Mr. Cooper was very attentive and an excellent listener. - IGIGISPEAKS
Mr. Cooper was very attentive and an excellent listener. He asked good questions about my lifestyle then related the benefits of the Hybrid to my sepcifics. He allowed me to ask everything I wanted to know since I didn't know anything about a hybrid, and I took up a lot of his time, yet he never seemed rushed. He didn't rush me: didn't hand me keys and wave "there you go, have fun!" We sat in the car for quite sometime in the carport while we reviewed the elements of driving a hybrid. This is actually my third Subaru, and though many things seemed familiar, there were enough differences that the extra attention was worth it for my comfort. Mr. Cooper followed up with me the same evening, the next day, and again today, about a week after my purchase. Who does that?? I'm very pleased with Mr. Cooper's customer interaction and the dealership services at 5-Star Subaru Grapevine.//vlr
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