Illinois Kia Dealers

It was fairly easy to make a deal and leave in a fast... - Debo

It was fairly easy to make a deal and leave in a fast timeframe. Ricardo was thoughtful and honest and that’s important when buying a vehicle.

Everyone at the dealership was friendly and very helpful,... - Warmoth

Everyone at the dealership was friendly and very helpful, sale went very smoothly I have been buying vehicles from this dealership since the 1980's and have always had good service. Want to thank Bernie for finding the exact Edge my wife was looking for

My experience here was beyond exceptional. Christopher k... - Sportstastic

My experience here was beyond exceptional. Christopher k went above and beyond making sure I knew everything about the vehicle and what I was getting in to. Glad I bought at Raymond Kia

I was disappointed that I have to come back again even... - Mizzy1

I was disappointed that I have to come back again even though I said I was coming in not only for the oil change but also to get the environmental casket changed out.

Helped me get my new car great experience working with... - Cindybarrera16

Helped me get my new car great experience working with Danny and everyone else. Can’t wait to drive my car! Thanks again to Danny and Ceaser

please is well organized, clean and willing to help. I... - pearson45

please is well organized, clean and willing to help. I had an oil change and it was quick. Car wash was out of order, which sucked but still great service and thats what counts

Sam Samet was great to deal with. Excellent command of... - Bart

Sam Samet was great to deal with. Excellent command of the product he was selling and did a great job job of explaining the technology. If you want to deal with a straight shooter who knows what’s he’s doing, see Sam.

Customer service was great and friendly employee who... - Beto6537

Customer service was great and friendly employee who helped us answer all of our questions. Spanish speaking employee helps us understand better our needs today.

Zakaia was our salesperson, he was very helpful. He made... - nauticacain

Zakaia was our salesperson, he was very helpful. He made the process very engaging, fun, and easy. We walked through the entire process with him, and everything was detailed, we were able to reach an agreement that was optimal and satisfied everyone.

MY business with the dealership was leasing. I had never... - sandi1129

MY business with the dealership was leasing. I had never leased before so Jason the sales rep I saw was very helpful in explaining how it works, and helping me find the car I needed for the budget I was working with. I was able to test drive the car and he went over the "gadgets" and buttons. Very happy with the service. Would recommend to others.

Adil F. And Jon Molero at Gerald Kia of North Aurora were... - mark.simmons

Adil F. And Jon Molero at Gerald Kia of North Aurora were amazing when buying our first new car since 2005! So knowledge and polite, and made the purchase enjoyable. Highly recommend!

Came in to work out a trade deal on a used truck and... - Airnissa25

Came in to work out a trade deal on a used truck and Quentin made it happen. The process was easy as could be. Highly recommend Q.

I was welcomed by Doug. The service was amazing could... - Rnull96

I was welcomed by Doug. The service was amazing could have asked for someone that made me feel so welcome and friendly at dealer ship.

I had come into the dealership and was pleasantly... - Mzaidi786

I had come into the dealership and was pleasantly surprised with the knowledge and experience I had with Syed. He was patient, informative, and helped me narrow down my next car choice. I recommend him to everyone!

Jerry was great he took care of me l am well satisfied... - keithallen5555

Jerry was great he took care of me l am well satisfied thank you very much ps he did very good thank you Jerry Geanes

Once again Steve paytash was the best. My lease was... - Ruth gates

Once again Steve paytash was the best. My lease was coming to an end so Steve helped me decide weather to follow through with another lease or to buy. Again I leased a new 2021 black cherry seltos. Love love it. Thank you again Steve for finding exactly what I wanted!!!

Terrible service manager and service dept. My mother who... - Sarah B

Terrible service manager and service dept. My mother who is 67 years old (sweet sweet lady) bought a vehicle from here and maintenance it on a regular basis. They mistakenly messed up and left something out or off and she had to bring it back for them to correct, then tried to tell her she wasn't serviced in a month when she was. She had the paperwork to prove it and then brought the car back due to a noise it was making. They told her that it looked like coolant was leaking, but there was never anything under the car and then told her to drive it to see if maybe the noise would go away. WHAT!?!?! What service dept says that. Come to find out her engine was in engine failure and as faithful as she is to caring for her car and the mishaps while receiving service there they just didn't want to take responsibility for a mistake on their behalf. Not just that, but my daughter who also has a Kia called to have her car towed and serviced there due to an issue the warranty should cover and they basically asked her the problem and said oh no we can't diagnose it and doubt the warranty will cover it. Just dismissive and rude, but funny thing is she called a different Kia dealer in another town and they were so helpful and come to find out she did have options for her issue (possible gas or component issue) and warranty would cover or she'd pay a small deductible through her insurance. I am not just writing this because this is my family, but also to protect others as times are hard and people deserve better than to be taken advantage of and dismissed in this way.

Andre jenning senior Andre was a great help today he... - Koolie772

Andre jenning senior Andre was a great help today he made sure we left happy and no issues. He made my holiday perfect this year

Jim helped me out a lot he made sure i got the best offer... - Taijahall

Jim helped me out a lot he made sure i got the best offer & wasn't forcing it on me!!! I'm now upgraded with more space for my kids thanks a lot!!!

