31 Florida Mercedes-Benz Dealers

I’ve always been a General Motors person, so buying my - kjsierakowski

I’ve always been a General Motors person, so buying my first Mercedes was a big departure for me — and after my experience at Mercedes-Benz of Bonita Springs, I’m honestly not sure I can ever go back! From beginning to end, the entire experience felt DELUXE. The level of service, attention to detail, professionalism, and genuine care was unlike any car-buying experience I’ve had before. They somehow managed to make purchasing a vehicle feel exciting and special instead of stressful or transactional. A huge shoutout to Frank, who was absolutely fantastic. He was knowledgeable, attentive, patient, and made the entire process effortless. I never felt pressured or rushed — just incredibly well taken care of. He truly went above and beyond and was a huge part of what made the experience so memorable. Mercedes-Benz of Bonita Springs has officially set a VERY high bar. I went in excited about buying my first Mercedes and left understanding that the luxury experience is about a whole lot more than just the car. Five stars for Frank and the entire team — you may have converted a lifelong GM girl!

Professional, friendly, and punctual service. - DANID1609

Professional, friendly, and punctual service. I was always kept informed about the inspection and the vehicle's status.

Nero took good care of helping me get into my new car, - Murphy

Nero took good care of helping me get into my new car, highly recommended!! And can’t wait to send friends and family.

I recently leased my second vehicle with Peter Warwar, - maria.agudelo15

I recently leased my second vehicle with Peter Warwar, and it’s no coincidence I came back to him. My first experience with Peter was so smooth, easy, and professional that there was no question who I’d call when it was time for another car. Peter is patient, takes the time to explain everything clearly, and genuinely works to get you the best deal based on your specific needs. He listened to my criteria both times and delivered exactly what I was looking for, without any pressure or hassle. Two cars in, and I have no doubt I’ll be back for my third when the time comes. If you’re looking for a salesperson who’s honest, knowledgeable, and easy to work with, ask for Peter.

I had a very good experience with my sales person Adran - Portsouth

I had a very good experience with my sales person Adran at Mercedes of Naples. He answered all my questions and worked with his manager to get me into the car I wanted. Adrian then referred me to Michelle who went over the details of the car and helped set everything up in my new vehicle. Very professional.

Paola’s customer service was outstanding—she was - tonyray2003

Paola’s customer service was outstanding—she was attentive, professional, and a true pleasure to work with. However, the post-sale documentation process with Julio fell short of Mercedes-Benz standards. It took far too much effort and back-and-forth simply to secure copies of my signed paperwork. Paola deserves 5 stars, but administrative follow-up needs serious improvement.

Dealership was wonderful, clean and comfortable. - Chipblitch

Dealership was wonderful, clean and comfortable. Spent less than an hour on the whole procedure!!

Excellent service and product. - GaryDL33

Excellent service and product. Tucker was excellent in everything he did to assist us with the purchase of the vehicle. First class service all the way.

Received prompt service technician was knowledgable with - Jackie

Received prompt service technician was knowledgable with respect to the issue that brought me into the dealership I really appreciate his professional attentive demeanor

Excellent service, exceptional Knowledge. - hollysellsnsb

Excellent service, exceptional Knowledge. Amazing buying experience. Thank you Tim. I will definitely be back for my next car purchase here.

Kevin Suarez, my service advisor has been most helpful - rockyr29

Kevin Suarez, my service advisor has been most helpful with my car issues. He made sure everything was right.

Christian was very helpful and I am satisfied with the - jmqs1980

Christian was very helpful and I am satisfied with the results and the service provided.

Excellent service advisor that makes sure my car is taken - markgillanders

Excellent service advisor that makes sure my car is taken care of promptly and returned to me on time.

Great people to help you make the best choice. - kentutor

Great people to help you make the best choice. Made arrangements on phone, showed up and signed the papers. Fast and easy. Highly recommended.

Had a great experience with Julius at Mercedes of Coconut - tcmosesfl

Had a great experience with Julius at Mercedes of Coconut Creek. Worked with me even tho it took a long time for me to make a decision. Appreciated his patience.

Really appreciate the services that was provided and the - HONEYSHUG70

Really appreciate the services that was provided and the detailed list of things that were done during service and video pprovided

Best buying experience I have ever had. - Barry Lowy

Best buying experience I have ever had. Love that Bob had a great feel for the right fit for me. Ended up choosing the right SUV that had more fun than I was expecting. 2026 AMG GLC 43 👍🥳👍🔥🐉

Mr. Claude Rabbath was very helpful and made the entire - mfoll

Mr. Claude Rabbath was very helpful and made the entire buying process pleasant. The process of purchasing the vehicle took a while but the staff made it as easy as possible.

