33 Illinois Kia Dealers

I had a great experience here! - Shakara

I had a great experience here! Frank helped me get the car that I wanted at a great price! The entire staff was very friendly!

Great job great service wonderful staff Jessy is great - Henry Geisendorfer

Great job great service wonderful staff Jessy is great service is great recommend Kia keep up the great work

He was very professional and helpful with the car - Puds925

He was very professional and helpful with the car features. He led us step by step.

Jordan was very knowledgeable and helpful. - Rich H.

Jordan was very knowledgeable and helpful. We needed assistance working the Charge Point EV charger and he resolved our problem.

Went for first oil change, which was complimentary. - JAMEACHAM

Went for first oil change, which was complimentary. Service was prompt and quick. Waiting room is comfortable. I have a maintenance plan so I'll be back.

GREAT, FRIENDLY FAST. - brandydks

GREAT, FRIENDLY FAST. SERVICE WITH A SMILE. THEY WORK HARD TO GET YOU INTO A VEHICLE. STEVE JOHNSON THE SALES MANAGER , DEONTRE MELTON, AND DIONTE ROBINSON ARE EXCEPTIONAL SALES STAFF MEMBERS. I RECOMMEND ASKING FOR ONE OF THEM IF YOU PLAN ON VISITING THE KIA AUTO PARK DEALERSHIP ANY TIME SOON!! THE SALES TEAM HAS A HOST OF PROFESSIONAL SALESMEN AND SALES WOMEN READY TO GET YOU DRIVING TODAY!!!

Every person that I met and had an encounter with at Kia - Kfencil10

Every person that I met and had an encounter with at Kia was phenomenal. This was a great experience quick and no hassling without a doubt I would recommend purchasing your Kia here.

I worked with Rudy Gonzalez. - Tunishanemons

I worked with Rudy Gonzalez. He was very patient and worked the deal and was able to get it done. I traded in a 2021K5 for a 2026 Kia Sportage.

My salesman was excellent Jon ! - rarolfe

My salesman was excellent Jon ! Although the finance guy didn't explain very much he asked me if I was gonna have my car serviced at this dealership and I said yes, and he said he would get to that later and he never did. Then I noticed that my payment was larger than when I anticipated.

He is very enthusiastic and provided detailed answers for - Ershath

He is very enthusiastic and provided detailed answers for every queries we have . Good at convincing and comes up with options to match the needs and expectations.

Jennifer and Vinod were great. - latrob46

Jennifer and Vinod were great. I was taken care of with care and love. I absolutely loved my experience at Kia. Would definitely be a returning customer.

Luis from the get go went above and beyond even after I - parisq1

Luis from the get go went above and beyond even after I purchased the car. Everything I asked for was done immediately. His service was impecable! If you are looking for a car go see Luis. Also Michael the manager gave top notch service also. Also Matt in the service department was top notch also. It is hard to find a card dealer that is honest and keeps their word. This dealership and everyone I have mentioned is a diamond in the ruff-You will not be disappoitned buying a car from Luis-Go see him! 10 out of 10!

JR took good care of us since the moment we started - Andrea

JR took good care of us since the moment we started looking for the perfect fit. He ended up finding the perfect car for me!

Our salesman Pejnan Mogadishu went above and beyond. - Sullivanjerry

Our salesman Pejnan Mogadishu went above and beyond. 5 Star salesman was great!! Will definitely return.

Thank you guys so much I truly can't thank you enough! - Desiree Mcgee

Thank you guys so much I truly can't thank you enough!! I worked with Quentin and Jon Osvath to get a brand new Nissan Sentra and get rid of my old car and they got it done. After so many places turned me down or said they coudnt help me I finally was able to get something else. Thank you!!!

Our experience with O’Brien Kia exceeded my expectations. - Frank.Hass

Our experience with O’Brien Kia exceeded my expectations. The dealership had a warm and welcoming vibe, and Jaykeb was outstanding to work with, truly a man of his word. I’m so grateful for the entire team’s help, and I couldn’t be happier with my new car.

