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All the personal at Melton Sales Ram were great to work... - JWildman
All the personal at Melton Sales Ram were great to work with, and very courteous. The purchase of my new truck was a great experience.
Top Reviewed Specialists At This Dealership
Amazing people love them will definitely keep coming back... - Kelauramorris999
Amazing people love them will definitely keep coming back ! Very helpful and I’ve never had a problem with them at all ! They are wonderful
Made the experience quick and painless! Finance was very... - angeladkeath
Made the experience quick and painless! Finance was very helpful as well. Definitely recommend Jim Glover to anyone looking for a vehicle! Fair, and honest
Internet Sales Manager
Internet Sales Manager
Internet Product Specialist
Easy to work with and found what i was looking for and... - MichaelRobbins1988
Easy to work with and found what i was looking for and financing was fast. This is the 2nd truck I have bought from them.
Great, competent, friendly, patient. What a nice down... - Charlie’s new truck
Great, competent, friendly, patient. What a nice down home guy. Dennis you rock. We will recommend you specifically to anyone who says they are looking for a new vehicle.
Very accommodating. I appreciated this place went above... - jake3td
Very accommodating. I appreciated this place went above and beyond. I am grateful for the service and speedy repair that this dealership offered. I will use them in the future.
Excellent Customer Service. Marlo made the overall... - samuelklatt
Excellent Customer Service. Marlo made the overall experience extremely easy and streamlined the buying experience for me Top Notch to the entire Patriot Team! Sam Klatt
My car got totaled in the hail storm and Landers was able... - JALEE.WILLS
My car got totaled in the hail storm and Landers was able to get me a great deal on a new one same day! I couldn’t be more pleased!
New and pre-owned Sales
Matthew went above and beyond to get me the deal that I... - Tjesse
Matthew went above and beyond to get me the deal that I was looking for on a 2021 Ram 3500 Laramie truck.I was very pleased with the service.
Certified Product Specialist
Thank you Kelli for selling us our New ram we love it. We... - kjohns01
Thank you Kelli for selling us our New ram we love it. We will continue to do our business with Vance because they are the best.
Excellent, personable service by Rex Maluy; vehicle was... - Riemenron
Excellent, personable service by Rex Maluy; vehicle was serviced and returned to me well within the time promised. The waiting room was setup with work cubicles so I could work remotely while waiting.
Probably one of the best dealerships in Oklahoma I looked... - spencertoulouse
Probably one of the best dealerships in Oklahoma I looked for a truck in bartlesville for over two weeks and I kept getting the run around found a truck online at hometown and drove home in it the same day Bob Buford made the the experience quick and easy highly recommend them
They bent over backwards to give me the best deal and the... - jana
They bent over backwards to give me the best deal and the best vehicle!!! Best in town!!! The entire process was the fastest I’ve ever experienced. Will never go anywhere else!!!
I was pleased with my buying experience at Roberts I... - mlile
I was pleased with my buying experience at Roberts I believe I got a good deal on a 1500 ram and my salesman Jim Stateler was very helpful and not at all pushy
Looked for a new car for about 3 years now, and couldn't... - IsBikiniABlue
Looked for a new car for about 3 years now, and couldn't bring myself to give any trust/money to xxxxxxx. Went to Frontier in El Reno and Tony was the most honest/nice dealer anyone could have hoped for. Enjoyed the time, and baught a car.
Very professional. Knew upfront how the process worked.... - james.e.rogers
Very professional. Knew upfront how the process worked. Russel let me know throughout the day what was going on with my vehicle. Very happy with the service department.
Absolutely the most disgusting dealership I have ever... - ShaneH81
Absolutely the most disgusting dealership I have ever talked to. Horrible communication and when I finally was able to get someone to talk to me, I filled out a credit app and within 15 minutes of me submitting the application the truck went up in price by $9,912!!!!
This place is pure bate and hook, I’m begging you to not let them get it. Just go somewhere else, this place needs a good lawsuit and to be put out of business. Feel free to contact me, I have all the proof in the world on this one!
Got what I wanted. - B.Maas
Ronnie and the rest of the sales team kept looking for my new Jeep, even after a week long Snipe hunt. Great work folks, they never gave up working the deal. Been buying vehicles (Cars, Trucks & Jeeps) from Max for almost 20 yrs now. Always great people to work with (sales & service).
