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Kevin was an amazing individual to work with! Felt like... - Jdavis1465
Kevin was an amazing individual to work with! Felt like the process couldn't have gone any smoother! Thank you for all his hard work and extensive knowledge about the vehicle and brand! 10/10 would buy from again.
Top Reviewed Specialists At This Dealership
Certified Product Specialsit
Corey Graham was the best sales person I ever met. We... - Ashfordjt
Corey Graham was the best sales person I ever met. We were done negotiating in an hour. Great place and good people.
Sales and Leasing Consultant
Great people to work with. Steve is a wonderful salesman.... - thomas.belljr1
Great people to work with. Steve is a wonderful salesman. He made sure everything worked out smooth.
In a busy showroom, she took time to help me and my... - mikeg825
In a busy showroom, she took time to help me and my friend.
She was very attentive to us and even took time to print out information about the car that were going to be arriving soon. I found her to be professional and knowledgeable.
Awesome courteous service the mechanic even took his time... - Kdaw2#verizon.net
Awesome courteous service the mechanic even took his time to find a pin hole leak in my tire won't take my palisade anywhere else
It is hard to single out individuals when all staff are... - Mac
It is hard to single out individuals when all staff are so proficient but I must mention Sam Azar for his outstanding ability to explain problems, costs and helping me prioritize service. He is certainly an asset In my experience, it is relatively difficult to find a car service and dealership that consistently treats their customers first. I have found that to be true at Lehigh Valley Honda. I bought my Honda CRV there and it has been well maintained by them ever since (I am at 130K) The service managers, techs, and entire staff are professional, knowledgeable and go the extra mile to keep my car in top shape. They are so good that for the past decade, my wife’s Audi is serviced at LV Honda exclusively.
SALES CONSULTANT- GOLD MASTER AWARD
Senior Sales Professional
It was a complete pleasure dealing with Ron. I did not... - nittinfool69
It was a complete pleasure dealing with Ron. I did not feel pressured in the least. He was courteous & knowledgeable of all the necessary information.
New Automotive Sales Consultant
A top-notch experience at Springfield Hyundai Chris,... - TVLady
A top-notch experience at Springfield Hyundai
Chris, Jack, and KEITH are absolutely AWESOME!
After an exhaustive search and being told over and over “That SUV is just not available so how about this one?” Keith found my exact SUV and had it on his lot in about 6 HOURS.
He comes in early, he’s flexible and patient, and his knowledge of ALL vehicles is amazing!!
Thrilled to join your family
Tracy Baker made buying our new Santa Fe a great... - HS
Tracy Baker made buying our new Santa Fe a great experience! She anticipated our every need. Very knowledgeable, no nonsense, no pressure. Hope she is there when whenever we need to buy a car!
Great experience, went so smoothly. I have a great car... - raeannrose1020
Great experience, went so smoothly. I have a great car and was able to go home with it that night. Absolutely excellent customer service. Cody was perfect at customer service. 5 star experience!
Erik did an excellent job. He was easy to understand,... - m_dgibson
Erik did an excellent job. He was easy to understand, easy to work with, and no hard sell.
We drove 2.5 hours to this dealer to get the trim we... - T. May
We drove 2.5 hours to this dealer to get the trim we wanted on the new Sante Fe hybrid. Totally worth it. Great experience all around.
This a tough time to buy a new car. Inventories are low,... - Otis
This a tough time to buy a new car. Inventories are low, sometimes prices are inflated, sale consultants are "stressed". I did not find this at Ciocca Hyundai.
From my very first contact (w/Kylee Levine - Internet consultant) to meeting my Sales Consultant (Matthew Dymit) my whole experience with Ciocca Hyundia was exceptional !!
NO high pressure, NO gimmicks, just upfront and honest !
I did my "homework" before visiting the dealership, but to my satisfaction I really didn't need to refer to my "homework" to work out an exceptional deal.
Financed thru Hyundia Motor Finance -- an other seamless process !
I live in the Lehigh Valley, and have Hyundia Dealers nearby, but the drive to Quakertown was well worth it !!!
