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Always a great experience working with George Avila. Very... - peteiii56
Always a great experience working with George Avila. Very professional and courteous. Knowledgeable as well. George special ordered a rear bumper for my 2015 Silverado. He said it would be 3 days for it to arrive. It came in 2 days. I was very pleased.
I always try to shop local and put my money into Vernon... - Luckykjk
I always try to shop local and put my money into Vernon as much as possible. I was very pleased that Vernon Auto Group was able to work with my schedule and get my car in after having to wait so long (2 months) for either parts to come in or for them to have time to check what was going on. However, I was not please by the fact that I got my car back with a deep scratch on the interior passenger handle of my car and also what seemed to be oil or something black that was smeared all over my passenger seat top to bottom that I had to scrub by hand being 7 months pregnant and not being able to completely remove them. My car interior is creme colored and stains/marking show up very easily on my cloth seats. So I’m not very happy that I got my car back in the condition that I did.
Top Reviewed Service Specialists At This Dealership
Ford Service Advisor
I have had great service for over 20 years… Ewing... - Jmcassondfw
I have had great service for over 20 years… Ewing Buick/GMC is my “go to” dealer. I’m driving my fourth Yukon and my fifth one will have Fin Ewing’s name on it too…!
The service coordinator Ronnie is by far the best I have... - weldonk
The service coordinator Ronnie is by far the best I have dealt with in All my years dealing service shops. Great service and will be referring them to Frank Brown.
Thank you for fixing my precious car. Appreciate updates... - SK
Thank you for fixing my precious car. Appreciate updates and text messages throughout the repair process. Exceptional customer service. Will definitely recommend the body shop.
The service rep was extremely helpful. He made every... - Andy
The service rep was extremely helpful. He made every effort to hear and understand our concerns.
Once the service was complete he reached out to us through both phone and text. Outstanding
I called the service Department .Because My Battery died... - Jimmie.barnhill
I called the service Department .Because My Battery died on me.out in Atheans Texas no GMC Dealership for Miles only a autozone store so I called the service department in Livingston Texas and the service man there and his staff walked me through taking the battery out and installed a new one anyone else would have said sorry but can’t help
CDJR Service Advisor
Great experience and fast service!! Always good when... - laura1a2005
Great experience and fast service!! Always good when coming in here and everyone is friendly and courteous. Recommend aransas autoplex for all your service needs
Everyone was very courteous and helpful. Love the... - VICKIPEPPER2000
Everyone was very courteous and helpful. Love the service department Been there twice and so nice oil change and tires rotated. But they didn't check the air in my tires and air up the one that was low.
Express Service Advisor
Austin McKnight is hands-down the most FABULOUS Service... - tucker_heather
Austin McKnight is hands-down the most FABULOUS Service Advisor in Texas! He was timely, had impeccable customer service and my vehicle was clean. I give him 2 Snaps Up in a Circle!!!
GM Service Advisor
Great Service depatrment. - Jetz
I get great service through Kara in the service department. She calls me and lets me know what's going with my truck if its in the shop.
I have purchased several vehicles from them and always... - jk4542
I have purchased several vehicles from them and always use their service department. From the sales staff to the service department, I always have had a great experience.
Bill is back . - Thumper
Bill Marquis now that your back I’ll be back . Thank you for you for a great job . Been back twice since you and Sabrina left . Had poor service . See you soon .
Autonation provided very good quality of repair. They... - Joe
Autonation provided very good quality of repair. They kept me informed of the process and handled everything with my insurance company for a good customer experience.
Classic Chevrolet took very good care of my 2018 GMC... - joanl
Classic Chevrolet took very good care of my 2018 GMC Terrain. I am new to the area and was very pleased with my service. Thank you.
Friendly and quick service. Kept me informed of status... - Kjjlmj5
Friendly and quick service. Kept me informed of status of repair throughout time there. Comfortable seating in waiting area. Staff was professional and friendly and answered all questions.
My visit was is always awesome - CHITCHATLINDA
Always such a friendly staff. The service department caught bad tires that did not have the
wear on them that was promised at the tire center where purchased. They are aware, my vehicle
is my "office on wheels" and I felt very fortunate to have them watching out for my welfare.
Steve James is a fantastic person to deal with. He has a... - kwixom
Steve James is a fantastic person to deal with. He has a great attitude & pays attention to all the details. Highly recommend him. His work ethic is spot on.
Good dealership. Scott in service is the best! Fixed my... - Danny
Good dealership. Scott in service is the best! Fixed my problem quickly. I have been using this dealership for 20 years or longer no problems.
Service performed and completed as committed. Taylor was... - MarkA2017
Service performed and completed as committed. Taylor was very professional and thorough. Every employee I had contact with was courteous and ready to help. Very good experience.
Able to do my service same day I called not three days... - clp10
Able to do my service same day I called not three days later.
Did a good job of the service.
Cleaned my truck
Inspected all systems
Great service - we appreciated the help that we got from... - White
Great service - we appreciated the help that we got from Maani and appreciated that he and the finance guy that we worked with wore their masks the whole time!!
Only do what's asked and nothing more unless contacted by... - Ann.faulkner
Only do what's asked and nothing more unless contacted by the owner. Andre is a polite man and do what he can to satisfy the customer
Anna was the best...I appreciate everything she did for... - rick.franco7969
Anna was the best...I appreciate everything she did for us.... she's always super busy but still always finds a way to make us priority... people like Anna Rodriguez are the reason I will always do business there and I will always recommend Chevy AutoNation...
It was great experience and they worked well to cater to... - isabellobes
It was great experience and they worked well to cater to our needs. Besides the benifits of lifelong warranty is great as well. I would be happy to refer people there
I had a bad experience from this dealership. when I drop... - tamdes19
I had a bad experience from this dealership. when I drop my car for barke pads and rotors replacement they told me we will put factory original GM products and give me a price. I said ok, after I picked up my car I find out they put mid grade inferior brakes and rotors not GM factory original. I was disappointed i make a phone call to talk to the manager and they said he is busy.I been told he will give me a call back and took my number but nobody call me back.
Defiantly do not recommend the service department. They... - lindaw0219
Defiantly do not recommend the service department. They could care less about Customer Service. Had a very bad experience with John Ramiez, Ramon and the service manager Alvin. When I asked Alvin who his boss was, he told me I didn't need to talk to him because he would only direct me back to him. Then he claimed he didn't know his number. How do you not know your bosses contact number. I purchased my car 2 years ago from this dealership and had no issues with the sales department.
This place is not professional at all, my son has taken... - Mayela Nielsen
This place is not professional at all, my son has taken the car several times with them and each time they leave a bad job, they painted the car and less than a year and the paint fell off, I took him to see the problem and the manager He said they couldn't do anything, they took a lot of money from the insurance company so they could put a painting on it that didn't work, they just want the insurance money !!!!
Beck & Masten Buick GMC South