37 pennsylvania Volkswagen Dealers

Good communication and good customer service Jesse went - Jen_l_reynolds

Good communication and good customer service Jesse went above and beyond to explain everything to us. He called when he said he would, and put us at ease about what I thought was going to be a big concern.

My Service experience with this dealership, and Bergeys - Michelle

My Service experience with this dealership, and Bergeys in general, has been phenomenal. Took care of a significant problem another vw dealership was having trouble solving. Thanks Bergeys

One of the simplest, most transparent, and smoothest - Ryan

One of the simplest, most transparent, and smoothest purchasing experiences I’ve ever had. From the first point of contact to driving off the lot, I could not have been more pleased. I particularly would like to acknowledge Lucas, my sales rep, who was the most responsive and pleasant rep I’d ever purchased from, and Andy for going above and beyond in working out a great deal for me on my Porsche Cayenne. These guys were incredible to work with.

All around great. - a.lysea

All around great. Great service, great people. It was a really good experience. Everything was smooth, quick and problem free. They dealt with my warranty company and I didn't have to anything other than drop off and pick up. Everyone was also very nice.

I've been going there for years now and I wouldn't go - Toni_2yahoo.com

I've been going there for years now and I wouldn't go anywhere else ! Great service and great people !

My wife and I were welcomed by a number of employees who - revbob18

My wife and I were welcomed by a number of employees who explained various aspects of the car we were interested in purchasing. All our questions were carefully answered and explained.

I recently purchased a car and had an excellent - Sherrianne621

I recently purchased a car and had an excellent experience with Nick Cassidy. From start to finish, was professional, knowledgeable, and super helpful . He took the time to answer all of my questions, never made me feel pressured, and made the entire process smooth and stress-free . Thank You Nick !!

I dealt with Samantha in service and she was fantastic. - thaig

I dealt with Samantha in service and she was fantastic. She kept me updated and the wait time was very reasonable.

Easy to work with, experience all around was smooth and - StraightSixStickShift

Easy to work with, experience all around was smooth and painless. Ask about the family plan! Free car washes.

Never had a problem with the staff. - Johnny 920

Never had a problem with the staff. They are all friendly and helpful whenever I ask questions. Never had any issues arise when I have my vehicle serviced. Been going to vw moon for 10 years plus.

Great customer service. - kochanowicz.glenn

Great customer service. Mac is the best salesman. Quality vehicles. Wynn is a solid dealership.

Frank is a great service advisor and is always making - Ilan S

Frank is a great service advisor and is always making sure his customers are taken care of.

Just purchased a Cadillac XT4. - linnyrn

Just purchased a Cadillac XT4. Alec Corbin was my sales person and I couldn’t have asked for somebody better to work with. It was an extremely easy process working with him probably one of my best experiences buying a car and I usually get a new car like every 2 to 3 years. Would definitely recommend this dealership and Alec if you’re looking for a new car.

We shopped our local dealers but Faulkner VW in - harriet.mcclelland

We shopped our local dealers but Faulkner VW in Mechanicsburg was the best and easiest to work with. Our sales rep, Angie delivered on her pricing and timely feedback as we did much of the transaction by phone. Our son recommended them to us and we will recommend them to our friends and family as well.

Love dealing with this place. - Pecollier

Love dealing with this place. The service is friendly, patient, knowledge. Clean atmosphere and have purchased several cars and always return for service.

I scheduled an appointment days in advance to see a VW - ebrittnay

I scheduled an appointment days in advance to see a VW Tiguan advertised on Ciocca Volkswagen’s official website. The appointment was confirmed again the same day, and I traveled an hour expecting to see the car. When I arrived, the vehicle wasn’t on the lot, nor was anything comparable. The salesperson had no idea I was coming in, no background on what I was looking for, or the conversation in general. They will lock you in with promises of low prices that seem more competitive than other dealers, only to tell you the advertised vehicle isn’t available and then try to sell you on something else. When I showed staff the online ad, we were quickly dismissed, told it was a “website error,” and essentially waved out the door. The dealership later admitted there was an issue with their site but provided no proof or explanation. Everything about this felt misleading and unprofessional. Even written confirmation didn’t matter here. Avoid this dealership at all costs unless you enjoy wasting your time or dealing with practices that appear to violate Pennsylvania’s Unfair Trade Practices and Consumer Protection Law.

Unethical sales practices to coheres a customer into - T

Unethical sales practices to coheres a customer into finalizing a sale . Received conflicting information from different individuals involved in the sales process

Very disappointing place. - irenerubus

Very disappointing place. They replaced my rotors and brakes 2 years ago, and said they needed replacement again? My car is stored in a garage and generally, my brakes never needed replacement for 60000 or more miles. Costly need and I honestly do not trust if this job was done properly 2 years ago. I also waited 1 hour for them to even look at my car, as I waited over 2 hours, as a full room of customers came and went, as I was the last one there. And… I had a scheduled appointment and arrived on time… even 15 min prior. Problems discussed with them and zero comments back.

