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Trevor was very nice to work with, is very knowledgeable... - adamspp
Trevor was very nice to work with, is very knowledgeable and is a 5 star salesman. Ask for Trevor next time you need a new or used vehicle.
Top Reviewed Specialists At This Dealership
Sal did a wonderful job and made the buying/trading in... - califingersog
Sal did a wonderful job and made the buying/trading in experience wonderful ! If you ever need a new whip don’t forget you #BetterCallSal.
KIA Sales Consultant
Subaru Sales Consultant
Blayne was great to work with!! He knows his stuff. Very... - LLMCCRARY
Blayne was great to work with!! He knows his stuff. Very professional and kind!! I will definitely be coming back for our next car purchase!!
Dealer Customer Experience Manager
Emily is great and goes above and beyond to help... - tim
Emily is great and goes above and beyond to help customers! As always it’s a pleasure doing business business with Jim Glover on the River.
Professional Internet Sales Manager/Product Specialist
Internet Sales Manager
Go see calli !!! She is awesome!! One of the best car... - cb
Go see calli !!! She is awesome!! One of the best car Buyingexperiences I’ve ever had calli works hard and is always willing to help if you need a new used vehicle give her one of the boys at Mark Allen Chevrolet a call and they will fix you right up
our sales consultant was Blane Wood. Blane was very... - funcar,jaden1
our sales consultant was Blane Wood. Blane was very helpful and very patient! He knew every feature of every car we looked at and explained their purpose and how to use them. Blane was quiet spoken and NEVER pushed us towards a purchase. We spent over two hours with him looking and test driving several different models. We purchase the car the same day and love it. Our experience with the purchase was perfect start to finish. Jonathan Kowalczyk made us comfortable with the paper work and was a really nice guy. if you want a GREAT experience i recommend you talk with Blane--you won't regret it.
Dealer was easy to work with,no hidden fees.salesman was... - Glassman56
Dealer was easy to work with,no hidden fees.salesman was courteous and friendly. I will tell people I know looking for a vehicle about this dealership.
Working with Paul Hudson was a pleasure. He provides... - Brian
Working with Paul Hudson was a pleasure. He provides excellent service, follow up and due diligence with regard to our questions. We requested some items be addressed to our Volvo S90 at the time of purchase and the dealership followed through meeting all of our expectations. Paul is our sales representative for any future purchases.
Very friendly and they make sure they try their hardest... - katelynmarshall601
Very friendly and they make sure they try their hardest to get you set in something amazing! I would definitely suggest to come to here!
I think this was the best experience I have had buying a... - eagle2crazy
I think this was the best experience I have had buying a truck. Jamie answered all questions I had. The no pressure sales made me feel comfortable. So now I am enjoying my new truck.
We were extremely pleased with Jackie Cooper Nissan and... - CINDY.MCGILL88
We were extremely pleased with Jackie Cooper Nissan and our sales rep, JC. He was helpful and extremely knowledgeable. This is the third Nissan we have owned but the first time we've purchased from Jackie Cooper. We will definitely use them again.
We made an appointment and had our replacement backup... - TREATKAREN4
We made an appointment and had our replacement backup camera installed in a timely fashion. Very professional ane very pleased with service.pleased with the service.
Everything went nice and smooth. I felt like it was a low... - matthew.d.maynard49
Everything went nice and smooth. I felt like it was a low pressure environment, yet still very professional. Everyone was willing to help me and they were also very friendly.
Kaley was great to work with in my inquiries about the... - yuklar
Kaley was great to work with in my inquiries about the 2021 Jeep Wrangler JL. She was very knowledgeable about the vehicle and very courteous and helpful in her responses to my many questions.
Internet Product Specialist
We had a great salesman who worked with us to get a price... - carmen_monroe17
We had a great salesman who worked with us to get a price that made us both happy. My husband and I love our awesome new car!
Ricky was amazing!!! Personable, quick to respond, worked... - Tony Meek
Ricky was amazing!!! Personable, quick to respond, worked after hours with me. i can’t say enough about how great he was. Thx again. My first gmc of many!
Inventory / Leasing Sales
This my 2nd time to buy from Billingsley Hyundai.... - cjjsings
This my 2nd time to buy from Billingsley Hyundai. Excellent salesmanship, great credit manager, and perfect choices of selection for my budget. I'm looking forward to years of outstanding service and enjoyable driving.
