33 Illinois Kia Dealers

Chris the salesman was great to work with on buying the - Christian

Chris the salesman was great to work with on buying the new car. Experience felt friendly unlike other dealerships in the past.

Everyone was very helpful and knowledgeable about the - Beefy1077

Everyone was very helpful and knowledgeable about the vehicles. The staff was very nice from the beginning until the purchase of our new vehicle.

Very professional team to work with. - maxcahill04

Very professional team to work with. Friendly staff and Jamie helped us with every issue or question we had!

I just purchased a car from Shaun Bowman. - jckulow

I just purchased a car from Shaun Bowman. It was a great experience. Shaun was patient, very helpful and would bend over backwards to ensure the process went smoothly and efficiently. I would send any of my friends/relatives to Shaun to purchase a new/used vehicle. (My wife even didn't mind the experience and she HATES going to buy a car!! That is really saying something!)

Jeremy Walton very easy to work with , left us alone to - Boblelo12665

Jeremy Walton very easy to work with , left us alone to look at our own pace but was there when we had questions with the answers. Made it definitely worth while to shop any eventually purchase from this dealership

I got the vehicle that I wanted! - FOXBIRDY29

I got the vehicle that I wanted! Yemi was very helpful. I am definitely a happy customer

Everything went smoothly from start to finish. - kasiapawluk9

Everything went smoothly from start to finish. I came in already knowing what car I wanted to purchase which made it easier. Start to finish no headache

If your not buying a car from Dionte Robinson then you’re - 13bpotts

If your not buying a car from Dionte Robinson then you’re not getting the service you deserve. My wife and I have had some bad experiences with other dealerships, not with Dionte. I won’t buy another vehicle from anyone else. A+ customer service!

Even though they are remolding there place is very clean. - Christopher G

Even though they are remolding there place is very clean. The people there are very friendly and a nice atmosphere.

JC, Roberto and Josh very helpful and made things smooth. - Orricofuneral

JC, Roberto and Josh very helpful and made things smooth. Thank you to World Kia Joliet.

Luis from the get go went above and beyond even after I - parisq1

Luis from the get go went above and beyond even after I purchased the car. Everything I asked for was done immediately. His service was impecable! If you are looking for a car go see Luis. Also Michael the manager gave top notch service also. Also Matt in the service department was top notch also. It is hard to find a card dealer that is honest and keeps their word. This dealership and everyone I have mentioned is a diamond in the ruff-You will not be disappoitned buying a car from Luis-Go see him! 10 out of 10!

Ardi was the best salesman I have ever ever met. - dc-logan2

Ardi was the best salesman I have ever ever met. He was very helpful and made the process as simple as possible with the help of Stiven. I would recommend him to all my family and friends.

Wayne is the guy! - mab123

Wayne is the guy! Super laid back and on top of his game. No games, no garbage, just a straight shooter who will tell you how he sees it.

Thank you guys so much I truly can't thank you enough! - Desiree Mcgee

Thank you guys so much I truly can't thank you enough!! I worked with Quentin and Jon Osvath to get a brand new Nissan Sentra and get rid of my old car and they got it done. After so many places turned me down or said they coudnt help me I finally was able to get something else. Thank you!!!

We bought our new KIA from here and dealt with Austin - Coleshartzer

We bought our new KIA from here and dealt with Austin Lattimer. He was fantastic! Made the process very easy. Very friendly and also has great taste in science fiction.

Adil was very professional and fast tracked our purchase - bfanter

Adil was very professional and fast tracked our purchase as asked. Wish all of our auto purchases were this smooth.

Willowbrook Ford and Kia of IL always provides - Linda.bavone

Willowbrook Ford and Kia of IL always provides exceptional professional all around customer care and service in everything they do! I choose Ford over other brands because of this dealership! I know I can always count on this location to deliver what they promise and then some! You name it they’re there. Clean, happy, healthy environment. My automobiles are always well cared for as is my family. Sam went out of his way to help me in service this time. There are just too many nice things to say about Willowbrook Ford. Thanks Willowbrook Ford and Kia!!!

