785 Michigan Used Car Dealers

Sat 8/23 traveling from CVG to Grand Haven; front Right - South Pole

Sat 8/23 traveling from CVG to Grand Haven; front Right wheel blowout on I96 @ 75MPH. Road service changed to spare (UGH!); drove @ <50mph last 130mi to Grand Haven (lived @lake for '77 - '85). Monday 8/25 to Muskegon MI AUDI. Met ZACH. Somebody from somewhere smiled on us. What a pleasure dealing with a young man possessing traits performing customer service the way it's taught but sadly more than not rarely experienced. I speak from 50 years of small to large corporate responsibility both U.S. and dealing with European, Asiatic and African personnel in similar companies. Zach quickly procured similar tires, correctly interchanged locations and mounted, checking for potential problems (wheel bearings, rim condition), keeping us informed of progress and promptly notified completion. Our visit/vacation could now continue unhindered. I know US AUDI (Virginia) keeps track of its various locations regarding business practices, including by visits (Have had various Audi experiences, as well as Porsche and GM/Ford due to cars owned and currently possess). I shall presume both Audi Muskegon as well as Audi US know how fortunate they are to have Zach presenting the "Audi" face to/with customers. IF NOT, THEY HAD BETTER LEARN RAPIDLY, lest competitive businesses grab him for their benefit!

The dealership had a great selection of new and used - msshamane

The dealership had a great selection of new and used cars. I found exactly what I was looking for.

Rofeal was terrific. - Eunik223

Rofeal was terrific. He took the time to make sure that I was comfortable with the brand new car I purchased instead of just trying to get me in and out. Best finance manager ever. Met all my needs. Thankyou.

Very detailed young man he was very knowledgeable and - kb.graham810

Very detailed young man he was very knowledgeable and attentive during my visit car shopping

Great friendly staff always willing to help. - brianjcran

Great friendly staff always willing to help. Fantastic place to purchase and new or used vehicle

Would highly recommend this dealership. - cmclaughlin64

Would highly recommend this dealership. Nick Sierra was wonderful to work with on purchase of my latest lease.

Carrie was great! - trentschmitz25

Carrie was great! Made the car buying process super easy. Explained everything and was very transparent throughout the process.

Kristopher Daly did a fantastic job for me on October - myhelusha

Kristopher Daly did a fantastic job for me on October 14th when I had to return my car because the lease was up. He went above and beyond to make the transaction easy and was very friendly and helpful. It wasn't easy for me to give up driving but at my age I knew it was time to stop. I truly appreciate his friendliness and help in getting the transaction done. He is a wonderful employee and I will refer him if I know of anyone needing a new vehicle. Thanks again, Kris!!!

Good service , walk u though it What explained it to - babejr4

Good service , walk u though it What explained it to what it cost how many days

Very nice personnel, quick service, keep me posted as to - LB

Very nice personnel, quick service, keep me posted as to status of repairs and fixed with what was exactly wrong with the car.

Very thorough and prompt service, as always! - joeryan07

Very thorough and prompt service, as always! Service rep took time to review the report in detail and provided trend information for the one characteristic showing deterioration.

Great place to buy a vehicle. - bigguy53

Great place to buy a vehicle. Peggy Gratton is great. Very clean showroom and service department.

Evan was fantastic, totally helped me out. - Jay

Evan was fantastic, totally helped me out. It was an exceptionally clean vehicle, great purchase.

Very clean quite dearalship all we’re very helpful in - JEFFSBRINK

Very clean quite dearalship all we’re very helpful in giving us information about vehicles they had or could order

Everyone was helpful and professional and the cars are - lucyloufour

Everyone was helpful and professional and the cars are great. I couldn't be more pleased. They've followed up well too.

I looked at cars everyday for almost two weeks straight - Emilygtowsley

I looked at cars everyday for almost two weeks straight before contacting suburban ford. Until I spoke to Joe Cilluffo, everyone everywhere else felt very dishonest and rushed. He was extremely high energy getting things done but also calm and collective not pushy. He worked hard to help get me and my three small children into a great vehicle even on his off days. Everyone was super professional and polite. Unrelated but coffee machine was top-tier too.

I received an excellent car maintenance service from the - elena

I received an excellent car maintenance service from the Service Manager Mr. Damon Douglas, who was very attentive to my needs.

My salesman Chris was awesome. - Cierra Smith

My salesman Chris was awesome. He was very patient and knowledgeable. He walked me through all of my options and made sure I got the best deal possible.

Kara and Crestview Cadillac are the best sales team in - Kim83

Kara and Crestview Cadillac are the best sales team in town! I would highly recommend them whether buying or leasing a car.

My salesman is absolutely the best. - NINATHART

My salesman is absolutely the best. Everytime I need a vehicle or have an issue, he comes through 100%. Thank you for employing only the best! 🙌🏻

Always a pleasure to sit down with James Quinn and get - tsipes8339

Always a pleasure to sit down with James Quinn and get the best deal in town. James introduced me to an EV Blazer. Best vehicle I’ve driven in some time. Thanks for the great service.

I received great service. - Erimasaxton

I received great service. Tired had a nail in it changed tire in 45 minutes.

We were helped by Karyssa, one of the most knowledgeable - Shmarkey88

We were helped by Karyssa, one of the most knowledgeable car people i’ve ever met, She knows her product !! Her follow up , concern and help, awesome !

I leased my new chevy trax in july and came in for my - dennis

I leased my new chevy trax in july and came in for my first free oil change. I am not one for reviews but I have to share my story. I was hesitant on leasing and I always purchasew my cars. scott was very patient with me while I test drove multiple vehicles and he went over my payment options which I liked. where my faith was restored in dealerships was when I sat down with the finance director julia, she took her time answering all of my many questions with a smile and really made me feel comfprtable with my new lease. i knew what to expect at the end and she went over options that i didnt even know were available for a lease. she explained everything with great detail, even I understood what was going on. i really recommend vic canver in fenton. ask for julia and scott!

Amazing expierence was super easy painless no pressure - josh_flack

Amazing expierence was super easy painless no pressure and I got exactly what I wanted . They over delivered

Vehicle stranded in the area, they communicated - Jeff.hines6

Vehicle stranded in the area, they communicated thoroughly all the way to delivery of the vehicle once fixed, can’t say enough, thank you!

Seven years ago, I bought a certified pre-owned vehicle - kabarnes525

Seven years ago, I bought a certified pre-owned vehicle through Michael Bates Chevrolet and had a good experience. So when my son and daughter-in-law recently leased a Silverado through Martin L., I decided it might be time for my daughter and me to look at something new as well. We weren’t exactly sure what we wanted-new, used, or maybe even a lease, since she’d be the primary driver and I eventually would be in a few years. Martin took the time to talk everything through and really helped guide us toward the best option. He genuinely seems to care about finding the right fit, not just making a sale. It wasn’t the fastest or easiest sale, but Martin’s patience and professionalism made all the difference. In the end we drove off in a lease 2025 Trax RS. If you are looking for someone who listens, cares, and sticks with you through the process, ask for Martin!

Was referred to Andy from a friend. - Amylynw

Was referred to Andy from a friend. Super nice, professional guy. Was able to find me exactly what I wanted within my payment range. Smooth easy process too!

Thank you, Tatiana, for making the process of buying a - MMB

Thank you, Tatiana, for making the process of buying a new-used car QUICK and easy.

We worked with Nate Webber. - barnard.karen

We worked with Nate Webber. He was very nice and kept good communication with us. Will definitely recommend him to our friends and family.