MB of WP - JAF123

Three MBs so far, looking to purchase my 4th but only from Bobby Ayo at MB of WP. The sales and service department are professional, knowledgeable, and friendly. Great experience. Jose Castillo and Klaus Jarmatz are master technicians.

Wonderful - TRACY.WANG

Fast meeting upon arrival, and really good customer service! Rob Carlson resolved all my problem and prepare all paper before I arrive, really quick service!

Replace battery - Nofoul

Satisfied with work. Took a little longer than I expected but was completed within 2 hrs. This was my 2nd visit. Was told to come in last week and then was told they were back ordered.

Triple Great - Min

Great service, great people interaction, and great deal!!! This salesman is always friendly towards the customers, and has high etiquette. Not only he is trying his best to give us the best offers, he also gives out great advices. He is definitely trustworthy.

Excellent Lease Experience - KathleenFio

Alan Stricoff spent a great deal of time working with us to make sure we got the exact vehicle that we wanted! We are so happy with our new GLA! I would highly recommend Alan Stricoff to anyone looking to buy or lease a Mercedes!

Great Deal - Jordan G

I needed to turn in my current lease and needed a new car. George Glier got me into a 2018 model at a great price. I highly recommend this dealership, and ask for George Glier.

Fast and excellent service - carguy

Took care of the problem in record time. Very professional and courteous. Anthony is very professional and tries to help as fast as possible. Sky returned my car when it was scheduled.

Terrific - Lorip

Terrific in every way very accommodating very helpful very knowledgeable. Informative Not pushy. Genuinely nice respectful. All about the client. Wonderful customer service !! Can’t say enough about mike telep and joe lasagna

Mr Louis Shapiro is the most welcoming person I ever met - Anthony gls450

Walking in to the dealership was very intimidating after meeting Mr shapiro it all went away he was very gracious with us ,he is a constant professional he keep us in from at all times . My self and my family are very grateful for the way mr Shapiro treat us through out the entire process . I look forward to working with Mr Shapiro in the future . Thank all it was a great experience .

A thoroughly enjoyable experience! - green307

It was a pleasure dealing with James Fede and Rene Garcia in the sales department at M-B of Nanuet. Leasing my new C Class 300 was quick, painless and best of all I am confident that I got a really great deal. This dealership came highly recommended by a few friends and I can see why. No pressure, no nonsense... just a straightforward approach to getting the right vehicle at the right price for my needs. I am confident that this is the beginning of a long term relationship with these folks.

Best experience!!! - Ralph01

I have purchased many vehicles over the years. My disappointment is with the lack of transparency from other dealers. This place made the big difference, the Sales Manager (Kelly Delarosa) was very professional and respectful of my time. Transparency was not an issue. I would certainly recommend this place. People should visit and see for themselves.

Looks like New!! - Tammy 524

My salesman Allen was very patient and knowledgeable and I had a very nice buying experience with this dealership he explained how to use everything in the car and he wasn't pushy at all

Can’t even make a key and were unresponsive - Hpags

Lost key to our car. Brought VIN # for new key to be made. Key didn’t work. Brought original key and car. They were going to overnight key to have duplicate made. Kept calling today about time frame. No callbacks from anyone. Thankfully, this afternoon found 2nd key. They hadn’t even sent out original key yet (24hrs) we picked key up. Lots of excuses and lies. Will NEVER use this dealership again. They did refund cost of key that didn’t work

Sales Experience - Happy CLA customer

Went and looked to lease a new car last week and worked with Paul. He helped us find the right car and gave us a nice demonstration. Simple process and picked the car up the the other night. Happy with the car and experience. Thanks Keeler

They will rip you off and lie to you beware! - AnthonyAllee

They ripped me off on a repair they have tons of hidden very unreasonable chargea they qoted 1 price then it doubled at the end do not trust these techs they are scammers and progressive insurance agreed with me on this do not trust them and if the repair shop is this bad i cant imagine the car sales are any better!

SCAMMING SENIOR CITIZENS - Shopper

This business charged my mother - 78 years old and drives only a couple of thousand miles per year - $2500 for new tires and spark plugs. I tried to submit the survey with zero stars, but I could not submit without selecting one star. They do not deserve a single star. ZERO STARS. Do not get service here.

Outstanding dealership, would recommend to EVERYONE - Shadd

I spent several weeks looking around for a newer low mileage (less than 10,000 mile) Cadillac CTS-V coupe in black with a manual transmission. After reviewing all the normal sites such as autotrader.com and cars.com. I found that Mercedes-Benz of Rochester, NY had the exact car that I was looking for. After talking with Bob several times over the phone, he made me feel at ease and it would be a smooth transition. So I preceded to drive the well over 600 miles from Ft. Bragg(yes I am a U.S. Army Soldier) to Rochester, NY. I was greeted at the door by Bob, who unfortunately had a family emergency, and was redirected to Rene. I could not speak higher of this dealership and the sales team that helped me (Bob Corset and Rene Isidore) as well as the sales manger, Matthew Koplin. The vehicle that I was purchasing had a minor issue. (a sensor went bad upon delivery), and I truly believe that this dealership could not have handled this more professionally, and definitely put my mind at ease about the several hundred mile drive. Anyone that is considering purchasing a new Mercedes or used car regardless of where you are in the U.S., should look no farther than this dealership. It is beyond the shadow of a doubt, worth the drive.