I purchased a 2 year old used car on September 1st. I can... - JPasinski
I purchased a 2 year old used car on September 1st. I can safely say it was not a bad buying experience until the day after when I noticed a horrid smell in the car. I take my kids to school and my youngest is crying because there's sticky stuff on arm from the plastic part of the arm rest. Parting the seat to try to fix the broken seat belt (yes the seat belt doesn't work, great to find that out during drop off to school) I can see huge pieces of dry crusted food. The used cars they sell apparently aren't detailed according to Koop. They're just kinda cleaned he says. This is after 3 emails that he ignored and I felt like he instantly receded when he answered the phone, like he forgot NOT to answer. Not a big deal I suppose because I can get it detailed. But then...a piece of the car comes flying off as I'm driving it. An officer was nice enough to retrieve the peice after I pulled over because I thought I hit something. I notice that the back bottom of the exteriors are terribly loose. I can see that they were just slapped on and not secured which is great if you're trying to sell a car and don't give a crap about what happens later.
Truth is...they were super attentive when I wanted to buy a car, now I can't even get someone to return my emails or my calls. When I did speak to someone my call got transferred like 3 different times and I feel like I'm bothering them.
Recap: dirty interior, broken seat belts, pieces of exterior fly off in traffic. Pleasant buying experience though...
They have had my 2018 tuscon since towed there 8/9/21.... - shaunl
They have had my 2018 tuscon since towed there 8/9/21. They have never returned a call. Working with them has been a nightmare. I have been told several times they started claim and then found out through third party warranty company they never even submitted. I have spoken to Jerry one time in this period (6 weeks) and informed my engine needed replaced. She refuses to return messages left. Receptionist refuses to allow me to speak with her as well sending my call directly to voicemail. Accumulated two payments at this point totalling over 900.00 for loan payments. At this point it has been six weeks with not one returned call or attempt to solve the issue. Also found online that this specific engine has class action lawsuits for the same exact issues reported causing engine failure. Would strongly recommend against using this repair facility. I plan to contact lawyer if not remedied within Pennsylvania law time frame. Definitely do not take your vehicle here!
The car my wife purchased here was great until there was... - Christian
The car my wife purchased here was great until there was an odd electrical issue. Randomly while driving the radio stops working, the speedometer drops to zero, the headlights flicker on and off, and every light on the dash comes on. We took it to the service center twice, and were told that they couldn’t figure out what was wrong, but that the car was safe to drive. The car broke down in the middle of a busy road today with my wife and dog in the car. Thanks for putting my family in danger.
They were great .Victoria did what she said. We will get... - Fred
They were great .Victoria did what she said. We will get you a car. That is for you!!
What happened to this dealership? I have had previous... - Jimmy
What happened to this dealership? I have had previous mostly positive experiences with Cochran Hyundai in the past. However, in attempting to buy out my leased 2018 vehicle I have run into horrible service and a comedy of errors. To say nothing about the required “Safety Inspection” on a just State inspected vehicle which amounts to a money making scam in my opinion. I still have not gotten an appointment for the inspection and I will continue to post here and other places.
THIS DEALER IS A DISGRACE!!! STAY FAR AWAY!I was so... - Jeremy
THIS DEALER IS A DISGRACE!!! STAY FAR AWAY!
I was so excited to buy my son his first car, as my father donated a generous sum for it. I found the perfect vehicle for him, a used 2020 Kona Limited in Surf Blue. He was so excited when I showed him the picture. I am a widowed father of two, who also suffers from a severe disease that makes me exhausted 24/7. Even this review will exhaust me. So I need things to be simple, honest, fair, straightforward, no bs. I get so fatigued it HURTS. So any wasted effort means a lot to me. Well, they made me waste my effort, time and emotions.
Anyway, the story. They listed no price so I had to wait for Monday to come for their reply. Well when I got their reply I was blown away. $34,000??? For a used 2020 Kona??? Keep in mind, these are ALL OVER THE WEB used in great condition for 23-27k for the exact features. 34k is friggin insane. So I called them to confirm. And yup! They were actually trying to scam me into buying a used 2020 kona limited for 34 thousand friggin dollars!
But that's not the worst of it! It's clear they're scamming and taking advantage of the pandemic. They actually have the original WINDOW STICKER on the site listing the ORIGINAL BRAND STINKIN NEW PRICE at only 28k!!!! And they're now trying to sell it USED, 2 friggin years LATER, for 34k??? Are you friggin kidding me! But wait, there's more! They actually are selling a BRAND NEW 2022 kona limited with AWD and all the bells and whistles for 31k!!!! Right on their site!! And they're trying to rip me off with selling me a 2020 USED kona for 34K?????