Knowledgeable and friendly. Solid communication. I don’t... - Paris

Knowledgeable and friendly. Solid communication. I don’t see the need for a twenty five word minimum response here. You want to rethink this survey method.

I will say that Cindy was nice and polite however she did... - Matt

I will say that Cindy was nice and polite however she did question my knowledge of the release date of the 2021 Kia Stinger as if I did not do any research on the car and tried to use it as leverage for me to purchase the car. I was looking for a Kia Stinger GT1, the dealership stated that they would find one for me. However they were not able to, Cindy stated that the reason they were not able to find a Stinger was because there were not many on the market. Which was true there weren't many, but she tried to tell me the reason why there weren't many was because 2020 was the last year of the Kia Stinger and there wouldn't be a 2021. She told me this 1 week after Kia just announced the 2021 Stinger and it would be sold at the end of Q3. I told Cindy about the announcement and she stated that it was just a concept car and that the car wouldn't be sold. (Why would Kia tell consumers that the car will be sold, but their employee that it's a concept car and wouldn't make it to the market?) Other dealers never told me 2020 was the last year, only her. They never called me back after I told her about the production of the 2021 Stinger and now it's September and 2021 Stingers are on the market. Please do some researching before you lie 😂

Purchase used Sedona , got a good price . Their service... - Emerguy

Purchase used Sedona , got a good price . Their service department is very good and communicates well. Shows you the issues. I have another Kia from Workd Kia in Joliet , I would stay away from them.

Motor went out of Kia Sportage. It was under the 100, 000... - Disgusted

Motor went out of Kia Sportage. It was under the 100, 000 warranty. They would not cover it. Quoted one price for a motor. With 4 year warranty. Then could not get it. Then quoted one from a junk yard at the same price with one year warranty only on parts. Also put no effort in to selling a different car.

After spending 4 hours on Thursday test driving 4... - Samantha Vachata

After spending 4 hours on Thursday test driving 4 vehicles and promised so much by Christian I have to say the general manager made it worth it on Saturday when I brought my husband with me....he bought our lunch and worked with us for hours and we were able to drive away with a vehicle we were satisfied with I have to say every salesman we had was very polite and helpful they definitely have my business again.

There nice when selling a vehicle but this dealership... - Tiffany

There nice when selling a vehicle but this dealership does not stand behind there vehicles. I had so many issues with my tires cupping. I rotated them at every oil change. I went through 3 sets of tires in the 2 years I owned the Sorento. They could not figure out what was going on. Service did not go above and beyond to try to make it right. Now my step mom is having the same issue. This dealership is giving her the run around as well.

I just bought a Kia Sedona from Napleton's Elgin Kia.... - RB

I just bought a Kia Sedona from Napleton's Elgin Kia. Reanne made the process so easy and laid back. She is a great sales woman, who is very knowledgeable, polite, and not pushy. I totally recommend buying a car there and asking for her as your sales rep. I also highly rate their service department. Buying a car there was a stress free as could be.

BOUGHT A 2017 MAXIMA BACK IN 2017 CAR WAS NEW WHEN I GOT... - jameskvasnicka

BOUGHT A 2017 MAXIMA BACK IN 2017 CAR WAS NEW WHEN I GOT IN IT THERE WERE CHICKEN BONES UNDER FRONT SEAT. NOW I ONLY HAVE 9010 MILES ON CAR AND GOT A RECALL FROM NISSAN WHEN I TOOK IT THERE THY TOLD BE THAT IF BOLTS BRAKE I WOULD BE RESPONSIBLE AND IT COULD CAOST 200.00 AND UP. THIS SHOULD BE NISSANS PROBLEM SENCE IT IS A RECALL I THINK DEALERSHIP MIGHT BE TRYING TO MAKE EXTRA MONEY. I ALSO HAVE A CALL INTO CORPERATE IF I HAVE NO LUCK I WILL SEEK LEGAL HELP JIM HAWKINSON DON'T RETURN CALLS.

Don’t go they are money hungry and rude don’t go to Tim!... - Kamurphy37

Don’t go they are money hungry and rude don’t go to Tim! He lied to my mother and told us we had gap insurance and come to find out we don’t have it! check contract! We went up there yesterday Tim acted like he didn’t know us and ignored us he was just sitting up there watching my mother upset and screaming a totally different sales man who didn’t sale is the car! Helped and calmed down my mom This just shows he just worried about selling cars and after he sells the cars he doesn’t care about you anymore if you aren’t trying to buy another car he doesn’t want to speak they are lairs and worried about getting their money they don’t care about the costumers and just all in competing with each other to see who can get the most money only 1 or 2 sales man have a actually heart and care . I came up there to get a car wash Tim didn’t want to help me a completely different sales man helped me who didn’t even sale me the car I think his name is Ed. don’t go there if you do read over your contract and don’t trust any of them only 2 sales man with a true heart other than that it is just business with them.