I live two hours away so i worked with Shawn Ponds to grt... - Jones7252
I live two hours away so i worked with Shawn Ponds to grt the deal i needed so i would make the drive. Had a manger waiting to greet us when we pulled up. The price was right everything was as stated would be. Couldnt ask for a better experience best sales man ever. If you go ask for Shawn Ponds wont regret it. Thank you Fowler for everything.
We recently purchased a Dodge Ram 1500 truck. We got... - Kwilcox1973
We recently purchased a Dodge Ram 1500 truck. We got exactly what we wanted and were very happy with the price and the sales process. Will definitely do business here again!
My first purchase from John Vance has been phenomenal... - Jcortassa
My first purchase from John Vance has been phenomenal thus far.
Dustin Chamberlain was able to orchestrate agreeable terms w/ a very difficult customer successfully, thats a Pole in my book. During the vehicle handoff, Dustin made a very bold statement that will always stay w/ me, "At John Vance, our philosophy is that customer service starts AFTER THE SALE".
Thats all I needed to hear to bring that final comfort in the massive investment in these new-generation vehicles that are riddled w/ issues that necessitate constant support to remain enjoyable.
THANK YOU TO THE SALES and FINANCE team at John Vance!
Nick is a TOP OF THE LINE salesman! - sally_tucker
I had put off getting another vehicle because of all the hassles I had previously experienced over the years. Gave it another shot and wow, what a difference! Nick showed me exactly what I was looking for at an affordable price with no pressure!! I was in and out in a flash, no hours of paper work! So courteous and professional! I will not be hesitant again as long as Nick is there! Thank you Nick! LOVE MY JEEP!!
I had 2 cars vandalized the dodge Nitro went to riverside... - Not cool
I had 2 cars vandalized the dodge Nitro went to riverside auto plex Muskogee. Morgan was quick and kept us updated. Not the service dept fault this was an insurance claim. They got to it found what was put in the tank then took it out for a test drive and it overheated and had to be towed back to the shop. Prior to the vandalism I can not say it ran perfect because it was used with 160000 miles but it had never overheated. But when a person is upset someone so ridiculously ruins your cars and you are without a car for 3weeks I took everything personal. When Morgan called and said I owed a tow bill and new radiator and my insurance deductible of 1000.00 I was furious and did not think things out . I called the dealership and asked to speak with general manager to complain Morgan and his crew had taken my car out over heated it not paying attention to gauges and etc. I recd a call back but Chris Hamm did not call it was a guy on the commercial side . When I was explaining my situation to him he blew right past why I was upset and ASKED DID MORGAN YELL AT YOU OR USE FOWL LANGUAGE there was no talk of any resolution so I seen we were going no where. But even though I had called and complained on Morgan he called and as usual was POLITE that was not my complaint about Morgan. It’s my car that is setting in the shop because #1 I have 2 cars with 1000.00 deductible each 2.hole in radiator they were not able to locate and still do not know if fertilizer in the gas did any permanent damage to the engine or anything else the insurance would not ALLOW Morgan to replace. So if you need your car MORGAN will be polite and he does give updates, and he will try to resolve your problems but as for if you call in to speak to GM fair warning you’ll be passed off as if hyoid do not have any value and does not want to be bothered.
Fast and easy to get you in a vehicle and very... - cbhallhendrix
Fast and easy to get you in a vehicle and very understanding. They want you to be comfortable and talk to you about the process
I drove from Nashville to pick up a used truck. I worked... - Troutbum
I drove from Nashville to pick up a used truck. I worked with Jennifer Medina and John Carpenter. Both were GREAT to work with and made the experience worthwhile. They answered all my questions in advance of me deciding to make the trip, and upon arrival, I found that all of the answers they provided were wholly accurate and spot on.
I do not live close enough to have any service done there, but the folks in service that I met were prompt and professional. A key fob had to programmed, and they made this process a top priority so I could get back on the road.
John "Carp" Carpenter helped me resolve all finance and warranty questions prior to arrival, and Jennifer was completely honest and very responsive.
I will check out their inventory if I need another vehicle.
