Truck electronics stopped working. - Thughes
My truck was towed to Landers, and in 15 minuets a repair man was investigating the issue. He found a plug under the dash that had come unplug leaving my truck inoperable. Had me back on the road in no time.
Top Reviewed Specialists At This Dealership
2015 challenger - Claremore car
From the phone call to driving it off the lot this car buying experience was as good as it gets. My only regret is I didn't have 42K to buy the Super Bee also. Thanks Mark and Gregg.
Excellent service - 302trackloader
From test drive to car purchase and after these guys are great very helpful and informative I'd recommend this place over anybody else I got a great deal I'm very satisfied with my experience
Internet Sales Manager
Internet Sales Manager
Will Work With You - Newdept
No pressure. Worked with us to get our payments where we had to be. Had been told prior to make an 1 hour and 45 min drive the van would have rubber floor mats. We made the drive and learned the vehicle did not have the mats. The dealership was HONEST and admitted it was a mistake on them and included the mats free, which was an add on. That alone made us want to do the deal and future deals with them. You will not find many company’s that would do that. Give them a try.
Great staff and exccellent service. - #Lovinmycar2018#
The staff here is very friendly, excellent customer service, they listened to what I was wanting and got me into a vehicle with everything I was looking for.
Excellent customer service. - Sheets.Tiffany
Brian made sure my fiance and I were completly 100% satisfied with everything before we left. Answered all questions, very kind, curtious, and he did not try to talk us into anything we didn't want like most places. The first car he found for us was the one we took home and we couldn't be happier!! Wonderful salseman, great dealership, I couldn't be more happy with the decision he helped us to make!
Amazing - Edwin Espinoza
Go and ask for Chris Watts! Amazing salesman, asked how much we wanted to spend and what kind of car then from there he worked his magic. Plus, they offer a lifetime guarantee free of charge!!!
Came here because I was sitting in negative equity on a vehicle I currently had and just when I thought there was no hope, Chris calls.
Very professional understood our finances and made it happen for us.
Will be buying ALL of my vehicles from here because of him
Will Parker is Patriot - ColeEnsey3
With bringing in 2 vehicles to trade in for you Dearth (Will) tackled It 2 days prior before i showed up to the dealership so we could be ahead of the game. Then once the process started he knew exactly right where i wanted to be on monthly payments and him and Chris worked and worked crunching everything they could to get me out with the best deal and both sides feel accomplished with me getting the ride i wanted and those guys getting a repeat customer. I highly recommend Patriot to anyone looking to get an awesome deal and the best customer service!
Very professional and helpful whatever we have needed done. - Jonathanfreeman7
We have always been treated very nice by everyone and they have always been very thorough with our vehicle. We had a recall and they were very efficient in getting it fixed.
Very Quick, Easy & Painless Car Buying Experience - BillieDawn
Friendly, courteous, helpful, knowledgable staff. We took our car into Service for an oil change and bought a second vehicle from them this year! The service dept is awesome, they got us in an out quickly and checked our vehicle out to make sure all systems were in check. I love the family atmosphere and was made to feel at home. Our sales rep, Curt was very patient with us while we chose a vehicle. Matt and Cash, used car managers ensured our transaction was as painless as possible. Stephanie in finance is also a jewel, our paperwork was handled very quick and efficiently. Curt made our car buying experience very smooth, satisfying and fun! Thank you all!!
Excellent experience! - mkc
It was not a long drawn out experience. Lane King met me at the door. I told him what I wanted. He was very knowledgeable and the complete transaction took very little time! Yes, I would recommend Lane King and AutoMax in Shawnee !
Worst car buying experience ever - Liars/Cheats - Unhappy Customer
On 2/5/2018 below zero temperatures the wife and I went to Bob Howard CJDR to purchase a basic Jeep with one required option, air conditioning. I read over the window sticker and didn't see air listed. The salesman lied to me and said air was included in the 23B package which was listed on the sticker. I thought nothing more of it. While test driving the vehicle my wife turns to salesman and said it has air conditioning right. He affirmed it again. He is a liar and his name is Kenyad Blair. We purchased the vehicle and didn't need to use the air until the temperature reached 80 degrees. This is when we realized that we had been lied to. I called Kenyad Blair and reminded him that the only option I required was air and told him to talk to his supervisor about making it right - he didn't sell us the vehicle we wanted. We go into the dealership to speak with someone about getting a vehicle with air. Enter an arrogant, rude, and sorry excuse for a general manager (if that is his title), by the name of Jeremy Bird. He starts off telling us that Kenyad has no recollection of any discussion about air conditioning. This really upset us for management to believe the liar over the wife and I. He also was offering us $4,000 less for a vehicle which had less than 500 miles and was still new. We agreed to look a a more expensive model but every offer they made was us paying $4,000 more. We left very dissapointed that the dealership is so concerned with screwing over its customers and care less about customer satisfaction. DO NOT BUY from these people, no scruples, integrity, or pride. Do not recommend Bob Howard CJDR.
