Amazing!!!!! - Tazz14
Charles Cohen made my experience seamless......he was extreamly knowledgeable, professional, and so very kind. He knew exactly what I wanted and had me in a 2019 Mercedes convertible in record time. I'm so very pleased with my new vehicle . Thank you again Charles!!!!!! I 'll be back to see you when my lease is up!!........
Top Reviewed Specialists At This Dealership
Pre Owned Sales Consultant
Best Experience Hands Down - kmccabe
Valentine was extremely personable and enjoyable to work with. Valentine dedicated numerous hours working with me helping me find the ideal fit for my needs and budget. He stayed trued to his numbers and I am confident working with Valentine allowed me to receive truly the best deal possible. The car was pristine on delivery and I could not be happier! Thank you to Matt who also took his time to show me the ins-and-outs of all the luxury and sport feature on my vehicle. I am extremely pleased with my experience. Mercedes-Benz of Smithtown has a great team working to make customers as happy as I am and they can definitely count on my business in the future. Super professional and so welcoming. Thank you to all. 5 Stars Hands Down.
Sales and Leasing Consultant
Very professional and customer oriented - MARRON612
In all aspects, the Service Center provides what a customer is looking for.....from a service perspective as well as the physical plant. Particularly with the ease to obtain an appointment.
Best service - ARUSZNICA
Perfectly place for shoping
Everything is quicki settled
I recommend this place
Very professional service
No time 8s wasted
I did everything in one day
Wonderful experience - JulianaO
My husband and I were looking for a GLA. When we could not find what we wanted in a 2018 model, we ordered a 2019. Alan kept us up-to-date about the progress in the manufacture and delivery of our car. When our car finally arrived it was perfect. The whole experience could not have been easier or more pleasant. Alan was extremely patient and helpful during the entire process. We have already recommended Alan to our friends.
Impeccable Service and Stress-Fee Shopping Experience - JRSchneider86
There is not another Mercedes dealership that I would recommend over White Plains. I have recently took on my third lease with Mercedes of White Plains, and each experience is better than the last. Their level of professionalism, patience, overall knowledge of all Mercedes models, and eagerness to work above and beyond for each customer is undeniable. Both Nicholas and Ardit were an absolute pleasure to work with. I highly recommend that any new customer recommend Ardit when deciding to shop for a Mercedes Benz!
Great - showers209
George has been my salesperson from day one. The very first time I visited the dealership I said out loud, I could never own a Mercedes-Benz George over heard me make that statement and said Yes I can and he made that dream come true. Thank George
Sales Representative, Master Certified
General Sales Manager
Thanks for good service. - bajtus
Thank you Marian for your help.
Service at this dealership was good,professional and on time!
This was not my first time using Mercedes Benz of Brooklyn to service my car.
Excellent customer service - Brobinson367
My 2015 Cla was giving me some problems. It wasn’t corrected on the first visit. Thankfully Maria got me a loaner. She keep me abreast of what was happening throughout the entire process. She also recommended extensive testing to make sure the problem was corrected before the vehicle was returned to me. Nothing is perfect but I can say the way my issues were handle were the closest thing to perfection. Maria and David thank again
top-notch experience again - TaraB
We tried to make an appointment with Patricia von Karkoch who helped us with our first purchase but due to my husband’s limited availability we decided to go with first available person after a few failed attempts. We were 20 minutes late for the appointment with Greg Gazzola because of traffic but he greeted us with a warm smile. Greg was very nice to our five year old son and very knowledgeable and easy to work with. We came in thinking we were going to go with the newer version of what we had, the GLE SUV. Our son was checking out the GLE coupe in the show room which drew my husband’s attention to it and Greg immediately unlocked the car so we could see the inside even though we were “decided” on the SUV and it was late. He stayed an hour after the dealership was closed to help us. He even pulled out the same version of our car so we could see it. He suggested alternative options that we didn’t think about and would have went with if we got the SUV. Patricia helped us close the loop on paperwork on the day Greg was off. She greeted us when we arrived to pick up the car because Greg was wrapping up with another client. She is a class act! It was a pleasure to work with Greg and he gave us every confidence that he would do the right thing for us as the customer. He followed up the day after to make sure we were happy with the new ride. Thanks Greg for making this whole experience a great one.
