70 Illinois Kia Service Centers

If you want to buy a car go to Dogan Gregory at Raymond - alianag200907

If you want to buy a car go to Dogan Gregory at Raymond Kia! He is amazing!

This dealership always does a good job and they are very - Mark

This dealership always does a good job and they are very courteous. I enjoy doing business there.

Had the best experience working with Nick Rice while - Elle

Had the best experience working with Nick Rice while getting our Toyota Corolla serviced this week. Had issues with the A/C and US-Port and Nick was very professional, competent and great at communicating the stages of the service and work required. He went above and beyond to accommodate and work with us. Couldn’t be more pleased! Highly recommend Nick Rice. Your car will be in the best hands!

Jason was great. - matt200484

Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated

Jordan was very knowledgeable and helpful. - Rich H.

Jordan was very knowledgeable and helpful. We needed assistance working the Charge Point EV charger and he resolved our problem.

Very friendly and helpful, was able to make my - SKKYYLEADER1

Very friendly and helpful, was able to make my appointment at the last minute, I was very thankful.

Steven Martin pull me out down of the service Department. - Latrice Cobbs

Steven Martin pull me out down of the service Department. He Was Able To Get Me and My Boys Into A Brand New 2024 Vehicle With No Money Down, With the BEST WARRANTY AND DEALS. He Is Truly Hands Down A God Send!! HIGHLY RECOMMENDED!!

Brought car in for routine service and my service advisor - rmb0202

Brought car in for routine service and my service advisor was extremely professional and vehicle was returned to me within the time promised. Service advisor kept me appraised of the progress made and checked to see if I needed anything while I waited for the vehicle. Extremely pleasant experience.

I own a new 2024 Seltos, bought at another Kia dealer. - jeffrey.gvsc

I own a new 2024 Seltos, bought at another Kia dealer. within 800 miles I picked up a nail and a tire went flat. For me this was an emergency, because I was taking a trip and did not want to run the highway on the spare. It was late in the work day, but Pedro Mata, understood my circumstance and allowed me to bring my car in for tire repair / replacement. I was really surprised at how "out-of-the-way" accommodating Pedro was. I am deeply grateful for that kind if service to a Kia owner who bought from a competitor. Pedro's excellent service and spirit toward me has won Berwyn Kia a new customer. Thank you Pedro.

Recently my son and I each purchased our vehicles from - ekiley67

Recently my son and I each purchased our vehicles from your dealership. About 14 days after my son purchased his (first) car, it started to have significant issues while we were running errands on a Saturday. We immediately called and drove straight to your location. Honestly, I was angry and felt awful for my son, that saved and put down $ 12K of his own money. That day, we worked with Ishmael in the service department, Larry Sweiss (Used Car Sales Manager) and Nick Garcia our Salesman. Had to leave the car for a few days to be inspected. The next few days waiting for an answer was rough. But then, you guys came through!! Spoke with Larry Sweiss, and it turned out that the fuel pump had failed and there was a recall on the air conditioner condenser. He took care of everything. The customer service that I received, from beginning to end was a true “Home Run”. It was a collective victory thanks to Ishmael, Nick, and Larry. “Real customer service” isn’t just placating the customer in the moment and then dropping the ball before the finish line…It is “following through until the end”….You guys did that, and I cannot express how much that meant to my family and I. We have purchased two beautiful vehicles from Nick Garcia, and I am sure they won’t be the last. Will be sure to refer friends and family to Nick at Kia International Orland. Your Forever Customer, Beth Kiley.

I have bought 2 cars from this dealership. Ferris was a... - CINDYKEHDER

I have bought 2 cars from this dealership. Ferris was a top rated Salesman and even got my car insurance down so I can make the monthly payment. Cody Hamel, in the Finance, was a wonderful communicator and my car was paid off within 4 weeks for my trade in. My second car purchase was a used car. Dave and Joe from the Service Department made sure my car was in safe condition and went over and beyond taking care of me. I worked in Customer Service for 32 years and I give them a A+ rating. I will buy everycar from this dealership. Thank you, Cindy

Steve replaced the starter on my Lexus in the driveway. - Rod

Steve replaced the starter on my Lexus in the driveway. He did an excellent job and answered all of my questions.

Service team was excellent! - bejster23

Service team was excellent! Great communication and quick turnaround to get me back on the road.

It is a pleasure to be served by Daniel Magana, he helped - Jordan

It is a pleasure to be served by Daniel Magana, he helped me with the purchase of my car and with required maintenance.

Do not trust this place! - domrabe

Do not trust this place! I was told 24-48 hours for vehicle inspection and they held my car for over 5 days! Its on recording of them guaranteeing by a certain date. Tried to contact multiple times and got no response. This place is very unprofessional.

Es el peor diller Kia napleton llevo más de 50 días. - Angel Ort

Es el peor diller Kia napleton llevo más de 50 días. Sin mi carro porque no consigue la pieza es un carro nuevo es un Kia sorento 2024 , el personal luis es el peor estuve solicitando el Servicio. Me dijo tardará una semana dos semana después dice esto escaló Se va. A hacer cargo Kia. Después ya ni me contestaban. Tengo las pruebas. Y así me han tenido como pendejo. Y la Última vez me dice que con él no tengo que hablar. Yo le metí a los de Telemundo y voy anterior abogados. Es un carro nuevo pago 943,50 aparte compré dos carros más ahí y de los otro el Kia forte también problema de senador. D ela guía derecha. No compren en este diller. Para cuando quieren vender ay si llaman contestan las llamada pero para corregir un problema d e fábrica. Ya no contesta. Tengo Que ir e estado pagando Aseguranza sin usar el Carro full cover. Pagando car Wash pagando Uber para movilizarme a mi Trabajo porque porque no están capacitado en reparar un problema de fábrica.

I loved my experience at the dealership. - Marijapanic

I loved my experience at the dealership. They are always super helpful and explained everything I didn't know to detail

I needed service on my 2015 Kia Optima LX for an engine - MBM

I needed service on my 2015 Kia Optima LX for an engine fail and wrote a message online on a Sunday. SCOTT got back to me right away on Sunday and communicated with their Service team. On the Service team, AKEEM, was awesome! He listened to my concerns, gave me timely updates and arranged a rental for me paid by KIA while my car is being fixed. Great teamwork and very friendly and professional! You made a very difficult situation a lot easier by your patience and prompt attention. Thank you!

Paige Weinhaus Is the Best Service Adviser I have ever - Cindee & Gideon & Gavri'el

Paige Weinhaus Is the Best Service Adviser I have ever met and Jacob was an excellent Mechanic!! I have had many cars! From Corvettes to Cadillacs and the service was not good! My NUMBER 1 concern is the SERVICE DEPT If the dealership doesn't have a good Service Dept thats a big concern! I was extremely pleased with the Service I have been getting at Auffenberg Kia in Shilo Paige and Jacob were very thorough and explained things in detail as well as making sure that I was very satisfied with the service! This is what makes me come back to purchase another vehicle Not to mention how much my Service Dog loved all the loving attention!! C Grimes

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.