1,967 Illinois SRT Service Centers
Absolute best team with a great heart for helping people. - Michaela.wolfman
Absolute best team with a great heart for helping people. Makes sense that people come from everywhere to go to Crown!
Dealership was very clean; employees were very pleasant - arfson
Dealership was very clean; employees were very pleasant and helpful. Was updated on my trucks servicing progress.
Top Reviewed Service Specialists At This Dealership
Service Professional
Service Advisor
Service was punctual and transparent. - BRUCE.SIROTA
Service was punctual and transparent. They did a good job of diagnosing a “transient “ problem. Getting a car was is always a nice touch, too.
Joe in service was great - this is the most efficient - 2021FPace
Joe in service was great - this is the most efficient repair I have ever experienced with Jaguar Land Rover Hinsdale. The team was very easy to work with. I recommend!
Pleasant and trustworthy I always buy my trucks from this - CHEGAR2204
Pleasant and trustworthy I always buy my trucks from this dealership and they service all
I was very pleased with the service on my vehicle Than - Juan Murray
I was very pleased with the service on my vehicle Than youso much I appreciate.
I have been a loyal and exclusive customer since 1985. - lotusman
I have been a loyal and exclusive customer since 1985. I come back because of the quality of the service. The service advisor, Jay, is outstanding. He tries very hard to make sure the work is done correctly and is very pleasant to work with.
Michael Comer was absolutely amazing! - omaroxs2
Michael Comer was absolutely amazing! He was so patient in explaining the options available to me on my Lexus. He treated me so respectfully.
Lexus Technology Specialist
Service Director
The Peoria facility was clean, courteous, timely and - lu.ori
The Peoria facility was clean, courteous, timely and fair. I have been a client for years.
The experience was highly satisfactory, involving - US Post Company
The experience was highly satisfactory, involving interactions with only two individuals: the finance manager and a seasoned salesperson. The entire process was completed within an hour and thirty minutes, allowing for a prompt departure. We are pleased with this dealership.
Assistant Service Manager
Very nice helpful and make sure you in the Car you desire - DConley@cps.edu
Very nice helpful and make sure you in the Car you desire very patient with you let you make your own
Dante was excellent. - Cclaiborne3
Dante was excellent. He was welcoming, kind and provided excellent customer service care. His updates were prompt and informative. I recommend this location for your service needs.
There was a delay in getting my car serviced, but Dean - Chriswall4
There was a delay in getting my car serviced, but Dean made it right for me, and that is why I buy and get my cars serviced at St. Charles.
I couldn't get an appointment using their website, but - megavolt
I couldn't get an appointment using their website, but the scheduling department was happy to help on the phone. The oil change and free tire rotation went smoothly with no surprises. Their waiting room was comfortable.
Parts
Have worked with Nicholas Rice, Service Adviser for - JS
Have worked with Nicholas Rice, Service Adviser for several years. Easy to work with, professional, keeps me apprised of the work as it's being done. I can't speak highly enough about how awesome the Service Department is and especially Nick's assistance and advice. Confident I'm in good hands when I take the vehicle there for service.
Great honest service. - 1christmaschild
Great honest service. No xx. I would recommend this dealership to seniors (like me) to avoid unnecessary charges or services not needed. Juan & Keith are great at what they do.
Toyota Master Technician
Counter Associate
Toyota Certified Technician
Great trusted honest mechanic work on F150 and supporting - stuart.galesburg
Great trusted honest mechanic work on F150 and supporting staff. Been going to Packey Webb for years where I bought my F150.
Thank you to Steve Sorensen and staff at Phillips in - Livvy S
Thank you to Steve Sorensen and staff at Phillips in getting my vehicle back on the road. Always have a great experience.
Service Manager
Always very nice to deal with. - wasylenkojamie
Always very nice to deal with. Friendly and personal service completed on time. Longtime customer.
Stress free, kind, efficient and quick, but not what was - angelinecounsell
Stress free, kind, efficient and quick, but not what was quoted by Kelly blue book.
The employees were very efficient and kind as were all - Oenninbj
The employees were very efficient and kind as were all the staff that I came in contact with
Parts Manager
Dropped care off ahead of scheduled appointment. - mersh58
Dropped care off ahead of scheduled appointment. Was done earlier than expected. Very pleased with service.
Body Shop Manager
Quick registration process and fast service. - DMARCHIBALD
Quick registration process and fast service. Love the printouts on tire health and info on battery life.
Service Writer
In and out, no issues, done done done done yes yes, 15 - B63S
In and out, no issues, done done done done yes yes, 15 words long ok then
Internet
It was a great experience came in clean went out clean. - mocodist8
It was a great experience came in clean went out clean. Got it in before my appointment. Got it out early. Thank you Daniel Fry .
Thank you so much for the excellent service yesterday. - sanchez.ofarrell
Thank you so much for the excellent service yesterday. I really appreciated how quickly you took care of me, Héctor, knowledgeable advice, and the clear and transparent way you explained what was necessary, Your professionalism made the whole process smooth and stress-free. Best regards, Zara O’Farrell
I always have a fast and efficient experience dealing - dcmsben
I always have a fast and efficient experience dealing with Rich. He also makes a great cashier.
Great service and friendly staff and kept me updated and - edmarabha
Great service and friendly staff and kept me updated and my waiting time less than I expected.
Service Dispatcher
Everything I requested was done in a timely manner. - Dweidman
Everything I requested was done in a timely manner. Couldn’t have been more satisfied.
ASSISTANT SERVICE MANAGER
Service Advisor 10 Stars. - Passat05
Service Advisor 10 Stars. When Dealership charges for waste recycling when none is required: 1 Star.