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Very good to work with and great service. I would highly... - dregmail
Very good to work with and great service. I would highly recommend this dealer.Great people to work with, friendly and willing to help you any way they can
Top Reviewed Service Specialists At This Dealership
Service & Parts Writer
Parts & Service Director
Called for an oil/filter change in the morning and had it... - Kje1941
Called for an oil/filter change in the morning and had it for 1pm, car was ready in less than an hour-very satisfied—waiting area needs improvement you are basically sitting at a table on the show room floor
The salesman and all employees were great about... - Amyshort04
The salesman and all employees were great about everything, very smart, very clear about everything, very kind, and funny. Your place is very clean and in great order, very fast and accurate service thank you so much
I have been thrilled with the service department!!Matt,... - Wcanida
I have been thrilled with the service department!!Matt, Service Manager, has gone out of his way to offer top notch assistance & answer any questions!
Took my key in because my car wouldn't start with this... - coachbyoung
Took my key in because my car wouldn't start with this key. David Stone spoke to me right away and replaced the battery at no charge. He was very courteous and I was out of there in less than 5 minutes. Now that's customer service! Great job!
This dealership provides excellent service and that is... - Teach
This dealership provides excellent service and that is one of the reasons I drive 44 mile to ha have my vehicle serviced!I was in and out in about 30 minutes!
Senior Service Advisor
Express Service Advisor
The person who helped us with the car was very patient... - Rosita
The person who helped us with the car was very patient and professional, good at his work. We could not have gotten a better car.
I was there on June 3, 2021 , to have the first service... - Paul
I was there on June 3, 2021 , to have the first service completed on my new RAV 4. Service advisor, David Munford was excellent and very friendly.
Each time I have been at this dealership I have nothing but great things to say about each person I have met. Hunter, Julien, Montey were extremely helpful, courteous and especially "calming our nerves" during the purchase of our new car.
We love our new car!
Chris was super helpful when I came in for an oil change!... - Abey
Chris was super helpful when I came in for an oil change! Super knowledgeable and helpful! I’ll be coming back for all my service needs.
Toyota Service Advisor 423-892-0661
Toyota Service Cashier 423-892-0661
Isaiah was a wonderful car salesman. He did everything he... - Daija Rowan
Isaiah was a wonderful car salesman. He did everything he could to help me drive off the lot in my Nissan Versa and I couldn’t be more appreciative. He was absolutely amazing at explaining everything I did not understand myself.
Ford Service Manager
Matt was so awsome! He answered all our questions and... - kas052491
Matt was so awsome! He answered all our questions and made it a quick and easy process. Will definitely recommend him to friends and family looking for a new car!
Fixed Operations Director
Rental Department Manager
While driving home from work Sunday morning (09/06/2020)... - Tee's VW
While driving home from work Sunday morning (09/06/2020) my engine light comes on. I stopped by a local AutoZone and asked if they were able to do a diagnostic reading on my VW GTI . Due to covid 19 the employee informed me they could not enter anyone's vehicle. But he informed me that I could use the reader and bring it back so that he could print out the results. The AutoZone employee printed out the sheet and explained to me that code P2015 indicated something was wrong with the intake manifold/sensor. I took a picture of the print out and sent it along with a text message to my VW Service Advisor (Ryan Parker). Now keep in mind this was on a Sunday. His day off. Ryan text me back informing me that he had seen that code before. He asked if I could bring it by the dealership first thing Tuesday morning due to Monday being Labor Day and their service department close. I dropped my vehicle off Tuesday morning and within a short time Ryan called informing me that it was the intake manifold and it was covered under Volkswagen warranty. Later on that evening Ryan called me back informing me that my vehicle was ready for pickup. I asked if it was alright to pick it up the next day and Ryan informed me that I could. Upon receiving my vehicle it had been washed. Which it really needed it (lol). Hats off to Ryan Parker for being such an outstanding VW Advisor and reaching out to me on his day off. Nothing but praise to the Outstanding Service Advisors at Village Volkswagen of Chattanooga Tennessee. Ryan Parker, Charolene Smith, Jacob Widener and Steve Gaverick. (Five Stars *****) (A+) keep up the good work and YOU GUYS ROCK!!!!