I was looking to have a 2027 GLE53 built but found out - jdpole0

I was looking to have a 2027 GLE53 built but found out they aren’t offering it with the AMG package and it is only a Hybrid plug in. So I asked them to find a new 2026 AMG GLE53 to my exact specifications. They searched the entire country and found 1. It was everything I wanted and more. Had it delivered 4 days later. It was two days after my birthday and when I pulled in to pick it up, they put a big red bow on it. I started crying it was so beautiful! Dawn Walker was so accommodating and knowledgeable about all the features. Spent an hour in the car with me going over all the systems. Wonderful experience, wonderful team, and wonderful car!

Christian Wilson was a joy to work with. - Josh Jeffcott

Christian Wilson was a joy to work with. Very timely on his responses, everything was above board and confirmed all the numbers very quickly. We had everything settled and I was in and out of the dealership with my new car in less than 2 hours. 5 stars to daytona mercedes and Christian specifically 🍾👍

Very helpful and guick to serve. - Trinamikebenso

Very helpful and guick to serve. If they weren’t sure about a question they found someone who knew the answer.

Anytime that I have taken my vehicle to Mercedes of - emac2580

Anytime that I have taken my vehicle to Mercedes of Orange Park. I have not had a problem. My Service rep Mike make sure that I’m taken care of each and every time that I’m there thanks to the service department for their outstanding customer service.

It was very easy to schedule our 50K maintenance online. - jan34746

It was very easy to schedule our 50K maintenance online. We were greeted and informed we were scheduled with Katie for this appointment. She appeared to be very knowledgeable and concise as to what would be performed on the vehicle and kept us informed. At the end of the day, we left happy with the maintenance needed.

Beautiful dealership, great people to work with, and no - carolyndeary

Beautiful dealership, great people to work with, and no one can beat their deals!! Paul even cleaned out my old car and moved everything over for me!!

They are some of the biggest liars and scammers I have - Jeff941

They are some of the biggest liars and scammers I have ever dealt with in the dealership department when I call to speak with management they never return calls or even try to help

We first met Ider, he was warm, polite and courteous. - bobsmarcar

We first met Ider, he was warm, polite and courteous. He was knowledgeable and efficient. I like the fact that no one was pushy and forcing us to purchase; they allowed us our time and space and we are happy with our purchase.

Ali is amazing made my experience here at these - Cleanjob232

Ali is amazing made my experience here at these dealership a life changing experience totally 10 star service

This dealership was amazing. - ginarenea70

This dealership was amazing. Anything from David Scott Lee is guaranteed. Everyone was very nice and very accommodatable. They did not make the process long and they showed you the Carfax. When you do research and you don’t know what you’re doing that’s your problem.

A very disappointing experience overall. - TPEACE1

A very disappointing experience overall. I had been shopping for a GLS throughout South Florida for quite some time and eventually expanded my search across the Southeast. Earlier that morning, I spoke with the internet manager and offered to place a refundable deposit to secure the vehicle long enough for me to complete my due diligence, especially since I live more than three hours away. I was assured that would not be necessary. Shortly afterward, a sales representative contacted me. He was professional, responsive, and diligent throughout our conversations. He provided all requested information and asked for details regarding my trade-in, which I promptly supplied. He later followed up with an offer, and I explained that while we were close on numbers, I was attending a family event and would reconnect shortly afterward. Not long after, he called again to inform me that a walk-in customer wanted to test drive the vehicle. Feeling pressured to finalize negotiations, I requested an additional $500 on my trade-in and a $491 reduction in the purchase price. He asked whether I would secure the vehicle with a $5,000 deposit if management approved those terms, and I agreed. He later called back and explained that management had decided my offer was now secondary because of the in-store customer. Ultimately, the walk-in customer purchased the vehicle. The most disappointing part of this experience was not losing the vehicle itself, but the lack of professionalism, consistency, and transparency from management. Customers who are willing to travel long distances, negotiate in good faith, and spend significant money on a luxury vehicle deserve the same level of respect and consideration as someone physically standing in the showroom. I want to be clear that the sales representative himself was courteous and professional throughout the process. My frustration is directed at dealership management and how the situation was ultimately handled.