we had a great experience - jp
I have worked with Mitch in the past and he does a great job.He is very knowledgeable and does not pressure you to buy.I will definitely go to Mitch in the future for my car needs.
Top Reviewed Specialists At This Dealership
Ford Sales Team
Amazing - CJ
Timothy is the best General Salesman person anyone can have. He is awesome. Now Antonio is a great Salesman. If you looking for something and you really want it. These guys are your pick. Great personality and fun to work with. I love these guys. Thanks for taking care of the Jones Family.
Certified Sales Consultant
Ben was phenomonal! - anthony.napolitano14
Ben was very helpful. This was the first car I ever bought, and Ben helped me through the process with expertise! He is an amazing employee!
New Car - Johnsog5682
Elijah Ali worked hard to get this sales. Great job working with to this sale. I will recommend Elijah to my son for his next purchase.
Who said being in a dealership was no fun? - TT Even
This is the 9th car I have bought from here! Mr. John Ish and ALL the Kia workers are awesome!! They make you feel at home, brought me water, popcorn while looking at vans.. I will NEVER go anywhere else for a car.I am a very happy Camper. I and my Niece Megan had a ball with the crew, and the finance guy " I call him the bow tie guy"is a whoot..Awsome dealership !
T Even & Megan Mitchell
Sales and Leasing Associate
The best!! - Red Oval trucks
Napleton Kia is awesome..
I have had many unhappy service issues over the years at other dealers.
I had the Best drop off an get picked up at work nearby. While they quickly serviced my car.
Rebecca Hillyard does an outstanding job as Service advisor quickly called after inspection and advised needed work and had a driver pick me up after a brake job and battery.
I had my car done washed and ready by lunch. WELL DONE!
Niro PHEV - Kia niro 2019
Nice work - friendly, helpful staff, clean vehicle, answered questions, good coffee, looked ahead to service and routine maintenance, longer process than I expected since I made an appointment
Hyundai, Kia, Mazda, Mitsubishi Sales Manager
Great experience! - RLee
Everyone was very helpful in finding the vehicle package is was looking for and they were open to negotiations. They were not pushy or rude. Very pleasant experience! I would buy here again.
Professional Lead and Sales Consultant
Very happy - yarimarie411
I purchase my new Acura RDX 1 week ago and receiving a phone call from Wilson today was very nice of him he was checking up on me on how am I doing with my car well I love it very happy I brought it thank you Wilson for being very helpful and explaining the vehicle so well and giving me options will definitely recommend my friends to you.
Dump Truck - NoeL Palomo
Danny Lopez made the experience easy and fast. He was understandable, kind, and knowledgeable. It was a good deal and I would definitely recommend it to anybody.
Excellent service - Me
Never had a bad experience here. Everyone is courteous. Greg was very helpful. By far the best dealership I have ever bought a car from. Service is always excellent.
Quick sales - Baldeagle888
Jose and sales manager Kevin were honest, knowledgeable, and easy to work with. Straightforward competitive pricing with no games or tricks from typical dealers. Made the process easy and pain free. Highly recommended.
just bought our 2nd Kia Sorento....🙂 - Sandi & David
Several colors to choose from. Very easy and accommodating dealership. They had to work around our busy schedules and did so without hesitation. Perry was even willing to come in after a root canal if need be. I'd say that goes above and beyond.
A+ Experience!!! - maruca16
I received A+ experience from the moment I got in touch with Salvador. He takes his job very serious and gives great customer service. I highly recommend him and this dealership.
Returning customer from Metropolis dealership - Crete33
Had a great experience with Jordan Kirkpatrick in sales and finance officer Dave. Would recommend friends to Ward Chevy AND Ward Chrysler!!Aaron drove us from Metroplis to Carbondale in OUR car. Who does that??!!! Great experience
An Amazing Experience - TCarter
While visiting Hawkinson Nissan in February of 2018, the environment was very welcoming and inviting. upon my arrival Mr.E. Brown was very patient and helpful in assisting me with purchasing my very first brand new vehicle. I was really overwhelmed because of going through the whole process, with him reassuring me that was meant to happen will happen. The other staff I encountered as well made sure my visit was a great experience. I am still ecstatic at this moment. I will refer others to Hawkinson Nissan very soon. Thank you all for making this part of my life a reality.
Gerald Kia...the place to go SEE Quentin!! - SteveForte
Went to Gerald Kia under recommendation of a close family friend. I have to say....it was the most pleasant buying experience I have ever had. The staff was very friendly from the start. Quentin Stanley is the best sales person I have ever worked with. I, at no time, felt any pressure to buy anything. Quentin takes the time to get to know his customers, exactly what I would expect from a sales person. I will be going back to Gerald Kia and working with Quentin for all of my future vehicle needs.
