109 Virginia Ford Service Centers

Professional And courteous . - HAYWOOD642

Professional And courteous . The mechanics are top notch and honest. Good attitude and atmosphere. Thanks?

Professional environment willing to help and listen to - rdinges16

Professional environment willing to help and listen to what you're trying to explain to About your problem and find solutions Thanks Luray Marlow

Bodwitch Ford has been great to me and helpful whenever I - tmhockney

Bodwitch Ford has been great to me and helpful whenever I call/need anything! My son recommended Bodwitch and I won’t go anywhere else if I do not have to!

Timely service and extremely responsive staff. - ddhoward

Timely service and extremely responsive staff. We have been happy with Shelor’s service for over two years now.

Brett and the service team from Ourisman did an excellent - pushkinsghost1980

Brett and the service team from Ourisman did an excellent job and got our vehicle back to us the same day.

Carole is always terrific in responding to our vehicle - LTHOMAS21265

Carole is always terrific in responding to our vehicle needs. She is kind, knowledgeable, and professional. She puts a great face on Aschenbach Ford and is one of the main reasons we continue to have our service done with Aschenbach Ford. It is true that it is really always about the people.

Well done! - redbanks1

Well done! Wouldn’t expect any else from FR Ford. My wife took my pick up there and Zach did everything I wrote down for her to tell him. Very satisfied with both of them! lol

Great price for great vehicle service which reflects the - DAV7557

Great price for great vehicle service which reflects the integrity of the company which has many satisfied clients!!

Quick service. - dneill

Quick service. They were able to fit me in with out an appointment. Will definitely be back.

Second time back for service and it was amazing. - Keithrodgers79

Second time back for service and it was amazing. Manager Tony Mack went above and beyond to assist me with my 2022 F150. I’ve never had this kind of service from another dealership! It’s a pleasure going in for service especially when Tony steps up. I can’t praise the service at purvis ford enough. Thank you all for great service and kindness.

Great service provided. - aroyer0510

Great service provided. Upcoming recommended services mentioned. Discounted jobs were suggested for next service when the time comes.

We took it to have an oil change. - Ernest.hartless

We took it to have an oil change. We got there early and they were done before our appointment. Very friendly.

The service department is definitely customer first - Michael

The service department is definitely customer first focused. Our Ford vehicles have certainly had their share of complications. However, the team at Battlefield Ford does everything within the means to make the customer first. If I were to nitpick, I'd share better follow-up contact (email or phone) would be more helpful. We're actually considering getting a new vehicle at this dealership soon (if the numbers work out).

Excellent service. - Bubba

Excellent service. They went beyond normal to repair a flat tire without a scheduled service date. Katie was extremely pleasant and responsive to our needs. Thanks for your help.

Purchased my 2015 F250 Lariat new and all service has - warre27

Purchased my 2015 F250 Lariat new and all service has been performed here up to this point. Customer service is very good. Staff is very friendly. The service here is what has kept me coming back. Call me OCD or whatever but this time around I noticed a little complacency by the technician. The service reminder sticker in upper left of driver’s side windshield stuck over top of partially removed previous sticker with grease smeared on it. Floor mats on driver side tracked with grease/oil. The chrome bug deflector had grease handprints on it. I have no problem with the service performed but I would think the mechanic would pay a little more attention to detail or have a little more pride in his or her work. Not a show stopper for me but I would hope that this would be addressed. Didn’t notice until I had left dealership or I would have discussed it with the service department.

I had my car serviced before the 3 yr warranty expired. - sapphire68

I had my car serviced before the 3 yr warranty expired. For the past year, I have had issues with the headlight of my car- constant flickering/warning lights- they told me they found no issues at all with my headlight. Last month my inspection failed because my headlight was not working. Now that I'm out of the manufacturer's warranty, I am 2K out of pocket for their misdiagnosis. We are a Ford family, but we will never return for servicing at Jerry's.

I dropped my car off for routine maintenance and - ddickson101

I dropped my car off for routine maintenance and everything went smoothly. I will keep returning for all future work that may be required.

Excellent service. - s_taziz

Excellent service. Stephen is always professional and responsive. Highly recommended and would buy my next car from Sheehy.

I went in to their Quick Lube for regular maintenance. - Lee Brockwell

I went in to their Quick Lube for regular maintenance. My service was handled with efficiency & care. They have very friendly and knowledgable employees.

Just got my oil changed. - Wrench747

Just got my oil changed. Everyone is very helpful. Ask a question and guaranteed you will get an answer. I got some glue out of my carpet, nice job just like new.

Quick service when you need it. - andrewssoto11061

Quick service when you need it. The attention is top notch. The service advisor is very knowledgeable and helpful with anyone

Great service experience! - jimmyreynolds24

Great service experience! They can always get me scheduled in a timely manner and I never have to return after the repair is completed. It's also more reasonable than other Ford dealers I've serviced with.

I have been to this particular service dept. - houseplants28

I have been to this particular service dept. before i decided to buy a new car. So i pretty much had a general idea about the wonderful, patient and caring team. When i drive up for service i am queen for a day, they are on time, the waiting area and bathrooms are clean, most of all everyone is friendly regardless of what has happened before i got there or whatever they are going through, customers come first. thank you, Nick.

Had some issues with my service but in the end Anthony - jpw791

Had some issues with my service but in the end Anthony made it right. Will return.

I always have a good experience Koons Ford Fall Church - currie157

I always have a good experience Koons Ford Fall Church the service reps are excellent and professional they make sure to take care of all my needs and if they see anything problems they will let me know. I'm always satisfied when I leave there.

Mr Joey Foust & his team took care of me today when I - brandonouk79

Mr Joey Foust & his team took care of me today when I drop off my 2021 toyota 4runner trd pro for ceramic coating I was beyond disbelief when they pulled my car out look like it was from the showroom floor shiny like glass

curteous and timely with service work, improtant to - captherbg

curteous and timely with service work, improtant to communicate with customer and have vehicle ready when promised. Amanda Elliot my service adviser always good at this.

I really loved the customer service I received I loved - Daniel.blakeney23

I really loved the customer service I received I loved that Tina let me know everything about my car as it was being done and always keeping me up to date with everything and I really appreciate that.

service dept is awesome, many thanks to Eliot. will see... - drhammer1

service dept is awesome, many thanks to Eliot. will see you next time on service

ZERO STARS. - kvmelt93

ZERO STARS. Not only are they completely incompetent as mechanics, but they’re wholly unresponsive and rude. Mind you, we’ve only ever had Ford dealerships work on the vehicle. We are in the process of addressing NEARLY A YEAR’S WORTH of mistakes, but everyone needs a warning that they will make MULTIPLE errors and then try to pin it on you financially and refuse to answer the phone for their own corporate office to address the issues called out. Chris Browne is the most vile individual I’ve ever had the misfortune of dealing with. BY ALL COSTS AVOID THIS JUNKYARD OF CARS AND PEOPLE.