truck here, and the whole experience from Sales to Service has been amazing! Special thanks to Nate for all of his help! We're a Dodge Family, and this dealership has every other one beat, hands down!
Great Experience - DKerins
The whole team was awesome and very professional. Jamie was very personable. I love the new truck and appreciate the help getting me what I needed and wanted.
If you go in tell them Dakota sent you!
Internet Sales Manager
ALLAN COLEMAN - BIG-DOG
My wife and I were out driving rt 66 and as we came into Chandler we noticed Patriot Chrylser so we pulled in to just take a look at the new Jeep Wranglers. Allan Coleman promptly met us outside and was very knowledgeable of the vehicle we were looking at. Allan answered every question without hesitation and was very courteous during the time we spent on the lot looking for our next purchase. Thank you Allan Coleman and Rob Mitchell for your extremely pleasant attitudes during our visit.
Good Pricing - Shawskie14
Pricing was competitive and the people that worked there were very nice and accommodating. The truck was as nice as it seemed in the pictures.
Director Of Internet Sales
Ralph was great. - russellj0
I highly recommend dealing with Ralph. He was 100% open and honest. He even contacted me a few times after I made my purchase the make sure was still pleased with the vehicle I purchased. Hes a great guy and I will definitely deal with him again and recommend him very highly.
So blessed! - dawgssr08
They work with me and my not so great credit. It’s been a wonderful experience. I couldn’t ask for a better hometown environment and experience.
General Sales Manager
Look no further than Patriot for your next vehicle! - Christygleason
I had a great experience at Patriot of McAlester. Kyle Baker put me in my dream vehicle. If you are in the market for a new vehicle go to Patriot and ask for Kyle! He will help you find what you are looking for!
Great place to do business - Sandi
I came to this dealership with no intention of buying from them. I was invited to test drive a Jeep I liked with absolutely no pressure from the staff. Then when I decided I liked what I saw, the finance people were very straightforward and told me interest rate up front at my best rate. I was very impressed. My nephew, who doesn’t have the best credit, was also in the market. They worked with him to find a way for him to fianance and helped him through the process to fix his credit. These folks are honest and genuinely interested in treating customers well. I will be a lifelong customer and highly recommend Crown Auto World!
Very professional and helpful whatever we have needed done. - Jonathanfreeman7
We have always been treated very nice by everyone and they have always been very thorough with our vehicle. We had a recall and they were very efficient in getting it fixed.
Easy process great GM - Ftf
Everything was very easy. Process was smooth except for this survey which is clunky and demanding. I think highy of the dealer biut wouldn’t advise taking the post sales survey
Very patient and did not pressure us to buy - JadedCarBuyer
Rik was very respectful of our time and our needs. We found a car we liked on TrueCar and Rik got back to us within a day. He had the Hyundai Sante Fe we were interested in pulled up and ready to go when we got there. We looked at the car, he walked us through the features, we test drove it,and had some more good discussions about that SUV versus some other similar vehicles. We thought we might go check out another model ( at a different dealer) to test drive before making a final decision, and Rik got us a nice print out of the price, dealer fees, his card, and carfax report to look over with no pressure or hurry to even buy the car that day. After a stressful experience earlier that day with another dealer who kept trying to strong arm us into buying a car we really appreciated that and how upfront he was with all of our questions on the remaining factory warranty. His knowledge and professionalism totally won us over and we decided we wanted to buy that car right then and there and not bother looking elsewhere to do business. No weird head games, no crazy negotiations, just here is the price, here is the TTL, and our available USAA discount. Simple, easy to understand. Richie over in finance was also amazing, we really loved being able to see all the additional warranties and services on that giant iPad where we could clearly see the costs, loan terms, options/details, and ask questions about all the services. Our 14 year old was in the office with us and even she was impressed that she could understand the conversation and what we were getting with the car. I feel the pricing was transparent, we were getting a great deal, and Richie was even able to find a loan with a better interest rate than the pre-approved offers we had in advance. Night and day difference between South Pointe CJDR and that other dealer! We will be back in the future when its time to replace our other vehicle or purchase a car for our kids. That was by far the smoothest car buying experience we've ever had.
Great Service - Sweet16
We had a great experience with Jimmy as our salesman! No pressure to buy and he worked to get us exactly what we were looking for! Fantastic experience.
Not the best. - badexperience
The only thing i can recommend about this dealership is the salesperson, Joaquin. He was extraordinary. I came in pre-approved so it didn't take long for me to find what i wanted and get to the financial department. When i was asked if i wanted an extended warranty i specifically stated no. I have never bought one before and never will in the future. So after signing papers i looked at the contract and what did i find? $2500.00 had been added for an extended warranty. The financial officer wanted to argue with me and try to tell me i was lying when i said i didn't ask for it. This experience will be shared with all my internet friends in warning of this dealership.
Showed up with no appointment and was seen immediately. - Poppy
Went to dealership and was greeted by Luke. After a short wait he came out to me and told me what was wrong and how much it was to fix.
Vehicle repair - Jbjbjb42
Antonio, David, and heather did a great job of working with me. I will be returning to this dealership for any future needs. I would urge you to use this dealership as I have used David Stanley Dodge and they were terrible. The switch has been seem less and easy.