New Car Sales Consultant
kind people to work with you - WILL4411M
Excellent service, very Professional people to work with you, kind and try to work with the needs of the customer I will be glade to recommend SILVER STAR MOTORS
A WONDERFUL EXPERIENCE WITH ADRIA NESTRO - david louis 2
I had no hesitation going back to Adria to lease my 7th car from her for my wife. When I told Adria what the car I was interested in, she contacted me within 1 week with a perfect match for what I was looking for. To make matters even better, the price was fantastic. Equally important, every time I called her my call was returned. Finally, when it came time to surprise my wife, Adria played along up to the very last second, enhancing the entire experience beyond a simple transaction for a car. I recommend Mercedes Benz of Goldens Bridge because of Adria Nestro. Get your next car from her!
Best Dealership and experience! - KK123
If you are looking for great customer experience, look no further! Mercedes Benz of Nanuet is the place to go to! Their professionalism and friendly staff makes the environment so much comfortable! My sales rep, James Fede, especially, helped make my car buying experience easy and smooth with his great personality!
Leasing 2018 Demo GLC 300 with Robert and Gary was a breeze - Robert & Wendy Dorf
Robert and Gary (with some input from Sal) took every step possible to making our leasing experience glitch free, from negotiating the terms of the lease to educating us about the car, our first Mercedes. Robert and Alberto took addtional time to assure our satifisfaction with a minor dent repair and Robert texted me on more than a few occasions to be certain that we were totally satisfied with the vehicle and service (which we are). We are delighted with the car and their attention to detail. Robert & Wendy Dorf
New owner of a E300 4matic - BettyBoop123
Everyone was professional and courtesy. They went above and beyond. I will highly recommend this dealership. I’m so happy with my new car. Thanks again
Sales Experience - Happy CLA customer
Went and looked to lease a new car last week and worked with Paul. He helped us find the right car and gave us a nice demonstration. Simple process and picked the car up the the other night. Happy with the car and experience. Thanks Keeler
Helpful - MM315
Frank in the body shop are willing work something out . I think that is a positive way of dealing with things. lets see how every thing goes.
They will rip you off and lie to you beware! - AnthonyAllee
They ripped me off on a repair they have tons of hidden very unreasonable chargea they qoted 1 price then it doubled at the end do not trust these techs they are scammers and progressive insurance agreed with me on this do not trust them and if the repair shop is this bad i cant imagine the car sales are any better!
Outstanding dealership, would recommend to EVERYONE - Shadd
I spent several weeks looking around for a newer low mileage (less than 10,000 mile) Cadillac CTS-V coupe in black with a manual transmission. After reviewing all the normal sites such as autotrader.com and cars.com. I found that Mercedes-Benz of Rochester, NY had the exact car that I was looking for. After talking with Bob several times over the phone, he made me feel at ease and it would be a smooth transition. So I preceded to drive the well over 600 miles from Ft. Bragg(yes I am a U.S. Army Soldier) to Rochester, NY. I was greeted at the door by Bob, who unfortunately had a family emergency, and was redirected to Rene. I could not speak higher of this dealership and the sales team that helped me (Bob Corset and Rene Isidore) as well as the sales manger, Matthew Koplin. The vehicle that I was purchasing had a minor issue. (a sensor went bad upon delivery), and I truly believe that this dealership could not have handled this more professionally, and definitely put my mind at ease about the several hundred mile drive. Anyone that is considering purchasing a new Mercedes or used car regardless of where you are in the U.S., should look no farther than this dealership. It is beyond the shadow of a doubt, worth the drive.
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