Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Dealers, sign in to see your Dealer Panel.
Always a pleasant visit when going to the service center.... - EdgarRam
Always a pleasant visit when going to the service center. Emmanuel is always ready to help and takes care of us right away. Thank you for your help.
Top Reviewed Specialists At This Dealership
Senior Client Advisor
Alexi provided excellent and timely communication. Would... - MHermann
Alexi provided excellent and timely communication. Would buy from this dealership again! Price was fair and car was in excellent condition as advertised. Seamless financing and sales process.
Client Advisor Pre-Owned Sales
Client Advisor - New Inventory
I just wanted to say I was very pleased with the service... - Roman21
I just wanted to say I was very pleased with the service I received at Classic BMW. Despite everything transitioning to internet, I am glad to see good ol’ fashion customer service does exist. Cody Garcia met expectations, gave some history on the dealership, and added services that could be done ahead of time to prevent another visit next month. It’s refreshing when people care about what they do.
Outstanding experience. Everyone I worked with were... - klross77
Outstanding experience. Everyone I worked with were friendly and professional. I followed John Alexander from a previous dealership because of his outstanding customer service. I will recommend this dealership to friends and family.
Brian treated me respectfully and graciously. Despite my... - Pookita
Brian treated me respectfully and graciously. Despite my advanced age and technologically deprived life, he took lots of time with me. I may have to adopt him. The young lady who trained me on all the bells and whistles was also excellent. And the follow up man with magic table was delightful, too.
Thank you so much to our salesman Mr TommyVery please... - Klazzykidz10
Thank you so much to our salesman Mr Tommy
Very please with the time dedication and service that he provided to us. Thank you for helping and making the purchase possible. it
We have done business with Anderson for several years.... - Kizerinsurance
We have done business with Anderson for several years. Every time we visit with them it is always been a family type visit. Everyone from the front reception desk to the service department have been exceptionally friendly and professional. Recently we worked with our salesman Morgan Mitchell. He was friendly, professional and very personable. We made a purchase and felt we were treated very well. We will continue to call Anderson friends.
Excellent Buying Process - Denny
Michael was a jewel to work with. I got the car I wanted at the price I wanted. I would buy from Pattersons again! Theses guys are great
This was probably the best experience my wife and I have... - tbarbee25
This was probably the best experience my wife and I have ever had buying a car. Michael Farmer was awesome and so was the owner Jim Teeter. I did my research on my trade plus the car my wife liked. I went in with numbers down that I wanted to see and also called and spoke to Michael direct to set an appointment. When we arrived Michael let us test drive without him going with us, never mentioned a trade, pulling credit or get paperwork started. We test drove the car and upon arrival back to dealership went inside to work numbers. They immediately removed all rebates and incentives, evaluated my trade and came back to us within 10-15 minutes. We worked a better trade value and that is when Jim Teeter came in to speak to us. Jim also greeted us when we arrived, offered us a drink and help. There was no haggling, beating around the bush etc. Jim and Michael hit the numbers perfect and we left for lunch. No holding us or our car hostage as most dealers do. The wife over lunch told me she wanted to purchase so we went back to dealership. We signed the papers and Michael toon is to meet all the service team, finance team and everyone in the office. In all my car buying experiences I have never met the GM much less the owner. Jim was great very down to earth and just someone that wanted our business long term not to just sell one car. Michael Farmer was straight up, treated us like family and got to know us even though we never met. I will be a loyal customer and can’t wait to do more business in the future.
My second new BMW from Autoplex BMW. Scott Nefstead made... - mikewc53
My second new BMW from Autoplex BMW. Scott Nefstead made the buying process easy. I live in Georgetown TX so we did everything remotely. Fantastic deal, outstanding customer service.
Service with a smile - MegV
The service team at BMW of South Austin went out of their way on a Saturday to take care of our 3 series on an unexpected visit. The experience could not have been better, from the Greeter in the service lane to the Porter to the Service Manager, everyone executed at an extremely high level and provided service with a smile.
The facility is brand new and world class and the staff is exceptional. Special shout out to the Service Manager Joshua Rule, you definitely have gained a new satisfied client!
Couldn't ask for a better experience or a better... - Dana
Couldn't ask for a better experience or a better discount! If you are interested on buying a car give those amazing team a chance! They are the best!