Adil was very helpful and knowledgeable about the - linus02

Adil was very helpful and knowledgeable about the vehicles we were interested in! It was a pleasure to have him as our salesperson. I highly recommend Gerald Kia of North Aurora if you are in the market for a Kia. Thanks again Adil!

I have a 2015 Kia Sportage. - Dee Meyers

I have a 2015 Kia Sportage. I realize my car is 10 years old and it has a high mileage on it, but my car was running perfectly fine until I received an error message through my stereo stating that there was an engine problem detected, and that I needed to take it to the nearest Kia dealership for service. I kept up with the maintenance and have always had my car serviced at the dealership, thus the reason why I’ have been able to maintain it for 10 years. I took my car to Gerald Kia in Matteson for them to look at it. They told me they found the error code P0014. When they cleared the error they told me that they could not find any other errors. The service department person (Pete) told me he could not guarantee that the error would not surface again, but from what they could see there was nothing wrong with the car. Before I made it home, the error and message came back. I brought my car back to the dealership to have it repaired .They kept my vehicle overnight. I had to call to see what was the update for my car. In Petes own words “how deep down the rabbit hole do you want to go? “Pete told me that they would have to take my engine apart. That would be at least 10 hours of labor. My camshaft was broken and possibly other items based on this P0014 code. I was looking at a repair bill somewhere between $2500-$3000. I told Pete I would pick up my car and not to do any work. I did some investigating online regarding that code as well as consulting with other mechanics. The first solution was to flush my engine and get a oil change . If that did not work the second solution would be to replace the intake and exhaust solenoid valve on my engine, neither of which require my engine to be taken apart. Altogether parts and labor for that would be $300. The dealership wanted to scam me out of $3000 or Bamboozled me into buying a new car. I took my car and had the engine flushed and an oil change. The problem has resolved. The service department person saw a woman and automatically assumed that I was gullible enough to say here’s $3000 for please sell me a new car.. Gerald Kia wanted to scam me. I’m glad I did my due diligence and research. I miss the days of Hawkinson Kia. The professionalism and the service was way better than Gerald Kia. Do not take your car there for service. They don’t even wash your car when you have your car serviced. Is it too much to ask for professionalism honesty and customer service?

I just bought my second car from Willowbrook Kia. - k.luna

I just bought my second car from Willowbrook Kia. We went back because the service was great last time!! We happened to get the same dealer who sold us our van about 8 years ago. Dalibar (Danny) is friendly, super helpful and he even threw in some perks for being return customers! I would highly recommend this dealership!

I had an excellent experience at this dealership! - idriz.budimlic

I had an excellent experience at this dealership! From the moment I walked in, the staff were professional, friendly, and very knowledgeable. They took the time to answer all my questions without any pressure, and made the entire process smooth and stress-free. The vehicle selection was great, and everything was transparent from start to finish — no hidden fees or last-minute surprises. I really appreciated how honest and respectful the team was throughout the purchase. If you’re looking for a trustworthy place to buy a car with great customer service, I highly recommend this dealership. I would definitely come back again!

We recently visited this dealership as we had just moved - Nichole

We recently visited this dealership as we had just moved to Troy and I needed a new vehicle. I was looking for a specific K5. They didn’t have the exact one I wanted and I was in need of one immediately so we ended up not making a purchase here. I wanted to write a review though because Chuck was so friendly and helpful! He was knowledgeable about the vehicle I was interested in and offered to have the one I wanted delivered to the dealership for me in 1-2 days. Had I not been in such a bind I’d have accepted his offer. I will definitely keep his information for future reference and I would happily refer friends and family to him as well.

Had pricing for a vehicle through internet sales, set up - mikef98

Had pricing for a vehicle through internet sales, set up the appointment, and when we got there they said they couldn’t honor that because leasing changes the sales price. Sales manager was confrontational, and unprofessional.

They are very nice here. - ir.is.923

They are very nice here. I like that there fast and there estimated times are on point.

