Service XT5 - Mitch
Excellent Customer Service. Sam is reliable and experienced in servicing customers. Easy to drop off and pick up, with no hassles. I have and would recommend Pepe Cadillac to my friends and relatives.
Top Reviewed Specialists At This Dealership
Great job! - Kimberly
Sarant Cadillac service is always the best. I wouldn’t trust my car to anyone else. The service department always goes above and beyond! Thanks!
Sales and Leasing Consultant
Sales Team Leader
Great Experience - Ray the Plaster
I just Bought my 3rd van from Dan Cunningham. He Always makes it easy and fast. highly recommend. Thanks Dan and City Cadillac Buick GMC
Wonderful experience - Camrygirl
Experience was wonderful everyone was terrific. Atmosphere was very positive. Justin was so helpful , made me feel at home, calmed my worries. Loved that they use a bell when someone gets approved and everyone of employees clap.
Seamless - Paulieboy
The service at the dealership as well as by the salesman Sean Roughan could not have been better. I am completely satisfied and grateful for the service provided.
Delivery Specialist / Tech Specialist
Internet Sales Manager /Sales Consultant
Great place to buy a car - Donnie1476
Tom was very helpful with my trade in got me what I wanted for my old jeep and found me a nice clean reliable car for a great price he went above and beyond to make me happy thanks tom
Senior Sales & Leasing Specialist
Sales & Leasing
Sales & Leasing Consultant
Easy, no pressure, only a little bs. - SilveradoDon
From start to finish, they made me feel my time was important. My salesperson Brandon was a fun down to earth, knowledgeable, gentleman. Hats off to the detail shop, the truck looked perfect. If your trading in a vehicle, do your homework. Know what it's worth and stick to your number, you could loose out on a lot of money, Gave me $13500 for my trade yesterday and it's up for sale on the lot for $17,982 today. So anyone out there looking for a very nice 2009 Silverado there might be some room for good negotiations at Tradition... Ask for Brandon, I may not like the lowball appraisal, but he really was a super guy.
Very Happy - Birving
Very happy with the process and service at the dealership. Courteous, knowledgeable and quick service made it a great experience. I whole heartily recommend Huntington Chevrolet
New and Preowned Sales Specialist
Sales Professional , Performance Specialist
Best no hassle new car lease experience - Mira
This was the first of 5 dealerships I visited. After inquiring and negotiating at each one, I came back to bical to close the deal. If you are serious about leasing a car and come prepared, you can expect no hassles and none of the usual negative antics you may think to expect from your local dealership. The showroom is immaculate, the service outstanding and my experience with John and Dave and Shay specifically made me very happy with my choice to come back. I got the car I wanted at the price I wanted. Very professional and highly recommended.
Smooth Lease Return - colleen530
Justin was very professional, knowledgeable and made the process quick, stress-free. I would highly recommend this dealership. Thanks so much for the great experience!
Pre-Owned Vehicle Sales Manager
2018 GMC Sierra - felia
Great people to deal with salesman was not pushy at all overall experience was great got what I wanted for the price I wanted to pay
Certified Sales Professional
Internet Sales Specialist
Great service at Otto - CHESTERWBROWN
I brought my CT6 in for an oil change. They addressed a completed the oil change, addressed an outstanding recall, changed the cabin filter, detailed the vehicle, and got it back to me before lunch. That's what I call service.
Asst. Sales Manager & Finance Director
Was very happy with the salesman and dealership - Tom Avelin
Paul was my salesman and he was excellent he helped me with getting the best vehicle I can afford and he answered all my questions I will recommend him to all my friends who need a car
Purchased new truck - Djlamp
It was a decent, no pressure sale. I would have liked clearer information through the process. Terms changed right up until the final signing with regards to financing options.
Outstanding service, recommend to everyone - Suffster64
The most pleasant car buying experience I’ve ever had! The customer service was A+! Everyone was extremely accomidating, considering I live 5 hrs away. They were able to work with me and find a car that met all my wants and needs, and within my budget. Randy, Alex, Lynn, Brian, and Paul were all a pleasure to work with!
Thank you all for helping me find the right vehicle for me!
Awesome Experience - Penny Lyman
I can't even begin to explain to you the excellent service we receive from Rick Bokman. The staff is by far very knowledgeable of the vehicles and products they sell. I have only been a customer since 2011 and purchased our 5th vehicle today. Every time I am greated with excellent customer service from Troy Brenneman our salesman to Mike Bokman to finance and even when we need service. They have gone above and beyond for us everytime. I am a very pleased customer with all of the services I have received. If its not right they make it right! Rick Bokman staff is by far the BEST in the business! If you are looking for a class act dealership that will treat you right look no further! Rick Bokman is the place!
Very good experience - Ntatap
I purchased my 2017 Chevrolet Impala new from Ingersoll Pawling. I could not be happier.Everyone from the salesman to the service department has been awesome.
Great Experience - TRECEnv
I'm a business owner and this was my first time dealing with Ken Barrett Chevrolet. I have to say they were great to work with, Todd Colegrove and the sales staff located the exact vehicle we were looking for and had it at the dealership with 24 hour of making the deal. The vehicle and all the paperwork was ready to go when schedule and it was very easy transaction. We will be going back to Ken Barrett Chevrolet for future vehicle purchases.
