We love buying cars here! - CrossFamily
My family has purchased 8 cars from this dealership, we love the no-pressure staff here. They spoil us from going to any other dealer. Highly recommend to anyone looking for a pleasant car-buying experience!
Top Reviewed Specialists At This Dealership
Very professional, Timely, and friendly - Jaybird
I was greeted very friendly and professionally when I made my appointment. When I arrive for my appointment they greeted me, reviewed why was there with me, showed me to the waiting room and explain that the coffee was there for my convenience and to make myself comfortable. When the service was complete, which was very shortly, they notified me that my truck was ready for me to pick up.
Great Experience - BA Shark
The sales team at Chris Nikel was easy to work with when we purchased our new Durango. They were very patient and I never felt pressure to buy. I typically do a lot of research before I buy and Ray was on top of his game with answers to all my questions.
They treat you like family! - christineann31
Jamie made the entire process easy breezy and the entire staff makes you feel like family! They offered the best trade value around and never once pressured any sale. Jamie went above and beyond to make sure I was 100 percent satisfied with the purchase. I highly recommend Johny Roberts!
Internet Sales Manager
ALLAN COLEMAN - BIG-DOG
My wife and I were out driving rt 66 and as we came into Chandler we noticed Patriot Chrylser so we pulled in to just take a look at the new Jeep Wranglers. Allan Coleman promptly met us outside and was very knowledgeable of the vehicle we were looking at. Allan answered every question without hesitation and was very courteous during the time we spent on the lot looking for our next purchase. Thank you Allan Coleman and Rob Mitchell for your extremely pleasant attitudes during our visit.
Best Car Buying Experience! - Odonnellm3
I’ll start off by saying I never leave reviews for anything but this experience was so great I had to. My salesperson Scott Lackey went above and beyond every step of the way. Buying a car seven states away site unsean can be a little unnerving unless you deal with Jim Glover Chrysler Jeep in Michigan. From start to finish, Scott, the sales manager and finance department were professional and straight forward. They didn’t try to change or add in any additional “fees”...I paid the advertised price. No gimmicks.I couldn’t find the car optioned the way I wanted locally so I had no choice but to search the internet, but my next Jeep will come from Scott and Jim Glover because of their outstanding service! They treated me like a customer should be treated.
Purchase of vehicle. - Kirkl1
Very pleasant experience buying this truck. Couldn’t have asked for nicer sales people. While I wasn’t in the market for a new truck, I will certainly give them my business in the future.
I had an unexpected problem - THOMAS.HENRY.MERRIL
I had unexpected major repair issue. The service department loaned me a car and helped me figure out my best options. Ultimately I was hooked up with Russell Jackson, who was knowledgeable about all the Jeep products. He was low pressure and gave me a great deal. Steve Clark was excellent in finance and didn’t push a bunch of extra warranties but did give good advice on which one he thought was the best deal
So blessed! - dawgssr08
They work with me and my not so great credit. It’s been a wonderful experience. I couldn’t ask for a better hometown environment and experience.
General Sales Manager
Awesome Service! - mbasscat
Davide Stanley always provides the best service with fast in and out service. They always keep you up to date on the service they are performing, they have a great place to hang out during your service. If you need a ride they are there to provide it. From the Service Advisor to the Manager to the Mechanic, they have the experience to make you feel good.
Used Car Sales
Outstanding!!!A+++ - Nate
Justin is amazing to work with and makes the whole buying process easy! Very swift and seamless buying experience. Justin went above and beyond. We will be back!
Great place to do business - Sandi
I came to this dealership with no intention of buying from them. I was invited to test drive a Jeep I liked with absolutely no pressure from the staff. Then when I decided I liked what I saw, the finance people were very straightforward and told me interest rate up front at my best rate. I was very impressed. My nephew, who doesn’t have the best credit, was also in the market. They worked with him to find a way for him to fianance and helped him through the process to fix his credit. These folks are honest and genuinely interested in treating customers well. I will be a lifelong customer and highly recommend Crown Auto World!
Very professional and helpful whatever we have needed done. - Jonathanfreeman7
We have always been treated very nice by everyone and they have always been very thorough with our vehicle. We had a recall and they were very efficient in getting it fixed.
Oil change - Cc
I went in for a oil change and they saw that there was a recall on the truck. So they took care of that too. Thanks again
Very patient and did not pressure us to buy - JadedCarBuyer
Rik was very respectful of our time and our needs. We found a car we liked on TrueCar and Rik got back to us within a day. He had the Hyundai Sante Fe we were interested in pulled up and ready to go when we got there. We looked at the car, he walked us through the features, we test drove it,and had some more good discussions about that SUV versus some other similar vehicles. We thought we might go check out another model ( at a different dealer) to test drive before making a final decision, and Rik got us a nice print out of the price, dealer fees, his card, and carfax report to look over with no pressure or hurry to even buy the car that day. After a stressful experience earlier that day with another dealer who kept trying to strong arm us into buying a car we really appreciated that and how upfront he was with all of our questions on the remaining factory warranty. His knowledge and professionalism totally won us over and we decided we wanted to buy that car right then and there and not bother looking elsewhere to do business. No weird head games, no crazy negotiations, just here is the price, here is the TTL, and our available USAA discount. Simple, easy to understand. Richie over in finance was also amazing, we really loved being able to see all the additional warranties and services on that giant iPad where we could clearly see the costs, loan terms, options/details, and ask questions about all the services. Our 14 year old was in the office with us and even she was impressed that she could understand the conversation and what we were getting with the car. I feel the pricing was transparent, we were getting a great deal, and Richie was even able to find a loan with a better interest rate than the pre-approved offers we had in advance. Night and day difference between South Pointe CJDR and that other dealer! We will be back in the future when its time to replace our other vehicle or purchase a car for our kids. That was by far the smoothest car buying experience we've ever had.