Sales, Finance, service , and parts are all top notch Own... - J.L.
Sales, Finance, service , and parts are all top notch Own 2 bmw's and between wife and I have had 7 different models over the years. The ultimate driving machine , is a understatement.
Don’t buy from this dealership. They told me the car I... - Mike S
Don’t buy from this dealership. They told me the car I wanted was available to come up. I came up to pay cash in full for the car. They kept me waiting for two hours saying they were cleaning the car for me and getting it ready. Until finally After I waited two hours at the dealership I was told it was being financed to someone else. Wasted my whole day with deception and lies.
Avoid this dealership if you're interested in a pre-owned... - AARON3
Avoid this dealership if you're interested in a pre-owned car, the moment I agreed a price I was told everything was good then a day or so went past and I texted Mario who assured me it was being serviced, what a complete and utter lie. They sold the car and didn't tell me, I was willing to put down a deposit but they said nothing. If you want to buy a BMW go to San Antonio BMW. I will never buy from this dealership.
I was able to get the BMW I wanted, everything has gone... - lanamendenhall
I was able to get the BMW I wanted, everything has gone downhill from there, try to call after the sale and its a ghosttown.
Great purchasing experience with Brandon Jones. We began... - dhervada
Great purchasing experience with Brandon Jones. We began in the used car section looking for a late model car and Brandon suggested we look at the 2020 demos. It was the best thing ever! He gave us an amazing deal and was very low pressure, if any at all. We were able to purchase our first BMW and are thrilled! Thank you, Advantage BMW!
Worst experience ever with BMW of The Woodlands - from... - rkroslowitz
Worst experience ever with BMW of The Woodlands - from someone who has been driving BMW's for the past 12 years, and who currently owns 4. I would avoid this dealership at all cost. Took our 2017 X5 in for service after the check engine light came on. We were given a loaner and left the car for service. A few days later the service advisor called to tell us that there was a problem with the fuel injectors and that they needed to order parts. A few days later the service advisor called and told us that while they were fixing the fuel injectors a tool that they were using broke and part of the tool ended up in one of the cylinders and that they needed to take the engine apart to retrieve the broken part. Several days later we were told that the car was ready. My wife picked up the car, drove less than 6 miles and the engine light came on. She immediately returned the car to the shop. When she arrived, the service advisor told her that they found a chip in the windshield of the loaner car and that we needed to replace the windshield on the loaner car. They gave here the same loaner car while they again repaired our X5. The service advisor called the next day, informed us that the service technician had not connected some vacuum lines correctly, but the car was ready and we could pick it up, however they would not release our car to us until we gave them an insurance claim number for the windshield on the loaner car. It was late in the day and our insurance broker was no longer in the office so we were able to get a claim number. The service manager was extremely rude, yelled at my wife and told her that he did not care where our broker was that she needed to call the insurance company directly and get the claim number before they would release our car. The next day, my wife went to the shop with the claim number and was told that they would not release our car if she did not pay $1,000 for the windshield - which they believed was our insurance deductible. State Farm, our insurance carrier was absolutely incredible during this entire excruciating experience and told us that there was no deductible and that they had already paid the claim the dealer made. State Farm is working with BMW of The Woodlands to get our $1,000 back. SHAME ON BMW NORTH AMERICA for working with this dealership and SHAME SHAME SHAME on The Woodlands BMW for their rude, unprofessional, and unacceptable service.
Use car lot loves to switch and bate even after agreement... - obfernandez
Use car lot loves to switch and bate even after agreement on price , First they accept then renage . Las Cruces Used car 2019 Dodge Grand Caravan visited checked van
Very professional. Best car buying experience I’ve ever... - Thomas
Very professional. Best car buying experience I’ve ever had. Sean T in sales really made the car buying experience a breeze. When there was an issue regarding my trade in vehicle’s title, management went out of their way to take care of it.
Nice pretty new building and I'm sure they are... - clb1441
Nice pretty new building and I'm sure they are knowledgable, but once your car is not under warranty look out! They are really expensive and they will lie to you and tell that expensive stuff is wrong with your car when it's not a problem at all. Luckily I have a garage floor that tells me the $742 oil leak that they claim is a problem, really isn't a problem! Watch out!
