HONDA CRV - Bls

Stan Kovachki was extremely polite and knowledgeable. He was easily reached by telephone for follow up questions, and dealt with us in an honest and straightforward manner. He remained flexible, helpful, and easy to work with throughout our transaction with Heritage Honda Bel Air. Each step of our car buying process was managed with as little stress as possible, and we are delighted with our new car! Stan listened to what our preferences were and selected the perfect vehicle to meet our needs when we took a test drive--we bought the same car!

Micah ROCKS - Jennystaley

We bought our last Honda 10 years ago and didn't hesitate to reach out to Micah Youngbar for our next purchase. He is knowledgeable and friendly. Simply gave us a good price and we were in and out without any unneeded sales pitches. He listened to what we were looking for and didn't try to put us in something else. We look forward to working with Micah again!

1st hybrid - csloan

Rob Mason and the entire team made this experience of buying my first hybrid quick, easy, and a little fun. I recommend you check them out for your next car, even if you have to drive a bit more to do it.

Great Experience - exl4me

I don't usually do reviews, but the car buying experience at Odonnell was really impressive. No games. No pressure to "drive the car off the lot today". They quoted a good price from the internet and honored that price. The salesman was very knowledgeable about the options on the car, and the inventory was good so there was a great choice of colors.

Awesome service - Debj77

Kevin Ferguson took really good care of me from the time I came in! He made sure I was completely satisfied with my overall experience and even helped me to pick out my car! I LOVE IT!! Thanks agin for all your help!!

Superior and honest treatment. - ELVIEMOZ

I wrote a review to Waldorf Honda dealership. My experience was great. I was greeted with terrific attitudes, honesty and without any aggressive salesmanship. I felt comfortable and am appreciative for the soft but informative approach. Of course the salesman, Jamar, did what was necessary to obtain the sale but was not intimidating. In my opinion, I received a very good deal on my trade in and new Honda. Go to Waldorf Honda in Waldorf Maryland for the review I wrote to them.

Gary Burlage good review - AlexisD

We have continued to buy another Honda from Heritage Honda with Gary Burlage. Another good experience and I would not go anywhere else. No unnecessary back and forth or a run around. Just good service. Thank you!

New 2018 Accord from Ravi. !!! - Very Happy Customer

Third time I have leased an Accord with Ravi and also brought my daughter here for her Civic. Every one of these experiences with Ravi have been beyond fantastic! He is kind, caring and patient and I always feel like he is doing his best for us. I appreciate him so much and highly recommend him to everyone. Thanks again for being so terrific!

Great Deal - Toya1208

In the beginning, I was a bit skeptical because of the ratings and reviews I had viewed. However, after completing the application process, I was approved within minutes. There was a bit of confusion regarding who had rights to the vehicle since I lived a distance away and completed everything online, but couldn't pick up for a couple of days and there were other customers interested in the same car and able to come in to the dealership before me. Shawn, took the lead, and confirmed that I was first to have an approved application and would be the new owner. He was very professional, certain, and honest about the mistake, which made me feel a lot more comfortable. In the end, I got the car I've been searching for and a great deal!

Excellent Customer Service - shm94

Brian is extremely helpful when guiding you through the service process. He makes sure that all of your concerns are addressed and he takes his time with you as the customer.

My car Buying Experience - Honda civic

Derrick Valentine was exceptional so Efficient on my car buying Experience made me feel so relaxed cause I was nervous He deserve 5 stars forreal.....

Excellent Service - Nikkyc26

There is no words to describe my appreciation towards this dealership. They helped me with picking a car and color of my choice and worked with my price. Jim was my sales rep and he was the best. He was patient with me while I was trying to contact my husband about the purchase and everything involved in buying the car. I would highly recommend this dealership and do not forget to ask for Jim.

Very polite, efficient. - jsklicsw

Was treated well from start to finish. Liked the service personnel. Was given clear instructions about what to expect and the cost of the service.

USAA Members BEWARE. DO NOT USE THIS DEALERSHIP - CC224455

that was advertised on USAA's True Car auto buying service. The sales rep, David Bibo was very knowledgeable and friendly. We already had been approved for a line of credit through USAA Financial Services and provided David with my dealer funding certificate. We were walked into the manager's office to finalize the sales price that was guaranteed through TrueCar and after some confusing back and forth in regards to the discount application, we started signing paper work. The sales manager asked David to bring in a credit application, and when the sales Manager asked me to fill it out, I told him that we chose USAA as our bank to finance the loan and we were not interested in getting our credit ran again, he then said that he HAD to run a credit application because the USAA funding dealer request meant nothing to him (at this point he held the paper in the air and let it fall to the desk) and that he wasn't about to let a $15,000 car leave his lot without checking our credit. I told him that the financing was already secured and that I would not allow for a credit check to be done again. He was very visibly upset because we would not allow them to run a credit check then started to clear off his desk and said that he would not sell us the car at all. So after spending an hour there and half way through signing document, we were rudely asked to leave or kicked out because we would not allow Honda to run our credit and try to give us a better APR and steal the auto loan from USAA bank. The manager was rude, condescending and unprofessional. I left very upset and couldn't believe how we were treated, it was a horrible experience that I hope no one ever experiences. No one deserves to be treated like we were treated at this dealership last night. We contacted USAA right away to let them know what had happened, they contacted the Honda dealership the next morning and another manager, Matt Stouten told the representative that it was company policy that it doesn't matter if you already have alternate funding, that it was policy that a full credit check is ran by the dealership or Honda Financial Services. DO NOT GO THERE!

