Great buying experience ! - PaulC
Keith was very knowledgeable and helpful in helping me find and buy the right vehicle. Keith and the team at the dealership was very friendly and helped make the transaction low-stress and pleasant. Highly recommend!
Great Experience - Wphillips
We are in Cape Coral but called Douglas Chrysler about a Dodge Charger that we had been searching for. We ended calling about the car and spoke to Dave Martini who advised us to come on up even though it was already late in the day. The Charger was the exact car we were looking for at a great price. We had to come back the next day with our trade. Dave was very courteous, professional, patient and honest. He was never pushy and made us feel more like family than just another customer. This was a completely different experience than our last few experiences at dealerships. I would highly recommend this dealer and Dave Martini. He has taken the time to follow up with us and has answered any questions we have had. Truly a good experience. Glad we made the trip to purchase from him.
George and Wendy Phillips
Top Reviewed Specialists At This Dealership
Great - Ayala12345
Haydee Estrada and Cory Jimenez, hicieron un trabajo spectacular,estoy super Feliz con el sevicios brindados.
El dealer en general fue un servicio muy bueno
interesting, helpful, and a nicer affordable vehicle - violet234
Leased a better vehicle than intended. Paperwork was a little slow, but still got to drive away a vehicle by lunch. What more could I want!!!
Sales & Leasing Consultant
Sales & Leasing Consultant
Roy is amazing! - MMonika12
Roy made my dreams come true! If you ever need anything, he can make it work! Go to Roy! Thank you for my dream car!
Sales/ Lease Consultant
Oil change - Beltran821
This place is awesome. The environment is great. The employees are very friendly and professional. I drive 45 minutes to there when I have 2 dealerships close to my house
Master Sales Professional
Vehicle had recalls - tberg1212
Courteous, friendly, professional, inviting and laid back. I also appreciate not being asked to upgrade my vehicle or services needed. Service center and waiting area were clean.
Internet Sales Manager
Internet Sales Manager
Great customer service - Brooke M
So my fiance and I went in to look into getting a new truck. We new what we wanted - so when we got in we started working with Matthew Hurd. He listened very inventively and asked questions to make sure he knew exactly what we were looking for and wanted. So we located a truck 2018 Dodge Ram 1500, and I test drove it. Once back at the dealership, Matthew worked quickly to help us get through this process. Matthew answered all our questions with expertise and when something wasn't correct on the paperwork, he corrected it immediately. Once we were approved for the truck, we went to work with the finance manager, Kevin. Kevin was very friendly and easy to work with. He worked quickly as well, and made the process go smoothly. Once all completed we went out to our old vehicle to clean it, and to our surprise - Matthew had already brought our new truck over next to our old vehicle, had removed the plate from our old vehicle and had everything set up waiting for us. This was perfect! We enjoyed not being harassed to make a deal, not getting extra incentives we didn't want shoved in our faces and how friendly the 2 employees we dealt with were. I would definitely recommend Matthew Hurd to anyone looking to purchase a vehicle from Phillips Chrysler Jeep Dodge Ram here in Ocala!!
Product Specialist / Ram Expert
Sales Consultant/Product Specialist
Very easy to purchase a car here no pressure approach - Scruffyguy
Worked with Chris he had vehicle out front waiting when got there ready for test drive didnt put limit on how far test drive was and no pressure approach when we returned back to dealer location i in fact had to tell him lets make a deal which was so different from most dealers and refreshing after spending a month shopping for a new truck also in and out fairly quickly so great experience overall ask for Chris is you shop there great salesman to deal with
General Sales Manager
Refreshing customer service - jeepin4life
This is one time that I'm glad I followed my gut and not ratings found on this site. I was a little nervous about going to dealership, for an appt. with Brian Chicco. However, I quickly realized the prior reviews, in my opinion, were very one-sided. I completely understand when you bring in a vehicle for service, you run the risk of having to open up your wallet for maintenance or repairs - that can become costly. Even so, I was extremely grateful to come to know Brian Chicco. He was very attentive to my concerns, kept me updated throughout the entire repair process, and had me back on the road ASAP. I was ushered in to the service land from drop-off to pick-up. All issues were described to me in laymen terms. The repair options were presented and pros/cons of doing the work discussed. I required a lot of hand holding, that Brian not once complained about or showed any sign of needing to move to the next customer. I sure hope that Brian stays with Hill Kelly for a long time! I recommend that everyone visit this service department and ask for Brian.
New Car Manager
Satisfied - Jrivera1828
Satisfied with the end result but still unhappy with the complications that added unneeded stress to my life. Overall they did their best to fix the issue and apologized after remedying the situation. Happy with the car for sure. Keane did an awesome job finding me a vehicle that had all my needs and worked with my budget. I would definitely recommend sitting down with him if you are shopping for your next car at this location.
Excellent customer service all around! - SUSUHENDERSON
Excellent customer service from sales to Finance! This is our 2nd purchase from Murray and it's always an awesome experience! Highly recommend them for your next purchase!
