"I initially came in for an oil change but had a leak in one of my tires. JB Kerns reported that he was unable to fix the leaking tire and to go somewhere else for that. He also reported that one of my other tires was bad and could be replaced under my warranty and he would order it and call when it came in. Waited 2 weeks for a call and when there was no call, so I called. Again it was reported to me by JB Kerns that the tire was on order. Finally a month went by and still no tire, so I went in to find out what the problem was. I was in luck because Kevin Massey was there and he solved both problems. Not only did he order my tire but, he repaired the leaking one. Thank you Kevin, I will be asking for you next time I come in."
"They never try to sell me something I don't need . always courteous helpful explains everything in detail. Car is always done when promised , and I always leave with a clean car."