Gerald Kia has one of the worst service departments I’ve - Khaleqjamal

Gerald Kia has one of the worst service departments I’ve ever dealt with, and their behavior was borderline deceptive. I brought my Kia Sorento in for a transmission issue. At drop-off, I physically demonstrated the problem to the service writer, Marty, who clearly saw it and confirmed it himself. I also requested a routine oil change and tire rotation. After dropping the car off, they gave me a loaner the next day — which now feels like a distraction tactic rather than actual service. The very next day, they suddenly claimed they could not confirm the issue at all, directly contradicting what their own employee had already verified. Later that same day, I received another call with a completely different story: They said the transmission had been replaced 10,000 miles ago by another Kia dealership and that it was grossly overfilled with DOUBLE the required transmission fluid. Let’s be clear: That is KIA NEGLIGENCE, not mine. Instead of escalating this internally with Kia (which is what any competent dealership should do), Gerald Kia tried to dump the responsibility on me, telling me I had two options: 1. Come pick up the car 2. Pay for a transmission flush Unacceptable. I then contacted Kia Consumer Affairs, opened an official case, and was instructed to leave the vehicle at the dealership while Kia handled it. When I informed Gerald Kia of this, the service manager Justin reacted emotionally and unprofessionally, demanded the loaner back immediately, and made it clear they had no interest in helping once corporate got involved. I returned the loaner and decided I was done. Suddenly, they claimed all charges were waived and I owed nothing. That’s when I asked a simple question: Were the oil change and tire rotation I requested actually done? The service writer said yes — then scrambled to find paperwork — and finally admitted THEY WERE NEVER DONE AT ALL. NO WONDER WHY CHARGERS WERE WAIVED LOL STAY AWAY FROM THIS DISGUSTING DEALERSHIP! ESPECIALLY THEIR SERVICE MANAGER JUSTIN! CALLED ME AFTER HE SEEN THIS REVIEW UPSET ABOUT IT DIDNT GIVE ME A CHANCE TO SPEAK AT ALL! HE KEPT TELLING WE GAVE U A LOANER FOR FREE FOR 1 DAY, LIKE REALLY? YOU GAVE ME A LOANER AS YOU SHOULD SO YOU DIDNT DO ANYTHING FOR ME AT ALL! PLUS THAT LOANER WAS JUST TO KEEP ME QUIET! THEN REPEATEDLY KEPT TELLING ME YOU ARE NOT A MAN YOU ARE NOT A MAN! I FELT HARASSED AND THREATENED ME NOT TO EVER COME BACK TO THE DEALERSHIP EVER AGAIN AND HUNG UP ON ME!

Even though the dealership has changed owners since I - leepamjones74@gmail.com

Even though the dealership has changed owners since I started using it 10 years ago, I am happy to say the car buying experience and experience with the service dept has been consistently excellent About the last purchasing.experience (2 days ago) I found Josh Carter, the salesman to be friendly, not pushy and very helpful in showing and how to operate the SUV's new features. He was extremely patient in answering this 84 year' old's questions even though he was also dealing with other customers at the time.. Business Manager Brain Wright was also very friendly and went to lengths to explain what I was purchasing. Once again I highly recommend this dealership and working with the 2 men I have just mentioned.

Many thanks to Konstantin Reznik for the pleasant, - Ruslan

Many thanks to Konstantin Reznik for the pleasant, friendly atmosphere, professional customer service, and assistance in purchasing a wonderful Kia Carnival vehicle.

I previously wrote a review and I don't understand how - Lindsey.gooden

I previously wrote a review and I don't understand how all of a sudden a panel is missing, you were the only one that recently serviced my vehicle and another thing what does changing the coolant have to do with the campaign emissions upgrade, brake fluid and the Engine Air Filter and the next time you call me explain this in professional manner, not calling with a attitude because I definitely have one now and like i said all confidence is lost with you, you guys try to make me appear to be this dishonest individual and listed things in the automotive system as if I've hit something. xxxxxx, oh I liked the performance of my 2020 Kia Optima until that last visit.