Oil Change - DANDELIONWINE
While in for an oil change it was discovered that my radiator hoses were soft and needed changing, They remedied this and also did a recall on my vehicle. I was in and out in a very reasonable amount of time. Everyone is always friendly and smiling and thanks to David and Justin, I will not have a problem with my truck due to failed radiator hoses! These folks always take such good care of me and my trucks!!!
Great place, great selection - 'LL Fashion Boutique
I showed them the internet price for the vehicle that I was purchasing. They automatically gave me that price. On top of that they still negotiated with me and dropped the price. It was a good experience.
Internet Sales Consultant
New Vehicle Purchase - Rich B.
Great experience, Mark was very helpful, would definitely recommend. Florycel was quick to get back with me. Nice showroom, very friendly staff and nice selection of cars.
Sales Rep / Commercial Sales / Agriculture Specialist
Excellence experience buying a RAM 3500 - Secwrap1
Excellence received from complete staff during purchase of RAM 3500.
Highly recommended; a no stress, informative & relaxed process.
Highly informed professionals.
Selection was available & no question & or concerned went unanswered.
Fairness & honesty dictated the transaction.
New Car Sales Manager
Used Car Manager
Faster than I thought - Coco
Very satisfied , other than the construction nosie I was very happy with everyone I talked with,and why do you need 25 words, sorry but that makes no sense
No Hassle - Michael
Good folks made the whole thing very easy. Very pleased with the sales staff and the managers. Had my previous vehicle serviced here and am very pleased with the Service Department.
Treat you like family - Jeep32025
Went in to get pricing and ended up getting such a good deal that I bought it then they really bent over backwards to help get me into the car I would recommend them and I would recommend Bryan he really does treat you like family
Sales & Leasing
Awesome Staff! - Alaynah1008
This dealership is by far one of the best I’ve dealt with. Their staff communicate very well with each other and with the customer.
Awesome! - MI bound
David Montes made my situation a breeze - buying a car from 1000 miles away and showing up at the dealership with bags in hand ready for a new car could have been a nightmare, but David made the entire situation easy and stress free. I had an opportunity to buy a car elsewhere and chose Courtesy because of the work and help David did for my situation. Awesome job!
Best sales experience ever - DPENEGOR524
I have a car buying habit and have dealt with many dealers in multiple states. 2 hours before closing the deal on my new Pacifica with Napleton I was sitting at another Chrysler dealer being treated as if I had never bought a car before.
Upon entering the dealership I was greated by Ihab a sales consultant. I can truly say he was the main reason I purchased that day. He was professional, listened to my needs and budget, didnt try to steer me to something else and was a genuine, honest man to deal with. That experience alone was enough for me to say yes but then I was introduced to Sam in finance and he was the icing on the cake.
I cannot say enough positive things about my experience.
Senior Sales & Leasing Consultant
Had a great experience getting the car of my dreams! - Laura & Bruce
Lou Gomez made my car buying experience smooth and enjoyable. I plan on going back in the future. I didn't feel pressured at all and left with my dream car. Everyone at this dealership was great to work with. Thank you all for a pleasant experience :)
Most enjoyable experience at a car dealership ever. - pf189755
Everyone worked together to make this car buying experience one of the best I ever had. They were knowledgeable, friendly, and down-to-earth. I recommend this dealership to anyone that would like a memorable and enjoyable car buying experience.
⭐️⭐️⭐️⭐️⭐️ - MichelleC
I can’t say enough about these guys! My experience buying my first car couldn’t have gone more smoothly and I have Ridge to thank! I was extremely nervous going in and he made me feel at ease and comfortable. Absolutely will be sticking with these guys for years!
Okeechobee Dodge - Transplant
Everyone was very pleasant, friendly and eager to help. Jose was especially accommodating. I would recommend Okeechobee Dodge to any body looking for a new or used vehicle.
Excellent customer service by Isabel Castillo and Sue Monty - Alexovercash1234
Isabel Castillo and Sue Monty went above and beyond to make sure we were happy with our new purchase. They gave us a great deal on our trade in and made sure the numbers or where we needed to be. Isabelle is brand new but extremely knowledgeable and is going to be a great asset to your company. She was very sweet and thoughtful but also extremely knowledgeable . She even tried to help me clean out my car LOL .Thank you both for all of your help. We will certainly be back for our next car.
Professional Sales people - G-Money
Good friend of mine Omani Foody is an Awesome person and always Professional
He’s very respectful and gets the Job done.
I’ll be buying my next SUV or Jeep from him
Count on That
Comfortable, Friendly, - Muscle Car # 4
I Check the internet for local dealers and pricing. Wells Motor Company was right in the ball park. Ciro the salesman answered all my questions and followed up by calling to make sure was I satisfied with my new CHALLENGER.
satisfaction - SandiD
Three individuals made our experience exceptional: Paul Bobo, Pat Lato and David Borsert. Exceptional service getting us into our new vehicle. Our 4th purchase from Garber. They guaranteed our satisfaction.
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