I'm sorry. But this just ain't right to do to people. Any dealer that would be this greedy, this willing to blatantly rip off its customers should NEVER stay in business or get your business. They are an utter downright disgrace. Period.
And I get it. There's demand right now so prices have gone up a bit. That is NO EXCUSE for 34k for this vehicle! Like I said, search right now. You'll find plenty of used 2020 kona limited for sale in great shape and low miles for 23-27k. 34k is insane. It is an utter rip off. I can't believe they confirmed it to be what they are selling it for.
My son was so excited. I couldn't wait for contact with this dealer, expecting a FAIR PRICE that I could at least work with! But there is no working with 34k. When the ORIGINAL NEW INVOICE seen RIGHT ON THE ORIGINAL WINDOW STICKER was 28k. Brand new. 2 Years ago. This is insane what they're doing. And how the heck does it make sense that they are trying to rip me off with this USED 2020 for 34k when they're selling a BRAND NEW 2022 for 31k right on the same site????
Yes, I'm pissed. Sorry for all the caps but they are warranted. I can't stand scammers. Can't stand people this greedy. I was so excited. Can't believe they tried to pull this garbage. 34k... What a joke. Prices going up a bit is one thing. But when everyone else is selling them for 23-27k, when the original new invoice was 28k seen right on their site, when they're selling a new 2022 for 31k, this is just then outright price gouging. Outright greed. Downright disgrace.
So I'm warning people to stay far away from them. The fact they are doing this and confirmed it even after confronting them with their own site listed window sticker invoice of 28k and their own new 2022 price of 31k, means they can't possibly be trusted or respected. Any dealer who would gouge that much out of outright greed should NEVER get your business. Everyone else is selling them for average of 24,500. They're trying to get an additional 10 grand. 34k. For a used 2020. When a brand new one invoice is like 30k. It's just not right. They are an outright disgrace. My son wanted this color and got excited for nothing. But I'll be damned if I allow them to get away with it. So I'm leaving this review everywhere I can. They deserve the shame. Period.
Bill and Jad were awesome! Worked with me to get what I... - Kiki74
Bill and Jad were awesome! Worked with me to get what I wanted and am happy! Thanks guys! Would definitely recommend this dealership because they made my experience very easy.
I purchased a 2016 Hyundai Veloster on 2/13/2021, from... - ophelia1928
I purchased a 2016 Hyundai Veloster on 2/13/2021, from Fred Beans of Doylestown. We settled on the price and payment amount that turned out to be about $209.00 for a period of 48 months. The financial officer offered me several options. One of the options was the Triton Protect, Image Shield Plan. This plan offered coverage for dents and scratches, lost car remotes, road side assistance, and any damage to the tires and rims. I was told the plan would cost and additional $869.00, and would bring my payment up to $242.00 a month. Given the cost of dealing with these issues the plan seemed worth it, so I went ahead and added it. All of this was reflected on my paperwork.
The problem began a few weeks later. I noticed the red paint on the inset portion of two of my rims was scraped. I hadn't hit any curbs, at that point, and even if I had, that's not the area that would have come in contact with the concrete. I contacted the dealership who referred me to Triton. I called Triton and the words had barely gotten out of my mouth when the representative informed me that was not something they covered. This was the exact opposite of the information in Trinton's brochure, provided by the dealership. I called the dealership back and they were completely baffled as to why I was told that. They suggested I bring the car into Hyundai's service center so they could review the damage and submit the claim on my behalf. After spending the afternoon there I was told they could not get the company to honor the warranty either. At this point I hadn't even made my first payment on the vehicle.
Once this happened I didn't see any reason to keep a plan the didn't cover the most basic issue, so I contacted my salesman, as well as the financial office at the dealership to get the warranty canceled. After several phone calls back and forth I was told it wouldn't be a problem to cancel the warranty and I would be sent the updated paperwork when it was done. What I didn't understand was why they were telling me my payments would remain $242.00 and it couldn't go back to the $209.00 we previously agreed upon. Several weeks later I still hadn't heard anything so I contacted the dealership again. They said for some reason it was taking longer than usual to process but it would be taken care of soon. At this point I decided to contact the warranty company directly. I was told that they were informed of the cancelation but they were still waiting for the car dealership to refund them the money for the warranty. I was assured it would be handled and I would be notified as soon as it was.