Great place to get a new car and maintenance on your car. - MrQ

Great place to get a new car and maintenance on your car. Everyone that I have dealt with there is extremely helpful and friendly. Specially Kostya who has always been the most helpful

I tried to book service for my 23 kia Sorento but they - stanley2

I tried to book service for my 23 kia Sorento but they wouldn't let me and hung up on me. I was forced to go to Matteson, IL and I live less than a mile away from this service center. Matteson Illinois is approximately 25 miles away. Before that, they booked me for a recall and I waited. When the day came I was told there was no recall. I am an Black American and they don't appreciate my business so I will drive the 25 miles for service. All these years and apparently the hatred still exists. I will not force my way into where I am not wanted.

I brought my family to Courtesy Kia a couple of years ago - jmp3

I brought my family to Courtesy Kia a couple of years ago and purchased two vehicles from their lot and later ordered a third; while replacing our Fords. We sat down with a salesman named John Bush and he has become the icon of terrific quality and trust. The process was immense with three people eyeballing him, asking questions, wanting demonstrations, and very vocal about what we wanted and needed. But John never faltered and answered every question we tossed him and made sure the paperwork was finalized for both us (our family) and the front office. After the purchases for my wife and daughter, I decided to go back the following year for myself and would not dare go anywhere else; except straight to John’s desk. Each time, John went over everything and discussed options, taking me back to see a model that had just come in that was being prepared for another customer that helped me decide for sure! What makes a salesperson great is what John is; by listening very carefully to what our daughter was saying about her excitement for her new Niro. John has extensive knowledge about vehicles and pointed out the family friendliness points of the Sportage to my wife. He was so transparent about his desire to really help us acquire the vehicles we really wanted with full honesty. Patient, empathetic, and remaining in touch to ensure we were satisfied with the vehicles, he helped make such a positive decision to buy! We were very honored to have found a salesperson who was not looking for a quick sale but a happy family when we drove away from the lot! Such wealth of knowledge, kindness, patience, and a desire to make the customer happy is why John Bush will always be the Salesman of the Year to us and for our next vehicles to come! Often imitated but shall never be duplicated in any way! Lou Fusz will only benefit substantially with the expertise and corporate knowledge of John Bush!

My wife’s 2025 Sportage has every light on the dash come - Vernon

My wife’s 2025 Sportage has every light on the dash come on after she turns on the car from a drive. We called Kia and told them so they had us bring the car on 7-28-2025. We took pictures of the dash and the codes on the Kia connect app and they told us they don’t take third party pictures even though it’s from the app and of the car as it was happening. The car will not let you put it in drive, every sensor and warning light come on. After turning it on and off the car will eventually let it go in drive but the check engine light will come on and tell you not to drive and have it towed. And then after we schedule a tow the check engine light will turn off like nothing happened. Kia told use they see the codes and there is nothing they can do. We will have to drive the car until it happens again which is unsafe because the car even tells us not to drive it. If you know the codes are there why not look into the codes and try to find the problem. I think they just don’t want to do they jobs and doesn’t care about the safety of there customers. Kia also telling us they can trade us out the car which we will lose money because we will have to finance another loan and lose out on the money we already paid into the car plus the first down payment. This Kia is not recommended and no one should buy a car from here because they do not value their customers or the safety. We got the cars 2-13-25. Update the car stopped again 8-10-25

No pressure, customer first experience! - arm64

We had been looking at the Kia Sorento for a while but dreaded going in to deal with another horrible sales experience. I was pleasantly surprised. We were greeted by Ted Raines and he was awesome! No pressure, knew his stuff and Mike Miller also made a point to introduce himself and welcome us. Derek in the finance office was also fabulous. I would recommend this dealer to anyone looking for a good, honest deal. Thank you Mike Miller, Ted Raines and Derek! Love my 2016 Sorento!

All the used vehicles were not certified. - CDM

All the used vehicles were not certified. They were all absolutely filthy inside and needed some sort of repair complete before you could drive it off the lot. The first car we asked to test drive had a bad wheel bearing strut. We didn't even make it off the lot because it wasn't safe to drive! Why would they let someone test drive an unsafe vehicle off their lot!!?? On a positive note, the salesman was very accommodating and friendly. He definitely had is work cut out for him.