Service Express Advisor
Impossible to get anything done on Saturday when I’m off... - vnix53
Impossible to get anything done on Saturday when I’m off work. Just wanted oil change. Made appointment and took off work. The work done was too expensive. Will have to take elsewhere for rest of work that needs done.
Sasha was so helpful and friendly. The service area was... - ELLEJAG
Sasha was so helpful and friendly. The service area was also very quick to take care of the issue and we had a short wait time.
Thanks Pate for the quick and clean install of my Tri... - swebb
Thanks Pate for the quick and clean install of my Tri Fold bed cover for my New King Ranch. I was in and out in an hour. Great Service!!
Fast and thorough service. I love the updates via text.... - Joseph
Fast and thorough service. I love the updates via text. Newly renovated waiting area makes a pleasant experience. Would recommend any Mazda owner to go here.
Customer Service Rep.
Best in the business PERIOD. Professional, courteous and... - J. Bingham
Best in the business PERIOD. Professional, courteous and did I mention HONEST! This is one of the only guys I trust for my family's repair needs. Honest Josh. Ask for him he will treat you right and he does it better than DQ
Toyota of Knoxville has the best Customer Service. Thwy... - btipton4673
Toyota of Knoxville has the best Customer Service. Thwy have always done a good job. No one else comes even close. Keep up the good work.
This Dealership has always done right by me. I've brought... - plsharkey
This Dealership has always done right by me. I've brought my Tacoma in for service for over the past 5 yrs. Service has always been done right.
While on a camping vacation at Bledsoe Creek State park... - Murray Raetz
While on a camping vacation at Bledsoe Creek State park near Gallatin TN our 2008 Dodge RAM would now allow us to move the column gear selector past park.
Brandy and her team took our call, helped diagnose an ignition system problem, ordered parts, performed the service and had us back on the road pulling our camper in less than 24 hours.
Murray & Gina Raetz
I am always greeted quickly as soon as I pull up. They... - rbhslh95
I am always greeted quickly as soon as I pull up. They also have details of what needs to be done and will explain if anything else should be looked at.
Excellent service and workmanship. I’ll be using them for... - kenroot
Excellent service and workmanship. I’ll be using them for future needs. I particularly appreciate Josh my service manager.
Assistant Service Manager
I’m very pleased with my visit. It clearly shows they’re... - EVA.BEARD
I’m very pleased with my visit. It clearly shows they’re under New Management. New Faces. The visit and service were wonderful. Staff very friendly, caring, and seemed to love their job.
Reputation Management Nissan
Every detail was professional - kim
I had my car repaired here during the Pandemic and used their pick up and delivery service. From the first to last call, everything was unbelievably easy and professional. Everyone was courteous and made the process much more simple than expected during a time when everything seems much more complicated than usual. Thank you!
Service Department Manager
Cade was very friendly and personable during my visit. I... - David
Cade was very friendly and personable during my visit. I appreciate his kindness and generosity. All of the staff at Airport Honda are top notch folks!
Ahin serviced my gas cap, was very quick and friendly. I... - Elette
Ahin serviced my gas cap, was very quick and friendly. I didn’t have to wait around as soon as got there I was able to pull right in to get my service done
The service department did a great job on my truck it was... - Denny
The service department did a great job on my truck it was under warranty they did not disagree, special thanks to Bryan Robert's he was very professional he explained and showed me what was wrong
Wonderful experience with the team!! - Hondachic79
Stephen and team went above and beyond to take care of me and my car. They are a Very friendly staff willing to help any way they can. I appreciated everything y'all did for me. Great customer service 5 stars 😁
Assistant Service Advisor
Audi Service Advisor
Audi Parts Specialist
excellent - denisedeux
My car had broken down and I had no idea what was wrong but I needed it fixed and fast. As a single mom I can't leave my car in a shop for days. Lino got my car in and out quickly and for a great rate. I would recommend carsmart and their car service center to anyone but I would encourage you to stop in and speak to Lino about anything you may need because he will figure out a way to make it happen for you.
Jeff Russ - jac0bsdad
Jeff has always done an excellent job, and I have purchased several Hyundai vehicles from Gray Epperson in Cleveland, TN. I recommend Billy West and his entire team, if you wish to have a good experience in purchasing a new Hyundai or used vehicle from them. I highly recommend Jeff as a service advisor.
Hyundai Parts Manager
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