Tried to charge 20% more than the advertised price. - mc
Dealership tried to charge me 20% more the the advertised price for a used car listed online. I came in to look at a used car listed at a fair price online. I discussed the price with the salesman while test driving the car. The salesman stated he thought the price was higher but that he did not get a listing of updated prices daily. End of price conversation, I took that to mean the price I saw online was correct. As we were closing the deal, the paperwork he provided showed an increase of over 20% more than the advertised price. After extensive arguing with the salesman, they came within $350 of the advertised price, telling me it was "only $350." I got up to leave, the sales manager stated "are they running away from this deal?" So I argued with him about what an advertised price means. They tried to state the online pricing is "wholesale pricing" even though the website never mentions it. I proceeded to leave. As I got in my car, the salesman chased me outside and gave me the advertised price. This is a shady business practice. In the end, they did honor the advertised price, but with way too much effort from the customers standpoint.
Service is always A plus - Basia
Always fast and prompt. I take my Kia there and always happy with how quickly it’s done along with the honesty of the employees. It’s worth your time to go here!
I love the way I was treated and respected. - smohammed
The entire staff was very helpful, pleasant, and respected my wants and needs. I was treated like a family member instead of a customer looking for a car.
Makes me want to buy a car - Esims
I love going to Kia of Bradley. My family and friends drive over an hour for our services and to upgrade our cars. I feel like Norm at Cheers. Everyone there knows my name. If your not in the market for a new car they make you want to buy one anyway because they're so nice. The General Manager, Darrin always makes it a point to come say hi and make sure I don't need anything. The mechanics handle my car like it's their own. I never feel like I'm being upselled. I've even compared their prices for cars and service to other shops and dealerships. They can't be beat.
Fantastic car buying experience! - Cheryl Reilly
We were looking for a Kia Stinger and stopped by Liberty Kia after chatting with David Drumke on the phone early on a Saturday morning. David was friendly and personable and very knowledgeable about the Stinger. We test drove the car and was ready to purchase. David explained the process thoroughly and walked us through the paperwork with ease. Negotiating the price (which is always a stressful event) was easy and stress-free. PERFECT negotiating process. Everything was in writing before we got to the finance department which is headed up by John Hernandez. John is a great guy, easy to talk to and explained everything that we were signing.
We couldn't have asked for an easier transaction. If you're in the market for a new Kia (or used), I would highly recommend Liberty Kia, they're truly the "neighbor's" neighborhood dealer to see.
Cheryl Reilly :)
I will said Berwyn Kia and the sales lady Jackie was just aw - Firecracker309
I was at Berwyn Kia in the sales lady Jackie was just awesome she greeted me with a smile very knowledgeable show me from front to back of the car explain everything very helpful and knowledgeable about her job she made the transaction so easy God bless Jackie you guys are Fortune to have her
Great dealership great people - Sal
Great dealership and very friendly and great stff I recommend the dealer ship if I have any friends I would recommend the dealer ship to them .
Terrible customer service - Sugarwolf 1
Visited a few times and drove a few Kia Souls. Had a definite price in mind as this would be a cash deal with a trade in. On final visit drove a Soul that had been listed on Website for $7800 and was ready to do business. This car is one I had been looking at for over six weeks online. Sales person asked what my offer was on car and I told her $7500 cash and my trade in. I was then told the lowest they would go was $10,500.!!!!! I was told the additional $3000 was for taxes and license transfer!!!!! I could not get out of there quickly enough. I would not recommed this dealer to my worst enemy!!!!
Not Happy - Jack13
I went to niy an used the salesman Bob Mitchell and I agreed on a price and shook hands on it...The finace manger got me distracted on warranty...I signed and did not look when I got home price was original...not the agreed to price. THIS PLACE is very dishonest.
Assumed we couldnt afford the car inquired about - Carlover1
We inquired about a Kia Stinger through our banks car buying service. I'd been waiting for the car to become available locally ever since it was announced. Auffenberg quickly contacted me several times through by telephone and email after my initial inquiry. They invited me to come for a test drive. When my wife and I arrived for our appointment We walked in and the sales manager never spoke to us but automatically decided we couldnt afford the car and told the salesmman that we needed to prove we were ready to purchase the car that day or we couldnt test drive it. We immediately walked out with our check still in our pocket. I've bought two new cars from Auffenberg in recent years...never again.
Lousy.. - Will 2B
Need it repairs to my vehicle.. I was told I had to pre pay for my parts. Had an appointment And the parts were not ready drove hour and 10 minutes and was turned a round. Came back for repairs pay for everything only to find out the job was not complete. Had to go back to show them what was not done and the service guy Bryant was nice enough to give me $50 off the service charges.. That was the only thing they did right because John Cohen Call me early the next morning just to say he wouldn't have given me anything off and With a Arrogant tone of voice we will call you when your handle is ready.. So that's another drive all the way out to their place of business for a handle that I've already paid for.. Lousy business shysters..
Disappointed - KiaOwner317
Totally disappointed in the level of service I received. After being oversold on the "NVP" package and what it covers, it took over a month for the Service Center to respond to me. This was only after I placed multiple follow-up calls to check in with them. There's no accountability or respect for the customer. After this mess, I will be taking my car to a new dealer for future service.
Fake price on internet - Tapas
Never suggest anyone to go to this cheap dealership..Worst Nissan dealer in United state.They don’t of any have business ethic.completly scam .personally never seen before .Thanks God for not loosing any money but wasted my valuable time
General Sales Manager
Napleton's River Oaks Kia
Ed Napleton Acura
Anderson Rock River Block
Bob Rohrman Schaumburg Kia