Honda works for YOU! - Meglad

I just recently bought a new Honda Civic from Glen Burnie’s dealership. PJ was great and really worked to find what I wanted! He knew the exact car I wanted was popular but he made it happen. He’s good at his job but doesn’t make you feel bad if you don’t want to buy the car right then. I visited PJ three times before buying my car because I wanted to sell my Jeep first. He knew that and didn’t pressure me. From the time I walked in to the time I drove off the lot it felt like he was there to keep me as a priority which is nice when many times dealers are pushy. Highly recommend!! Request PJ!

Loved working with Stan! - ComfyRidingVehicleCRV

My husband and I were referred to Stan by a friend who has bought half a dozen Hondas and Acuras from Ourisman over the years. Stan did not let us down! We came to him with a low price from another dealer, and he matched it plus threw in some added features. The process was as painless and quick as car buying can be. We love our new 2018 Honda CR-V Ex-L 4wd! Thank you Stan and everyone at Ourisman! -Michelle and Kyle R.

Thank you Feleke, Brian, and Chris L - USMC1981

I have been shopping for a Honda for weeks and I received the best deal with the Sport Honda. Also, I have to mention that so far this was the best car buying experience. I have been to numerous Honda dealers and this is so far the BEST. Their staffs were very kind, willing to help always, and very respectful to their customers. Here is the winning formula for your success. My sales gentleman, Feleke Kenaa was highly professional and very respectful. Also he was very honest and always willing to help so that I was able to get a best deal. Finance manager, Brian Laing was highly knowledgeable, experienced, and professional. I really appreciated his tone toward his customers. Too professional and great character. Last but not least, Chris Lee was the Sales Manager who over watched so that I was able to get a great deal, awesome customer service, and best overall experience. This person really cares for his customers. If you are shopping for a Honda, I HIGHLY recommend you to visit this dealer. Please look for these three people and thank me later. You will not regret.

Purchase of Odyssey and CR-V - R. Bunn

Hillary Patch was a joy to work with on the lease of my wife’s 2019 Odyssey and the purchase of my son’s 2018 CR-V. I grew up in car dealerships in N.C. and unlike most dealerships in Northern Virginia where it is all about the purchase. We came back after buying a 2015 Odyssey based on selling price and service of this vehicle. Until I move back to N.C. Pohanka is my dealership of choice and Hillary is my salesperson.

Service Manager Fred Hassell is absolutely terrible - 55BL

The Norris Honda Service Department is ABSOLUTELY PREDATORY. I purchased my 2016 Honda CRV from them back in October 2016. On June 25, 2018, I went in to have my headliner and sunroof evaluated since it had been leaking due to the heavy rainfall in the Baltimore area during the months of May and June. Before I could barely get a word out, the Service Manager Fred Hassell says ‘That’s a nice car. Did someone buy that for you? Did your husband buy that for you?’ At this point, I was insulted, ignored it, and proceeded to tell Fred the issue with my car headliner and the seams from the rain. Instead of offering me a solution or how to move forward, he immediately blamed me for the issue and said that it was most likely ‘my fault’ for not fully closing the moon roof or my windows. Due to the heavy rain, I just wanted my car fixed and left it there. When I came to pick it up, Fred claimed there was ‘nothing wrong with my car’ and said I owed them $140 for the ‘diagnostic testing.’ However, when I got into my car there were NEW LARGER STAINS. When I pointed this out, Fred said I did not have any prior proof of pictures and refused to drop the charge. After a significant amount of back-and-forth with Fred, I decided to formally dispute the charge on my credit card and took my car to Anderson Honda of Hunt Valley. In addition, I lodged a formal complaint with American Honda Corp (I have a suspicious feeling Fred Hassell is slick and said the right things to get corporate off of his back) Ultimately, my credit card company sided with me and Anderson Honda took care of my problem without any issues. My car repair was covered under the 3 year 36K mile Honda warranty since there were distinct locations where my car was leaking due to a shifted drainage pan and a dislodged drainage tube. Anderson Honda was an absolute straightforward pleasure to deal with. I will never go back to Norris Honda for servicing of any type ever again. They were an ABSOLUTE NIGHTMARE. NEVER AGAIN.

New Honda CR-V - My03boys

Chris Brooks treated us very well. I would recommend this salesman and dealership! Dustin in finance was also wonderful to work with! Very happy with my new Honda!

Fair prices - Disappointed

I bought a 2015 ram 1500 , very nice looking and running truck the exact one I was looking for at the time and for a fair price.

I had been looking for a reasonably price car for the... - Mihaddaway

I had been looking for a reasonably price car for the last three months mostly through the internet. I went into David Wheeler to make an appointment for my wife's Honda Odyessy. While there I bumped into Greg Phillips a salesman I had known for a while. He asked if I was still looking for a vehicle? I was. I told him what I had been looking for was a hardtop/covertible. He advised they had just gotten one in and I should take a look. The vehicle was what I wanted. We test drove the vehicle and went back to the dealership. I advised at the time my wife had to see the vehicle before I would make a committment and we set up a time to come back. In the meantime he had taken my information for the paperwork. I located my wife sooner than the appt. and called Greg to advise we would be right back. He put a tag on the car again so my wife could take a ride. We came back did the paperwork, worked out a couple minor problems and agreed to pick up the vehicle in two hours. When we return Greg had had the car detailed, gassed and ready to go. John Ireland had all the paperwork ready and we were done in about thirty minutes. Both these gentlemen were as helpful and courteous as any could be. I would highly reccomend them to anyone in the area who was about to purchase a vehicle. The next day I had my wife's car serviced and the service in that dept. was also excellent.