Bob Flick and Steve Amabile were incredible! - dejmlj

Bob Flick and Steve Amabile were incredible! This is our one year anniversary with the Atlas, and we are so thankful to Bob & Steve for helping us. They brought the car to us, we did all of the paperwork at home, the service was simply 100%. Thanks, guys!!

Really positive experience dealing with Three Rivers VW. - AAnnichine

Really positive experience dealing with Three Rivers VW. From my first interaction inquiring about selling my wife’s Jetta to them, to ultimately trading in for a new Taos, I felt that at every level they were transparent, fair and ethical. I am a knowledgeable consumer with many years’ experience purchasing/leasing vehicles; I ask informed questions and generally anticipate dealer tendencies to overcharge, mislead or otherwise malpractice throughout the process. Some might consider me a challenging customer due to these factors. However, at every point the staff at 3RVW remained patient, courteous and attentive to all inquiries, answering all my questions and corresponding in a thoughtful and professional manner. When the time came to take delivery, they were very respectful of our time in making the process efficient and even adapting to accommodate our newborn and toddler. The three gentlemen I dealt with throughout the duration of this deal were Nigel (Sales Professional), Pat (General Sales Manager), and Seth (Finance Manager). I would recommend anybody in the market for a new or preowned VW to make this your first call. *OF NOTE: After agreeing in principle to terms, I reached out to a different area VW dealer to see if they would like the opportunity to beat the deal I had in place, and they did. While their deal was compelling, the ensuing dialogue proved them to be arrogant, rude and misleading, and therefore not worth pursuing a business relationship with. I can rest better knowing I’ve conducted my business with a company who holds themselves to a higher standard of care.

They were very helpful! - Roger Rodriguez

They were very helpful! They provided a very fair deal! I would recommend them very highly.

Salesmen are sharks. - lisabek72

Salesmen are sharks. Sold me an overpriced car with noisy suspension. They claimed they didn't know about the noises.... I didn't hear them during the test drive due to the salesmans incessant talking. Very disappointed to say the least as I am.a long time customer of 25 years....

Waited 4. - Gauri Ramaswamy

Waited 4.5 hours to get pressure checked. When finally had had enough and asked about the car, she told me emission check for state inspection itself takes 1 hour- but who the heck asked for inspection to be done 🤨. To cap it all, when my keys were given to her, this “lady” put my keys not in the usual place where keys are put or came to get me but put the keys someplace else and then pretended to look for them on her desk. Height of inefficiency and rudeness. Maybe, it’s the color of my skin, but one thing is certain, Never ever will I go back to this dealership or consider doing any thing in the town of Downingtown.

100% will never go to this dealership again. - Ron Ailshire

100% will never go to this dealership again. 60-year-old veteran was treated so unprofessional. All because I had a loan thru my bank.

Awesome Hometown Dealership - BOHAGGY

Bertolet offers great reliable vehicles at very fair market prices. The servicing and sales personnel are second to none. It’s the only place to shop.

Passed by two other VW dealerships to purchase a Jetta. - RudyC

Passed by two other VW dealerships to purchase a Jetta. Multiple reasons why: They have the inventory. Built a great reputation. Offer aggressive pricing and an absolutely no BSS buying process. No hidden fees or dealer crap. But what really sets them apart is the people. Sales Consultant Kelly Crawford was the BEST! I have purchased or leased nearly 50 new cars in my life, and she is one the best I've encountered. Excellent follow-through. Good product knowledge. Not pushy. Plus, just nice to deal with. Treated my first time buyer daughter with respect and care. Greatly appreciated Kelly! General Sales Manager Jess Cupini worked our deal and was just great to work with. Sales Manager Seth Drobney was wealth of knowledge on the VW brand and came in clutch with valued information on the car. Nice guy and a true professional. Knows the VW brand like no other. No aggressive sales tactics on the F&I side. Just real easy going. I'm glad we made the trip in for my daughter's new Jetta S.! I highly recommend this dealership.

Fred Beans VW is the perfect example of why people hate - cpayne44

Fred Beans VW is the perfect example of why people hate going to dealerships. What a rip off! $433 for a simple Jetta battery replacement. $135 in labor? $296 for the battery? No credit for the battery core AND they charged $22 to dispose of the battery. Hold on to your wallet if you get service here. BUYER BEWARE.

I am so happy with my purchase!! The employees were nice... - Jayda29

I am so happy with my purchase!! The employees were nice & helpful, thank you Autohaus and thank you so much Barbara for everything I will be back in the future!!

Love this dealership! Will not go anywhere else for a new... - stlcruzin48

Love this dealership! Will not go anywhere else for a new or pre-owned vehicle! A pleasure to deal with!! Thank you for everything, Jimmy Bach!!!