Horrible customer service - Mommap05
In February of this year my family and I were in the market for a vehicle following an accident that totaled our family van. After researching numerous dealers we decided on Seth Wadley due to some recommendations and looking at the seth wadley promise. At first we had no issues, we started the papers with Kaley, and specifically stated that we wanted the extended warranty which would bring our bumper to bumper out to 100k miles. A week after signing we were told that they were able to get a better payment for us and would need to resign the papers. Our salesperson was kind enough to bring the papers to our house as to not load all the kids up and inconvenience us. One day as I was filing papers away I took the time to review and could not find where the extended warranty was located. Last month I contacted Kaley and asked if in fact we did have it and she stated yes,that she saw it in her copies...she was nice enough to say she would have accounting send me a copy so that I could see where. One month later still nothing. After numerous messages for someone, anyone to help with this issue I have filled a BBB complaint. Do not waste your time with this dealer, you would have better luck with a small no name dealership...talk about a wolf in sheep's clothing.
Really Bad Service Department - gwillis382
Horrible service department. Have purchased two jeeps from them but never again. Service department cant even get you in for oil change and minor seat adjustment. Attitude of service lady was that she could care less.
2003 chevy silverado - Greg 03 chevy
Found a 03 chevy silverado on line at kyle edwards auto dealership. After speaking with a sales person, Shonte who was very friendly and knowledgeable, I proceeded with purchasing the truck. I live in Kansas and the dealership is in oklahoma and they delivered it to me at no extra cost. Not many dealers out there that would do that. When I got the truck there were a couple of issues that I relayed to the manager and they were willing to help with the cost. Great group of people willing to go that extra mile to make the customer happy. Would highly recommend this dealership to friends and family.
Bait and switch - Cargirl
Responded to ad on Car Guru this morning! I talked to two people who told me the car advertised that we were looking for was on the lot and had not been sold. We immediately drove 100 miles to see the vehicle. Upon arrival, we were immediately told by a Sales Rep that the car was sold yesterday. Some nit wit thinks this helps business! I do not trust them. Would not buy from them, Noticed ad is still on Car Guru! Buyer Beware!
Poor Service - Andy123
Arrived at the service department as soon as they opened (7a.m.) for the express lane oil change. Nothing express about it. Took an hour and a half for an oil change. That is only because I asked they pull my truck down so I could leave, and then miraculously my truck was done in 15 minutes. They had about 12 bays (some still empty) and I was the 6th or so car.... Should not have taken that long. It is either false advertising or poor management, either way something needs to be fixed. I will not go back. On a positive note my service advisor was friendly and professional.
The very worst experience ever! Pm me &I'll enlighten you! - Adrianlj
Since November had been looking for a car. My salesman was great & very compassionate. However sales manager is not worth an ounce of your time,He will not negotiate, huge ego & I feel sorry for the people & salesman who work for him.Do NOt Gor hersir you indeed will be ripped off.Bob Moore,Stanley,Big Res sports is the place to go.these people truly are crooks. If you don't believe me, pm me& let me e lighten you!
BEST DEAL IN TOWN! - TammyFewell
Rodger Creager best deal in town try out Barry Sanders Supercenter buy you a Dodge today!
Great experience and friendly service. Shop today. Go Pokes!
Easiest purchase from a dealership I have ever had! - JL
My wife and I went in looking for a used vehicle. We left with a new one for the same price we would have walked out with the used one. The customer service was great. We had to wait on the finance guy, which always happens at a dealership, but everything was perfect. I could not have been happier with this experience. Skylar, our salesman was very professional, and Bryce, the manager, was as nice as could be.
They will steal your money. Beware - Rich8450
Do not buy an oil service contract from this dealership. They do not honor it. They stole $210.00 from me saying my contract was expired. Problem is they did not tell me there was an expiration date on the prepaid oil changes. They do not care about their customers.
Trying to sell a death trap! - okbuyer123
On Saturday, 7/21/18, I called Roberts Dodge to check on a Lexus RX400h they had listed. The car was still available, and the salesman — Phil — told me it was just an older, high-mileage vehicle, hence the "wholesale to public" pricing. I drove 45 minutes to look at this vehicle. I arrived, and Phil was upfront that it needed a brake job. I asked if it was safe to drive. Oh, sure, of course, let me get the key. First, it wouldn't start. He jumped it and promised to have a new battery installed immediately. He then started saying the brakes were probably fine if the rust on the rotors were to be removed. I got in it, and there was a horrible, high-pitched squeal in the cabin. I asked what was causing it, and he said he didn't know but to put the car in gear and see if it stopped. It didn't. I drove it about 5 feet and gave up. He asked me to park it between two trucks and behind another vehicle. I did so, and when I hit the brake, NOTHING happened. The car coasted to a stop, but there were NO BRAKES WORKING ON THIS VEHICLE. I see the Lexus is still listed today, 7/24/18. Apparently, there's no law against selling a death trap.
Brand new 3500 ram - Silverram18
Ive had it only one month and its been in service dept at chickasha 3 going 4 time tmrw. The employees are inexperinced and the so called new service manager informed me maybe i should take it to duncan! The only decent one there is woman at service desk who pushed thru for me to get a loaner truck so i could keep working for when i come back in cause they will need it for awhile and cant figure out whats wrong. In past have stuck me in a chrystler 200!! Really bought the truck for stupid amount to make living not try to stick welder in truck of a car. I thank her. And for the salesman he informed me he would find me another truck to replace this lemon then came back and started saying the loan on a new truck would have to go under my dad instead. Tho i already had a loan on this new 2018 ram. He is not very smart and i would never recomend chickasha byford to anyone!! Prob gonna turn to filing it lemon thru the lemon law it looks like.
Very poor and dishonest management - Apostlepaul82
Very dishonest sales management and I would not recommend this dealership because of their dishonest customer service attitude. Hoyte says sell 'em! Just be honest with my customer's!
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