Obviously it's now August. I've made 3 payments of $241.91 to Ally for my car loan. I've been doing everything I'm supposed to do but the the warranty issue still hasn't been resolved.
I sent a certified letter to Fred Beans of Doylestown on 7/19/2021. Tracking number # 7019 0700 0001 0893 9820. Tracking indicated it was delivered 2 days later, on 7/21/2021. The letter basically outlined what I told you here as well as indicating that before I made the July payment, which actually has now been made. I wanted this issue resolved. I told them I wanted my payment returned to the original $209.00 we agreed upon and I also wanted $1408.95 deducted from the ending balance of my loan since that would be what I actually would be paying, with interest, for the warranty when all is said and done. As of today I still have not gotten any answer from the dealership.
Dream car - Nate412
I went to the west liberty Hyundai with only a little hope but mike and the rest of the amazing staff went above and beyond and got me an amazing deal along with the car I wanted and all the nice new features I wouldn’t of thought of it was a great experience and I recommend everyone to visit this friendly & welcoming staff who always looks out and go above and beyond
Awesome Staff and Experience - justadisneygeek
Stopped in to look at vehicles after an unfortunate run-in with a deer totalled our 2012 Hyundai Santa Fe. They happened to be shorthanded that day and I was assisted by Chris Parker, Jr., one of the managers, and the dealership owner's son. I knew what I was looking for and he provided pricing that was much more competitive than another dealership offered. He was certain that he could get us better interest rates than the other dealership.
Came back the next day and spoke with the sales manager who handled the credit application and offered a competitive price with every incentive we qualified for and also offered additional cash back to meet a third dealership's generous offer. My wife and I were impressed by the friendliness and professionalism of the sales staff and financing staff and made our purchase that day.
Great dealership. Shopping for a new Palisade and they... - jlw052
Great dealership. Shopping for a new Palisade and they were actually hard to find locally. Took them a week but they found exactly the car we were looking for. Price was better than all the other dealers. Austin was great to work with and very responsive to questions about all the "high tech" features on this ride.
Labor charge - mike
I recently had my car at Bowser because of the abs modular. They got a used one because a new one cost $4400.00. The used one was the wrong one so they put the old one back in and charged me 300.00 for labor . I thought that was to high of labor charge and nothing got done. I emailed them that night and the next morning they called me and said they are going to refund me 235.00. I got the check within a week and was very happy about it. I will still do business with Bowser because when my regular mechanic can't do some of the work Io to Bowser . they always did good work for me and I won't let one bad incident stop me from going back. I also want to say that Dan Mattarock is a good salesman.
Excellent service and very accommodating - MarieLark2
The staff was very kind and helpful in my purchase. Would highly reccomend to anyone. Have purchased a vehicle here before and was very satisfied.
Contacted 4 Hyundai dealerships in NJ and PA. By far... - gino
Contacted 4 Hyundai dealerships in NJ and PA. By far Brown-Daub in Easton provided me with an incredible offer. My salesman Luis Martiez was professional,knowledgeable, well informed and patient with my questions.
My new Hyundai Venue has many features which ought to keep me safer on
the road. Thanks Brown-Daub
We own 2 Hyundai and service at Dave Hallman has been... - DAVIDB1714
We own 2 Hyundai and service at Dave Hallman has been excellent. The service department is always very accommodating. I would definitely recommend them for service.
very satisfied customer - mark.rawcut
Everyone working at dean patersons very helpful and willing to help i need any manner to get you the vehicle you want. Its very important to this dealership that you leave with the vehicle you want at a price you can afford. No high pressure sales tactics that everyone hates
Sales director is the rudest guy i have ever seen. Shake... - Chris
Sales director is the rudest guy i have ever seen. Shake your hand and no mask in covid times refused to lower price even a dollar despite lots if scratches and lower comparatives. We came twice in 4 days to see the car from 50miles away and they could not clean it inside (many stains) or change a plastic rail which should take no time. Lots of scratches all over especially on the whole right side where the car clearly scraped against something.
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