Very good - Smile 18
Everybody did a very good job my experience was very good. I recommend buzz chew to all my friends and family and would not go to any other dealers
My wonderful experience - Dennis Murphy
I would go back to City Cadillac again and again becuase Argenis and John stay professional tru out the sale and answer all my question
Top Reviewed Specialists At This Dealership
Truck Manager, Sales and Leasing
Cadillac XT5 - CadillacGuy
David Persad and staff is incredible. Dealership is very nice. This is my fifth Cadillac from David and it is alway a pleasure. I will not buy anywhere else and will always recommend Pepe Cadillac to friends and family. Thank You.
Oil Change - happy2222
I used the quick change lane for my oil change, i asked for my car to be done by a certain time and they had problem satisfying my request.
Excellent service - Joesbuick
Our salesman, Tracy Palet was wonderful. Worked very hard to get us the car we wanted. Was friendly and extremely helpful in every aspect of the deal. He even delivered the car to us at our home due to inclement weather, which made us a little Leary about driving. We couldn’t be happier with the car and the service.
Awesome sauce - Sexyc30
This afternoon I got my car everyone at this dealership was nice and friendly and helpful my salesman OB was very polite and very patient and make sure all of my knees was met and satisfied I trade in my old car for a 2015 Jeep and I feel great I will recommend this place to anyone starting out like me thank you again M you are the best
Sales and Leasing Consultant
Sales and Lease Consultant
excellent overall experience! - ianscadillac
I recently purchased my new Escalade from Sarant. I brought it in for a brake upgrade yesterday. Having purchased many vehicles over the years, and dealt with many sales and service departments, I have to say that Sarant is a true five star dealership! Everyone that I dealt with in sales, service, parts not only met, but exceeded my expectations.
Leasing and Sales Consultant
Very helpful and not expensive - Valentina
I ordered customized Cadillac XT5 Platinum for lease. My dealer Mr. Charlie Albanese has been very helpful to make right decision what to chose and what really necessary to do. Mr. Albanese proposed me to trade in my old car what I did and it was so easy and convenient process. I very appreciate Mr. Albanese for his professionalism and will highly recommend him to the other customers.
Sincerely, Valentina Sharabura.
No stressing purchase. - Richardv
Brenda was very helpful with the purchase of my 2016 GMC pick up. She was very knowledgeable and answered all of my question. No pressure and straight forward , we went over my options and put a far value on my trade in. Could not have been any easier. Thank you for making this a pleasant experience.
Easy and non stressful - Jessedianna14
Tom made the search of my vehicle extremely easy. He is an excellent salesman.The whole experience was not stressful and he worked to get me the best deal possible.
Senior Sales & Leasing Specialist
Sales & Leasing Consultant
Sales & Leasing
Ship your Escalade - Chris Butler
Frank was great to work with. At first, it was his positive and helpful demeanor that I enjoyed. Then he really went to bat for us to get our Escalade ESV shipped all the way to Utah. This was not an easy deal with the holidays and weather throwing curve xxxxx at us. But, the car is here now and it is beautiful. I would not hesitate to buy another truck from Frankie or North Bay.
Kevin’s a great guy to work with - Vinnie016
I’ve bought two cars from this dealership. Each time I have had a great experience. Kevin miller is the gentleman who helped and worked with us. Highly recommend this gentleman to help you get your car.
SALES AND LEASING CONSULTANT
New and Preowned Sales Specialist
Keyser makes it easy! - Cpglassman
I’ve been dealing with Paul Tiernan for the last 3 leases. He’s nothing but a true professional and doesn’t make you beg for a good deal. For as long as I’m buying Cadillacs, it’s with Keyser
Cadillac Technology Expert
Truth in advertising - Glenn Ryan
I shopped at another couple of dealers on Longisland . I was given stories on dealer fees and fake charges. 2 weeks of searching ended up at Conte .Met Pat bought my cat next day. All promises and commitments as he stated. Very very happy.
Had a great experience - SodaPutOnPasta
The dealer was very helpful and helpful. He have us a good deal and have a very pleasant experience. Great service and very friendly to talk to.
Very professional. Great experience. - Kevin Stant
Steve was awesome. I contacted Otto for a quote to replace my grandmothers Honda with an ATS. They were not pushy nor did they go with the "you have to come in" for us to answer questions we had. A lot of info was passed via email which is great to see since most dealers have yet to enter the 21st century when it comes to car shopping, but otto has! They were very patience with her taking time to make her decision. There was no push from Steve. Overall great experience I would definitely send folks over to see these guys.
1st Class Service Department - Tracy
Barrett's service department sets the bar really high. First class service team makes me feel important to them no matter how big or small my service needs are. I am sad Freddie's retiring but I am confident that he will train his replacement in the "Barrett Way"
Excellent service - Love my GMC Sierra
Jim in the GMC service department was fantastic! He got my truck right in for service and kept me informed of the process until my truck was done. I truly appreciate the extra level of customer service I have come to expect at Matthews from Jim, John and the whole crew. It is always a delight to see Nancy, she is the most charming lady and always so very pleasant and kind.
EXCELLENT SERVICE - Jspota123
It was a pleasure coming in for service at Potamkin. I called to make an appointment at 7:30 am and Karen said i can come right in. She was so helpful. I got there around 9:00 am and she got me out before 11:00 am. They have a great complimentary cafe with coffe and pastry for you while you wait. I was already speaking to slaes man about my next GMC!!!