I bought my Kia EV6 in 2022 and had zero problems until - vinita

I bought my Kia EV6 in 2022 and had zero problems until the last two months. Now the car shuts off completely and shows a “12V battery failure” message. I’ve taken the car to the Naperville dealership multiple times—usually after jump-starting it just to avoid towing—and every visit comes with a new excuse. First it was a software update, then they blamed Kia Connect (which I don’t even use), and then my radar detector, which I’ve had for 3 years. Nothing they said fixed the problem, and the car failed again the very next day. It’s obvious they’re avoiding replacing the 12V battery and have no concern about my safety or the possibility of me getting stranded. Their technicians have been incompetent and dismissive. I was told the manager will give us a call but even the manager didn’t have the basic decency to contact us. I’m hoping I can get this junk moving and someone with some integrity from KIA dealership will contact us in the next day or two. Since they haven’t yet, I’ll have to it to Costco to replace the 12V battery even though our car is under warranty. I have never experienced service this poor, and honestly, buying this car feels like a huge mistake.

They are very nice here. - ir.is.923

They are very nice here. I like that there fast and there estimated times are on point.

Joe was very fast and smooth at making my experience - Betty Clifford

Joe was very fast and smooth at making my experience buying a vehicle and - best I’ve ever dealt with with - very knowledgeable.

I brought my family to Courtesy Kia a couple of years ago - jmp3

I brought my family to Courtesy Kia a couple of years ago and purchased two vehicles from their lot and later ordered a third; while replacing our Fords. We sat down with a salesman named John Bush and he has become the icon of terrific quality and trust. The process was immense with three people eyeballing him, asking questions, wanting demonstrations, and very vocal about what we wanted and needed. But John never faltered and answered every question we tossed him and made sure the paperwork was finalized for both us (our family) and the front office. After the purchases for my wife and daughter, I decided to go back the following year for myself and would not dare go anywhere else; except straight to John’s desk. Each time, John went over everything and discussed options, taking me back to see a model that had just come in that was being prepared for another customer that helped me decide for sure! What makes a salesperson great is what John is; by listening very carefully to what our daughter was saying about her excitement for her new Niro. John has extensive knowledge about vehicles and pointed out the family friendliness points of the Sportage to my wife. He was so transparent about his desire to really help us acquire the vehicles we really wanted with full honesty. Patient, empathetic, and remaining in touch to ensure we were satisfied with the vehicles, he helped make such a positive decision to buy! We were very honored to have found a salesperson who was not looking for a quick sale but a happy family when we drove away from the lot! Such wealth of knowledge, kindness, patience, and a desire to make the customer happy is why John Bush will always be the Salesman of the Year to us and for our next vehicles to come! Often imitated but shall never be duplicated in any way! Lou Fusz will only benefit substantially with the expertise and corporate knowledge of John Bush!

Great service dept, friendly sales staff,Casey was - terrance.rogers21

Great service dept, friendly sales staff,Casey was particularly helpful, informative and friendly. Great selection of new and used cars.

Jennifer and Vinod were great. - latrob46

Jennifer and Vinod were great. I was taken care of with care and love. I absolutely loved my experience at Kia. Would definitely be a returning customer.

No pressure, customer first experience! - arm64

We had been looking at the Kia Sorento for a while but dreaded going in to deal with another horrible sales experience. I was pleasantly surprised. We were greeted by Ted Raines and he was awesome! No pressure, knew his stuff and Mike Miller also made a point to introduce himself and welcome us. Derek in the finance office was also fabulous. I would recommend this dealer to anyone looking for a good, honest deal. Thank you Mike Miller, Ted Raines and Derek! Love my 2016 Sorento!

All the used vehicles were not certified. - CDM

All the used vehicles were not certified. They were all absolutely filthy inside and needed some sort of repair complete before you could drive it off the lot. The first car we asked to test drive had a bad wheel bearing strut. We didn't even make it off the lot because it wasn't safe to drive! Why would they let someone test drive an unsafe vehicle off their lot!!?? On a positive note, the salesman was very accommodating and friendly. He definitely had is work cut out for him.