Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Dealers, sign in to see your Dealer Panel.
Prompt and friendly service. I got a free car wash too.... - UNOFAM
Prompt and friendly service. I got a free car wash too.
X x x x x x x x d x x x d d
Top Reviewed Service Specialists At This Dealership
I would recommend Patrick to all of my friends! Service... - gen
I would recommend Patrick to all of my friends! Service is amazing and the staff at Patrick are nothing but wonderful and very helpful. Never have I experienced a bad visit to Patrick.
Wonderful service! - madmax
Amanda was awesome! Great service - explained everything very well and gave me options to help me make an informed decision. She was extremely friendly. And, she was running all over the place taking care of business - a great employee!!
Kayla Allen was incredibly helpful, thorough,... - Lee Kane
Kayla Allen was incredibly helpful, thorough, professional and unbelievably pleasant and proactive! She helped me get a vehicle examined for purchase consideration, and I could not be happier with her service and her warm and helpful style.
Thank you to Cityside Subaru for always making things so... - Molly
Thank you to Cityside Subaru for always making things so quick and easy! Couldn’t ask for better service, or kinder help from their staff.
I bought my first Subaru from Steve Lewis just over a... - chet_tidlund
I bought my first Subaru from Steve Lewis just over a year ago and from day one, the staff has been so friendly and laid back. No pressure, just straight up friendly advice. I have brought my Forester to them for all my service needs and I have found Jesse and the staff to be very open and honest about what needs to be done. I trust them completely to do only what is needed which keeps me coming back. For me this is worth every penny, to know that my car is taken care of correctly and honestly. This my first Subaru, but when it is time to trade it in, I will definitely be going with Steve Lewis again. Thanks, Chet :)
Express Service Advisor
Great customer service everytime - pathfinderpaull
Had issue with 2018 outback failed to start on couple of occasions had to jump start called service department and made appointment to bring in for battery health test , told they were busy but will fit me in ,much thanks to Penny Merritt and the service team I was on my way home within the hour with new battery installed, the metrowest service department always are courteous and helpful on every visit, I highly recommend the sales & service of MetroWest Subaru.
Great experience! Love our new Subaru! Austin, Vinny and... - ScottMan
Great experience! Love our new Subaru! Austin, Vinny and Fozi were great to work with! No complaints on our end!!! Thank you again for your help!
Great service, unlike at Premier Mazda - bakes5669
Great service from Prime Subaru. They gave us a loaner and knocked 20% off the bill, even though we didn't buy our car there. After having a terrible experience with Premier Mazda (where we have bought a car and had it serviced for years - until today), it was great to deal with these professionals who care about customer service.
maintenance service at 18000 miles - Rick
Great service, easy to make an online appointment. the job was done thoroughly and on time, fast friendly service and a nice cup of coffee too.
The service provided was great. The staff was very... - Subbierules
The service provided was great. The staff was very friendly and personable. Explained what needed to be done and what could wait. Short wait time so I was in an out with no issues.
Everyone there made the car buying process so easy, and... - Lauren
Everyone there made the car buying process so easy, and Alex took really good care of me so I know I made the right choice!
Professional, Considerate, Knowledgeable, Fair - Elle
I have found the Sales and the Service staffs at Planet Subaru in Hanover, MA to be knowledgeable, fair, helpful, and considerate. Whenever I bring my Forester in for regular maintenance, I am treated with courtesy, respect and appreciation. All work is explained carefully and completed efficienly. My SUV comes outrunning well and looking new after a car wash.
I recently purchased a used subaru outback from haddad... - rgrsroost
I recently purchased a used subaru outback from haddad subaru. Brandon giourx found me my car before it even hit the lot. I am very happy with it. Brandon is very knowledgeable, polite and a pleasure to work with. I would recommend him to anyone wanting to puchase a new or used vehicle.
Quick & Easy - jennifer.gorman
Went in today for my oil change/tire rotation appointment and Jake met me right away, got me in & set my car up for service and when I asked about adding on a detail, was able to set me up with the right type of detail service for me for the day. Went home and he called me almost 2 1/12 hours later letting me know it was ready to go. Picking up my car was super easy and quick even though I spent almost half an hour having a laugh with him and the service manager, wish I got his name. First time there & definitely not my last :)
Peter Oneill, provided great customer service - AMcK
Peter Oneill ,Service Manager, helped me with an unexpected problem once I got my recently purchased 2017 Subaru Outback home. On the phone, I was stressed and Peter was understanding, patient, and helpful in offering a solution that minimized the hassle and burden to me in getting the problem resolved. He facilitated the scheduling of an appointment for service, greeted me warmly when I arrived, over saw that the job was completed, and came to say goodbye making sure I was satisfied, He followed up with everything he said he was going to do and more. He was gracious, personable, and professional. Thank you so very much Peter.
They LOST my car records! - MackeyKay
So back in 2013, bought a car with them. Initially awful experience but management changed. So I continued to come here whenever my car had issues or anything recall related. 3 months ago (2019) my car's alarm stopped working so I dropped by and explained the problem. Can you you believe they pushed me to get a full diagnostic because they had zero records of my car. So I would need to pay the the full $120 or so first since it had never been there before. Or so I was told. There were no records that I even got the car from them. Yet, I still get advertisements from them to trade my Subaru in towards a new one. They were insistent that only way to even try to determine the cause for the alarm not working was to diagnose the whole system electronically. In the end, I declined and went someplace else where they popped the hood and found the problem immediately. Just to look at it and not even woek on it. Quirk wouldn't even look under the hood unless I paid for the diagnostic test and didn't even have my VIN number in their records. After I'd been there 4 times over a nearly 6 year period including 2 recall checks. How could my car be a new vehicle to their records? Quirk only cares about taking your money and not about actual service. I had flashbacks of the debacle of when I purchased the car and they couldn't get the car fax report. Why is a simple service stop so complicated when I have been there several times before? Terrible service. Will never go back.
