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AWESOME DEALERSHIP!!! - Margaret
We just purchased a BMW from BMW of Corpus Christi. Johnny "Rocket" Almaguer did an incredible job for us. He matched us up with the perfect vehicle and worked with us until the price was just right. His clear explanation of all the many bells and whistles was so beneficial. I would highly recommend Johnny and this dealership without reservation.
Top Reviewed Specialists At This Dealership
Senior Client Advisor
New Car Director
BMW Lease experience - MJMorris
Shopping for a BMW X3 for my wife to replace her leased Mini Cooper Clubman. She wanted a smaller SUV after having driven Mini’s for the past 9 years. We have purchased and leased BMW’s, Mercedes, Mini Coopers and Audi’s over many years and this experience was very pleasant. Mr Martell was professional, engaging and diligent at every step. She had some specific requirements for her vehicle and Jose found just the perfect fit.
Jose was helpful in explaining all the features of the car, accommodating our schedule and getting the right vehicle. We’ll be back when we are looking for our next car.
Autobahn BMW - diakim
Big save for price and Sales person's expert services. This is first experience of car dealer's expression that negative my mine to changed, it is recommended for other buyers.
Awesome experience, - Swanscar
From our first contact with Kriss Asbury the process of buying our beautiful Mercedes was enjoyable. Everyone at the dealership was helpful, friendly and made us feel appreciated. We drove over 200 miles (From Dallas to Houston) to buy the car we were looking for. The service we received made the drive worth the distance. Kriss answered all of our questions and acted very professional. Once we completed the purchase, Paula Alpha prepared all of the documents. Paula was courteous and made this part of the transaction very helpful. Before we left the dealership we were given the opportunity to ask question. We were very impressed with the Mercedes-Benz of The Woodlands dealership.
Great experience - Smurphy5000
I highly recommend Troy Massey. He went and the BMW staff made my purchase easy and hassle free and were ready to answer the multitude of question I gave them.
Awesome - Car guy Tony 1973
My experience started with Michael Farmer and Bob Murray best buying experience ever. They both treated me like family from start to finish. I have worked with them twice in short period of time they made the process easy and with no pressure. The owner Jim Teeter took time to speak with me as well. The experience was truly great. Now let me also tell you about the service department. Wow! Brandon and Rick and everyone in the service department are fantastic. I want to thank everyone for making me feel like family through every encounter so far. I’m not one to write reviews but this dealership deserves this kind of recognition. Thanks Jim you and your staff are truly awesome!
Why the number one guy is number one. - Oklahoma Mike
Robin McCormick is the number one sales person at Classic BMW because he listens and solves objections with positives. He is extremely likable and polite and knows his product. I will buy from him again.
Alderson BMW-Gary Hayes - Pajones5
I purchased an X3 from Alderson’s and my salesman was Gary Hayes. It was an amazing experience because of his knowledge of the product and his concern for making sure I had a first class experience. I would highly recommend Alderson’s and Gary. They will treat you like family.
NOT OFF TO A GOOD START - Smittyboom454
Purchased a 2013 650i last month, not my daily driver, got a drivetrain malfunction warning & took it to the service dept.My service advisor Matt Phillips informed me that there were at least 5 things they found WRONG with the car,totalling around $5600.00.Needless to say I was NOT a happy camper. I purchased an extended warranty when I bought the car however they only want to cover$146 of a $476 ignition coil issue,stating that these are all pre-existing conditions.UNBELIEVABLE!!! It's been about 9 days since I took the car back & STILL haven't heard anything from them as to any kind of resolution. Now I'm beginning to wonder what else is wrong with the car that should have been discovered during pre-inspection & make-ready.
Chris - Kristyle365
Chris Emery is by far the most professional and honest expert I’ve worked with in this industry. Unmatched integrity that is tough to find.
Turn Lemons to Lemon aide: - Brinxland
It is not that we may fall down in life, but the positive way we stand back up. I brought my 2003 Mini Cooper to BMW Mini of Arlington and got engine repairs performed. The repairs did not correct the issues with my engine. I emailed the General Manager Michael Coleman a letter late Sunday evening 6-9-2019. Mr. Coleman called and left a voicemail Monday 6-10-2019 prior to noon. I got the message too late to return the call. He then called Tuesday 6-11-2019 morning and we spoke about my request for resolution. Michael Coleman advised he would have the Manager of the Service Department Dustin Moore call to discuss the mechanical and diagnostics. I must admit that the condition of my breaks prevented a complete test drive to assist with the technical diagnostic process. Dustin Moore called 15 minutes later and agreed to my request for resolution immediately.
The management at BMW Mini of Arlington, handled my request for resolution in a speedy, respectful, compassionate and professional manner.