I bought protection plan when I bought a used carcalled... - joe s
I bought protection plan when I bought a used car
called find out how to use the warranty
"we had to have the repair there"
My 2020 X3 with 4500 miles has been sitting at the... - bushmasterdoc
My 2020 X3 with 4500 miles has been sitting at the dealership for a month now . Car has been promised to be back in our driveway many times . This car has had some serious problems and shouldn’t even be experiencing these type of issues considering it’s a brand new vehicle. . I highly recommend you avoid this dealership and this car company. BMW means Big miserable waste of time. And nothing more.
The sales staff lacks proper training and customer... - chadntx
The sales staff lacks proper training and customer service. I went in to trade my 7th BMW and was treated very poorly. My agent assumed I couldn't afford the car that I specifically came in for and refused to run the numbers for me so I left.
Customer service - Sheck101
I will never buy a vehicle from this dealership, again. The customer service after your initial purchase -goes way down.Thanks for nothing! After I cancelled the platinum extended service contract they are dragging their rear ends getting MY refund over $2000 to me. I don’t understand why it takes 6-8 weeks to process, when it only takes minutes to check all your credit history and put you in a vehicle. I was told by the corporate office that they had not received the paperwork. Mr. Borque states he has sent it and now “ it’s out of his hands”!
My experience with BMW of Dallas was very disappointing... - lbrown-slh
My experience with BMW of Dallas was very disappointing to say the least. My salesman was a very professional & respectful young man. However the credit manager was very rude and treated me like someone he could just take advantage of. With a great credit score and putting down 20,000.00 cash he still wanted to haggle back & forth in a not so respectable manner. I will read the reviews on the dealership I'm buying from next time. My advise is to avoid BMW of Dallas
Frank is Cardenas Service! - isaiahsup
I would like to say, on the behalf of my wife and I, that it has been an extreme pleasure to work with Frank in car service. His exemplary courtesy and professionalism made our experience with Cardenas Mazda both relieving and enjoyable. Most consumers dread the necessity of car service, especially at car dealerships for fear of getting swindled, us included. Frank has changed our perception. He is an extraordinary asset to Cardenas Mazda. You are both lucky and blessed to have him as we are to have met him. We hope we're half as lucky in Miami to enjoy a similar experience. Thank you.
Worst car dealership I have ever experienced in my life. ... - tesko808
Worst car dealership I have ever experienced in my life.
Not only do these guys not seem very interested in selling cars, sometimes they seem to actively discourage it. They will condescend you, ignore you, make you wait for hours, not call you after promising to do so, bait and switch, etc. Two separate incidents should give you a pretty good idea of what to expect:
1) My friend and I were both in the market for a BMW so we decided to visit the place. (It was the only BMW dealership near us.) After waiting for quite a while, we finally tracked down a salesman. He made us feel like we were wasting his time and was very condescending. We left feeling mildly shocked at what had just happened. My favorite quote (word-for-word from the _BMW_ salesman), “Hondas are good cars. I drive a Honda.” I regret it now, but my lust for an M Roadster got the best of me and I nevertheless ended up buying one from them a couple weeks later.
2) Sadly, my M met an untimely end so decided to go back and look for another fine Bavarian motor vehicle. This experience was even worse--Same attitude, same condescension. I go up there on a Friday, we negotiate and I leave frustrated after they refuse to meet anything reasonable. Later that week, we seem to reach acceptable terms for both of us over the phone and I go back over there. Terms are agreed on and we begin the paperwork. After hours of waiting on this and that, the dealership is closing and the salesman says he won’t be there tomorrow but another one will, we’ll call him Adam. (Not his real name) I am introduced to Adam and they say Adam will call me tomorrow.
Of course, Adam doesn’t call. I eventually call and after playing phone tag for a while, surprise! It’s six, we’ll have to do it on Monday I’m told. So I go in on Monday. Wait… just a few more minutes… hold on… waiting for F&I, etc. About two hours later I finally get in to sit down with the finance guy. He tries to get me to start signing things but wait, I say, I want to make sure everything is as was agreed. And it wasn’t. The APR was nearly double what had been agreed upon. I point this out. More waiting, another guy comes in, sits down, and basically tells me “sorry about what you were told but that rate doesn’t exist in our world.” In so many words, I tell the man what he can go do with himself. I leave BMW of Dallas for the last time.
Please take my advice and don’t waste your time at this place.
BMW of San Antonio
Assistant Service Manager