Unmatched patience and excellence! - SamanthaV
Unmatched patience and excellence! As my lease was coming to an end from another Subaru dealer, Subaru of Morristown took over 4 hours to help me make the best decision for me - with 0 pressure of feeling rushed. They let me ask questions, try different numbers and quotes, and gave me the option to stay til I needed or come back when I felt better. In my past dealer experiences I always felt like I was being forced a car, where here they kept checking in to see how I was feeling and making sure I didn't have buyers remorse.
Jen Dugan was incredibly knowledgable, helping to figure out my wants and needs to find the right car. I came in split between leasing an Impreza, Crosstrek, or Forester - we looked at 6 different cars, reviewed 4 different lease options, and when I still was feeling uneasy about what to do, let me go back to square one. I walked in thinking I couldn't afford to buy right now, and walked out with owning a car I never thought was an option - my dream car. Even as I sat there debating buy v lease, Jen gave me pros and cons on each - she didn't make me feel pressured to buy something just because it would help her close a deal or make a quota. She wanted me to feel safe, happy, and confident in my decision. After I finished, Jen came out in the rain to help walk through every button of the car -- despite having a Forester for 3 years I hadn't known half of the things I could do!
If you're looking for a Subaru dealer, stop by and have a conversation here. And if Jen's available - ask for her!
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