I feel very confident in the service and customer care here! - mazdamom
I appreciate the service with a smile and the long term relationship that my car and I have at the dealership. I know they are really looking out for both of us.
Top Reviewed Specialists At This Dealership
Mazda Certified Sales Pro
Mazda Elite Certified Internet Consultant
Jim Collins - zee
I went to the dealership to have my CX5 serviced and my husband and I went to the showroom to kill time. Jim greeted us with a smile and showed us the 2018 version of my car. His sales skills are excellent, I leased a new CX5 and left the dealership with a new car. Painless.
Internet Sales Manager
Mazda Sales Specialist
New MX-5 - Al's 2nd
We loved working with both Kevin Webster and Joel Bender on getting our new MX-5. Kevin was very helpful and answered all of our questions. Joel made the finance quick and easy. Thanks to all at Sandy Sansing Mazda in our purchase.
Sales / Leasing Consultant
Mazda Certified Sales/Leasing Consultant
Recent purchase - Kaka
Rhonda was helpful. They were a bit disorganized due to the recent move. Misquoted ionization process but job was done. Missing key issue resolved but took another visit to dealership
My experience - Alisonsantore
I worked with both Charlie Epting and Larry Stemle and the process went very smooth and very fast. I ended up with an amazing car and Charlie showed us the inside of the Mazda in full depth and it helped us to get a feel for the car. Thank you for an amazing experience & I recommend this dealership.
Mazda Sales and Internet Manager
Mazda Sales Consultant
Reviews are NOT my thing, but... - brandonpromo
To be honest, it's really hard to find a place to start with this dealership and the employees that helped me get out of one of the worst situations I could find myself in.
I had a beautiful Ford F150 that I planned on keeping for years, but I was hit by someone without insurance and that produced events and circumstances I never thought could be imaginable, but it all happened. In short, my 3 year old and myself suffered so much more than the bad person that hit us. It was bad hit after hit, after, hit and so on. I didn't know what to do. Finances were becoming an issue and it was on myself and family to fix. Again, trying to keep this part short, a friend introduced me to Jeffrey Voorheis and Tom Sfero. What a blessing this situation would turn out to be!
I can't even begin to explain how devoted and determined Jeff was to help me out in my bad situation. He answered text messages, cell calls, dealership calls and even calls when he was off. He even got back to me on FATHER'S DAY!!! Wow, that's customer service.
All that being said, I was in a very bad situation with a beat up truck and a desire to get back into what I had and more options, to be honest. Jeff and Tom made it happen and when I say "made it happen," I mean it. They bent over backwards and then some to make everything right for me!!
This was not a "sale" it was a family solution for me and I can't thank them enough!!
Thank you guys so much, from the bottom of my heart! When you let my daughter pick a truck that she felt safe in to buy, you became part of our family. THANK YOU FOR EVERYTHING!!
Treat you like family. - Dovegirl4
Everyone at this dealership is so kind. They truly treat you like family. I received follow-up calls and a thank-you letter making sure everything was okay. After I purchased my used car I took it back a week later because of a scratch on it when I bought it that they needed to fix. Not only did they fix the scratch, thay detailed and washed my car and took care of any other minor issues that I may have had. I drove down from Georgia to deal with Daytona Mazda because of their great reviews. It was well worth the drive I recommend them to anyone.
General Sales Manager
Best Car Shopping Experience Ever!!! - ZoomZoom
This was above and beyond my expectation. Surprisingly a very pleasant experience. From the minute we started the conversation about my need to the minute i got the car out of the dealership and heading home.
Isac was listening very well to my needs. Was open and honest with his responses. Respected my budget and reasoned well to my feedback.
When i arrived at the dealership everything was ready as we planned before. No games, no hassle. Additional requests was reasonably accommodated quickly and fairly.
The paperwork was so easy; in & out in about 15 minutes. No pressure to buy additional product or service. Just education on different options i can have and if i would like to pursue it or opting out.
The wait time was reasonable and while we waited we enjoyed the break area and what offered of different drinks and snacks. We also walked around checking out other cars comfortably.
The whole experience was totally different than what i had with all the cars i got before (6 cars). felt like i'm in home and chatting with friends. If you''re in the market for a car, give these guys a chance, you won't regret it.
