Service - silver2BJ307
Ryan Yeoman was very pleasant, courteous and put my car in for service as promptly as possible as I was waiting.
When the service was completed, he carefully explained what services were provided under service A for my vehicle. He also advised when I should return for the next needed service.
I found him very helpful and would request him again.
B J Harden
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Sales and Lease Consultant
Excelente - Leticia Carmen 1997$
Súper buena atención excelente y el café el mejor súper súper la atención de servicio Al cliente. Tengo otr a cita la próxima semana espero sea la misma experiencia
Fast & Efficient - Clk1998
Express Service was everything that you could ask for. Lance was very helpful and made sure the work was accomplished efficently. Everything was done as promised.
Purchasing Experience - Kapsi1911
I had a great purchasing experience at Capital EuroCars. I found all of the staff to be extremely accomadating. My purchase experience was smooth and expedited.
Mercedes Benz Master Certified Sales Associate
excelente costumer service - MIAMICASA
Mr. Roberto Damas is a excellent advisor . He explain me every details, and text me message about my car.
Perfect communication and very professional worker
Sales and Leasing Consultant
Warm hospitality - Nikki85
Shedrick was helpful from the start! Very flexible with his time, he went above and beyond to make sure i was satisfied. And when i came to pick up the car it felt like doing business with family. They kept my best interest at heart and were honest and transparent. Glad to call
Mercedes Benz of Tampa my new home!
The best dealership and employees than any other out there! - pjhalloran64
This is our second car we have bought from Bin Xu and Gainesville Mercedes Benz. Bin is awesome to work with and everyone at the dealership is so friendly and makes the experience awesome!!!
I would recommend them to anyone thinking of buying a vehicle!
Sales and Leasing Professional Consultant
We were treated like family - andy59
A smooth purchase process from beginning to end. The finance options for leasing were clearly explained, and I felt the sales put our interests first. I highly recommend this dealership for a new Mercedes Benz or Smart fortwo purchase. Ask for Melissa Cordeiro.
Certified Internet Sales and Leasing Consultant
Client Relations Manager
Certified Sales Consultant
It was like getting a great deal from family. - MecedesNurse
I recently graduated from Nursing school. The only thing that got me thru those hard years of school was knowing that I will finally achieve my 2 personal goals in life. To buy my own mini farm and buy a Mercedes Benz. I bought my farm in August. When I went in for a look around I was originally going for a lease but after talking to P.J he explained the benefits and I found my dream Mercedes. We test drove the car that night. He was very patient considering it was almost closing time. He gave me his cell number and the link for financing. It was so easy. The next day I called him and he said I was approved!!! I could not stop jumping up and down at work or when I came to pick up my car at the dealership. Every one took their time explaining all the tech in the car. Financing was a breeze,and all the complimentary extra's made me feel like I have a second family.I will be with Field Motors for LIFE!!!
New car. - SKBrown63
Completely enjoyable experience leasing my new car. Everyone was friendly and helpful. Sales person was extremely knowledgeable in the car I was leasing. She also checked on me to see how I was doing the following week.
The Service Manager of Mercedes-Benz NPB - Victoria123
Mercedes-Benz of NPB has the very best Service Manager I’ve ever dealt with. Shawn Potsander is not only extremely knowlageble and efficient, but also so very kind, understanding, accommodating, personal and most of all, trustworthy and reliable. This is so important when you’re dealing with servicing your car. Having him in charge, I’d not want to get my next Mercedes anywhere else.
GREAT SERVICE - luvmymerc
TOP NOTCH DETAILING,WONDERFUL STAFF.
Always friendly staff,clean loaners,well appointed lounge with terrific coffee ; 0.
Michael,Randy,Mo,and Tammy are the best !
Thank you to all.
Excellent - Yami1
I got a great deal and the service was just 5 starts.
Still getting great service from them.
If you’re thinking of getting a Mercedes-Benz in the Tampa Bay area this is the place to go.
Thank you Jazmin Rodriguez
service - MJ car
First time service. 10,000 miles, one year. Everything was great. Nice service and all done in one day. Will always use the dealership for my service.
Great service - Patc
I was greeted with a friendly smile, I was given an appointment on short notice. I enjoyed lunch while I waited. Wade Forsyth always makes me feel like I am a valued customer. The following day he calls to make sure that everything was done and working to my satisfaction. Great service.
Oren was excellent! - Miller1046
We recently moved to Daytona Beach and the lease on my SLK was getting close to ending. I needed to find a Florida Mercedes-Benz dealership and after looking at other reviews I decided on Mercedes-Benz of North Orlando and I am very glad that I did. Everyone at the dealership was friendly, professional, and helpful. I worked with Oren on turning in my current Mercedes for the new SLC. Oren was excellent to work with and made everything so easy. They did not have the exact color combination that I wanted so Oren searched other dealerships and found it! It only took three days to get it and I drove home in my new beautiful SLC. I will definitely be returning to Oren and Mercedes-Benz of North Orlando when I am ready for my next Mercedes.
Rob Adkins Provides Outstanding Service - dmmock
Rob Adkins provided me with vital information on my recently purchased used Mercedes Benz. It allowed me to avoid over $1000 in maintenance by letting me know the maintenance had already been performed. He also provided me information on the status of the air bag safety recall and the cost/procedure for updating the navigation maps. I would highly recommend having service done at Centennial Imports.
GREAT SERVICE! - Newsperson1
Just a note to let you know of the phenomenal service I received from Mr. Joey Rodriguez. A wonderful very nice and knowledgeable person that took great care of my vehicle. Let me add Chris at your service desk as well, very nice professional, and always has a smile.