Traveling from North Carolina to New Mexico in our new... - Sallyjeandaley
Traveling from North Carolina to New Mexico in our new Dynamax RV, which sits on Dodge Ram 5500, a service light came on. Kyle Edwards Auto Group took us in within an hour for diagnostic and had us back on the road within another hour.
Thank you Jimmy and the whole service team!
We hope not to be back in the shop again soon but if we need to, we are coming to you!
Sally & Michael
I had a recall on my jeep. They found the parts, called... - Jpierce
I had a recall on my jeep. They found the parts, called me back and we set an appointment for the first available at 8 AM. They advised me it would take 1 hr. When I showed up this morning at 7.50AM they verified it would take an hour so I waited. 2 hours later they told me it had taken double the time because they had temporarily ran out of butane for heat shrink, and they had mistakenly put 3 vehicles with people waiting on the same tech. Not once did they approach me during those 2 hours and tell me why it was taking so long, and what had happened or offer me a ride to my home or any other options. Their apologies at the end fell on deaf ears. I will never go here again.
We got a new GMC Terrain today, David helped us, he went... - LaDawn
We got a new GMC Terrain today, David helped us, he went above and beyond for us, the whole group is so nice, no high pressure, no blowing smoke, it was a nonstressful, friendly, nice experience! We will be returning here for our next vehicle. If you are looking to buy a car go see them, you wont be disappointed! Ask for David!
Used Vehicles...I saw a 2019 Ford F350. TrueCar had... - Adam
I saw a 2019 Ford F350. TrueCar had listed the vehicle at $63,2XX. Once I logged into my TrueCar account I received an "Offer" for $62,9XX. $300, whooptie doo. But at least I had a starting point. When I showed up the next day, 5 Dec 2020, Richard greeted me. He seemed nice enough. I asked about the truck and he acted like he wasn't sure which truck I was talking about, but then immediately told me that someone had just test drove it earlier that day. I thought to myself, "Ok, the bs has started already. That was quick!". I also asked when it was traded in and was told "4 or 5 days ago". According to vehiclehistory.com, it's been sitting on the lot for almost a month. So, I've gotten two BS answers already and haven't been there 5 minutes. Long story short, we took a look at the truck, and took it for a quick test drive. It seemed nice and tight. Now let's go see how hard they are going to try to screw me lol. This is where the fun really began. The salesman did the whole "I'll be right back" routine and I sat there and waited. And waited. At least 15 minutes had passed before I got up to walk outside and take another look at the truck while they were "busy" working the numbers. Richard came back with $65,488. I quickly reminded him of the TrueCar price (which I had told him about on the lot), showed him the site on my phone, which he took a picture of to show his manager. I then told him that even that was too high, and I would be a player for $58,000 out the door. 10 minutes later he comes back and says something to the effect of "Oh, that was what TrueCar said it should go for". "That's not what the price actually is". Now, if you know how TC works, the dealer pays them to advertise and essentially give them leads, generating business. They aren't LEGALLY obligated to honor the price that THE DEALERSHIP advertises, but they should. Either way, I told Richard that I would log out of my TC account and show him the price advertised to the general public (the original $63,2XX price). Well, what do you know? The price had disappeared. The ad showed "No price listed" and when I clicked on it, it said that the dealer has not assigned an asking price or something to that effect. So, basically the manager had just deleted the TrueCar price from the system. I thanked Richard for his time and got up. I told him that what they had just done is skeevy as xxxx and have a good night. He asked incredulously if I was going to allow that to end the deal to which I replied that he had my contact information, if he could meet my price give me a call. Lo and behold, the price on TrueCar is now $65,488. Truthfully, even if they called me tomorrow and offered me the truck at my price I doubt I would do business with this dealership. Which is a xxxx shame. Because they had a truck that was 99.99% of what I wanted if I built it myself, and we weren't really that far apart on price. They start high, I start low and we meet somewhere in the middle. They could have definitely sold a truck tonight, but I refuse to do business a completely dishonest dealership. Lots of dealerships and F350's in this country.
Disrespectful - babyj32113
As a consumer i would not take my dog here. They hung up on me when trying to ask questions about my car they had for 5 months and brought it to me and it was not safe to even drive. They treated me like a dog and talked to me in ways that i would never think a company would be ok with but when calling Chad Cummins the owner he told me to contact an attorney. I have each voice recording to verify this as well if anyone would like to hear it for themselves.
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