Sales and Lease Consultant
Great Nwe Car Experience - Marie1
This is my fourth Mazda and the dealership is great The sales force is good especially Chad Chung! Very accommodating, low key,but did an outstanding job.
Honest Salesmenship - BettyM
We received a very honest, knowledable and non -aggressive consultation with Sam Velazquez regarding the standards and integrity of Mazda CX-5 SUV Model. He was eager to point out the many features that are considered "standard" on the Mazda CX-5 Sport in comparison to the Touring Model, it was his non-aggressive approach that led us to opt for the Touring. The experience was Great to say the least. Would highly recommend this Mazda of North Miami and especially Sam Velasquez.
Great Service - J stone
Walked in with lots of problems and no solutions. Walked out with the car we wanted. Upfront, straight honest conversation. Was good to not get BS’d.
No complaints from us!!!
Mazda Certified Sales Consultant
Amazing service. Amazing people. - Mazda spence
I’m amazed beyond words for the kindness and great service that Rodney my service advisor has been providing me since I started servicing my car at Mazda Hodges by the avenues in Jacksonville .
Today he went above and beyond to ensure I was taken care of as a valued costumer. Thank you Rodney and all Mazda staff that fixed my car today and treaded me like family.
Austin is the best! - AviatorDieguinho
Great location! Austin is a great salesman and he really helped me get into the car I wanted for the best price possible. Austin along with his team made the entire process seamless and they got me into my dream car.
Excellent Experience - Dex222
I called with a warranty issue on my 2017 GMC Truck. Bill and the guys at Ed Morse addressed it fast and these guys are extremely courteous and professionals! Thank you guys... You have a life long supporter... Dexter Hebert
Internet Sales Representative
Ed Morse Hall of Fame Sales Consultant
Top Notch Car Buying Experience - ZoomZoomFL1
I'd like to thank Mr. Scott Gale for such an excellent experience. His professionalis, and thoroughness coupled with enthusiasm made me believe him when he told me, I sell this product because I believe in it. Our new CX5 is exactly what we wanted in everyway and Scott worked hard to see to it that we wanted for not! I'm looking forward to our first service appointment with Jenkins Mazda.
Mazda Recall Service - Mango
Handled recent recall in a friendly and timely manner. Looking forward to having future service done at this dealership. Plenty of goodies to eat and drink in the waiting lounge also.
Wonderful experience! - Simona
Mr. Cali was very helpful when I need it to trade in my leased car. He made sure that I got the best deal. I am a longtime customer and this was the 3rd car I had leased from this dealership. Thank you again!!!
Great Car, Price, and Service - 1stressedstudent
First of all, I was a high school student buying my first car with a very modest budget. We walked in told JD what I was looking for. The first car he showed us was exactly what I wanted. It took a minute to get a test drive and paperwork done because the dealership was busy. I believe he had other people he was assisting but I was waiting for insurance to go through. In the end, we were in and driving away with the car in about 4 hours with a great car.
service with Integrity and a Smile - Happy Mazda Patron
I prearranged via the phone with Michael Armenteros for a 14,200 oil change for my CX-5. This initial call was amazingly great. Michael is a special individual in this profession. I actually looked forward to having my car serviced.
My appointment was today (2/14/2018)@ 11AM. Michael greeted me and immediately introduced me to Andy Wehmeyer, and detailed to him what we had discussed. Andy escorted me to the waiting area (a really comfortable and beautiful area with an immaculate eating feature). The rest rooms are immediately accessible.
My car was ready by 12:30PM, with oil and filter change and tire rotation and balance completed, To top-off my happy visit, my car was washed and looking great!
Thank you all!
Perfect Experience! - dwells9636
Buying a car has never been so easy. Brandon, Pete, and Chuck were great to work with. I would definitely recommend Dyer Mazda to anyone!
Amazing - John Macias
Darius was amazing, he was very helpful, for me a good deal, was so nice, and very knowledgeable. I would shop there again I got a mazda3 Hatchback and I love it!
Exceptionally Satisfied Experience! - Miata7
Chris and Brad are truly a gem! They are knowledgeable and friendly. They make the whole purchase process hassle and pressure free. Cannot thank them enough for a great deal I get!