Thank you very much,
Such a great experience! - kg
From start to finish WPB Mercedes is top notch in their sales dept,. The entire staff goes above and beyond to be helpful and make the car buying experience painless. I highly recommend this location!! 5 STAR all the way!
Choose Johan Pistana as your sales person - great experience - maweiss
Johan Pistana is very professional, ethical and personable and I would highly recommend that you ask for him when choosing this dealership. His phone# is 786-525-5349. He did a very good job in helping us acquire the Mercedes we wanted at a fair price. Make sure you work your numbers in advance and do your proper due diligence on buy/lease/finance options. I really like Edmunds car forums for the latest lease rates and prices paid.
Lost my business - Tkdman5
Brought car in 3 times - still not fixed - was told they did they correct repair - employee was very unprofessional— will not be returning - lost my business for sales and or service
Bad service - HenryL
two cars were serviced there and I had a very bad taste of the service received and treatment of the employees.
305 962 3980
Poor customer service - Fstr911
This is a very disappointing car dealership. In fact, I’ve never experienced worse service from a car dealership. I’ve been trying to resolve a pretty basic issue with them for more that 8 months.
Sadly the service representative and service manager don’t even return phone calls.
This dealership in my opinion should be avoided.
Do not bring your Mercedes Here - TQ
I bought my wife CLK350 in to have the Telaid system turn off today, what a big mistake.
Already called ahead and still have to wait. Then the advisor told me they charge $190 just to plug in the scanner to see what wrong with the Teleaid system. I told him there is nothing wrong with the system and she just wants to turn it off because of no subscription.
The advisor said that a repair costs on top of the scanner reading. This is BS. (I can get a free reading from Autozone). But I don't need a reading, I just want to turn the thing off.
Well, I left and came to another dealer to have the thing done in 15 minutes. It a simple turn off using the computer system.
The advisor not very nice. It looks like he doesn't want to serve me.
Don't bring your car to this dealer for services. if you do, check your bill and ask questions.
Service Department - Amazing!!! - monroe00
Let me first send a big Thank You to Barnes in the service department at Ft Walton BMW. I have been a customer for the past seven years and have always been satisfied with the service that was given to me. When Bill Higginbottom left BMW service I was devasted because he had always made sure my car was in good shape and more importantly safe for my family. I had been through other individuals at the service department but none that really stuck in my head that treated me the way Bill had done. I just took my car for service and repairs and finally I met an individual who gave his time and effort to assuring that everything was simple and easy for me. Barnes at Ft Walton Beach BMW service just treated me like I was his only customer and I was his top priority. I will definitely make sure that Barnes is always there to take care of all my car needs. Thank you again Barnes for being absolutely amazing! i appreciate everythin you have done to make my service experience great again!!!!
Also trying to pull a fast one in service dept. - Checktwice
Took my e350 in for scheduled maintenance. Reviewed service order, they recommended replacing ' unsafe tire's told them no...took vehicle in 30days later for a malfunctioning shade, reviewed service order..miraculously the same ' unsafe tires' now passed inspection and no longer unsafe..go figure...they like to try and fool you...and probably get over on women and seniors.
worst service ever - Andres
Our new car did a double spin in the road, yes 360 degrees circle while riding at 45 mph.
We took the car to the dealer and after 2 days they said everything is fine. Later the car did the same and for the second time they said there's nothing wrong.
We took it to a different dealer and there they said at a first glance that the front wheels needed alignment. ALIGNMENT!
Now it is corrected. Mercedes Benz Fort Lauderdale sucks.
i was lied to - Tarkay
I received a letter about replacement of the recalled airbags, so I made an appointment and before I left my house I called the service department asking them to check to make sure that they indeed have the parts available to perform the replacement for my specific car (gave them the VIN of my car, too), they checked and called back and said "yes, please come over". I went and they told me they didn't have the parts. Then they said they will order the parts and call me back on Tuesday, of course no call back at all. I am about to buy a new mercedes within a year, and now I know I am not buying from this dealership. Very disappointed.
STAY AWAY!!!!! 5 Months to Repair Car - sent back 5 times!!! - MBE3504Matic
Daimler should revoke this dealership's operating license/agreement. I brought in my E350 for repairs following an accident (no frame damage, no engine damage, no airbags) involving the front of my car. They used aftermarket parts on my vehicle and the hood still doesn't close properly - I sent the car back five times to have them align it's still messed up. Now I noticed that the aftermarket windshield they used is cracking for no apparent reason and the trim along the windshield keeps popping off. Also, my new dealership notified me that they never installed a rubber seal the seals the windshield to the body. I can't believe the horrible service level this dealership provides - the frustration and time I wasted with them is criminal. On top of the horrible workmanship they are unpleasant and unprofessional - they never return phone calls or provide you with updates after they've worked on your car for 5 months.
Terrible service!!! - Pete123
I have bought an ML 350 Bluetec from this dealer and serviced it and a E550 there. The service department has gone way down hill recently. My ML 350 was just returned after a month with them. The service reps, Frank and Brian never called when they said they would. Even the service manager was unreliable and failed to call back promptly. I was lied to on several occassions. The car was returned to me and I was given no paperwork. They said they would mail it to me. Everything about this expeiences was suspicious at best.
I am taking my business eleswhere and suggest you do too!!
Mercedes Benz of Bonita Springs
Mercedes-Benz of Coral Gables
Mercedes-Benz of Cutler Bay