High prices and make people pay right here rags and bolts - Dob
Why should we pay for your hand cleaner bolts and rags and stuff. Everyone else pays for there work supplys.. Why the he'll should I pay you. If I need this at the time you would of not got my work...
Amazing customer service - Ciera123
These employees actually seem to care about the customers rather than just selling a car. I went to a few other dealerships before this one and was not satisfied whatsoever. They took the time to show me all the perks of the car I was interested in where the others did not. They made sure that I was happy with what I was taking home as well as the price. In the future when I’m ready to buy a new car I will definitely consider them again.
Best New truck Purchase experience - Clayton K
Purchased a new Dodge 2500 4x4 Diesel from Andrew Davis at Seth Wadley dodge . I shopped everywhere from Texas to Oklahoma. Could not be happier with the price, salesman & experience. They had exactly what I wanted at a price I could afford.
They should call it "Bait & Switch Autoplex" - Charlie Rodz
They have a couple of websites running with different prices. Then when you show them the website with the price you want they say that website is not working. Of course it's the website I requested information through and they called me !!! Big waste of time.
I like how below you say "DealerRater reserves the right to blacklist the dealership and post a consumer alert on their review page."
I wish you would. They must have a heck of a turnover because I spoke with 2 sales people and 1 manager and none of them have their names on your list of employees.
I spoke with Jackie first who said she was going to send me pictures of the vehicle and ended up sending pictures of another vehicle about $5000 more expensive.
Then I got a call from John Shackelford who kept telling the the website I got my prices on was not working then tried to explain how the new website shows an additional discount. Even his new website was wrong.
Then finally I got a condescending voicemail from Justin Hammond who said he was a manager and I needed "help navigating the website". What I needed was for them to sell me the truck ads the advertised price on their website and not add thousands of dollars more.
I hardly ever write something like this but trying to buy from this dealer was a colossal waste of my time.
Every body respectful and patience. Professionalism all time - Pdiaz
Heath Cook. Honest guy. Always trying to help. We need more People like him on sales. Every body respectful and professional even after purchase. Thanks for help
Ripped of my family, won't make good...Lemmon Law - James Lefler
Long story short, we traded a brand new 4 door jeep that we paid cash for for a used pickup and a motorcycle that they had on a lot. I did not want my brother to trade but he decided to do it anyways. long story short, we traded a brand new four-door Jeep that we paid cash for 4 a used pickup and a motorcycle that they had on a lot. I did long story short, we traded a brand new four-door Jeep that we paid cash for 4 a used pickup and a motorcycle that they had on a lot. I did not want my brother to trade but he decided to do it anyways. He found out why I don't like dealerships when he went to fill up his gas tank the first time. Come to find out, the dealership had the truck for a while and used it for driving. When you fill the tank up the filter had been ruined it's a known fault on these trucks and this one was completely wrecked. The fix is about 1100 or more dollars and the dealership did not want to touch it. Finally they decided to help him with the cost but then backed out at the last minute when they found out how much it would cost them. They did the bait and switch on him and won't even correct the issue with the truck. He treated them a perfectly fine vehicle for one that has scratches on it, way more miles, and broken parts... Overall, I think they got the upper hand as they always do. This dealership is not honest. If you read this review and use them anyways it's because you don't care about your money and that would be your decision to make. My advice as a regular guy is to go to a private seller and pick up the vehicle you want used. The chances of it breaking down are the same as a car lot vehicle. The only difference would be, the dealership is going to over charge you to fix it when it was their problem to begin with. It does not cost much to find a good honest mechanic in your area and have him work on any issues that your car has. We pay cash for all of our vehicles and do the maintenance as we go. If you spend about 5 or $6,000 you can get a good used vehicle and it's affordable. You don't need a brand new $60,000 car that just going to break down like the rest of them. Don't let these dealerships rip you off they have gone too far they're almost as bad as the government... Shame on you dodge of Ardmore Oklahoma
2003 chevy silverado - Greg 03 chevy
Found a 03 chevy silverado on line at kyle edwards auto dealership. After speaking with a sales person, Shonte who was very friendly and knowledgeable, I proceeded with purchasing the truck. I live in Kansas and the dealership is in oklahoma and they delivered it to me at no extra cost. Not many dealers out there that would do that. When I got the truck there were a couple of issues that I relayed to the manager and they were willing to help with the cost. Great group of people willing to go that extra mile to make the customer happy. Would highly recommend this dealership to friends and family.