New Car Purchase....Amazing Experience - Kiaana7
I purchased a 2017 Mazda 6 recently from John Lee Mazda and was extremely happy with their service. Michael was my salesman and he was very kind and knowledgeable, you can tell he was well trained. Not once while I was at Mazda did I feel pressured to purchase a vehicle or any of their products to maintain the car. That’s a huge plus for me. Of course, they went over key selling points, but they gave me time and space to make my own decision. James, the sales manager, was phenomenal. Words cannot express how thankful I am to have done business with him. Considering this was my first time purchasing a brand-new car, I had questions and a lot of them. Whereas another person might have become agitated and frustrated with all my questions, James was very patient and did an excellent job answering them; he was very thorough and remained friendly throughout the entire process (even the financial negotiation aspect of it). He went above and beyond in his customer service when he made some phone calls to help rectify a flat tire situation that I obtained a week after my purchase (please note that this had nothing to do with the vehicle itself, I inadvertently ran over something in the road). Making these calls on my behalf was not part of his job description, so he didn’t have to do it, but he did it out of the kindness of his heart because he wanted to help me and I am grateful to him for that. Ron is the person who does the financial paperwork and he was awesome as well. He was very kind, personable and knowledgeable. He was also straight up and did not try to upsale products through manipulation……he made sure to let me know upfront that he was not this type of person and he stayed true to his word. John Lee Mazda is the place you want to purchase your vehicle from……no shady deals or manipulative/aggressive salesmen. Only great vehicles sold by great salesmen providing great customer service 😊
Awesome Sales Experience - Drich01
By far once of the better car buying experiences I have had so far! Victor Thompson made the buying process smooth and easy. I took about three cars on a test drive and was not pressured into making a decision. I had my two young children with me during my initial visit and Victor did his very best to keep them entertained with coloring books, so we could do business. He really went above and beyond. After seeing the inside of his office with all of the pictures of customers who he had previoisly sold a vehicle to made me feel like I had the right salesman and that was the case. Thanks again for the great deal and experience!
Great customer service!! - Jacksonville, FL 2000
My purchase was made on April 27.. Andrew Chisholm was professional and understanding to my needs. He took his time and got me into a car I wanted and was a scholar and a gentlemen. I will highly recommend him to family and friends. I can't thank him enough!! Thank you Andrew!!
Sorry for the late review..
Super service - Steph2010
Both my daughter and I had a cars serviced on back to back days though different issues. Wes took great care of us; offering a loaner car and staying after closing to allow me to pick up my car that evening.
Great service with Jonathan - Fiorella 1
He is been great and I love the service. Thank you!!! Happy with my car. Thank you so very much again. Excellent service. Muchas gracias.
Great Buying Experience - happycustomer
Recently I shopped for a new Mazda3 Hatchback at Ed Howard in Sarasota after being disappointed by my auto shopping experience in Charlotte County. I worked with Steve Wilkinson and Jon Zimmerman and found both to be friendly, helpful, and genuine. They were able to get the car I wanted from another dealer and offered a price that was well within my target range--no tricks or haggling. Ed Howard is a family owned dealership, and it shows. I met many of the other staff members once I had purchased my car, and they all seemed happy to have my business. So far I think my Mazda3 is a terrific car, and I look forward to working with Ed Howard to keep it in great shape. Thanks again to Steve and Jon for making it easy to choose Ed Howard over other dealers. I'm happy to have a new Mazda3 in the garage beside my 2000 Mazda Miata.
Never return to this dealer ever! - Joe
My wife brought in our 2014 Mazda for oil change, at 22,000 miles. Juan convinced her that car needed a cabin air filter in addition to oil change. Bill:
Misc Charge : $ 8.85
Coupon Discount -$20.00
Total: $ 160.24
Also recommended new tires (?? at 22, 000 miles.... yeah right). Some dealers still like to over sell to women. Made some $$$ but lost me as a customer.
My Lexus cabin air filter cost me $12.00 plus $28.00 for instillation.
Very smooth and relaxed - Ndimon
David knew what I wanted and what I could afford. Took me around the lot as I jumped from car to car he didn't mind at all. We got the key, took a test drive, went inside and the rest is history. I walked out with everyrhing I wanted and more in my new car. The whole staff was really relaxed, not pushy like other dealerships. I would recommend cox/mazda to anyone purchasing a new or used vehicle!
Ferman Ford Mazda
Mazda Master Certified Service Manager
Elite Master Certified Mazda Expert