Wright Hyundai in Wexford is the most unethical and - Very Unhappy customer
Wright Hyundai in Wexford is the most unethical and unprofessional car dealership I have ever dealt with.
When I first discussed a price for a 2023 Santa Fe calligraphy I told the salesperson I wanted to the price at no more than $41,000 to $42,000. We went into the office & he talked to the sales mgr & came back with $42,927. I said that was too high. He then told me he would get it down to $42,500 and would I accept that price. I told him that yes I would accept his offer of $42,500.
Then the next day when I came in to sign the contract they had put the price back up to $42,927. They didn’t even tell me that they did that, I just happened to notice it. I told the finance person & he in turn called in the sales mgr. The sales mgr came in the office, did not even say hello, he simply said “I will not honor the $42,500 price that the sales person gave you”. Extremely rude!
He did some things on his computer and then said “I will give you a price of $42,750”. He would take a whole $177 off of the $42,927 to make it $42,750.
As if he is doing me a favor by taking $177 off the $42,927 price.
I said, again, that the salesperson agreed to sell me the car at a price of $42,500 and I expect it to be honored. He said “NO” and that he was going to tear up the contract. I told him fine and that I could not believe they would not honor the agreement that their salesperson & I made.
I would give them a negative “10” if I could!
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