phenomenal sevice! - SugaHill
This was my husband and my first time buying a car and we where very nervous, we have a young family- and it's scary when you think about the financial dept. your about to get yourself into. I prayed for guidance before each of our visits to different dealerships- we had been to several dealerships around the Oklahoma area- - and nothing ever fell into place... either the salesman wasn't genuine ( we had some try to double talk us) or just had a closed ear to what we wanted/needed. We walked into Bob Moore- Mr. Cecil wasted no time- he is very professional and honest. My heart felt at ease during the whole process- from selecting a car to payment plans. He listened to what we wanted, what we needed, and our worries.They made us feel like family and we left the dealership confident that we made good decisions. We are blessed to have had that experience with Bob Moore on NW. Expressway - all the associates I've come in contact with have exceptional customer service and integrity. David Holder and Benjamin Huntley- took care of my service visit like Champs!!! you guys are awesome! And believe me - anyone and everyone I know that is thinking and talking about buying a car- I am the first to give my testimony!
Painless and Pleasant Buying Experience - Jackson86
Antjaun and Tracey were fantastic. Antjuan never made me feel like I was being pressured into purchasing a new car, which I greatly appreciate. I've had horrible experiences in the past, at different dealerships, that have made me dread the whole process all together. I greatly appreciate how patient Tracey and Antjuan were with me. I will definitely be sending my friends and family your way.
Thank you so much! I'm loving Jeep life!
Don't trust these crooks. - Notimpressedatall
They refuse to honor their own advertised prices. They are liars who do nothing but play games. I don't understand why they don't seem to want to have satisfied customers. Maybe they think they are actually fooling everyone.
Would never recommend this place- crooks! - Courtney
We cleaned up the vehicle we purchased and noticed significant hail damage to the roof. They kept the vehicle dirty so we would not notice.and shame on us for trusting they would be home about the vehicle hey were s loving. They did no disclose this hail damage. We were ripped off completely. They also did not disclose the repairs that actually were fixed.
3rd Car Purchase - Jeep17
This has been the 3rd purchase from this Dealership. So far so good my last Salesman, Alfredo, worked so hard that day along with others and I have to say he was terrific! I hope my car buying experience remains this way and I will tell others to drop in and check it out.
BBB rates this Dealer with an F ! - Dave
After spending over a hour and finally agreeing to their advertised internet price of $4800 plus a $309 "lot fee" my salesman Jack, who is great, came back from presenting my cash offer to the Owner and the New Sales Manager and they refused the sale, and raised the price of the car to $7000.
Again BBB rates this dealer with an "F"
Great Customer Service - Sean Sheppard
Shot out to Big Rob, Ryan McMahon, and the whole LCJDR team. They took really good care of me. If you need a vehicle that is where you need to go.
No customer service. - Angry John
I guess this dealership does not like to sale cars etc. They never call you back. They advertise they can get anybody financed, but I guess they do not want to take the time to try. You do know not everyone has the greatest credit , life sometimes deals you blows you do not have control over. I know you do not care but at least call people back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! PS would not recommend your dealership to a dog on the street, oops dogs don't drive, but if they did they could not buy a car from you.
They Don't Keep Their Promises - Bradley686
I bought a Pacifica for my wife and the sales manager, Marcus made us a few verbal promises. Unfortunately he/the dealership will NOT keep their word and honor their promises. Very disappointing because up until this point my opinion of them was great but not any more. Its too bad that they have lost us as customers over something that probably costs them less than $150... But if you cannot keep your word, why would I want to do business with you ever again and why would I do anything besides warn others to stay away?
Hometown Chrysler Jeep Dodge Ram
Johnny Roberts Motors
Jim Glover Dodge Chrysler Jeep Ram Fiat