I was looking for a 2nd Subaru after passing down my... - Patricia
I was looking for a 2nd Subaru after passing down my Forester to my son. I wanted something a little smaller so I was looked at the Impreza, although there is plenty of room in this car!
Jim was great to work with, really understanding my needs for safety especially with newly licensed teens driving. He was able to handle everything from start to finish with utmost professionalism and knowledge.
Everything was accomplished over the phone/email and and when I showed up to pick up my new car, we were able to handle the last of the paperwork outside quickly and efficiently.
Eliman J. I saw a 2009 honda... - eli
I saw a 2009 honda accord at Patriot Subaru and when I made any inquiry about the vehicle I was told that it's available. I decided to go there and Pat Kelly happened to be my sales man. Pat did an excellent job to make sure that I get the car. He answered all my questions and take care of all the things I asked for. I would recommend Pat to anyone I know who is looking to buy a vehicle. Thank you so much Pat Kelly and also Dave the finance guy for doing a great job for me.
Purchased a vehicle 3 years ago with a warranty that was... - davidcly
Purchased a vehicle 3 years ago with a warranty that was pro-rateable when cancelled. Warranty performed well to standard, but once I sold the car and am attempting to cancel via Bertera, communication has been less than subpar. Completely dissatisfied with them and regretting my decision after all these years. I expected more from them. Sales department did well from my recollection.
On 1/3/08, my ‘05 VW Passat had a burning smell and began... - sherri_m
On 1/3/08, my ‘05 VW Passat had a burning smell and began to smoke from the rear. I had it towed to Barry VW. Service Manager Carl Evans had me sign a form to have the car diagnosed and arranged a courtesy ride to Enterprise car rental. The next day, Carl called with the results of the diagnosis: $1700 and 4-5 days, as the car needed “a new turbo line and turbo charger,” coming to $970 in parts and $670 in labor. I asked him to be more specific about the parts, to break it down by item. He said the $970 included the turbo line, charger and any necessary gaskets. I requested a written estimate. He said it’s not written down; he could just tell me over the phone. I said I wanted to stop by and pick up a written estimate; he said they don’t write them down. A $1700 repair, plus accruing rental car costs, put me in a financial crisis. I called Carl and asked if Barry would do any financing or payment arrangements for a repair that costly. He said no, but to try VW credit. I applied online at VWcredit.com in an attempt to get enough money to cover the repair bill. I considered not fixing the car and trading it in at the dealership there for an older car for my daughter in college. I asked friends and family for help. I sweated it out. Meanwhile, I had the car towed to another garage for a second opinion. As I paid the $100 diagnosis charge at Barry to get the key back, Carl told me again, “It needs a new turbo. Let me know if you decide to get it fixed.” The second opinion at Village Garage was radically different, resulting in a $147, hour-long repair. The diagnosis was a plugged breather screen. The mechanic cleared the screen and replaced the air filter and the problem was solved. This was nearly $1600 less than the repairs needed as stated by Barry VW. As a result of Barry’s fraudulent diagnosis, I incurred over $500 in car rental expenses, missed two days of work, tried to secure a credit line to cover the high repair cost, and had a week of extreme duress handling all this. When presented with the opportunity to take responsibility for the situation and make it right, Barry’s “powers that be” would consent to only one thing: refunding the $100 diagnosis fee.
I have been taking my IS250 to Lexus of Watertown for a... - ladamek
I have been taking my IS250 to Lexus of Watertown for a while and then I switched just for minor tune up to Ishkan's Bazarian Motors thanks to my friend's recommendation, who is a car enthusiast. Since then, I never took my car to Lexus of Watertown again. Now, I pay between 50 to 70 percent less than I was paying at my dealership and get the same (or even better) service - the only thing I miss is the nice coffee machine and leather seats:)
I love my experience at this little shop - first, I knew I am not being screwed, second, I was getting superb service and third, my service finally got more personal. Ishkan is really friendly, trying to always help out anyway possible. Once, I had two flat tires after going over a huge stone on I-85 north at night and just towed my car to his place and left him voice-mail on his phone that night. I knew my car was all set, hassles free - and yes it was! He called me the next day and found really good replacements for the tires. I could never get this kind of service from my Lexus dealership. Although, I moved from Waltham to Wellesley, I still go to service my car here. I LOVE THIS PLACE!
I WENT TO ELITE AUTO SALES IN ABINGTON,MA ON 8/15/08 TO... - RECONSIDER
I WENT TO ELITE AUTO SALES IN ABINGTON,MA ON 8/15/08 TO SIGN OFF ON SOME PAPERWORK ON A MATTER THAT WAS ALREADY SETTLED WITH THE OWNER. WHEN I WENT IN I WAS TREATED WITH THE UTMOST DISRESPECT. THE SALESMAN THERE PROCEEDED TO SWEAR AND USE VERY STRONG VULGER LANGUAGE TOWARDS ME IN FRONT OF MY YOUNG DAUGHTER. I AM A MARRIED MOTHER OF THREE AND I HAVE NEVER BEEN SPOKEN TO LIKE THAT IN MY LIFE. IF THESE ARE THE KIND OF EMPLOYEES THAT ELITE AUTO EMPLOYS THAT SAYS A LOT ABOUT THEM. I WOULD STRONGLY RECONSIDER GOING ELSEWHERE.
Great Experience at Haddad - lahk
Jimi was wonderful to work with. I was leasing a car for the first time instead of buying one and he was thorough and patient with guiding me through the process and making me comfortable with my choice. I was not there for service; I was there to lease a new car.
Therefore , the rest of this page of the evaluation is meaningless.
North End Subaru