Deal with the best - Keuka Kim
My immediate family gas purchased over 30 new vehicles from the Randall Group. That's a lot of cars and trucks! The people at Randall's have exceeded my expectations time after time. Great pricing, straight up, honest service, and an excellent body shop. I hit a deer at 55 mph and did $9500 damage to my 6 month old SUV. They made my GMC Terrain look like it just rolled off the showroom floor. They kept me informed, got me a loaner and helped me make the best of a terrible situation.
They treat customers like family........try them out and see what you've been missing!
My new rude - TwoChevys
My whole process of buying a new truck was wonderful. From the ambience of the show room to the choice of trucks to look at and my salesman, Drew Fisher, going out of his way to find my dream truck for me
Service call - Peter Lee
Had a great experience at Grand Prize of Nanuet yesterday. Laura Van Valkenburg was wonderful - I was quite happy with my experience there . Thank you!
Great experience - dw2426
Great to work with at Valley Cadillac. Was a great experience and they were a complete class act! Picking up our new Cadillac Escalade today!
From sales, to finance to service - 10 stars!!! - NANCY ABRANTES
Thru the years I have had occasion to deal with many different auto dealerships. Ingersoll Auto is by far the most pleasant and best experience I have ever had! Without fail, every single person there is professional, knowledgeable, efficient, and friendly. The service waiting room is clean and comfortable, and you are treated like a VIP, not like a potential cash opportunity. I would most deffinitely reccomend this dealership to anybody!
Excellent service by Sales and Service - Csal
On our sixth vehicle from D’Ella overall. 4 leases and 2 purchased. Been very happy with the attention by both Sales and Seevice Department. Highly recommend to my friends and family all the time.
a headace - Dylan Michael Johnson
brand new car with bald tires. did not notice till after deal was made....because its a year old car why does it have bad tires?...would rate lower if i could, terrible managers, they wouldn't even talk to us just keep sending the salesman over to tell us things. Very rude trying to start arguments and act like a teenager instead of a salesman doing his job and being rude over text message...my whole family has bought from them and its just been a bad experience. very pushy off the start, all they do is try to make a sale as fast as they can and get their commission, instead of being half decent and getting to know you first. and then after you buy the car they do their "100 point inspection" themselves and pass cars that have problems that they don't want to fix. multi billion dollar company and they cant help out with a few hundred dollar fix to make the car decent and the costumer happy.
BOUGHT A NEW CAR THAT NEEDED TO BE REPAIR FOR DAY 1 - Disappointed BUYER
What are bizarre group of people at this dealership, they knowingly deliver cars to customers that are not in new condition. Then it just becomes an arm twisting game .... Do your homework find out who your by your new vehicle from!!
Awesome Experience - Penny Lyman
I can't even begin to explain to you the excellent service we receive from Rick Bokman. The staff is by far very knowledgeable of the vehicles and products they sell. I have only been a customer since 2011 and purchased our 5th vehicle today. Every time I am greated with excellent customer service from Troy Brenneman our salesman to Mike Bokman to finance and even when we need service. They have gone above and beyond for us everytime. I am a very pleased customer with all of the services I have received. If its not right they make it right! Rick Bokman staff is by far the BEST in the business! If you are looking for a class act dealership that will treat you right look no further! Rick Bokman is the place!
Rip off Scammers - Charmedx0x
I had emailed my salesman Mitch about a car a was interested in that I saw online . I was set in my mind if the color of the interior and exterior I wanted and the type of Ct6 that I wanted.i went to the Dealership met with Mitch I placed a 500.00 deposit on a car I wanted and we agreed on a price and the car would be there next week. I get a call during the week that the car I wanted was missing and they could not find it, and the manager said he found me another car the same exact one with alittle more bells and whistles and he would charge me the same price that we agreed on the other car, BUT I had to give another 500.00 deposit since he claimed he had to send someone to Virginia to pick up the car and 400 miles will be added to the mileage. And he wanted to make sure I would buy this car if he did send someone to pick it up. He wouldn’t even ask for a flat bed so my new car wouldn’t have to incur those extra 400 miles it would take to bring it to ny I said ok but I wanted a new invoice drawn up with new vin number etc.And luckily I went down to Dealership and saw that 7000 dollars more was added to my purchase price on the invoice which they taxed me on that price so the tax was much higher than before and then at the bortom of invoice he subtracted the 7 thousand with rebates that he added. I told him it was wrong I was supposed to be charged the price we agreed to minus 3000 dollars in rebates I was entitled to then taxed etc . I told him I wasnt going to pay for the higher tax and he was first supposed to subtract the rebates and then charge me tax. The manager got angry and said.. that I didn’t want to budge with which color I wanted on exterior and interior of car and he was going out of his way to go to Virginia to get this car and that I should pay the higher tax. Because he was going out of his way . I refused and said I should be entitled to pick the color I want for my car and should not be penalized for him having to go pick up the car he found in VA. We argued back and forth and I felt this was a scam and a rip off . I then said give me back my refund and cancel this deal and he agreed . I will NEVER recommend this rip off scammers Dealership KING OROUKE of Smithtown . By th way Mr Manager how come I was not told about the 7 thousand in rebates that I could of used when I wanted to purchase this car. Unreal
STAY AWAY !!!!!! BEWARE!!!! - Matt Tyler
Purchased 2012 Escalade 1 month ago and they have had it more than I have!!! Terrible Service after the sale!! Sold me a Vehicle that needed $3000 of repairs !!!! Still don't have my vehicle back!
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