Most reviews are often written right after purchase, or - Mike n
Most reviews are often written right after purchase, or within a period of time where the new owner is still in the Honeymoon phase of ownership. I’m writing this as a Lexus customer after 7 years of ownership and over 100k of miles on the NX300 MY2019. The purchase process working with Dale was exceptional on many levels, and have not found any other salesman or dealership that comes close. I visit the showroom occasionally when my NX is in for routine service and I’m always greeted warmly and respectfully. Dale supports the sale throughout ownership by staying “connected” to the sale, meaning he finds solutions to issues, and follows through to completion. This 5 star customer support is not found in car salespeople! I Highly Recommend Dale Roeglin for your next Lexus purchase.
The Brookfield Lexus dealership is also 5 star, the showroom is spotless year round, several models on showroom floor all meticulously parked and aligned to the polished tile floor. And have you seen a cleaner customer restroom? These details do matter, and all the support staff, above and below sales have always shown high class on every visit.
The 2019 Lexus NX300 F Sport Ultrasonic Blue has been without question the BEST vehicle I’ve ever purchased! You often hear of Lexus reputation regarding quality and I’m writing to say it is true, without question! In 100k mi & 7 years of ownership, not one major or minor repair! The cost of ownership was general maintenance as recommended every 5k or 10k miles. Brakes, Tires and Oil changes, that’s it! I can’t recommend another Brand that even comes close, and I’ve owned several over 45years.
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