Just traded in a newer truck for a new truck, different - Stephen S.
Just traded in a newer truck for a new truck, different model. Tim Pinkerton was so helpful in arranging things. I'm special needs and had some things I needed done to help me get in and out. Tim Pinkerton helped me accomplish this.
Price for trade quoted was honored, and the price for the new truck was as advertised. No games. Wish all car buying experiences were this good. I will also say Mike in the finance office, well he helped me out with information I had never been told about before at other Toyota dealerships. He is amazing. He kept me in the loop as he did up the paperwork.
Did I feel any hesitancy or regret, like maybe things weren't as promised when I read the paperwork later? Not at all! First time for that too. Tim & Mike, a great team, and just can't say enough good things about how well this went, and how well as a dealership they do business.
Waiting on a check due to me for the difference and have no doubt it will arrive in a timely fashion. Everything else went perfectly!
Interestingly enough, the Faulkner GMC in Harrisburg was a good experience as well, back in 2024. Was an easy transaction and I was in and out easily. Not quite as smoothly as it was at Faulkner Toyota, but a good 2nd place to that! Shows me the Faulkner family of dealerships, however many they have, seem to work in a similar fashion. The others don't have Tim and Mike though!
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