Not the best. - badexperience
The only thing i can recommend about this dealership is the salesperson, Joaquin. He was extraordinary. I came in pre-approved so it didn't take long for me to find what i wanted and get to the financial department. When i was asked if i wanted an extended warranty i specifically stated no. I have never bought one before and never will in the future. So after signing papers i looked at the contract and what did i find? $2500.00 had been added for an extended warranty. The financial officer wanted to argue with me and try to tell me i was lying when i said i didn't ask for it. This experience will be shared with all my internet friends in warning of this dealership.
Excellent - Kellbell
I was very impressed with the honesty and great and quick customer service I received. Robert was upfront and gave me a great deal on my used car.
Above and beyond - 1RDJC1
Can't say enough about how well these guys treated us. Incredible deal, knowledgeable sales staff and professional managers. We knew which vehicle we wanted. About where we wanted to be on the price and value of our trade. Across the board fairness and treatment. Highly recommend!
Bait and switch - Cargirl
Responded to ad on Car Guru this morning! I talked to two people who told me the car advertised that we were looking for was on the lot and had not been sold. We immediately drove 100 miles to see the vehicle. Upon arrival, we were immediately told by a Sales Rep that the car was sold yesterday. Some nit wit thinks this helps business! I do not trust them. Would not buy from them, Noticed ad is still on Car Guru! Buyer Beware!
Poor Service - Andy123
Arrived at the service department as soon as they opened (7a.m.) for the express lane oil change. Nothing express about it. Took an hour and a half for an oil change. That is only because I asked they pull my truck down so I could leave, and then miraculously my truck was done in 15 minutes. They had about 12 bays (some still empty) and I was the 6th or so car.... Should not have taken that long. It is either false advertising or poor management, either way something needs to be fixed. I will not go back. On a positive note my service advisor was friendly and professional.
Preston Washington is A+++ - Diane C.
Preston Washington is the BEST car salesman I've ever dealt with. He found just the car I was looking for, was efficient, knowledgeable and thorough. He was available to me throughout the process: immediately responded to my calls and text messages and far exceeded and raised the bar for professionalism and salesmanship. He was an exceptional representative of Bob Moore of Tulsa.
Service department sucks!! - I hate Jackson’s
Brought truck into the dealer and they tried fixing everything but was broken!! Nothing but problems with them. From trying to buy a car to having my truck worked on. I would avoid this place like the Black Plague.
Go see Roger Creager at Barry Sanders Supercenter - ShawnC
I recently purchased a 2014 Nissan Juke at Barry Sanders Supercenter. I didn't go in with the notion of buying a car at the time, instead to get my current vehicle serviced. Roger, knew from our past dealings that I was interested in something with a manual transmission and preferably a turbo. Roger showed me the vehicle, gave me a test drive, and worked very hard to get me in it for a great price. After having 2 years in the car business myself, I've never seen a better salesman. Roger works for you, not just for a paycheck. I highly recommend Roger to anyone looking for a fair deal, and great service!
Everything was great. - Mopar guy
They always seem to do the best they can expecially since they are dealing with the changes brought on by Fiat.
Been dealing with them since 96.
Easiest purchase from a dealership I have ever had! - JL
My wife and I went in looking for a used vehicle. We left with a new one for the same price we would have walked out with the used one. The customer service was great. We had to wait on the finance guy, which always happens at a dealership, but everything was perfect. I could not have been happier with this experience. Skylar, our salesman was very professional, and Bryce, the manager, was as nice as could be.
Liars that do not keep there word - McKinney
I purchased a new Jeep from them in 2012. They will not honor their "Lifetime Guarantee" on their engine, it is only 6 years later and the engine is totally shot. They will do absolutely nothing to help. Terrible customer service. Seems like they are only helpful when selling you a car and don't care about you at all as soon as you drive off the lot. Stay away!
They will steal your money. Beware - Rich8450
Do not buy an oil service contract from this dealership. They do not honor it. They stole $210.00 from me saying my contract was expired. Problem is they did not tell me there was an expiration date on the prepaid oil changes. They do not care about their customers.
Stolen money - ripped off
I was charged a gap fee I did not want or need. When I saw it on the paperwork. They apologized and said "trust me I will fix it before it goes out in the morning". Four months later and I am still owed money. Run from this dealership. They turned off the recording device in the dealership credit office because they said it wasn't needed. Kind of funny they pick and choose what to record.
Brand new 3500 ram - Silverram18
Ive had it only one month and its been in service dept at chickasha 3 going 4 time tmrw. The employees are inexperinced and the so called new service manager informed me maybe i should take it to duncan! The only decent one there is woman at service desk who pushed thru for me to get a loaner truck so i could keep working for when i come back in cause they will need it for awhile and cant figure out whats wrong. In past have stuck me in a chrystler 200!! Really bought the truck for stupid amount to make living not try to stick welder in truck of a car. I thank her. And for the salesman he informed me he would find me another truck to replace this lemon then came back and started saying the loan on a new truck would have to go under my dad instead. Tho i already had a loan on this new 2018 ram. He is not very smart and i would never recomend chickasha byford to anyone!! Prob gonna turn to filing it lemon thru the lemon law it looks like.
Very poor and dishonest management - Apostlepaul82
Very dishonest sales management and I would not recommend this dealership because of their dishonest customer service attitude. Hoyte says sell 'em! Just be honest with my customer's!
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