Andy is unfortunately the reason for why Used Car... - ARod
Andy is unfortunately the reason for why Used Car Salesmen get bad raps. He was dishonest, unapologetic, and rude. My fiancee and I were on a trip in Arkansas when Andy reached out about a car (one we were on the hunt for and they happened to have). He told us he wouldn't be able to give us a set price over the phone, but assured us this car was a gem, a non-smoker, and without flaws. As we left Arkansas to drive back to Dallas, Andy gave us a call to come in to make the deal. He reassured us of the great quality it was in and reconfirmed it was a non-smoker. So, we decided to drive the 2 hours out of our way from where we were to get there (which he knew about) and would later have to drive 2 additional extra hours to make our way from the dealership to our home (which he also knew about). We were very clear we were driving 4 extra hours to make this deal. We finally arrived and were greeted by Dann another sales rep (who did luckily turn out to be a lovely human). We were taken to the car and as soon as my fiancee sat inside, it was clear it had been a smoker's car. I got in and asked Dann his opinion, who had not been aware of the correspondence with (deceitful) Andy if he felt it was a smoker's car, and he said he was unsure, but as soon as we pulled out the lighter it was clear it had been used many times. I was furious that Andy would have us drive the 4 extra hours and try to fool us into buying a smoker's car, when that clearly was important to us, so I asked to speak with him. During this conversation he continued to interrupt me (perhaps because I a woman?) until I had to explicitly tell him, "Please do not interrupt me." He never apologized or expressed any remorse and instead said, "You said it was only 2 hours out of the way." I had told him it would be 2 hours to get there and 2 extra hours for our new way home, but regardless, he felt that it was okay to let someone drive ANY additional length of time to try to buy a car that he clearly was lying about. Having the conversation with Andy strengthened this feeling of him being slimy and dishonest. Everyone else we spoke to at this dealership was incredibly apologetic about the situation and tried to be very helpful. Dann especially was over the top helpful and kind. He is what a terrible situation much more pleasant as he was very accomodating and did everything he could to make it right. In the end, no other cars matched what we were looking for, which is unfortunate because I wish we could have made a deal with Dann. I would revisit this dealership, but if I was assigned Andy, I would immediately ask for someone else to help (ask for Dann!). Andy...rude dude.
I have also waited a few months to write this review so I wouldn't be fueled by adrenaline aggression, so I feel this truly reflects the service he provided.
Pre-Owned Client Advisor
Everyone was very kind and very helpful! I’ll definitely... - sheilamiller6212
Everyone was very kind and very helpful! I’ll definitely be scheduling all of my routine Maintenance at this location! Tommy was very helpful as well!
Was treated well at the Norman dealership. I was... - paul
Was treated well at the Norman dealership. I was misinformed about a pickup at the Oklahoma City location. I was told a pickup that I was interested in was at the Oklahoma city location. After having an appointment schedule to look at the pickup. When I arrived I was told the pickup had been move to the Norman location. We then called the Norman location and found out that the pickup had not been moved. It cost +/- 45 miles and an extra 2 hours of your time.
My family members and I have purchased numerous vehicles... - Wesclymer
My family members and I have purchased numerous vehicles from Barry sanders supercenter. Roger Creager has been our salesman from the beginning. Everyone knows the dealership needs to make money but Roger understands the customer also needs a good deal. He’s an excellent salesman and human being.
That being said I have always had to read the fine print with the finance department and argue with them about the final agreed price with the salesman. They never try to confirm with Roger about our final agreement and that is how I know it’s not a “misunderstanding” between Roger and I. I have only dealt with Roger Creager as our salesman with five different vehicles. Each time was a different finance person but the same song and dance. Be prepared to negotiate with the salesman and then argue with the finance department.
I have also used their service department a few times over the years with both company vehicles and personal vehicles. Recalls and warranty repair service is excellent. If your going to get normal vehicle maintenance items like oil changes and air filters serviced, you will find the quality of oil and items used may be subpar. I’m not referring to full synthetic vs conventional oil or hepa air filters vs base air filters. In my experience they do not use quality conventional engine oil and other components. They use the cheapest stuff available from local parts stores. This allows them to charge a comparable price for the service and still make money. Warranty and major repairs are fine. Normal scheduled maintenance may be better at a trusted shop.
None of the negatives in this review are directed at the employees. Everyone I’ve spoken with have been kind and polite even when dealing with an adverse situation. The mechanics do not get to choose what oil goes in my car and the finance department is trained to perform certain tasks. It’s this reason that the dealership will receive 4 stars or better. The employees are why people keep coming back.
New Car Product Specialist
Yansi took good care of me. I would and already did... - yangelutza40
Yansi took good care of me. I would and already did reccomend her and the dealership.
I am pleased so far with my vehicle. Come check them out.
Great customer service in a clean and friendly... - RON98
Great customer service in a clean and friendly environment. I haven’t been here in over a year and your team did not disappoint.
Keep it up
Customer Relationship Manager
My whole purchasing experience was incredible. Tanner was... - LorenII
My whole purchasing experience was incredible. Tanner was amazing. He answered my every question promptly. He was very knowledgeable about the vehicle I was purchasing. The finance/warranty department was great too!
they fixed the bad fuel pump - 1Sooners1
they did fix the problem with my vehicle .fuel pump was bad they replaced it .thank you for replacing it for me and the loaner truck for a week .
Easy and pleasant experience! Highly recommend. Kweschun... - Haley Donham
Easy and pleasant experience! Highly recommend. Kweschun Smith and Rocky Black made buying a new vehicle stress free and enjoyable. Would definitely use them again!
They were professional and friendly in dealing with us.... - turnerpatrick
They were professional and friendly in dealing with us. We were able to test drive and discuss our options without being pressured and in privacy. They were willing to modify their position to make a successful resolution. They also worked after the sale to ensure that we had all of the requested documents over the sale. The only downside is that their advertise price was based on a trade-in and financing incentive; this caveat/condition was not in their internet advertisement.
Floored, stunned, thoroughly satisfied... all are... - Roo
Floored, stunned, thoroughly satisfied... all are expressions of my total satisfaction with the staff of D.T. VW. The best new car buying experience ever!
Jackie Cooper Nissan
Melton Sales Ram Chrysler Dodge Jeep
Buick/GMC Finance Manager