Made the best of a difficult situation - Tazsean
A six month warranty nightmare was quickly and professionally handled. We traded the vehicle back in for another on their lot at a great price. The sales manager and the general manager were a great help and Hunter Goat, our sales agent, was awesome.
Top Reviewed Specialists At This Dealership
Quick and easy - Zorro7470
Saw online they had the truck I was looking for. Everyone at dealership was helpful and friendly. Completed deal in very short time. Every detail explained to my satisfaction.
2018 Dodge Challenger - BDMcHone
Great dealership great salesman John and staff worked hard to get us into the Challenger. I’m very happy with the service I received. We will be back.
First Car purchase - Misslyss89
Jeremy was quick to help and got us into a car we thought we may not be able to afford!! Thank you Jeremy!! We will refer you to everyone possible!
Internet Sales Manager
New Pacifica - Smiller2007
They were very understanding and helpful in finding us the right vehicle for the right price! They did not have what we wanted on their lot but they found us the exact vehicle we were looking for. We will be back soon looking for our Charger!
Director Of Internet Sales
Awesome service - Hotrodjeremy
Polite and easy to work with. They will go out of their way to not just sell you a car but ensure your happy with it and know how to use the features of the vehicle.
It was a quick process - Pam1214
I was in and out of dealership in less than 3 hours. They did well working with me considering my not so great credit... and salesmen were friendly
Great got the exact car I was looking for - Tayywalters
It was super easy and fast process got the exact car I was looking for! Would definitely recommend going to Ada dodge if you need a car!
General Sales Manager
Look no further than Patriot for your next vehicle! - Christygleason
I had a great experience at Patriot of McAlester. Kyle Baker put me in my dream vehicle. If you are in the market for a new vehicle go to Patriot and ask for Kyle! He will help you find what you are looking for!
Great place to do business - Sandi
I came to this dealership with no intention of buying from them. I was invited to test drive a Jeep I liked with absolutely no pressure from the staff. Then when I decided I liked what I saw, the finance people were very straightforward and told me interest rate up front at my best rate. I was very impressed. My nephew, who doesn’t have the best credit, was also in the market. They worked with him to find a way for him to fianance and helped him through the process to fix his credit. These folks are honest and genuinely interested in treating customers well. I will be a lifelong customer and highly recommend Crown Auto World!
Very professional and helpful whatever we have needed done. - Jonathanfreeman7
We have always been treated very nice by everyone and they have always been very thorough with our vehicle. We had a recall and they were very efficient in getting it fixed.
Great Dealership - LeBlanc,Rodney and Rondi‘
Billy the sales rep was great. He went above and beyond to make sure everything went smooth when buying our vehicle. The General Manager was great too!
Service Department is great - donholl
I have dealt with many service departments at various dealerships over the years. This service department is great. Very easy to deal with and always do what the say they will and when they say it will be done.
High prices and make people pay right here rags and bolts - Dob
Why should we pay for your hand cleaner bolts and rags and stuff. Everyone else pays for there work supplys.. Why the he'll should I pay you. If I need this at the time you would of not got my work...
Great Service Experience - Larry E.
I am very pleased with my service experience at Bob Howard Chrylser Dodge Jeep. My Service Adviser Cory Stroh is a Pleasure to work with.
Jacksons Helps their Community Thrive - Christy Baker
As a whole, the team, the entire partnership of the members of Jacksons of Enid, is top notch! We run a nonprofit helping seniors to live independently. However, when your own mode of transportation becomes immobile, lots of necessary errands and vital, critical rides are not provided to our most vulnerable. IN STEPS JACKSONS of Enid. For 2 months, our van had been down. On a Tuesday, Casey Jackson inquires about it, and on Wednesday it is FIXED. Thank you! Now, we can continue to provide 400 rides a month to our seniors!!! Thank you is not adequate, because the compassion and the innate way they care about their community is immeasurable. 5 stars is all we can give them, but they are so much more. Truly, we are thankful and our community is better because they are here!
No consideration for others. - Dsmith172
I had an appointment for an oil change and tire rotation Saturday at noon. It took them two and a half hours to do this! I wouldn’t be upset if I was a walk in but I had an appointment. They weren’t apologetic at all and didn’t care. I wasn’t the only customer upset that day either. If they were running behind, they should of informed me so I didn’t spend all my afternoon in there waiting area.
Great service - Rick2565
Went in for regular maintenance and a recall on my 2015 Ram.
Had a prompt an courteous and great turn around on my truck.
The waiting area was clean.