Quick response times! - Jay84
I called BMW of Temple and immediately was greeted with what I could tell was a smiling person on the other end of the phone. I believe their calls go to a main source so no call is ever missed. Scheduling an appointment is always a breeze, I wouldn't take my BMW anywhere else. I have worked with Cat, Kaitlyn, and Bart - all of which are exceptionally knowledgable on products as well as honest and take pride and integrity in their work.
No no no is what Kiera & Donna is accustom to..... - Doc
Still trying to find out why both of these clowns were conceived by there parents......what a waste of After birth and air.....sorry xxxxx
Amazing customer service, they know your time is valuable. - Fatima
Worry free, no time wasted and extremely pleasant while being helpful: I don't even worry about my car anymore because I know that should something go wrong I can count on FRANK at parts and services to fix it. They know my time is valuable so Frank always makes sure the problem is resolved in a timely manner so I don't have to take time off of work. The best part is that they will pick up my car wherever it is and either lend me a car or pick/drop me off where I need to be. I honestly love that about my dealer. They are very AVAILABLE.
Kudos to service dept - jlopez
Had a service appointment with Heidi at BMW of el Paso and she was great! My car was done on time and no issues.....I will definitely continue using the service department at BMW of El Paso. Thank you!
Service Manager is terrible! - Andrea
My experience was everything except pleasant. I purchased a 2018 540i last year from this location and today ended up stranded in the Houston heat waiting for the BMW Tow rescue team. I called the service dept. to give them a heads up of my unfortunate situation and was in route and would need a loaner. My elderly Father lives in Lake Charles, LA and became ill and unable to drive, but I promised him I would come visit him this FATHER’S DAY weekend because life is so short. I explained this to Tara the service manager on the phone. She is extremely unprofessional, rude, and a terrible representation of BMW. She approached me and said “we can’t give you a loaner because you will take it out of town” with an attitude. Didn’t properly greet me or offer any respect as my children watched. I reminded her that this situation of my 2018 being inoperable was not planned, but refusing me a loaner was unacceptable. She pretty much laughed in my face! I pray she doesn’t ever get treated the way she treated me. I did however get the loaner from someone else in the service center, which I’m thankful for. BMW should do a better job of training “management” on how to handle a stressful situation. I see another complaint in the reviews regarding Tara’s unprofessionalism, which furthermore explains that BMW doesn’t have standard core values for their employees to follow. She chooses to belittle, condescend, and disrespect CUSTOMERS! Once I arrived home I called to speak to anyone higher up to explain what I needed, I was able to speak to Tony who was as helpful as he could’ve been. He attempted to reach out to voice my request to the Dealership Manager, but was unsuccessful. He was told to tell me the service manager denied my request. Of course she did, didn’t surprise me one bit. Not only do I not have my car, I have a loaner that’s parked in my driveway and had to compensate someone to drive me to my Dad’s home. I will never recommend anyone to this dealership especially if they ever have to speak to Tara. Everyone will know my experience!
Bought a new X7 and I am so happy I did! - JenHeyward
We had Stevie as our sales associate and she was so knowledgable and sweet and was not pushy at all! I even chose the more expensive version because of a few random things that I loved and she was so supportive but also didn't push or guide me in any way towards my decisions. She answered all my questions and asked me my goals of what we needed and what I'm looking for. It was unexpected because I normally deal with sales people who try and do whats best for them and not necessarily whats great for our family.
The finance guys were awesome and quick and we got out of there faster than we ever have when buying a car. The other sales people and employees were so sweet to my kids, as we had brought all 3 children!! We had a great experience and I am definitely now a BMW driver for life.
Our whole family is in love with our new car!
2012 BMW 650i Service - chrris
I have know Bart since 1993. I greatly appreciate the service I have received. I Iive in Edinburg, Texas the nearest dealership is in McAllen, Texas 10 miles. I have had to many bad experience as far as service; quality of service. I refused to go them any more instead I drive the 6.5 hours to Temple, Texas.
Again Thank You
Worst dealership in customer service - Disappointed buyer
You can’t negotiate on the price of the vehicle so they say. Fine. You go ahead and accept their price. Then you go through the finance. They tell you the terms of the finance. You don’t like it but they say that’s the best they can do. You agree. But when you go in to finalize, they change the terms on you by almost doubling your interest rate. They won’t explain why. Please be aware of the bait and switch.
Customer Service due to Service person no longer with BMW - ssah1132
Arrived for 7:30 AM appointment and Service person “DONNA” decided she would do me a favor and help me because “Bill” is parking his truck.
First, Donna didn’t provide a welcoming attitude, but one of it is early and I helping you out because Bill not at desk yet.
Second. Proceeded to discuss the nature of my visit but realize horn not working as well. Explained that to her. Also, I asked what would be the wait time.
She replied a couple of hours at least. I said can I get a loaner car and she said no, can get a shuttle ride. I said, well my old service person normally will try to work out something etc.