My new rude - TwoChevys
My whole process of buying a new truck was wonderful. From the ambience of the show room to the choice of trucks to look at and my salesman, Drew Fisher, going out of his way to find my dream truck for me
AMAZING! - paulabh123
My experience was amazing from the moment I walked in to the dealership to the moment I walked out! Perry and David were so helpful and did a great job! I would reccomend anyone buying Cadillac to them .
Understanding, patient and helpful - Sixum
Great experience. Peter Grohl was very pleasant to do business with. I absolutely would go here again to purchase another vehicle. Thank you for your time and understanding
Professional in every way from start to finish. - cadillacguy
very satisfied with Phil my salesman who did everything I wanted from the experience that made me feel good about leasing the CT6
A pleasure to work with - srladow
Xavier Cox at Valley Cadillac (used cars) was a pleasure to work with. He was prompt in my inquiry about a specific used car on the lot and had the car ready for me to test drive when I arrived. He was complimentary about my research and knowledge about the vehicle and stayed an hour past closing time to close the deal, and the following day all the DMV, financing, and trade-in paperwork was complete. He even had the car cleaned and gas topped off for me at pickup. He was an absolute gentleman and patient with all my questions. I would do business again with him in the future. Highly recommended!
I cannot WAIT until our leases end! - Melissa Wolski
Disheartened by this dealership, AGAIN. They made purchasing my husband's vehicle ridiculously hard. The sales manager had to get involved because the lazy salesman didn't care to try and work things out for us. NOW, it's about that time to turn in my ats, as they would waive 4 payments I was at the dealership and spoke AT LENGTH to TJ (our salesman) about my car and picking out a new one. There was one I had my eye on, so in order to be able to waive 4 payments, I had to wait 2 months. No big deal. I WATCHED TJ put me on his calender to call on 4/16. Sadly, that call never came I guess an easy sale isn't what the dealership looks for. Smh... then, we received a letter from TJ, talking about it being that time and he would love to help us pick out a new vehicle. ???? Am I confused? It was as if the LONG conversation we had, never happened. ????I was told he put my name on that car so it wouldn't be sold to anyone else. So, apparently that was a lie? This was an easy, done deal, and they made it clear they don't need or want us as customers. I sent an email to TJ (salesman), Rob Swanson (sales manager) AND Mark Taggart (General manager if the dealership), and no response was even attempted. An apology, acknowledge their mistake maybe? Nope. Silence. This is our 3rd Cadillac from this dealership, so I am just blown away that they clearly don't care if we come back or not. There's absolutely NO WAY I'm going to BEG a dealership to sell me a car I thought TJ was the eager to earn your business type , but I guess not. I had left a glowing review o here for TJ, BUT, have since had it removed. My trust and respect are EARNED, not just given.... sorry.
My husband and I sit here scratching our heads... why? If you don't want our business, man up and tell me WHY! We are now looking at other vehicles and contemplating pulling away from Cadillac all together. That's 2 potential sales losses, Keyser. That means nothing to you? Wow....
Great Experience - John of Smithtown
No pressure environment. It was a pleasure dealing with Rocky. I told him exactly what I was looking for and he delivered it. There were no high pressure sales efforts, and they were very flexible with the price.
Excellent service by Sales and Service - Csal
On our sixth vehicle from D’Ella overall. 4 leases and 2 purchased. Been very happy with the attention by both Sales and Seevice Department. Highly recommend to my friends and family all the time.
Second to none experience! - PAR2018
I gave highest rating because it was the best vehicle purchasing experience in the 24 years I am in the USA. All preliminary agreements regarding make, specifications, color and even trade in were done over email exchange. The trade in required some evaluation from service department, but it was quick and fair. All interactions at dealership were very professional, so I was out driving my new vehicle with minimal time spent. Bravo! I am hooked up with you guys.
Honest & Straightforward - northbaycustomer
After a disappointing trip to another Cadillac dealership on Long Island, my fiancé and I recently visited North Bay Cadillac's Pre-Owned showroom to look at Escalades.
From the moment we walked in, Petar made us feel right at home. We explained what we were looking for, and without delay, he offered us the keys to test drive one of the trucks.
We had a BMW that we wanted to trade in. Petar and Chris were able to have it appraised, and give us a quote right on the spot; offering us what we felt was a fair price for the car, no haggling or back and forth, like at some other places. From that point on, they handled the entire process expediently and professionally; we were able to pick up our car the next day. North Bay was even able to match a competitive APR we had gotten quoted from another bank.
We both are so pleased with the way we were treated, and the fast, honest service we received, we will definitely be referring all of our family and friends to Petar at North Bay.
Dissapointed - Daddy JC
Worst experince, lots of salesman lip service from Roman, Blase the finace guy all smiles no effort . More intrested in $$$$ than to help the customer get what they can afford or are willing to pay. Have always wanted a Caddy, but was dessapointed with the customer service. Stay away from this dealership!!
Very Satisfied! - AshFreebs
My husband and I leased two brand new Chevy trucks today! This was our 5th and 6th vehicle purchase from this dealer and I highly recommend them! We are very happy with our purchases and the entire team we worked with were all so wonderful! We would like to highlight salesman Larry Bowers! He was honest and friendly and easy to work with! Thank you Larry! We will never buy anywhere else!
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