Ripped of my family, won't make good...Lemmon Law - James Lefler
Long story short, we traded a brand new 4 door jeep that we paid cash for for a used pickup and a motorcycle that they had on a lot. I did not want my brother to trade but he decided to do it anyways. long story short, we traded a brand new four-door Jeep that we paid cash for 4 a used pickup and a motorcycle that they had on a lot. I did long story short, we traded a brand new four-door Jeep that we paid cash for 4 a used pickup and a motorcycle that they had on a lot. I did not want my brother to trade but he decided to do it anyways. He found out why I don't like dealerships when he went to fill up his gas tank the first time. Come to find out, the dealership had the truck for a while and used it for driving. When you fill the tank up the filter had been ruined it's a known fault on these trucks and this one was completely wrecked. The fix is about 1100 or more dollars and the dealership did not want to touch it. Finally they decided to help him with the cost but then backed out at the last minute when they found out how much it would cost them. They did the bait and switch on him and won't even correct the issue with the truck. He treated them a perfectly fine vehicle for one that has scratches on it, way more miles, and broken parts... Overall, I think they got the upper hand as they always do. This dealership is not honest. If you read this review and use them anyways it's because you don't care about your money and that would be your decision to make. My advice as a regular guy is to go to a private seller and pick up the vehicle you want used. The chances of it breaking down are the same as a car lot vehicle. The only difference would be, the dealership is going to over charge you to fix it when it was their problem to begin with. It does not cost much to find a good honest mechanic in your area and have him work on any issues that your car has. We pay cash for all of our vehicles and do the maintenance as we go. If you spend about 5 or $6,000 you can get a good used vehicle and it's affordable. You don't need a brand new $60,000 car that just going to break down like the rest of them. Don't let these dealerships rip you off they have gone too far they're almost as bad as the government... Shame on you dodge of Ardmore Oklahoma
2003 chevy silverado - Greg 03 chevy
Found a 03 chevy silverado on line at kyle edwards auto dealership. After speaking with a sales person, Shonte who was very friendly and knowledgeable, I proceeded with purchasing the truck. I live in Kansas and the dealership is in oklahoma and they delivered it to me at no extra cost. Not many dealers out there that would do that. When I got the truck there were a couple of issues that I relayed to the manager and they were willing to help with the cost. Great group of people willing to go that extra mile to make the customer happy. Would highly recommend this dealership to friends and family.
Horrible customer service - Mommap05
In February of this year my family and I were in the market for a vehicle following an accident that totaled our family van. After researching numerous dealers we decided on Seth Wadley due to some recommendations and looking at the seth wadley promise. At first we had no issues, we started the papers with Kaley, and specifically stated that we wanted the extended warranty which would bring our bumper to bumper out to 100k miles. A week after signing we were told that they were able to get a better payment for us and would need to resign the papers. Our salesperson was kind enough to bring the papers to our house as to not load all the kids up and inconvenience us. One day as I was filing papers away I took the time to review and could not find where the extended warranty was located. Last month I contacted Kaley and asked if in fact we did have it and she stated yes,that she saw it in her copies...she was nice enough to say she would have accounting send me a copy so that I could see where. One month later still nothing. After numerous messages for someone, anyone to help with this issue I have filled a BBB complaint. Do not waste your time with this dealer, you would have better luck with a small no name dealership...talk about a wolf in sheep's clothing.
Peanut ROCKS! - LilBit1911
My car that I have was causing me back problems, I needed a truck. I fell in love with this detonator yellow 2007 Dodge RAM Sport, things were looking a little bleak, but we figured out a solution! "Peanut" took such good care of us, my daughter was throwing a full out fit, and everyone was so nice and hospitable! From sales, to finance they were all great! Peanut rocked it the best! I will recommend Bob Moore and Peanut to everyone looking to buy! I will do business again there! Keep it up!
Poor Service - Andy123
Arrived at the service department as soon as they opened (7a.m.) for the express lane oil change. Nothing express about it. Took an hour and a half for an oil change. That is only because I asked they pull my truck down so I could leave, and then miraculously my truck was done in 15 minutes. They had about 12 bays (some still empty) and I was the 6th or so car.... Should not have taken that long. It is either false advertising or poor management, either way something needs to be fixed. I will not go back. On a positive note my service advisor was friendly and professional.
Great resolve - Jan
I want to give a big shout out to Brian Shook for handling my problem and making me far more than satisfied with the resolve.
3rd Car Purchase - Jeep17
This has been the 3rd purchase from this Dealership. So far so good my last Salesman, Alfredo, worked so hard that day along with others and I have to say he was terrific! I hope my car buying experience remains this way and I will tell others to drop in and check it out.
BBB rates this Dealer with an F ! - Dave
After spending over a hour and finally agreeing to their advertised internet price of $4800 plus a $309 "lot fee" my salesman Jack, who is great, came back from presenting my cash offer to the Owner and the New Sales Manager and they refused the sale, and raised the price of the car to $7000.
Again BBB rates this dealer with an "F"
Made the right deal - beyond05
Researched over the last few weeks to find the Ram 1500 Laramie I wanted, and Sean made it work at the right price. Purchased it today with the right rebates, incentives, and financing I was hoping for. All the employees and managers worked to find me what I wanted, whether it was in house, at another location, or a custom build. If you're a no BS person looking for a no BS salesman who won't waste your time, ask for Sean. Purchased 4 new vehicles so far and this was by far the best experience I have ever had.
Bad communication - vxiong
Tried to trade in my vehicle for one of their used trucks, after a few back and forth text/calls exchange, never heard back from them. completely stopped, never got anything back from them.
No customer service. - Angry John
I guess this dealership does not like to sale cars etc. They never call you back. They advertise they can get anybody financed, but I guess they do not want to take the time to try. You do know not everyone has the greatest credit , life sometimes deals you blows you do not have control over. I know you do not care but at least call people back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! PS would not recommend your dealership to a dog on the street, oops dogs don't drive, but if they did they could not buy a car from you.
They Don't Keep Their Promises - Bradley686
I bought a Pacifica for my wife and the sales manager, Marcus made us a few verbal promises. Unfortunately he/the dealership will NOT keep their word and honor their promises. Very disappointing because up until this point my opinion of them was great but not any more. Its too bad that they have lost us as customers over something that probably costs them less than $150... But if you cannot keep your word, why would I want to do business with you ever again and why would I do anything besides warn others to stay away?
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