I asked to speak to a manager and she leaves for a good minute and come back with a service manger. The service manager stated into that my old service person didn’t do things right and they don’t have enough cars for customers that need them.
Poorly transition of customers that developed a great reppore with someone they felt did do things right.
Laziness approach and didn’t provide great customer services based on the facts.
I did ask for a general manager twice and she didn’t right away attempt to provide any urgency.
I went back to ask if he knew that I wanted to speak with him and she appeared to have a facial express of a....
Bottom line, told the general manger my concerns related to her and customer service. Asked to to pleeeese remove my paper work and her to pleeeese don’t attempt yo speak with me again.
AAAAH! Early morning “Get Out My Way”
Poor service, condescending to women - Lori50
The BMW portion of this dealer is terrible. My car has failed to start twice in the 5 weeks I have had it. It has had other electrical problems I tried to explain, but they don’t seem to listen to me and tell me there is nothing wrong with the car. If nothing is wrong, why won’t it start? It is a certified pre-owned car with less than 20,000 miles and it should not be this unreliable. I have not had to pay for anything since the car is under warranty, but that is not very comforting when you are stranded in a parking garage. If you are a woman I would not recommend dealing with Sewell BMW of Grapevine. If you are in the market for a luxury car, I would recommend a Lexus or Infiniti. My Infiniti has 110,000 miles and has never left me stranded.
beware online sales they will cheat you - PG
Bought a 2007 H3 online from these guys; they said everything was in working order but they sold me a car with an engine that needed to be re-built. The oil warning light came on after driving for an hour; oil pressure showed bad bearings. They knew this and sold it online quickly removing all info and also making me sign a bunch of legal paperwork. DO NOT TRUST THESE GUYS!!!
Great buying experience - Happybuyer
Scott Nefstead was easy to work with remotely. He was prompt providing information and made closing the deal much easier than we expected it would be buying from another city. Thanks Scott!
Simply the best - Simon Cornell
Midland might be a small little poo hole.
But the BMW dealership there is Simply the Best.
I bought my car there in 2010 and picked it up in Germany. Terry Lawson became a good friend and a wonderful human being. Service was spectacular. Loved going there.
Frank is Cardenas Service! - isaiahsup
I would like to say, on the behalf of my wife and I, that it has been an extreme pleasure to work with Frank in car service. His exemplary courtesy and professionalism made our experience with Cardenas Mazda both relieving and enjoyable. Most consumers dread the necessity of car service, especially at car dealerships for fear of getting swindled, us included. Frank has changed our perception. He is an extraordinary asset to Cardenas Mazda. You are both lucky and blessed to have him as we are to have met him. We hope we're half as lucky in Miami to enjoy a similar experience. Thank you.
Worst car dealership I have ever experienced in my life. ... - tesko808
Worst car dealership I have ever experienced in my life.
Not only do these guys not seem very interested in selling cars, sometimes they seem to actively discourage it. They will condescend you, ignore you, make you wait for hours, not call you after promising to do so, bait and switch, etc. Two separate incidents should give you a pretty good idea of what to expect:
1) My friend and I were both in the market for a BMW so we decided to visit the place. (It was the only BMW dealership near us.) After waiting for quite a while, we finally tracked down a salesman. He made us feel like we were wasting his time and was very condescending. We left feeling mildly shocked at what had just happened. My favorite quote (word-for-word from the _BMW_ salesman), “Hondas are good cars. I drive a Honda.” I regret it now, but my lust for an M Roadster got the best of me and I nevertheless ended up buying one from them a couple weeks later.
2) Sadly, my M met an untimely end so decided to go back and look for another fine Bavarian motor vehicle. This experience was even worse--Same attitude, same condescension. I go up there on a Friday, we negotiate and I leave frustrated after they refuse to meet anything reasonable. Later that week, we seem to reach acceptable terms for both of us over the phone and I go back over there. Terms are agreed on and we begin the paperwork. After hours of waiting on this and that, the dealership is closing and the salesman says he won’t be there tomorrow but another one will, we’ll call him Adam. (Not his real name) I am introduced to Adam and they say Adam will call me tomorrow.
Of course, Adam doesn’t call. I eventually call and after playing phone tag for a while, surprise! It’s six, we’ll have to do it on Monday I’m told. So I go in on Monday. Wait… just a few more minutes… hold on… waiting for F&I, etc. About two hours later I finally get in to sit down with the finance guy. He tries to get me to start signing things but wait, I say, I want to make sure everything is as was agreed. And it wasn’t. The APR was nearly double what had been agreed upon. I point this out. More waiting, another guy comes in, sits down, and basically tells me “sorry about what you were told but that rate doesn’t exist in our world.” In so many words, I tell the man what he can go do with himself. I leave BMW of Dallas for the last time.
Please take my advice and don’t waste your time at this place.